Onkyo TX-NR509 Mounting instructions

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Firmware Update for TX-NR509
To update the firmware of the AV receiver, you can choose from the following two methods:
update via network, or update via USB storage. Choose the one that best suits your
environment. Before proceeding with the update, please read the corresponding explanations
carefully.
■Update via network (➔page 2)
You need a wired Internet connection to update the firmware.
■Update via USB storage (➔page 5)
Please prepare a USB storage device such as a USB flash memory stick. You need at
least 32 MB of available space to update the firmware.
Note
• Check the network connection before updating.
• Do not touch the any cable or device connected to the AV receiver during the updating process.
• Do not attempt to access the AV receiver from your PC while it is being updated.
• Do not shutdown the power of the AV receiver while it is being updated.
• The storage media in the USB card reader may not work.
• If the USB device is partitioned, each section will be treated as an independent device.
• If the USB device contains a lot of data, the AV receiver may take a while to read it.
• Operation is not guaranteed for all USB devices, which includes the ability to power them.
• Onkyo takes no responsibility whatsoever for the loss or damage of data resulting from the use of a
USB device with the AV receiver. Onkyo recommends that you back up your important music files
beforehand.
• If you connect a USB hard disk drive to the USB port, Onkyo recommends that you use its AC adapter
to power it.
• USB hubs and USB devices with hub functions are not supported. Do not connect your USB device via
a USB hub.
• USB devices with security functions are not supported.
Limitation of liability
The program and accompanying online documentation are furnished to you for use at your
own risk. Onkyo will not be liable and you will have no remedy for damages for any claim of
any kind whatsoever concerning your use of the program or the accompanying online
documentation, regardless of legal theory, and whether arising in tort or contract. In no event
will Onkyo be liable to you or any third party for any special, indirect, incidental, or
consequential damages of any kind, including, but not limited to, compensation,
reimbursement or damages on account of the loss of present or prospective profits, loss of
data, or for any other reason whatsoever.

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The AV receiver allows you to update the
firmware using network connection on the rear
panel.
Note
• Make sure your AV receiver and TV are turned
on and an Ethernet cable is connected to the rear
panel of the AV receiver.
• Never unplug or turn off the AV receiver while it
is being updated.
• Never plug or unplug an HDMI or Ethernet cable
during the update process.
• Do not attempt to access the AV receiver from
your PC while it is being updated.
• Never unplug the power cord during the update
process.
• It takes about 30 minutes to complete the
firmware update.
• The AV receiver will retain all your settings after
the update is finished.
Before you start
• Set the “HDMI Ctrl(RIHD)” setting to
“Off”.
• Turn off the controller device connected via
Ethernet cable.
• Turn off Zone 2.
• Stop playback of contents from Internet
Radio, iPod/iPhone, USB or servers, etc.
■How to turn off HDMI Control(RIHD)
Updating the Firmware via
Network 1Press RECEIVER followed by SETUP
on the remote controller.
2Select “HDMI Setup” and press
ENTER.
3Set “HDMI Ctrl(RIHD)” to “Off”.

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Update procedure
(Go to the next page for troubleshooting.)
1Press RECEIVER followed by SETUP
on the remote controller.
The Setup menu will be displayed on the
TV screen. The procedures thereafter can
also be performed on the AV receiver by
using its SETUP, arrow and ENTER
buttons.
2Select “Update” and press ENTER.
Note that the “Update” option will be
grayed out for about 50 seconds after the
AV receiver is turned on. Please wait
until it becomes operable.
3Select “Via NET” and press ENTER.
4Select “Update” and press ENTER.
The update process will begin.
During the update process, the on-screen
display may disappear depending on the
updated program. When this occurs, you
can still view the update progress on the
front display of the AV receiver. The on-
screen display will reappear after the
update is complete, and upon turning the
AV receiver off and on again.
5The message “Completed!” appears on
the front display of the AV receiver,
indicating that the update has been
completed.
6Turn off the AV receiver using
8ON/STANDBY on the front panel.
Do not use 8RECEIVER on the remote
controller.
Once turned off, the AV receiver will
automatically turn on again.
Congratulations! You now have the latest
firmware installed on your Onkyo AV
receiver.

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Troubleshooting
Case 1:
If “No Update” is displayed on the front
display of the AV receiver, it means that the
firmware has already been updated. You do
not need to do anything further.
Case 2:
If an error occurs, “Error!! *-**” is
displayed on the front display of the AV
receiver. (Alpha-numeric characters on the
front display are denoted by asterisks.) Refer
to the following table and take appropriate
action.
■Errors during an update via Network
Case 3:
If an error occurs during the update process,
disconnect then reconnect the AC power cord
and try again.
Case 4:
If an error occurs due to a wrong selection of
input sources, turn off and on the AV
receiver. Then retry the update.
Case 5:
If you do not have an Internet connection to
the network, please contact Onkyo Support
(indicated in the last page).
Error
Code
Description
*-10, *-20 The Ethernet cable was not
detected. Reconnect the cable
properly.
*-11, *-13,
*-21, *-28
Internet connection error.
Check the following items:
Make sure the IP address, subnet
mask, gateway address, and DNS
server are configured properly.
Make sure the router is turned on.
Make sure the AV receiver and the
router are connected with an
Ethernet cable.
Make sure your router is
configured properly. See the
instruction manual of the router.
If your network allows only one
client connection and there is any
other device already connected, the
AV receiver will not be able to
access the network. Consult your
Internet Service Provider (ISP).
If your modem does not function as
a router, you will need a router.
Depending on your network, you
may need to configure the proxy
server if necessary. See the
document provided by your ISP. If
you are still unable to access the
Internet, the DNS or proxy server
may be temporarily down. Contact
your ISP.
Others Retry the update procedure from
the beginning. If the error persists,
please contact Onkyo Support
(indicated in the last page) and
provide the error code.
Error
Code
Description

