Online USV XANTO 1000 User manual

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User manual
ONLINE XANTO series
Models 700 –3000
Germany
Italy
Switzerland
ONLINE USV-Systeme AG
Luise-Ullrich-Str. 8
D-82031 Grünwald
Phone [phone]
Fax [phone]
www.online-usv.de
ONLINE UPS-Systems S.r.l.
Via Ferruccio Gilera 110
I-20862 Arcore (MB)
Phone [phone]
Fax [phone]
www.online-ups.it
ONLINE USV-Systeme AG
c/o POTESTA AG
Hertistrasse 29
8304 Wallisellen (Zürich)
Phone [phone]
Fax [phone]
www.online-usv.ch

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Content
User manual ...................................................................................... 1
1. Introduction................................................................................. 5
2. Safety warnings .......................................................................... 7
3. Installation .................................................................................. 8
3.1 Checking the delivery.......................................................... 8
3.2 Unpacking the UPS system ................................................ 8
3.3 Checking the accessories ................................................... 9
3.4 Installation as tower, activating battery ............................... 9
3.5 Installation in a rack, activating the batteries .................... 11
3.6 Getting started................................................................... 14
4. Operation.................................................................................. 17
4.1 Control panel ..................................................................... 17
4.2 Display and menu.............................................................. 19
4.3 Settings ............................................................................. 22
4.4 Operating statuses ............................................................ 24
5. Communication and interfaces................................................. 28
5.1 RS 232 and USB interface ................................................ 28
5.2 Slot for interface cards ...................................................... 29
5.3 Emergency Power Off (EPO) function .............................. 29
5.4 Surge voltage protection for data and telephone lines (DSL /
telephone / fax / network)............................................................. 31
5.5 DataWatch software .......................................................... 31
6. Maintenance ............................................................................. 34
6.1 Care and maintenance ...................................................... 34
6.2 Storage.............................................................................. 34
6.3 When to change the batteries ........................................... 34
6.4 Changing batteries in tower .............................................. 35
6.5 Changing the batteries in rack .......................................... 36
6.6 Testing the new batteries .................................................. 39
6.7 Disposing of the old batteries or UPS system................... 39
7. Troubleshooting........................................................................ 41
7.1 Error codes........................................................................ 41
7.2 Warnings ........................................................................... 41
7.3 Troubleshooting................................................................. 42
7.4 Muting the alarm................................................................ 44
7.5 Support.............................................................................. 44

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8. Technical data .......................................................................... 46
8.1 List of device types............................................................ 46
8.2 Dimensions and weight ..................................................... 46
8.3 Electrical connections ....................................................... 47
8.4 Electrical specifications ..................................................... 47
8.5 Batteries and autonomy time ............................................ 49
8.6 Rear view .......................................................................... 50
8.7 CE confirmation................................................................. 55
9. Warranty ................................................................................... 56
List of Illustrations
Figure 1: XANTO 700 - 1500 ................................................................ 6
Figure 2: XANTO 2000 - 3000.............................................................. 6
Figure 3: XANTO 700R - 3000R in the rack ......................................... 6
Figure 4: XANTO 700R –3000R as tower ........................................... 6
Figure 5: Removing the frontpanel ..................................................... 10
Figure 6: Connecting the battery ........................................................ 10
Figure 7: Foot mounting...................................................................... 11
Figure 8: Installation of the rack-tower-versatile model as a tower .... 11
Figure 9: Removing the frontpanel ..................................................... 12
Figure 10: Turning the display ............................................................ 12
Figure 11: Connecting the battery ...................................................... 13
Figure 12: Mounting the frontpanel..................................................... 13
Figure 13: Mounting the brackets ....................................................... 13
Figure 14: Fitting in a rack .................................................................. 13
Figure 15: Control panel and display.................................................. 17
Figure 16: Display in normal mode..................................................... 24
Figure 17: Battery mode display......................................................... 25
Figure 18: Display in standby mode ................................................... 26
Figure 19: Display in high-efficiency mode......................................... 26
Figure 20: Display in bypass mode .................................................... 27
Figure 21: Display in frequency converter mode ................................ 27
Figure 22: RS-232 interface (DB-9 connector) ................................... 28
Figure 23: Emergency power off connector........................................ 30
Figure 24: Removing the frontpanel ................................................... 37
Figure 25: Disconnect the battery connector...................................... 38
Figure 26: Removing the battery cover .............................................. 38
Figure 27: Rear view of XANTO 700 .................................................. 50

