Onvif IPSD30X2WI User manual

USER’S MANUAL
30x Full-HD IR Speed Dome Network Camera:
IPSD30X2WI
Please read this manual thoroughly before use and keep it handy for future reference.

WARNING
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EX-
POSE THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY
METALLIC OBJECT THROUGH THE VENTILATION GRILLS OR OTHER
OPENNINGS ON THE EQUIPMENT.
CAUTION
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL
EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol, within an equilateral triangle, is in-
tended to alert the user to the presence of dangerous voltage within the prod-
uct’s enclosure that may be of sufficient magnitude to constitute a risk of electric
shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user
to the presence of important operating and maintenance (servicing) instructions
in the literature accompanying the product.
2

FCC COMPLIANCE STATEMENT
FCC INFORMATION: This equipment has been tested and found to
comply with the limits for a Class A digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commer-
cial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the in-
struction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful in-
terference in which case the user will be required to correct the interference
at their own expense.
CAUTION: Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numrique de la classe A est conforme la norme NMB-003 du
Canada.
CE COMPLIANCE STATEMENT
WARNING
This is a Class A product. In a domestic environment this product may cause
radio interference in which case the user may be required to take adequate
measures.
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
3

IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings; Install in accordance with the manufacturer’s in-
structions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug; A polarized plug
has two blades with one wider than the other. A grounding type plug has two blades and
a third grounding prong. The wide blade or the third prong are provided for your safety, If
the provided plug does not fit into your outlet, consult an electrician for replacement of the
obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, conve-
nience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified
by the manufacturer, or sold with the apparatus. When a cart is used.
Use caution when moving the cart/apparatus combination to avoid in-
jury from tip-over.
13. Unplug this apparatus during lightning storms or when unused for
long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is re-
quired when the apparatus has been damaged in any way, such as
power-supply cord or plug is damaged, liquid has been spilled or ob-
jects have fallen into the apparatus, the apparatus has been exposed to
rain or moisture, does not operate normally, or has been dropped.
15. CAUTION −THESE SERVICING INSTRUCTIONS ARE FOR USE BY QUALIFIED
SERVICE PERSONNEL ONLY. TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT
PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE OPERATING IN-
STRUCTIONS UNLESS YOU QRE QUALIFIED TO DO SO.
16. Use satisfies clause 2.5 of IEC60950-1/UL60950-1 or Certified/Listed Class 2 power
source only.
17. ITE is to be connected only to PoE networks without routing to the outside plant.
4

Contents
1 Introduction 6
1.1 Components .................................... 6
1.2 KeyFeatures .................................... 7
2 Installation 8
2.1 Installation ..................................... 8
2.1.1 Installation - Wall Mount . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.1.2 Installation - Ceiling Mount . . . . . . . . . . . . . . . . . . . . . . . . 10
2.2 Basic Configuration of Camera System . . . . . . . . . . . . . . . . . . . . . 11
2.3 Micro-SD Card Insertion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.4 Connections .................................... 13
2.4.1 Network Connection & IP assignment . . . . . . . . . . . . . . . . . . 14
3 Operation 15
3.1 Accessfromabrowser .............................. 15
3.2 Access from the internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3.3 Setting the admin password over a secure connection . . . . . . . . . . . . . 16
3.4 LiveViewPage................................... 17
3.5 Playback ...................................... 19
3.6 NetworkCameraSetup .............................. 21
3.6.1 Basic Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
3.6.2 LiveView .................................. 25
3.6.3 Video&Image ............................... 26
3.6.4 Audio .................................... 35
3.6.5 Event .................................... 37
3.6.6 DomeConfiguration ............................ 60
3.6.7 System ................................... 69
3.7 Help......................................... 90
3.8 Resetting to the factory default settings . . . . . . . . . . . . . . . . . . . . . 91
A Appendix 92
A.1 Troubleshooting................................... 92
A.2 AlarmConnection ................................. 93
A.3 Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
A.4 ProductSpecification................................ 94
A.5 System Requirement for Web Browser . . . . . . . . . . . . . . . . . . . . . . 96
A.6 Minimum System Requirements for ATVision IP Software . . . . . . . . . . . 96
A.7 General Performance Considerations . . . . . . . . . . . . . . . . . . . . . . 96
5

