Opengear MFC-8322-S User manual

MFC-8322-S and
MFC-OG3-N
OG3 Network Controller Cards
User Manual

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CEO, Ross Video
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Ross Video Code of Ethics
Any company is the sum total of the people that make things happen. At Ross, our employees are a
special group. Our employees truly care about doing a great job and delivering a high quality customer
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MFC-8322-S and MFC-OG3-N User Manual
• Ross Part Number: 8322DR-004-01
• Release Date: February 26, 2014.
Copyright
© 2014 Ross Video Limited. Ross®, openGear®, and any related marks are trademarks or
registered trademarks of Ross Video Ltd. All other trademarks are the property of their respective
companies. PATENTS ISSUED and PENDING. All rights reserved. No part of this publication
may be reproduced, stored in a retrieval system, or transmitted in any form or by any means,
mechanical, photocopying, recording or otherwise, without the prior written permission of Ross
Video. While every precaution has been taken in the preparation of this document, Ross Video
assumes no responsibility for errors or omissions. Neither is any liability assumed for damages
resulting from the use of the information contained herein.
Patents
Patent numbers 4,205,346; 5,115,314; 5,280,346; 5,561,404; 7,034,886; 7,508,455; 7,602,446;
7,834,886; 7,914,332; 8,499,019 B2; 2039277; 1237518; 1127289 and other patents pending.

Important Regulatory and Safety Notices to Service Personnel
Before using this product and any associated equipment, refer to the “Important Safety
Instructions” listed below to avoid personnel injury and to prevent product damage.
Product may require specific equipment, and/or installation procedures to be carried out to satisfy
certain regulatory compliance requirements. Notices have been included in this publication to call
attention to these specific requirements.
Symbol Meanings
Important Safety Instructions
This symbol on the equipment refers you to important operating and maintenance (servicing)
instructions within the Product Manual Documentation. Failure to heed this information may
present a major risk of damage to persons or equipment.
Warning — The symbol with the word “Warning” within the equipment manual indicates a
potentially hazardous situation, which, if not avoided, could result in death or serious injury.
Caution — The symbol with the word “Caution” within the equipment manual indicates a
potentially hazardous situation, which, if not avoided, may result in minor or moderate injury. It
may also be used to alert against unsafe practices.
Notice — The symbol with the word “Notice” within the equipment manual indicates a
potentially hazardous situation, which, if not avoided, may result in major or minor equipment
damage or a situation which could place the equipment in a non-compliant operating state.
ESD Susceptibility — This symbol is used to alert the user that an electrical or electronic
device or assembly is susceptible to damage from an ESD event.
Caution — This product is intended to be a component product of the openGear frame.
Refer to the OG3-FR Series Frame User Manual for important safety instructions regarding the
proper installation and safe operation of the frame as well as its component products.
Warning — Certain parts of this equipment namely the power supply area still present a
safety hazard, with the power switch in the OFF position. To avoid electrical shock, disconnect
all A/C power cords from the chassis’ rear appliance connectors before servicing this area.
Warning — Service barriers within this product are intended to protect the operator and
service personnel from hazardous voltages. For continued safety, replace all barriers after any
servicing.
This product contains safety critical parts, which if incorrectly replaced may present a risk of
fire or electrical shock. Components contained with the product’s power supplies and power
supply area, are not intended to be customer serviced and should be returned to the factory for
repair. To reduce the risk of fire, replacements fuses must be the same time and rating. Only
use attachments/accessories specified by the manufacturer.

EMC Notices
United States of America
FCC Part 15
This equipment has been tested and found to comply with the limits for a class A Digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at their own
expense.
CANADA
This Class “A” digital apparatus complies with Canadian ICES-003.
Cet appariel numerique de la classe “A” est conforme a la norme NMB-003 du Canada.
EUROPE
This equipment is in compliance with the essential requirements and other relevant provisions of
CE Directive 93/68/EEC.
INTERNATIONAL
This equipment has been tested to CISPR 22:1997 along with amendments A1:2000 and
A2:2002, and found to comply with the limits for a Class A Digital device.
Maintenance/User Serviceable Parts
Routine maintenance to this openGear product is not required. This product contains no user
serviceable parts. If the module does not appear to be working properly, please contact Technical
Support using the numbers listed under the “Contact Us” section on the last page of this manual.
All openGear products are covered by a generous 5-year warranty and will be repaired without
charge for materials or labor within this period. See the “Warranty and Repair Policy” section in
this manual for details.
Notice — Changes or modifications to this equipment not expressly approved by Ross Video
Limited could void the user’s authority to operate this equipment.
Notice — This is a Class A product. In domestic environments, this product may cause radio
interference, in which case the user may have to take adequate measures.

Environmental Information
The equipment that you purchased required the extraction and use of natural
resources for its production. It may contain hazardous substances that could
impact health and the environment.
To avoid the potential release of those substances into the environment and to diminish the need
for the extraction of natural resources, Ross Video encourages you to use the appropriate
take-back systems. These systems will reuse or recycle most of the materials from your
end-of-life equipment in an environmentally friendly and health conscious manner.
The crossed out wheelie bin symbol invites you to use these systems.
If you need more information on the collection, re-use, and recycling systems, please contact your
local or regional waste administration.
You can also contact Ross Video for more information on the environmental performance of our
products.

