OpenEye OE-C3012T4 User manual

4MP OUTDOOR TURRET CAMERA
HARDWARE MANUAL

2
OE- C3012T4 4MP Outdoor Turret Camera
User Manual
Manual Edition 37522AA – October 2020
©2020, OPENEYE
All Rights Reserved.
No part of this documentation may be reproduced in any means, electronic or mechanical, for any
purpose, except as expressed in the Software License Agreement. OpenEye shall not be liable for
technical or editorial errors or omissions contained herein. The information in this document is subject to
change without notice.
The information in this publication is provided “as is” without warranty of any kind. The entire risk arising
out of the use of this information remains with recipient. In no event shall OPENEYE be liable for any
direct, consequential, incidental, special, punitive, or other damages whatsoever (including without
limitation, damages for loss of business profits, business interruption or loss of business information),
even if OPENEYE has been advised of the possibility of such damages and whether in an action or
contract or tort, including negligence.
This documentation is copyrighted. All other rights are reserved to OPENEYE. OPENEYE, and OpenEye, are
registered trademarks of OPENEYE in the United States and elsewhere; Windows, and Windows XP
Embedded are registered trademarks of Microsoft Corporation. All other brand and product names are
trademarks or registered trademarks of the respective owners.
OPENEYE
Liberty Lake, WA ●U.S.A.

37522AA 3
Important Safeguards
Read Instructions
Read all of the safety and operating instructions before using the product.
Retain Instructions
Save these instructions for future reference.
Attachments / Accessories
Do not use attachments or accessories unless recommended by the appliance
manufacturer as they may cause hazards, damage product and void warranty.
Installation
Do not place or mount this product in or on an unstable or improperly supported location.
Improperly installed product may fall, causing serious injury to a child or adult, and
damage to the product. Use only with a mounting device recommended by the
manufacturer or sold with the product. To insure proper mounting, follow the
manufacturer's instructions and use only mounting accessories recommended by
manufacturer.
Power source
This product should be operated only from the type of power source indicated on the
marking label.
Precautions
Operating
Before using, make sure power supply and others are properly connected.
While operating, if any abnormal condition or malfunction is observed, stop using the camera
immediately and then contact your local dealer.
Handling
Do not disassemble or tamper with parts inside the camera.
Do not drop or subject the camera to shock and vibration as this can damage camera.
Care must be taken when you clean the clear dome cover. Scratches and dust will ruin the
image quality of your camera. Do not use strong or abrasive detergents when cleaning the
camera body. Use a dry cloth to clean the camera when it is dirty. In case the dirt is hard to
remove, use a mild detergent and wipe the camera gently.

4
Installation and Storage
Do not install the camera in areas of extreme temperatures in excess of the allowable range;
install the camera in areas with temperatures within the camera’s operating temperature,
including the following: -40° ~ 140°F (-40° ~ 60°C)
Avoid installing in humid or dusty places. The relative humidity must be below 90%.
Avoid installing in places where radiation is present.
Avoid installing in places where there are strong magnetic fields and electric signals.
Avoid installing in places where the camera would be subject to strong vibrations.
Never face the camera toward the sun. Do not aim at bright objects. Whether the camera is
in use or not, never aim it at the sun or other extremely bright objects. Otherwise the camera
may be smeared and damaged.
Cleaning
If the video image becomes blurry or smudged in areas, it may be because the lens cover requires
cleaning.
To clean the lens cover:
•Use hand soap or a non-abrasive detergent to wash off dirt or fingerprints.
•Use a microfiber cloth or non-abrasive fabric to dry the dome bubble.
oImportant: Failure to use the recommended cleaning materials may result in a
damaged or scratched lens cover. A damaged lens cover may negatively impact
image quality and cause unwanted IR light reflecting into the lens.
To clean the camera body:
•Use a dry or lightly dampened cloth to clean the camera body.
•Do not use strong or abrasive detergents.
Regulation
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
Compliance is evidenced by written declaration from our suppliers, assuring that any potential
trace contamination levels of restricted substances are below the maximum level set by EU
Directive 2002/95/EC, or are exempted due to their application.

