Openpath V1.4 User manual

OPENPATH
SINGLE DOOR CONTROLLER
INSTALLATION GUIDE
V1.4

Openpath Single Door Controller Installation Guide
GETTING STARTED
ADDITIONAL RESOURCES
PRIOR TO INSTALLATION
Installation
NETWORK REQUIREMENTS
POWER REQUIREMENTS
SELECTING A BACKUP BATTERY
MOUNTING INSTRUCTIONS
RECOMMENDED CONFIGURATION
STANDARD WIRING CONFIGURATION
WIRING FAIL SAFE AND FAIL SECURE LOCKING HARDWARE
VOLTAGE SWITCHES
PROVISIONING THE SDC
REQUIREMENTS
CREATE SDC IN CONTROL CENTER
PROVISIONING STEPS
TEST INTERNET CONNECTION
NETWORK SETTINGS
COUNTRY SETTINGS
Troubleshooting
SDC LEDS
RESETTING THE SDC
SOFT RESET
HARD RESET
LEGACY WIRING
Regulatory
UL 294
FCC
RF Radiation Hazard Warning
Industry Canada Notice and Marking
Warnings
Technical Specifications
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Openpath Single Door Controller Installation Guide
GETTING STARTED
This Installation Guide explains how to install and configure the Openpath Single
Door Controller (SDC) as part of an Openpath Access Control system.
ADDITIONAL RESOURCES
●Smart Reader Data Sheet
●Openpath Admin App Guide
●Openpath User Guide
●Openpath Installation Guide
PRIOR TO INSTALLATION
Prior to installing Openpath hardware, perform a customer site survey to determine
the following:
●How many entries need to be configured (e.g. doors, gates, and/or elevator
floors)
●Whether you’re using legacy wiring or new wiring
●What kind of electronic entry mechanisms, Request to Exit (REX) mechanisms,
and door contact sensors will be used and their power requirements.
●Whether you’re providing an external supply with backup batteries for the SDC.
See SELECTING A BACKUP BATTERY.
●Whether you’re supporting a legacy access control panel.
Installation
NETWORK REQUIREMENTS
An Ethernet or Wi-Fi connection or a static IP address must be used to connect the
SDC to the Local Area Network (LAN). You also need to configure firewall settings to
communicate with the Openpath system. Openpath uses the following outbound
ports:
●TCP port 443
●UDP port 123
Note: If using an external DNS server, outbound UDP port 53 must also be open.
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To support Wi-Fi unlocking from the mobile app, the SDC’s inbound TCP port 443
must be available from within the LAN. Inbound port forwarding on the router, firewall,
or NAT device is not required.
POWER REQUIREMENTS
The Openpath SDC can be powered with PoE, PoE+, or an external 12-24V supply. Use
an external power supply for backup or if PoE is not available—24V required if locking
hardware requires 24V.
Operating Voltage: 12-24VDC
Input Rating: 12V @ 2A (min) or 24V @ 1A (min)
Output Ratings:
●Power Out connector can supply up to 100mA @ 12V or 50mA @ 24V
●2 reader ports, max power output: 250mA @ 12V each
●2 relays, max power output:
○PoE: Max 3W combined output (e.g. 250mA @ 12V or 125mA @ 24V)
○PoE+: Max 9W combined output (e.g. 750mA @ 12V or 375mA @ 24V)
SELECTING A BACKUP BATTERY
While not required, Openpath recommends having a backup battery on the external
supply or PoE injector in case of power outages. The size of battery depends on your
setup and how long you want to power the system.
Table 1: Power requirements (24V)
SDC
.3A
Smart Reader (2)
0.25A
Locking hardware
(while engaged)
0.25A–0.5A
Assuming an external 24V power supply, an SDC configured with two Openpath
Readers and locking hardware uses about 1.1 Amps. To keep the system running for 3
hours with all entries engaged, you need 1.1A x 3 hours = 3.3 AH, so two 12V 4AH sealed
lead acid (SLA) or gel cell batteries in series.
MOUNTING INSTRUCTIONS
The SDC can be mounted a few different ways: on a single or double gang box or on
drywall.
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To install on a standard US 1-gang box:
1. Use two 6-32 screws (A) to attach backplate (B) to gang box
Recommended: Use the provided drywall screws (C) and anchors (not
shown) on drywall for added stability
2. Snap on main housing (D) to backplate (B)
a. On the right side of the main housing (D), ensure that the two edge clips
fit into their respective notches on the backplate (B)
b. Press firmly on the main housing (D) to snap into place
3. Partially unscrew pre-installed M4 set screw (E) to secure main housing (D) to
backplate (B)
4. Use the cable slot (F) to hold cables while wiring; see STANDARD WIRING
CONFIGURATION
5. Snap on front cover (G)
Note: For a double gang box, follow the directions above, using additional 6-32
screws.