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Figure 28: Rear view of XANTO 1000 - 1500..................................... 51
Figure 29: Rear view of XANTO 2000 ................................................ 51
Figure 30: Rear view of XANTO 3000 ................................................ 52
Figure 31: Rear view of XANTO 700R ............................................... 52
Figure 32: Rear view of XANTO 1000R - 1500R ............................... 53
Figure 33: Rear view of XANTO 2000R ............................................. 53
Figure 34: Rear view of XANTO 3000R ............................................. 54
List of tables
Table 1: Package contents ................................................................... 9
Table 2: Descriptions of display.......................................................... 18
Table 3: Display .................................................................................. 20
Table 4: Acoustic alarm ...................................................................... 20
Table 5: Overview of operating status ................................................ 21
Table 6: Configuration menu .............................................................. 24
Table 7: Pin assignment for RS-232 interface.................................... 28
Table 8: Interface cards ...................................................................... 29
Table 9: Error codes ........................................................................... 41
Table 10: Warnings............................................................................. 42
Table 11: Troubleshooting .................................................................. 44
Table 12: Overview of UPS systems and battery packs .................... 46
Table 13: Dimensions and weight ...................................................... 47
Table 14: Electrical connections ......................................................... 47
Table 15: Electrical specifications ...................................................... 49
Table 16: Batteries.............................................................................. 49
Table 17: Autonomy times (in minutes) at 50 / 100% load, pf=0.7..... 50

INTRODUCTION
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1. Introduction
ONLINE USV-Systeme AG (ONLINE) is one of the leading manufac-
turers of uninterruptible power supplies (UPS). Since 1988, the Ger-
man company has focussed on the development, production, sale and
support of UPS systems. Based on unit numbers sold, ONLINE prod-
ucts are the German number one in the UPS market and internation-
ally recognised because of their top quality and excellent support.
The power supply often fails when you least expect it. There can also
be significant fluctuation in the quality of the power supply. Network
problems can lead to the corruption of critical data, data which is not
backed up can be lost and hardware damaged. This means expensive
repairs and downtime.
Models in the XANTO range from ONLINE are the best way of prepar-
ing for these kinds of scenarios. These UPS system offer top class
power supply protection for your delicate electronic systems. They
protect against the most common supply problems such as power out-
age, voltage blips, surge voltage and low voltage, voltage drops, inter-
ference, switching and voltage peaks, frequency deviations and har-
monic distortion.
XANTO reliably protects your systems from power supply problems
and the functionality of the devices is retained. As well as first-class
performance and reliability, XANTO has the following unique benefits:
True double conversion technology (VFI-SS-111)
Pioneering power factor 1.0
Pure sinewave output voltage
Frequency converter operation
Automatic and manual bypass
Scalable autonomy time with additional battery packages
Efficiency >97%
Rack-tower-versatile models in space-saving 2U size
Battery deep-discharge-protection
Cold-start function, starting the UPS system without main power
Switchable output sockets to increase the backup time for criti-
cal loads
Surge protection for data and telephone wires
Steplessly controlled fan
RS-232 and USB interface

INTRODUCTION
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Slot for optional SNMP adapter or AS400-/ dry-contact inter-
face-card
Emergency-off function (EPO = Emergency Power Off)
2 years warranty including battery and 24 hours free exchange
in advance
Figure 1: XANTO 700 - 1500
Figure 2: XANTO 2000 - 3000
Figure 3: XANTO 700R - 3000R in the rack
Figure 4: XANTO 700R –
3000R as tower

SAFETY WARNINGS
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2. Safety warnings
This manual contains important instructions that you must follow dur-
ing the installation and maintenance of the UPS system and the bat-
teries. Please read all the instructions in the manual before working
with the device. Keep the manual in a safe place.
CAUTION
The UPS system carries life-threatening voltages. All repair
and maintenance work must be carried out by customer ser-
vice personnel.
The UPS system has its own energy source (batteries). The
output of the UPS system can be live even when the UPS sys-
tem is not connected to a source of alternating current.
In order to reduce the risk of fire or electric shock, the UPS
system may only be installed in buildings with controlled tem-
perature and air humidity in which there are no conductive
contaminants. The ambient temperature must not exceed
40°C. The UPS system must not be operated near water or in
extremely high air humidity (>90%).
Before transporting the UPS system, make sure that it is dis-
connected from the power supply and switched off.
Batteries can pose a risk of electric shock or catch fire as a
result of high short circuit current. Please take the necessary
precautionary measures. Maintenance must be carried out by
qualified personnel who are trained in handling batteries and
have good knowledge of the necessary precautionary
measures (see Chapter Maintenance). keep unauthorised
personnel away from batteries
Batteries must be disposed of properly. Local regulations must
be taken into consideration.
Batteries must not be burnt. There is risk of explosion.