Company Address
Ross Video Limited Ross Video Incorporated
8 John Street P.O. Box 880
Iroquois, Ontario, K0E 1K0 Ogdensburg, New York
Canada USA 13669-0880
General Business Office: (+1) 613 • 652 • 4886
Fax: (+1) 613 • 652 • 4425
Technical Support: (+1) 613 • 652 • 4886
After Hours Emergency: (+1) 613 • 349 • 0006
E-mail (Technical Support): [e-mail]
E-mail (General Information): [e-mail]
Website: http://www.rossvideo.com

MFC-8322-S and MFC-OG3-N User Manual (Iss. 01) Contents • i
Contents
Introduction 1
Features................................................................................................................................ 1-2
User Interfaces ..................................................................................................................... 1-3
DashBoard Control System ................................................................................... 1-3
Card-edge Controls................................................................................................ 1-3
SNMP Monitoring and Control............................................................................. 1-3
Documentation Terms and Conventions.............................................................................. 1-4
Installation 2
Before You Begin ................................................................................................................2-2
Related Publications .............................................................................................. 2-2
Installing a Network Controller Card .................................................................................. 2-3
To install a Network Controller Card.................................................................... 2-3
Network Configuration ........................................................................................................ 2-4
Automatic Configuration using DHCP ................................................................. 2-4
Preset Configuration using DIP Switches ............................................................. 2-5
Custom User Configuration via DashBoard.......................................................... 2-6
User Rights Management ...................................................................................... 2-6
Using a Master Password..................................................................................................... 2-7
Before You Begin.................................................................................................. 2-7
Configuring the Master Password ......................................................................... 2-7
Accessing a Network Controller Card................................................................... 2-8
Enabling SNMP Support ..................................................................................................... 2-9
Enabling SNMP Support ....................................................................................... 2-9
Configuring the SNMP Agent using DashBoard .................................................. 2-9
Software Upgrades............................................................................................................. 2-11
MFC-8322-S Setup 3
Card-edge Controls for the MFC-8322-S ............................................................................ 3-2
Configuring the DIP Switches ............................................................................................. 3-3
Monitoring the MFC-8322-S ............................................................................................... 3-4
MFC-OG3-N Series Setup 4
Card-edge Controls for the MFC-OG3-N............................................................................ 4-2
Configuring the DIP Switches ............................................................................................. 4-3
Monitoring the MFC-OG3-N............................................................................................... 4-4
Ethernet Switch Monitoring .................................................................................. 4-5
SNMP Monitoring on the MFC-OG3-NS ............................................................. 4-5
DataSafe 5
Overview.............................................................................................................................. 5-2
DataSafe and MFC-OG3-N ................................................................................................. 5-3
Using the Alarm Button ........................................................................................ 5-3
Enabling DataSafe................................................................................................. 5-3

ii • Contents MFC-8322-S and MFC-OG3-N User Manual (Iss. 01)
Re-naming a Card Slot........................................................................................... 5-3
Hiding the DataSafe Warnings .............................................................................. 5-3
Forcing DataSafe Files to Load .............................................................................5-4
Resetting an MFC-OG3-N to Factory Defaults..................................................... 5-4
DashBoard Menus 6
Status Tabs ........................................................................................................................... 6-2
Product Tab............................................................................................................ 6-2
Network Tab .......................................................................................................... 6-2
Hardware Tab ........................................................................................................ 6-4
Power Tab .............................................................................................................. 6-5
Setup Tab ............................................................................................................................. 6-7
Restoring Menu Items to Factory Default Settings ...............................................6-8
Network Tab......................................................................................................................... 6-9
DataSafe Tab...................................................................................................................... 6-10
SNMP Tab.......................................................................................................................... 6-11
Notes on the Trap/Notification Target Feature.................................................... 6-11
DashBoard Lite Applet 7
Before You Begin ................................................................................................................7-2
System Requirements ............................................................................................ 7-2
To run the DashBoard Lite Applet ........................................................................ 7-2
DashBoard Lite Applet Overview........................................................................................7-3
Interface Overview ................................................................................................ 7-3
Device View .......................................................................................................... 7-4
Adding Frames to the DashBoard Lite Applet..................................................................... 7-5
To add frames to the DashBoard Lite applet ......................................................... 7-5
Using the DashBoard Lite Applet ........................................................................................ 7-6
Password Protected Frames ................................................................................... 7-6
To change and verify device information for the MFC-OG3-N............................7-6
Uploading Software to a Card.............................................................................................. 7-7
Troubleshooting ................................................................................................................... 7-8
Starting the DashBoard Lite Applet ...................................................................... 7-8
Device Tab Issues .................................................................................................. 7-8
Frame Connections ................................................................................................ 7-8
Troubleshooting the Software Upload Process...................................................... 7-9
Service Information 8
Troubleshooting Checklist ................................................................................................... 8-2
MFC-8322-S Alarm Mute/Bootload Button.......................................................... 8-2
MFC-OG3-N.......................................................................................................... 8-2
Warranty and Repair Policy .................................................................................................8-4
Index IX