Figure1: Mounting SDC to wall
To install on drywall:
1. Use the provided drywall screws (C) and anchors (not shown) to attach
backplate (B) to wall
2. Snap on main housing (D) to backplate (B)
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a. On the right side of the main housing (D), ensure that the two edge clips
fit into their respective notches on the backplate (B)
b. Press firmly on the main housing (D) to snap into place
3. Partially unscrew pre-installed M4 set screw (E) to secure main housing (D) to
backplate (B)
4. Use the cable slot (F) to hold cables while wiring; see STANDARD WIRING
CONFIGURATION
5. Snap on front cover (G)
RECOMMENDED CONFIGURATION
Openpath Readers and Access Control Units (ACUs)/SDCs communicate via RS-485.
The following wire types are compatible, listed in the order of preference which
impacts distance.
●Shielded CAT6A (recommended, additional two pairs can be used for sensors)
●Shielded CAT6
●Shielded RS485 w/22-24AWG (lower gauge, thicker wire is better)
●Shielded CAT5
●Unshielded CAT6
●Unshielded CAT5
●Shielded 22/6
●Unshielded 22/6
Ideally, use one twisted pair for GND and VIN (power) and one twisted pair for +B and
-A (data).
For shielded wiring, connect one side of the drain wire (the shield around the wires)
to the GND terminal on the SDC. Both the shield and the GND wire can share the
same GND terminal. Do not connect the other side of the shield to anything.
For Openpath Standard Smart Reader installation, we recommend that you install a
1-Gang 20 CU box in order to flush-mount the reader. Alternatively, the reader may
also be surface mounted with the included back plate.
Note: For elevators, all relays and readers must be connected to the same SDC. If you
need more than two access controlled floors or readers, add the Openpath Elevator
Expansion Module.
WARNING: Always remove power from the SDC and locking hardware before
wiring readers and other devices. Failure to do so can damage the SDC.
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STANDARD WIRING CONFIGURATION
Figure2: Example SDC wiring
WIRING FAIL SAFE AND FAIL SECURE LOCKING HARDWARE
Fail safe and fail secure are ways of configuring locking hardware:
●Fail safe hardware unlocks when power is interrupted
●Fail secure hardware locks when power is interrupted
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VOLTAGE SWITCHES
WARNING: Remove DC Input Power and PoE before changing the voltage of the
relays.
To power locking hardware without an external supply (Wet Relay), select 12V or 24V,
and connect locking hardware to NO and GND (for fail secure locks) or NC and GND
(for fail safe locks).
Figure3: Wet Relay example
To use external power, select DRY and use NO or NC and C, and wire to external
supply.
Figure4: Dry Relay example
PROVISIONING THE SDC
Provisioning the SDC means registering it in the Control Center and getting it up and
running with the latest firmware. You can provision the SDC using the Open Admin
app for first time setup and in the case of RESETTING THE SDC.
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Note: If you’re provisioning SDCs for a customer account, the customer org will need
to be created by Openpath first.
REQUIREMENTS
●Meet all NETWORK REQUIREMENTS
●Connect the SDC to the Internet via Ethernet or via Wi-Fi
●Install the Open Admin app
○iOS App Store
○Google Play Store
CREATE SDC IN CONTROL CENTER
Before you can provision an ACU using the Open Admin app, you must first create an
ACU in the Control Center.
To add one SDC manually:
1. Go to https://control.openpath.com/login and log in
2. Go to Hardware > ACU Management
3. To add a new SDC, click the blue Create ACU button on the top right corner
4. Enter a name for the SDC. Names are usually relevant to the location where
the SDC is installed.
5. From the Controller Type dropdown, select Single Door Controller (SDC)
6. If your SDC also connects to an expansion board, then from the Add
Expansion Board dropdown, select and add the appropriate type(s):
a. Openpath 4-Port Expansion
b. Openpath 8-Port Expansion
c. Openpath 16-Port Elevator
7. A description of the SDC will appear in green. Click Save.
8. At this point, you can create Readers, Entries, and Zones prior to provisioning
To add multiple SDCs with Quick Start:
1. Go to https://control.openpath.com/login and log in
2. Go to Administration > Quick Start
3. Enter a Site Name, click Next
4. Enter how many SDCs are located at your Site:
a. Enter names for the SDCs
b. From the Controller Type dropdowns, select Single Door Controller
(SDC)
c. Enter the number of expansion boards connected to the SDCs, then
select the types used:
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i. Openpath 4-Port Expansion
ii. Openpath 8-Port Expansion
iii. Openpath 16-Port Elevator
d. Click Next
5. Enter how many Readers are connected to the SDCs and enter names. Click
Next.
