dallmeier DDZ5200HD Series User manual

008316 | REV. 1.0.0 | 2021-04-13
COMMISSIONING
DDZ5200HD Outdoor Series

Copyright © 2021 Dallmeier electronic GmbH & Co.KG
The reproduction, distribution and utilization of this document as well as the
communication of its contents to others without express authorization is prohibited.
Oenders will be held liable for the payment of damages.
All rights reserved in the event of the grant of a patent, utility model or design.
The manufacturer accepts no liability for damage to property or pecuniary damages
arising due to minor defects of the product or documentation, e.g. print or spelling errors,
and for those not caused by intention or gross negligence of the manufacturer.
Figures in this document may dier from the actual product.
Specications subject to change without notice. Errors and misprints excepted.
All trademarks identied by ® are registered trademarks of Dallmeier.
All trademarks identied by * are trademarks or registered trademarks of the following owners:
Google and Google Chrome of Google Inc. headquartered in Mountain View, California, USA;
JavaScript of Oracle Corporation (and/or its aliates) headquartered in Redwood Shores, California, USA;
Microsoft, Internet Explorer, Microsoft Edge and Windows of Microsoft Corporation headquartered in Redmond,
Washington, USA;
Mozilla and Firefox of Mozilla Foundation headquartered in Mountain View, California, USA.
Third-party trademarks are named for information purposes only.
Dallmeier respects the intellectual property of third parties and always attempts to ensure the complete identication of
third-party trademarks and indication of the respective holder of rights.
In case that protected rights are not indicated separately, this circumstance is no reason to assume that the respective
trademark is unprotected.
This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (https://www.openssl.org)

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Contents
1 Validity 6
2 Documents 6
This Document 7
Other Applicable Documents 7
3 Typographical Conventions 8
4 Approvals/Certications 10
5 Safety Instructions 11
6 General Notes 14
Warranty 14
Scope of Delivery 14
Transportation and Packaging 15
Appropriate Use 15
Operation 16
Formation of Condensation 18
7 Requirements 20
Operating Mode and Ambient Conditions 20
Earthing/Grounding 21
Power Supply 22
8 Maintenance, Inspection and Cleaning 24
9 Mounting, Connection and Commissioning 26
10 Connections and Pin Assignment 66
Alarm/Audio 67
Power In 68
11 Conguration 70
System Requirements 70
Establishing the Connection 71
First-Time Access 72
Login 73
12 Technical Product Specication (Basic Data) 74
13 Dimensions 76

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1 Validity
This document applies to the following devices:
• DDZ5220HD Outdoor
• DDZ5232HD Outdoor
For reasons of simplication, the term “device” or “camera” is used in the
following.
Figures in this document may dier from the actual product.
2 Documents
The product documentation for the device consists of various documents
which are provided in printed and/or digital form, as for example via the
website www.dallmeier.com.
Read the complete product documentation for the device carefully and
thoroughly before using the device. Always observe and follow the con-
tained instructions, notes and warnings as well as the technical data in the
currently valid product specication.
Keep all printed documents relating to your device in a legible condition and
in a suitable location for future reference.
Save digital documents relating to your device (e.g. the technical product
specication) on a suitable data storage device.
Regularly check the website www.dallmeier.com for the latest product
documentation updates.

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This Document
Commissioning
The document entitled “Commissioning” (this document) contains detailed
information concerning the installation, connection and commissioning of
the device as well as safety instructions and general notes.
The target audience of this document is trained system integrators (installa-
tion contractors of video security/surveillance systems).
Other Applicable Documents
Product Specication
The product specication contains detailed technical data, features and
characteristics of the device.
The target audience of the document is trained system integrators (installa-
tion contractors of video security/surveillance systems).
Conguration
The document entitled “Conguration” contains detailed information con-
cerning the conguration of the device.
The target audience of the document is trained system integrators (installa-
tion contractors of video security/surveillance systems).

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3 Typographical Conventions
This document may contain various warning words and symbols that indi-
cate potential sources of danger:
DANGER
DANGER indicates a hazardous situation which, if not avoided, will result
in death or serious injury.
WARNING
WARNING indicates a hazardous situation which, if not avoided, could
result in death or serious injury.
CAUTION
CAUTION indicates a hazardous situation which, if not avoided, could
result in minor or moderate injury.
NOTICE
NOTICE addresses practices not related to physical injury and indicates
measures to prevent device and/or property damage due to improper
installation, assembly, wiring, operation, conguration or maintenance of
the device.

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For reasons of clarity and readability, various text formatting elements and
types of emphasis are used in this documentation:
Instructions are indicated by arrows (➡).
➡Always carry out instructions one after the other in the sequence de-
scribed.
“Expressions” in quotation marks usually refer to individual components of
the device (housing parts, mounting elements, connections/interfaces, etc.)
or to control elements of the device’s web-based graphical user interface
(menu items, buttons, etc.).
Paragraphs in italics provide information on basic principles, special
features and ecient procedure as well as general recommendations.