INSTALLATION
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3. Installation
3.1 Checking the delivery
Keep the transport box and the packaging material for the carrier or
sales point. If parts of the system have been damaged in transit, sub-
mit a transport damage complaint to your supplier within 24 hours. If
you only discover damage after accepting the device, please submit a
complaint for concealed damage.
3.2 Unpacking the UPS system
CAUTION
Unpacking the UPS system at a low ambient temperature can
lead to the formation of condensation inside and outside the
casing. Only install the UPS system if the inside and outside
are completely dry (risk of electric shock).
The UPS system is very heavy (see Chap. 8 Technical data).
Be careful when unpacking and transporting the UPS.
PLEASE NOTE
Move and open the packaged UPS system carefully. Leave
the components in their packaging until they are installed.
To unpack the UPS system and accessories:
1. Open the external box and take the accessories packed with
the UPS system out.
2. Carefully lift the UPS system out of the external box.
3. Place the UPS system in a protected, adequately ventilated po-
sition which is free of humidity, flammable gasses and corro-
sion.

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3.3 Checking the accessories
Description
XANTO 700
XANTO 1000
XANTO 1500
XANTO 2000
XANTO 3000
XANTO 1000 / 1500 battery pack
XANTO 2000 battery pack
XANTO 3000 battery pack
XANTO 700R
XANTO 1000R
XANTO 1500R
XANTO 2000R
XANTO 3000R
XANTO 1000R / 1500R
XANTO 2000R battery pack
XANTO 3000R battery pack
19"mounting bracket
(left and right)
2
2
2
2
2
2
2
2
Feet for tower mounting
(sets)
2
2
2
2
2
Extension for feet for
tower fitting
2
2
2
USB interface cable
1
1
1
1
1
1
1
1
1
1
10A IEC extension cable
2
3
3
4
4
2
3
3
4
4
16A mainpower cable
1
1
1
1
Battery cable
1
1
1
1
1
1
Quick start guide
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
DataWatch software*
Manual*
*Download from www.online-ups.com
Table 1: Package contents
3.4 Installation as tower, activating battery
The UPS system is delivered fully assembled.
CAUTION
The casing is very heavy (see Chap. 8 Technical Data).

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1. Position the UPS system on an even, stable surface for its final
location.
2. If you install additional battery packs, position them next to the
UPS system.
3. In pure tower models (Art.-No. X700 –X3000) the battery is
connect
4. JUST RACK-TOWER-VERSATILE MODELS:
If you have purchased a rack-tower-versatile model (Art.-No.
X700R –X3000R), for safety reasons, the UPS system is deliv-
ered without the batteries connected. To order to activate the
battery, remove the front panel. To do this, pull them to the front
side of the UPS-system. Now connect the two red battery con-
nectors to one another. Finally, fit the front panel by reversing
the sequence.
Figure 5: Removing the frontpanel
Figure 6: Connecting the battery
5. You can also install this rack-tower-versatile model as a tower.
To do this, connect the two components to one foot (see Figure
7) and push the UPS system into the two feet from above (see
Figure 8). Make sure the distance between the two feet is as
great as possible to ensure stability. If you are using additional
battery packs, use the extension plates for the foots.

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Figure 7: Foot mounting
Figure 8: Installation of the rack-tower-versa-
tile model as a tower
Connecting additional battery packs
1. In order to install additional battery packs, remove the covers of
the battery connector on the back of the UPS system and the
battery packs, see Chap. 8.6 Rear view. If you are installing
multiple battery packs, remove all the covers apart from the “V
DC Input” cover on the last battery pack. Keep the covers and
the screws.
2. Connect all plug connections between the battery packs and the
UPS system. This involves connecting the “VDC Output” output
on a battery pack with the “VDC Input” on the upstream battery
pack. The battery pack connected directly to the UPS system is
connected to the “VDC Input” on the UPS system. A maximum
of seven battery packs can be connected to the UPS system.
3. Enter the number of battery packs used in menu no. 7 (see
Chapter 4.3 Settings).
4. Continue the getting started process (see Chap. 3.6)
3.5 Installation in a rack, activating the batteries
The UPS system is delivered fully assembled.
CAUTION