6. Review your Site Details, then click Confirm & Submit. It may take a few
minutes for setup to complete.
PROVISIONING STEPS
To provision the SDC using the Open Admin app:
1. If powering using PoE, plug in Ethernet; if powering with an
external power supply, plug in Ethernet and connect power to
POWER IN
The Status LED will be solid cyan
2. In the Open Admin app, locate the org to which you’re
provisioning hardware, either on the list or using search, then tap
on the org name
3. Wait until the Status LED is solid blue, then press the Admin
button (figure 5) on the SDC
a. Note: SDC will disconnect from the Open Admin app
after 5 minutes of inactivity; press the Admin button
again to reset the timer
4. When the Status LED is blinking purple, In the app, tap on the last
four digits of the serial number for the SDC
5. When the Status LED changes to solid purple, tap Test Internet
Connection and wait for a green YES to appear before
proceeding with the next step
a. Note: This checks if the ACU/SDC can ping
https://api.openpath.com/health
b. If this step fails, refer to Troubleshooting the SDC
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6. If the Internet connection test is successful, tap Provision Device
in the app
7. Tap on the ACU Name that you want to provision to (this is the
name of the SDC you created in the Control Center), then tap
Yes to proceed
8. The Status LED will blink yellow; the app will send notifications
when the SDC provision state changes from Unprovisioned to
Provisioning in progress to Provisioning complete
9. When setup is complete, the Status LED will change to solid white
Troubleshooting the SDC
If at any point the Status LED blinks red, this indicates there is an issue
connecting to the Internet. If attempting to set up using Wi-Fi, try
switching to an Ethernet connection.
Refer to NETWORK REQUIREMENTS
If at any point the Status LED is solid red, this indicates the SDC is in an
error state. Go to the Hardware Dashboard in the Control Center and
restart the services listed under Remote Diagnostics. If this doesn’t
work, power cycle the SDC (remove power, wait 10 seconds, apply
power). If the error persists, contact Openpath support.
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Figure5: Admin button
TEST INTERNET CONNECTION
In the Open Admin app, you can tap Test Internet Connection to check if the SDC
can ping https://api.openpath.com/health
NETWORK SETTINGS
In the Open Admin app, you can configure network settings for the SDC. The default
interface for the SDC is Ethernet/wired connection. You can change this by going to
Network Settings > Wi-Fi IP Settings and enabling Default Interface, then tap Save.
Ethernet and Wi-Fi connections can be DHCP (default) or can have a static IP
address.
To change network settings:
1. Connect to the SDC by pressing the Admin button again if needed
2. Tap on Network Settings
3. Select Configure network manually
4. Configure the network settings as needed
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5. Tap Save on the top right of the screen
To set up Wi-Fi on the SDC using the Admin App:
1. Connect to the SDC by pressing the Admin button again if needed
2. Tap on Network Settings
3. Tap on Wi-Fi IP Settings
4. Enable Default Interface
5. Tap on Pick Wi-Fi Network
6. Choose your network and enter your password then tap Connect
COUNTRY SETTINGS
The country code on the SDC is automatically set up during initial connection and
provisioning based on information from the installer’s Open Admin app. This setting
cannot be changed by the installer. If you need to change the country code, please
contact Openpath support.
Troubleshooting
SDC LEDS
RESETTING THE SDC
LEGACY WIRING
SDC LEDS
The Openpath SDC’s Status LED indicates the following:
Solid White indicates the SDC is provisioned and functioning normally
Blinking Red indicates there is a problem with the Internet connection
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Solid Cyan appears when the SDC is booting
Solid Yellow indicates that the SDC is restoring software; appears
when you turn on the SDC for the first time
Blinking Yellow indicates that the SDC is updating software; appears
when the SDC has been online for less than 24 hours
Solid Blue indicates that the SDC has finished booting and is ready for
provisioning
Solid Purple indicates that the SDC is connected to the Open Admin
app
Blinking Purple indicates the SDC is ready to connect to the Open
Admin app
Solid Red indicates the SDC is in an error state–refer to
Troubleshooting the SDC
The Openpath SDC has eight port LEDs and two power LEDs. The port LEDs indicate
the following:
●Openpath Readers or Wiegand Readers
○Solid: Normal operation
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○Blinking: Error state
●Sensors (including REX and Contact Sensors)
○Solid: Active
○Blinking: EOL shorted or cut
●Locking hardware (relays)
○Solid: Relay is energized
○Blinking: Fault detection
Figure6: SDC Port LEDs
RESETTING THE SDC
SOFT RESET
To soft reset the SDC, disconnect power and Ethernet from the SDC, wait 10 seconds,
then reconnect the power.