1 Introduction
The network camera supports the network service for a sensor image with progressive scan,
which can be monitored on a real-time screen regardless of distances and locations. By us-
ing its dedicated program, many users are able to have an access to the network camera
at once or a single user can monitor various network cameras at the same time. It also
enables users to play, store and retrieve a monitoring image by using a PC. All the settings
and real-time monitoring screens are also provided through an access to the web.
The network camera is fully featured for security surveillance and remote monitoring needs.
It is based on the DSP compression chip, and makes it available on the network as real-time,
full frame rate Motion JPEG and H.264 video streams.
1.1 Components
This system comes with the following components;
Dome Camera ························ 1
Installation Guide/CD ························ 1
RJ-45 Coupler ························ 1
2P screw type Connector ························ 1
5P screw type Connector ························ 1
Install Adaptor ························ 1
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1.2 Key Features
•Brilliant video quality
The network camera offers the highly efficient H.264 video compression, which drasti-
cally reduces bandwidth and storage requirements without compromising image qual-
ity. Motion JPEG is also supported for increased flexibility.
•Dual or Triple Streams
The network camera can deliver dual or triple video streams simultaneously at full
frame rate in all resolutions up to Full-HD (1920 x 1080p) using Motion H.264 and
JPEG. This means that several video streams can be configured with different com-
pression formats, resolutions and frame rates for different needs.
•Image setting adjustment
The network camera also enables users to adjust image settings such as contrast,
brightness and saturation to improve images before encoding takes place.
•Intelligent video capabilities
The network camera includes intelligent capabilities such as VCA(Video Content Anal-
ysis). The network camera’s external inputs and outputs can be connected to devices
such as sensors and relays, enabling the system to react to alarms and activate lights
or open/close doors.
•Improved Security
The network camera logs all user access, and lists currently connected users. Also, its
full frame rate video can be provided over HTTPS.
•Built-in Synchronized IR LED & Fixed IR LED
The camera is equipped with two built-in IR LED’s, fixed one for wide view and zoom
synchronized adjustable one for distant view.
•PoE (Power over Ethernet)
This network camera can be powered through PoE, which simplifies installation since
only one cable is needed for carrying power, as well as video controls.
•ONVIF Certificate
This is a global interface standard that makes it easier for end users, integrators, con-
sultants, and manufacturers to take advantage of the possibilities offered by network
video technology. ONVIF enables interoperability between different vendor products,
increased flexibility, reduced cost, and future-proof systems.
•Micro-SD Recording support
The network camera also supports a Micro-SD memory slot for local recording with
removable storage.
•Audio support
The network camera also supports two-way audio.
7

2 Installation
2.1 Installation
You need one optional mount kit of the wall mount and the ceiling mount to install.
The wall or ceiling mount must be attached to a structural object such as hard wood, con-
crete that will support the weight of the mount and dome camera.
The use of a solid backboard is recommended when attaching to gypsum walls.
1. Remove the Protection pad and the tape from attached the dome camera.
2. Attach the mounting base to wall using the supplied M8 tapping screw and plastic
bushing. (Ceiling using the supplied M6 tapping screw and bushing)
3. Wind the both thread of the pipe end with Teflon tape about 20 times for sealing. Then
use a silicone rubber sealant to seal the area where the wall (ceiling) mount and the
pipe meet.
4. Place a bead of silicone sealant around the wall and ceiling mount mounting flange,
press it to the surface and line up the flange hole with drilled holes.
CAUTION 1: A silicone rubber sealant must be applied to seal the housing and cable-end
to secure waterproofing.
CAUTION 2: When installing, a bracket must be applied.
8

2.1.1 Installation - Wall Mount
The wall mounting plate must be attached to a structural object such as concrete that will
support the weight of the mount and Dome Camera.
1. Select a suitable mounting location and verify there is sufficient cable to reach the
middle of the Wall Mount.
2. Mark and drill mounting holes on the surface using the Wall Mount Flange.
3. Pull out cables required to connect to the dome camera from the wall.
4. Set and fix wall mount bracket using plastic anchors and M8x35 screws.
5. Open the access plate and pull out cables through rectangular access hole of the wall
mount bracket.
6. Attach the 1.5 inch adapter to wall mount bracket and fix it using set screw.
7. Attach the camera’s safety wire to the wall mount bracket and organize cables.
8. Close the access plate of the wall mount bracket.
9. Push in and turn clockwise the camera into the adapter, and fix it using set screw of
the adapter.
9

2.1.2 Installation - Ceiling Mount
The ceiling mounting plate must be attached to a structural object such as concrete that will
support the weight of the mount and Dome Camera.
1Select a suitable mounting location
and verify there is sufficient cable to
connect with cables from the housing.
2Mark and drill mounting holes on
the surface using the ceiling mount
bracket.
3Pull out cables required to connect
to the dome camera from the ceiling.
4Attach the ceiling mount bracket
using plastic anchors and screws.
5Attach 1.5 inch adapter to the
pipe and fix it using set screw of the
adapter.
6Pull out camera cables through
the pipe and attach the camera to
adapter and fix them using set screw
of the adapter.
7Attach the housing’s safety wire to
the ceiling mount’s M6x35 tapping
screw.
8Join every connectors and organize
cables.
9Lock hexagonal nut of the ceiling
mount bracket to fix camera attached
pipe and ceiling mount bracket.
10