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The AV receiver allows you to update the
firmware using a USB device.
Note
• Make sure the AV receiver and TV are turned on.
• Never unplug or turn off the AV receiver during
the update process.
• Never plug or unplug an HDMI cable or a USB
device during the update process.
• Never unplug the USB storage device containing
the firmware file or the AC power cord during
the update process.
• Do not attempt to access the AV receiver from
your PC while it is being updated.
• It takes about 30 minutes to complete the
firmware update.
• The AV receiver will retain all your settings after
the update is finished.
Before you start
• Set the “HDMI Ctrl(RIHD)” setting to
“Off”.
• Turn off the controller device connected via
Ethernet cable.
• Turn off Zone 2.
• Stop playback of contents from Internet
Radio, iPod/iPhone, USB or servers, etc.
• If there is any data in the USB device,
remove it first.
■How to turn off HDMI Control(RIHD)
Updating the Firmware via USB
1Press RECEIVER followed by SETUP
on the remote controller.
2Select “HDMI Setup” and press
ENTER.
3Set “HDMI Ctrl(RIHD)” to “Off”.

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Update procedure
1Connect a USB device to your PC. If
there is any data in the USB device,
remove it first.
2Download the firmware file from the
Onkyo web site. The file name is as
follows:
ONKAVR****_************.zip
Unzip the downloaded file. The
following three files are created:
ONKAVR****_************.of1
ONKAVR****_************.of2
ONKAVR****_************.of3
3Copy the extracted files to the USB
device. Be careful not to copy the zip
file.
4Remove the USB device from your PC
and connect it to the USB port on the
AV receiver.
5Make sure the AV receiver and TV are
turned on.
If the AV receiver is in standby mode,
press 8ON/STANDBY on the AV
receiver to light the front display.
6Select the USB input source.
“Now Initializing...” is displayed on the
front display and then the name of the
USB device is displayed. It takes 20 to
30 seconds to recognize the USB device.
7Press RECEIVER followed by SETUP
on the remote controller.
Setup menu will be displayed on the TV
screen. The procedures thereafter can
also be performed on the AV receiver by
using its SETUP, arrow and ENTER
buttons.
8Select “Update” and press ENTER.
9Select “Via USB” and press ENTER.
10
Select “Update” and press ENTER.
The update process will begin.
During the update process, the on-screen
display may disappear depending on the
updated program. When this occurs, you
can still view the update progress on the
front display of the AV receiver. The on-
screen display will reappear after the
update is complete, and upon turning the
AV receiver off and on again.
Do not turn off the AV receiver and do
not remove the USB device during the
update process.

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En
Troubleshooting
Case 1:
If “No Update” is displayed on the front
display of the AV receiver, it means that the
firmware has already been updated. You do
not need to do anything further.
Case 2:
If an error occurs, “Error!! *-**” is
displayed on the front display of the AV
receiver. (Alpha-numeric characters on the
front display are denoted by asterisks.) Refer
to the following table and take appropriate
action.
■Errors during an update via USB
Case 3:
If an error occurs during the update process,
disconnect then reconnect the AC power cord
and try again.
Case 4:
If an error occurs due to a wrong selection of
input sources, turn off and on the AV
receiver. Then retry the update.
11
The message “Completed!” appears on
the front display of the AV receiver,
indicating that the update has been
completed.
Remove the USB device.
12
Turn off the AV receiver using
8ON/STANDBY on the front panel.
Do not use 8RECEIVER on the remote
controller.
Once turned off, the AV receiver will
automatically turn on again.
Congratulations! You now have the latest
firmware installed on your Onkyo AV
receiver. Error
Code
Description
*-10, *-20 The USB device was not detected.
Make sure the USB flash memory
or USB cable is properly connected
to the USB port. If the USB storage
device has its own power supply,
use it to power the USB device.
*-14 The firmware file was not found in
the root folder of the USB device,
or the firmware file is for another
model. Retry and download the file
on the support page of the web site,
following the on-site instructions.
If the error persists, please contact
Onkyo Support (indicated in the
last page) and provide the error
code.
Others Retry the update procedure from
the beginning. If the error persists,
please contact Onkyo Support
(indicated in the last page) and
provide the error code.

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http://www.onkyo.com/
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SN 29400871B
(C) Copyright 2011 ONKYO SOUND & VISION CORPORATION Japan. All rights reserved. Y1106-3
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