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The casing is very heavy (see Chap. 8 Technical data).
Optional slide rails (article no. Rack Kit) are available for the rack
model. The slide rails fit 48 cm (19 inch) racks with a depth of 48 to 78
cm.
1. Fit the rack kit (separate assembly instructions provided with
the rack kit).
2. Adjust the display direction for horizontal rack installation. To
do this, pull the frontpanel to the frontside of the UPS-system.
Push the plastic clips apart and pull the display out of the
holder. Push it 90 degrees anticlockwise and insert it back into
the front panel.
Figure 9: Removing the frontpanel
Figure 10: Turning the display
3. For safety reasons, the UPS system is delivered without the
batteries connected. To activate the battery connect the two red
battery connectors to one another.

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Figure 11: Connecting the battery
Figure 12: Mounting the frontpanel
4. Finally, fit the front panel by reversing the sequence.
5. Align the mounting bracket (L = left and R = right) with the screw
holes on either side of the UPS system and affix it using the M4
x 8 countersunk screws provided (see Fehler! Verweisquelle
konnte nicht gefunden werden.).
6. Push the UPS system into the rack.
7. Secure the mounting bracket of the UPS system in the rack (see
Fehler! Verweisquelle konnte nicht gefunden wer-
den.Fehler! Verweisquelle konnte nicht gefunden werden.).
Figure 13: Mounting the brackets
Figure 14: Fitting in a rack
8. Continue the getting started process (see Chapter 3.6).
Connecting additional battery packs
1. In order to install additional battery packs, remove the covers of
the battery connector on the back of the UPS system and the
battery packs, see Chap. 8.6 Rear view. If you are installing
multiple battery packs, remove all the covers apart from the “V

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DC Input” cover on the last battery pack. Keep the covers and
the screws.
2. Connect all plug connections between the battery packs and the
UPS system. This involves connecting the “VDC Output” output
on a battery pack with the “VDC Input” on the upstream battery
pack. The battery pack connected directly to the UPS system is
connected to the “VDC Input” on the UPS system. A maximum
of seven battery packs can be connected to the UPS system.
3. Enter the number of battery packs used in menu no. 7 (see
Chapter 4.3 Settings).
4. Continue the getting started process (see Chap. 3.6)
3.6 Getting started
PLEASE NOTE
Make sure that the overall rated performance of the load con-
nected does not exceed the capacity of the UPS system. The
power consumption of inductive loads or laser printers can be
very high, please take this into consideration when specifying
your UPS system.
1. If you install additional battery packs, make sure they are
properly connected (see Chap. 3.4, 3.5) and the battery fuse on
the back of the battery packs is switched on.
2. Connect the load with the UPS system without switching them
on. Make sure that the UPS system has two groups of output
sockets. The programmable output sockets can be switched in-
dependently of the remaining sockets. The programmable out-
put sockets are primarily designed for less critical load which
cannot be brought down using software. Critical load should not
be connected to the programmable output sockets.
3. Connect the power supply cable (supplied with the XANTO
2000 and 3000) for the UPS system into a socket. The display
on the UPS system shows “Sb”,
4. Hold the “ON / / ” button on the UPS system down until you
hear a short beep.

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5. The UPS system carries out a self-test, after which “OK” ap-
pears on the display. The UPS system is now operating in nor-
mal mode and supplying the load with reliable power.
6. If an additional emergency power off switch has been installed,
the emergency stop function needs to be tested.
7. Switch the load on one by one.
PLEASE NOTE
The internal batteries charge up to 90% of their full capacity in
less than four hours. ONLINE recommends charging the bat-
teries for 48 hours after installation or extended periods of
non-use.
The batteries start to charge as soon as the UPS system is
connected to the supply network and supplied with power, ir-
respective of the operating mode.
Starting in battery mode
1. Hold the “ON / / ” button on the UPS system down until you
hear a beep.
2. The UPS system is starting, the display then shows the battery
status (see Chap. 4.4 Operating statuses) and supplies the load
connected with reliable power.
3. If the display is lit, fix all warnings (see Chap. 7.3 Trouble-
shooting) and restart the UPS system.
Switching off
1. Hold the “OFF / ” button on the UPS system down for 2
seconds. When the continuous beep ends, the UPS system
switches to standby mode.
PLEASE NOTE
If the “OFF / ” button is released after less than 2 seconds,
the unit is not switched off.