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4 Approvals/Certications
The following approvals/certications were valid for the device at the time
of this document’s compilation:
• CE (tested according to DIN EN 50130-4:2011, EN 55032:2015)
• FCC
• RCM
Visit www.dallmeier.com for possible updates.
Information for Users in the United States of America (USA)
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energ
and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interfer-
ence at his own expense.

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5 Safety Instructions
Only use the device if it is in technically perfect condition, according to its
intended purpose, in a safety and hazard conscious manner and in accor-
dance with the following safety instructions:
• Qualied Personnel
The mounting, connection, commissioning and conguration of the
device may only be carried out by qualied personnel.
This also applies to the maintenance, inspection and repair of the device
in compliance with the locally applicable regulations (regional and
country-specic legal requirements and standards), such as the DIN VDE
0701-0702 series of standards (VDE 0701-0702: “Inspection after repair,
modication of electrical appliances – Periodic inspection on electrical
appliances – General requirements for electrical safety”).
• Regulations
The use of video and audio security/surveillance systems is, in general,
strictly regulated.
Before using the device, inform yourself about the currently valid laws
and regulations regarding data, worker and environmental protection
and ensure compliance with them.
• Opening the Device
The device may only be opened by qualied personnel in a voltage-free
state for commissioning, inspection, maintenance and repair (ensure
adequate ESD protection when working on the open device).
• System Components
Only use internal components that have been tested and approved by
Dallmeier. Inappropriate internal components may cause malfunctions,
damage and data loss and may result in the loss of warranty.

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• Modications to the Device
Do not make any modications to the hardware or software of the device
that have not been tested and approved by Dallmeier.
Inappropriate modications (e.g. unapproved paintwork or housing add-
ons) may cause malfunctions, damage and data loss and may result in
the loss of warranty.
• Condensation
If the device is brought from a cold to a warm environment, resulting
condensation may cause malfunctions and damage. In this case, wait
until the device has reached room temperature (up to 8 hours) before
commissioning.
• Operating Conditions
Unfavorable operating conditions may shorten the lifetime of the device,
may cause malfunctions, damage and data loss and may result in the loss
of warranty.
Before using the device, observe the specications given in the technical
data, the operating condition requirements and the maintenance instruc-
tions.
• Earthing/Grounding & Equipotential Bonding
For the safety of persons (protection against dangerous contact voltages)
and devices (protection against over-voltages) as well as for the immunity
of information and communication technolog equipment to electro-
magnetic interferences (EMI), all protective measures, which are specied
by the currently applicable DIN, VDE and ISO standards and which provide
for a standard-compliant earthing/grounding and a correct equipotential
bonding of electrical and electronic devices, are mandatory and must be
fullled by all means.

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• Lightning Storms
To avoid damage to the device by electrical surge during lightning storms,
all protective measures, which are specied by the currently applicable
DIN, VDE and ISO standards and which provide for a standard-compliant
lightning protection equipotential bonding, are mandatory and must be
fullled by all means.
• Foreign Bodies in the Device
If objects or liquids get into the device, immediately interrupt the power
supply to the device (e.g. switch o the corresponding circuit breaker or
disable the PoE feature on the corresponding Ethernet port of your PSE).
Contact the sales partner responsible for your area.
• Burnt Smell from the Device
If you notice burnt smell or a formation of smoke coming from the device,
immediately interrupt the power supply to the device (e.g. switch o the
corresponding circuit breaker or disable the PoE feature on the corre-
sponding Ethernet port of your PSE).
Contact the sales partner responsible for your area.
• Disposal of the Device
Do not dispose waste electrical and electronic equipment into the house-
hold trash.
Interrupt the power supply to the device (e.g. switch o the correspond-
ing circuit breaker or disable the PoE feature on the corresponding Ether-
net port of your PSE).
Remove all connected peripherals.
Return the device to the sales partner responsible for your area.

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6 General Notes
Warranty
The terms and conditions valid at the time the contract was signed shall
apply.
Scope of Delivery
The standard scope of delivery includes:
• 1× Pair of gloves for a better grip during mounting (or removal) of the
device and to avoid ngerprints on the device (especially on the
polycarbonate dome bubble)
• 1× Flexible rubber sleeve (bellows) for sealing the cable entry
• 1× Hexagon socket screw key (wrench size 5)
• Product documentation
The scope of delivery may dier depending on the ordered equipment,
device variant or country of destination.
NOTICE
Possible damage to the surface coating of the polycarbonate dome bubble
as well as reduced image quality due to ngerprints
➡Do not touch the polycarbonate dome bubble with bare ngers.
Instead, always use the supplied pair of gloves to prevent a reduction
in image quality due to ngerprints and to protect the surface coating
of the dome bubble from possible damage caused by sweat and grease
deposits.