2.2 Basic Configuration of Camera System
No. Connector Wire Color Description
1DC Jack BLACK 12VDC
2RJ-45 BLACK Ethernet, RJ-45 port compatible with
10/100Mbps (Option PoE++ functionality)
3RCA BLACK Audio Input
4RCA GRAY Audio Output
55-pin Cable
YELLOW Alarm Input 1
WHITE Alarm Input 2
VIOLET Alarm Input 3
BROWN Alarm Input 4
GRAY GND
62-pin Cable RED Alarm Out
BLACK GND
The camera must be installed by qualified service personnel in accordance with all local and
federal electrical and building codes.
11

2.3 Micro-SD Card Insertion
User can install and change Micro-SD card as shown in the following picture.
1. Open the Micro-SD card cover.
2. Install or change Micro-SD card.
3. Tightly close the Micro-SD card cover to ensure waterproofness.
12

2.4 Connections
•Connecting the Network
Connect a standard RJ-45 cable to the network port of the camera. Generally a cross-
over cable is used for directly connection to PC, while a direct cable is used for con-
nection to a hub.
•Connecting Alarms
– A1,A2,A3,A4 (Alarm Input 1,2,3,4)
You can use external devices to signal the camera to react on events. Mechanical
or electrical switches can be wired to the A1,A2,A3,A4 (Alarm Input 1,2,3,4) and
G (Ground) connectors.
– G (Ground)
NOTE: All the connectors marked G or GND are common.
Connect the ground side of the alarm input and/or alarm output to the G (Ground)
connector.
– AO (Alarm Output)
The camera can activate external devices such as buzzers or lights. Connect the
device to the AO (Alarm Output) and G (Ground) connectors.
•Connecting the Power
Connect power of 12VDC for the camera.
When using a 12VDC adapter, connect the positive (+) pole to the ‘ + ’ position and the
negative (-) pole to the ‘ - ’ position.
Use satisfy clause 2.5 of IEC60950-1/UL60950-1 or Certified/Listed Class 2 power
source only.
–Be careful not to reverse the polarity when you connect the power cable.
–You can also use the PoE (Power over Ethernet) injector provided to supply power
to the camera.
–If PoE and 12VDC are both applied, this camera will get supplied with power from
PoE.
CAUTION: You must use PoE Injector provided by the manufacturer of this camera.
13

2.4.1 Network Connection & IP assignment
The camera supports the operation through the network. When a camera is first connected
to the network, it is necessary to allocate an IP address to the device with the SmartManager
utility on the CD. (Default IP 192.168.30.220)
1) Connect the network camera/device to the network and power up.
2) Start SmartManager utility (Start >All programs >SmartManager >SmartManager).
The main window will display, and after a short while any network devices connected to the
network will be displayed in the list.
3) Select the camera on the list and click right button of the mouse. You can see the pop-up
menu as below.
4) Select Assign IP Address. The Assign IP window will display. Enter the required IP ad-
dress.
NOTE: For more information, refer to the SmartManager User’s Manual.
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3 Operation
The network camera can be used with Windows operating system and browsers. The rec-
ommended browsers are Internet Explorer, Safari, Firefox, Opera and Google Chrome with
Windows.
NOTE: To view streaming video in Microsoft Internet Explorer, set your browser to allow
ActiveX controls.
3.1 Access from a browser
1. Start a browser (Internet Explorer).
2. Enter the IP address or host name of the network camera in the Location/Address field
of your browser.
3. You can see a starting page. Click Live View, Playback, or Setup to enter web page.
4. The network camera’s Live View page appears in your browser.
15