37522AA 5
Warning
DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.
DO NOT OPEN THE CABINET.
REFER SERVICING TO QUALIFIED PERSONNEL ONLY.
Caution
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN

6
Table of Contents
Introduction ......................................................................................................................................... 7
Overview .......................................................................................................................................................... 7
Product Features ........................................................................................................................................7
Getting Started..................................................................................................................................... 8
Box Contents ................................................................................................................................................... 8
Camera Overview ............................................................................................................................................ 9
Camera Dimensions ...................................................................................................................................9
Connections ................................................................................................................................................ 9
Power Connection.........................................................................................................................................10
NETWORK CAMERA MANAGER .......................................................................................................... 11
Launching Network Camera Manager.....................................................................................................11
Finding Network Devices..........................................................................................................................11
Username and Password .........................................................................................................................12
Viewing a Network Camera......................................................................................................................12
Live View ........................................................................................................................................... 13
Setup & Configuration...................................................................................................................................14
Basic Camera Settings .............................................................................................................................14
Basic Information.................................................................................................................................14
Network Settings ......................................................................................................................................15
Network ................................................................................................................................................15
Port........................................................................................................................................................16
DDNS.....................................................................................................................................................17
FTP........................................................................................................................................................18
Email .....................................................................................................................................................19
Streaming Settings ...................................................................................................................................20
Video.....................................................................................................................................................20
Snapshot...............................................................................................................................................22
Audio.....................................................................................................................................................23
Region of Interest (ROI) .......................................................................................................................24
Media Stream .......................................................................................................................................25
Picture Settings.........................................................................................................................................26
Image ....................................................................................................................................................26
On-Screen Display ................................................................................................................................30
Privacy Mask ........................................................................................................................................31
Events Settings .........................................................................................................................................32
Alarms...................................................................................................................................................32
Storage Settings .......................................................................................................................................33
Storage .................................................................................................................................................33
JPEG Download....................................................................................................................................34
Recording Download............................................................................................................................34
Security Settings.......................................................................................................................................36
User.......................................................................................................................................................36
Network Security..................................................................................................................................37
Watermark ............................................................................................................................................38
Maintenance .............................................................................................................................................38
Time ......................................................................................................................................................38
Maintenance.........................................................................................................................................39

37522AA 7
Introduction
OVERVIEW
The OE-C3012T4 is a 4MP outdoor IP turret camera equipped with a 2.8~12mm varifocal, autofocus,
motorized zoom lens, and true WDR. Adaptive IR technology prevents overexposure of objects close to
the camera further enhancing the low light performance. Progressive Smart Compression reduces
network throughput and storage requirements without impacting video quality. Capable of operating in
temperatures as low as -40°F, and as high as 140°F, with an IP67 weather rating, this camera is well-
suited for harsh environments.
The OE-C3012T4 is ONVIF™ profile S/G/T compliant and fully compatible with the OpenEye Web Services
platform, allowing multiple users to concurrently view high quality images and perform remote setup
using a Web browser.
PRODUCT FEATURES
•2.8mm~12mm VF, AF, Zoom lens
•Built-in microphone
•Adaptive IR
•Progressive Smart Compression
•True WDR image processing
•IP67 Weather rating
•NDAA Compliant

8
Getting Started
BOX CONTENTS
Before proceeding, please confirm that the box contains the items listed here. Please contact your dealer
for assistance if any item is missing or has defects.
OE-C3012T4 Dome Camera
Self-tapping screws and
Plastic Anchors x 3
Mounting Template
Waterproof Cable Connector
Quick Start Guide

37522AA 9
CAMERA OVERVIEW
CAMERA DIMENSIONS
CONNECTIONS
1 RJ45 For connector and PoE connections
2 Power (12vDC) Power connection

10
POWER CONNECTION
For an adequate power connection, use a 12vDC adaptor. Alternatively, you can power the camera by PoE
if a Power Sourcing Equipment (PSE) switch is available. Ensure that the camera’s power cable is
correctly and firmly connected.
Note OpenEye recommends against using more than one power source at a time. Do not use a PoE
power source when providing the camera with 12vDC power.
If using Power over Ethernet (PoE), make sure Power Sourcing Equipment (PSE) is in use in the network.