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Transportation and Packaging
Store the original packaging for later transportation.
Dallmeier is not responsible for any damage resulting from unprofessional
or improper transportation.
The device should only be shipped in the original packaging.
If the original packaging is no longer available, ensure that the used packag-
ing suciently protects the device against damage, moisture, heat and cold.
Appropriate Use
The cameras of the DDZ5200HD Outdoor series are high-resolution and
high-speed PTZ dome network cameras with 20× or 32× optical zoom, ex-
cellent low-light performance, fast-reacting autofocus as well as a powerful
pan/tilt/zoom mechanism for comprehensive IP-based video surveillance of
areas and objects in outdoor environments.
The cameras described in this document are designed for quick and easy
mounting on wall and ceiling brackets with Mountera® Quick-Lock System
and, depending on requirements, can either be powered by an external
48V DC power supply unit or operated with Power over Ethernet* (PoE+,
IEEE 802.3at).
Built into IP69-rated weather-proof enclosures and featuring an integrated
fan/heater system*, the cameras of the DDZ5200HD Outdoor series are
suitable for residential, public, commercial and industrial use in both indoor
and outdoor areas during the day and at night (24/7/365 continuous opera-
tion).
* No fan/heater support if operated with Power over Ethernet.
The cameras of the DDZ5200HD Outdoor series are designed exclusively
for hanging installations on ceilings or walls (optionally available
Mountera® bracket required).

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Operation
➡Observe the following notes for operating the device:
• If the device or the cables connected to the device are located near
sources with strong radiation (e.g. radio transmitters, magnetic
elds), the video image may be distorted.
• The device is equipped with Automatic Gain Control (AGC).
In low-light conditions the image may be altered (e.g. noise).
This is not a malfunction.
• The video image quality depends on the lighting conditions and the
used monitor.
• The accuracy of the Automatic White Balance (AWB) algorithm
depends on the used lighting.
Mixed light (consisting of articial light and daylight) may cause color
distortions (inaccurate color reproduction).
• Poor lighting can lead to an incorrect white balance.


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Formation of Condensation
Condensation forms mainly due to temperature or pressure uctuations.
If the device is transported between locations with high temperature dif-
ferences, condensation may form on the outside of the housing as well as
inside the device. In this case, wait until the temperature of the device will
have slowly adapted to the ambient temperature prior to commissioning.
Pressure Equalization Element
The device is equipped with a pressure equalization element.
Pressure equalization elements are used to prevent the formation of con-
densation in sealed enclosures, where humidity normally cannot escape to
the outside.
Fig. 1: Pressure equalization element

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The built-in pressure equalization element of the device continuously equal-
izes the internal pressure of the device to the ambient pressure. Thus, the
temperature and humidity dierence between the housing interior and the
ambient air is balanced, and hence the formation of condensation is largely
prevented.
Condensation Inside the Housing
Despite the built-in pressure equalization element, a sudden drop in tem-
perature (e.g. based on heavy showers or thunderstorms) may temporarily
cause water vapor (moisture) inside the housing, resulting in condensation
on the inner surface of the bubble as well as on the front glass element of
the camera lens.
In this case, activate the integrated heater manually via the WebCong user
interface of the camera until all components are free of condensation again.
However, note that the built-in heater cannot be activated if the internal
housing temperature has exceeded +60°C (140°F).
Condensation on the Outside of the Housing
Condensation on the outside of the housing may form temporarily – usually
in the early morning when the humidity level is high, as the ambient air is
warming faster than the outer surface of the housing.
This results in condensation on the outer surface of the polycarbonate bub-
ble (like dew on the grass).
This phenomenon is due to physical reasons and, therefore, does not consti-
tute a defect.

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7 Requirements
Operating Mode and Ambient Conditions
The device is designed for 24/7/365 continuous operation in both indoor
and outdoor environments.
However, the device may only be installed and operated under suitable
ambient conditions.
NOTICE
Damage to the device due to unfavorable ambient conditions
Use of the device under unfavorable ambient conditions may shorten the
lifetime of the device and may cause malfunction or damage to the device.
➡Do not install and operate the device in environments with
• a large amount of dust and dirt,
• water or oil vapors (e.g. in a kitchen),
• exposure to direct sunlight for a longer period of time,
• high heat radiation (e.g. generated by a radiator),
• unsuitable ambient temperatures or unfavorable relative humidity
levels (observe the product specication of your device),
• nearby strong radiation sources (e.g. radio transmitters, magnetic
elds),
• a corrosive atmosphere, such as indoor swimming pools with a high
concentration of chlorides, or in industrial areas with the presence of
aggressive elements (gases, vapors, solvents, chemicals, etc.),
• areas of explosive hazard due to ammable material (gas, vapor,
mist or dust),
• poor air circulation or heat dissipation (e.g. in insuciently dimen-
sioned cavities).
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