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2. Disconnect the mains connection cable of the UPS system from
the socket. The display on the UPS system goes out after a
short time and the UPS system switches off completely.

OPERATION
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4. Operation
4.1 Control panel
The UPS system has a control panel with three buttons and a graph-
ical display (see Figure 15).
Figure 15: Control panel and display
Button
Function
ON / /
Switch on
In standby mode: Press button for
more than 2 seconds
Alarm signal OFF
In battery mode: Press button for
more than 2 seconds, not valid if
there are warnings or error mes-
sages
Back to top
In configuration mode: In previous
menu
Self-test
In normal, frequency converter or
Eco mode: Press button for more
than 2 seconds
OFF /
Switch off
In normal mode: Hold the button
down for longer than 2 seconds

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(switch to standby or bypass mode,
depending on the menu setting)
Selection
In configuration mode: Press the but-
ton to apply the selection
SELECT /
Switch over
In normal mode: Switching the dis-
play from input voltage, frequency
and current, battery voltage, current
and capacity, UPS internal tempera-
ture, output voltage, frequency and
current, load
Configuration mode
In standby mode: Press button for
longer than 2 seconds to start config-
uration mode
Down
In configuration mode: Back to menu
ON
+ SELECT
Manual
bypass mode
In normal mode: Press both buttons
for longer than 2 seconds to switch to
bypass mode. (Depending on the in-
put voltage). In order to exit bypass
mode / switch back to normal mode,
press both buttons at once until the
permanent beeping stops. Not avail-
able in frequency converter mode.
Exit
In configuration mode: Press both
buttons to revert from the sub-menu
to the main menu or, if you are in the
main menu, to exit configuration
mode immediately.
Table 2: Descriptions of display
PLEASE NOTE
During the function of battery test, the batteries must be com-
pletely charged and the UPS system must be in normal mode.

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4.2 Display and menu
Symbol
Description
Function
Input, battery,
temperature, out-
put, load
Pressing the SELECT button in normal mode
displays the following measurements:
Input voltage, frequency and current, battery
voltage, capacity and current, UPS internal
temperature, output voltage, current and fre-
quency, load in %.
Autonomy time
Display of remaining autonomy time
Load display
Displays the current load. Each segment rep-
resents 25 %. If all the segments are lit up,
the UPS system is working at 100% load.
Overload
Indicates that the UPS system is overloaded
Programmable
output sockets
Indicates actively programmed output sockets
Battery display
Indicates the current battery capacity. Each
segment represents 25 %. If all the segments
are lit up, the battery is 100% charged.
Battery empty
Battery symbol underneath battery display:
Flashing indicates the battery capacity is al-
most empty
Configuration
Display of configuration menu options. For
further information, see Chap. 4.3 Settings
Error
Display of error or alarm code. For complete
table, see Chap. 7.1 Error codes
Acoustic alarm
Displays a deactivated acoustic alarm, silent
Input voltage
The UPS input is connected to the mains volt-
age
Rectifier
Rectifier active, battery charging
Inverter
Active inverter, the load on the output sockets
are UPS-protected

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Symbol
Description
Function
Output sockets
Active UPS output
Battery
Battery symbol in DC link: UPS system in bat-
tery mode
Battery charging
Battery symbol in DC link: Battery in charging
mode
Bypass mode
Bypass mode, the load is supplied directly by
the supply network without UPS protection
High-efficiency
mode
The UPS system is working in high-efficiency
mode
CVCF
Frequency con-
verters
The UPS system is working in frequency con-
verter mode
PFC
Power factor cor-
rection
The power factor correction of the UPS sys-
tem is active
Table 3: Display
Alarm
Description
Every 10 seconds
UPS system in bypass mode
Every 5 seconds
UPS system in battery mode
Every 2 seconds
Battery voltage low
Every second
Overload
Continuous tone
Error
Table 4: Acoustic alarm
Abbrevia-
tion
Display
Description
AAT
Time in battery mode
AC
Active Closed
AO
Active Open
BF
Battery Fault
BL
Battery Low
BP
Batterypack