HARD RESET
WARNING: Only hard reset the SDC if absolutely necessary and if instructed by
Openpath. This will clear all of the data off of the SDC and will require
reprovisioning.
To hard reset the SDC:
1. Remove power from the SDC
2. Press and hold down Admin button
3. Reconnect power
4. Continue holding Admin button until the Status LED turns yellow (about 30
seconds), then release
5. Wait until the Status LED turns blue (refer to SDC LEDS) before PROVISIONING
THE SDC
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LEGACY WIRING
Sometimes legacy wiring (unshielded and straight through, rather than shielded
twisted pair, often 22-6) results in slower connections and dropped packets between
the Openpath Reader and SDC. To remedy this, you can switch GND and VIN with +B
and -A connections on the SDC and readers to ensure the data pair (+B and -A) are
using the alternate pair of legacy wires.
Regulatory
All national and local electrical codes apply.
UL 294
The following performance levels are defined for the Single Door Controller as per UL
294:
Attack:
Level I
Endurance:
Level I
Line Security:
Level I
Standby:
Level I
FCC
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation. To comply with FCC RF exposure compliance
requirements, a separation distance of at least 20 cm should be maintained
between the antenna of Openpath Smart Reader(s) and persons during operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his
own expense.
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RF Radiation Hazard Warning
To ensure compliance with FCC and Industry Canada RF exposure requirements, this
device must be installed in a location where the antennas of the device will have a
minimum distance of at least 20 cm from all persons. Using higher gain antennas
and types of antennas not certified for use with this product is not allowed. The
device shall not be co-located with another transmitter.
Installez l'appareil en veillant à conserver une distance d'au moins 20 cm entre les
éléments rayonnants et les personnes. Cet avertissement de sécurité est conforme
aux limites d'exposition définies par la norme CNR-102 at relative aux fréquences
radio.
Industry Canada Notice and Marking
Under Industry Canada regulations, this radio transmitter may only operate using an
antenna of a type and maximum (or lesser) gain approved for the transmitter by
Industry Canada. To reduce potential radio interference to other users, the antenna
type and its gain should be so chosen that the equivalent isotropically radiated
power (e.i.r.p.) is not more than that necessary for successful communication.
Conformément à la réglementation d'Industrie Canada, le présent émetteur radio
peut fonctionner avec une antenne d'un type et d'un gain maximal (ou inférieur)
approuvé pour l'émetteur par Industrie Canada. Dans le but de réduire les risques de
brouillage radioélectrique à l'intention des autres utilisateurs, il faut choisir le type
d'antenne et son gain de sorte que la puissance isotrope rayonnée équivalente
(p.i.r.e.) ne dépasse pas l'intensité nécessaire à l'établissement d'une
communication satisfaisante.
This device complies with Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may not cause
interference, and (2) this device must accept any interference, including interference
that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux
appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions
suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de
l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est
susceptible d'en compromettre le fonctionnement.
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Warnings
●Disconnect power before servicing
●Do not plug into an outlet controlled by an on/off switch
Technical Specifications
Table 2: Technical specifications of Openpath hardware
Smart Readers (OP-RLF-STD,
OP-RHF-STD, OP-RLF-MULB,
OP-RHF-MULB)
12VDC, 0.25A
OP-RLF-STD/MULB: FCC ID: 2APJVOPRLF
OP-RHF-STD/MULB: FCC ID: 2APJVOPRHF
Elevator Board (OP-16EM)
12-24VDC, 0.35A @ 12V, 0.2 @ 24V
Single Door Controller (OP-2ESH-POE)
12-24VDC, 0.3A @ 24V
Openpath 4-Port Board (OP-4EX4)
12-24VDC, 0.4A @ 24V
Openpath 8-Port Board (OP-8EX8)
12-24VDC, 0.6A @ 24V
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