3.2 Access from the internet
Once connected, the network camera is accessible on your local network (LAN). To access
the network camera from the Internet you must configure your broadband router to allow
incoming data traffic to the network camera. To do this, enable the NAT traversal feature,
which will attempt to automatically configure the router to allow access to the network cam-
era. This is enabled from Setup >System >Network >NAT. For more information, please
see “System >Network >NAT” of User’s Manual.
3.3 Setting the admin password over a secure connection
To gain access to the product, the password for the default administrator user must be set.
This is done in the Admin Password dialog, which is displayed when the network camera is
accessed for the setup at the first time. Enter your admin name and password, set by the
administrator.
NOTE: The default administrator user name and password is admin. If the password is lost,
the network camera must be reset to the factory default settings. Please see “Resetting to
the factory default settings”.
To prevent network eavesdropping when setting the admin password, this can be done via
an encrypted HTTPS connection, which requires an HTTPS certificate (see NOTE below).
To set the password via a standard HTTP connection, enter it directly in the first dialog shown
below. To set the password via an encrypted HTTPS connection, please see “System >Se-
curity >HTTPS” of User’s Manual.
NOTE: HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt the
traffic between web browsers and servers. The HTTPS certificate controls the encrypted
exchange of information.
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3.4 Live View Page
The Live View page comes in several screen modes: 1920x1080, 1280x1024, 1280x720(960),
1024x768, 704x480(576), 640x480(360) and 320x240. Users are allowed to select the most
suitable one out of those modes. Adjust the mode in accordance with your PC specifications
and monitoring purposes.
1) General controls
Live View Page Playback Page Setup Page Help Page
The video drop-down list allows you to select a customized or pre-
programmed video stream on the Live View page. Stream profiles are con-
figured under Setup >Basic Configuration >Video & Image. For more
information, please see “Basic Configuration >Video & Image” of User’s
Manual.
The resolution drop-down list allows you to select the most suitable one
out of video resolutions to be displayed on Live View page.
The protocol drop-down list allows you to select which combination of pro-
tocols and methods to use depending on your viewing requirements, and
on the properties of your network.
The preset drop-down list allows you to select the preset number for the
PTZ camera being used. This icon is inactivated if the PTZ settings are
not set.
17

2) Control toolbar
The live viewer toolbar is available in the web browser page only. It displays the following
buttons:
The Stop button stops the video stream being played. Pressing the key again toggles
the start and stop. The Start button connects to the network camera or starts playing
a video stream.
The Pause button pauses the video stream being played.
The Snapshot button takes a snapshot of the current image. The location where the
image is saved can be specified.
The Digital Zoom button activates a zoom-in or zoom-out function for video image on
the live screen.
The Full Screen button causes the video image to fill the entire screen area. No other
windows will be visible. Press the ‘Esc’ button on the computer keyboard to cancel full
screen view.
The Manual Trigger button activates a pop-up window to manually start or stop the
event.
The PTZ button activates a pop-up window for Pan, Tilt and Zoom control.
The VCA button shows/hides VCA rule setting and detected objects.
The Face Detector button shows/hides detected faces.
The Speaker button activates/deactivates external speaker.
The Mic button activates/deactivates microphone input.
Use this scale to control the volume of the speakers and microphones.
NOTE1: VCA and Face Detection buttons appear only when each function is activated.
NOTE2: VCA and Face Detection works exclusively to each other.
3) Video Streams
The network camera provides several images and video stream formats. Your require-
ments and the properties of your network will determine the type you use.
The Live View page in the network camera provides access to H.264 and Motion JPEG
video streams, and to the list of available video streams. Other applications and clients
can also access these video streams/images directly, without going via the Live View
page.
18

3.5 Playback
The Playback window contains a list of recordings made to the memory card. It shows each
recording’s start time, length, the event type used to start the recording, calendar and time
slice bar indicates if the recording is existed or not.
The description of playback window follows.
(1) Video Screen
You can see the video screen when playing the video clip in the Micro SD memory.
(2) Playback Buttons
To view a recording data in the SD local storage, select it from the list and click the
Playback buttons.
Go to the first: go to the beginning of the video clip.
Fast backward play: fast play backward of the video clip.
Backward play: play backward of the video clip.
Step backward play: go back one frame of the video clip.
Pause: pause playback of the video clip.
Step forward play: go forward one frame of the video clip.
Forward Play: play forward the video clip.
Fast forward play: play fast forward of the video clip.
Go to the last: go to the end of the video clip.
Clip copy: copy the video clip.
Zoom In: zoom in the video clip.
Full Screen: display full screen of the video.
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(3) Time Chart
Display an hour-based search screen for the chosen date. If there is recording data, a
blue section will be displayed on a 24-hour basis. If you select a particular hour in the
chart, a yellow square on the hour will be displayed.
(4) Speaker Control Bar
Use this scale to control the volume of the speakers.
(5) Search Calendar
Search results from the SD local storage in the network camera connected are displayed
monthly. If there is a recorded data for a particular date, a blue square on the date will be
displayed. If you select a particular date in the calendar, a yellow square on the date will
be displayed.
(6) Play Time
Displays time of the video playing.
(7) Event Search Window
Select a search option in the drop-down list and click GO button. You can also enter
the time period for searching. If you click Start Date or End Date zone, displays Search
Calendar.
(8) Event List Window
Event List displays the event(s) that were recorded in the SD local storage. Select a list
and click the play button. The video clip will be played.
20