Opera Serene Profiling User manual

Serene Proling
Mattress User Guide
and Technical
Specications
operabeds.com | 0333 222 8584

1| Opera Beds Serene Mattress User Guide and Technical Specications | Version 3
1. Explanations of Symbols 2
2. User Instructions 3
3. Maintenance and Inspections 5
4. Safety Instructions 8
5. Technical Specications 10
6. Guarantee 12
7. Opera Warranty Terms and Conditions 12
Contents

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Caution, consult instructions for use
Warning, this symbol indicates that a hazardous situation could occur
Conformity mark in accordance with the Medical Device Directive 93/42 EEC
This product must be disposed of in a separate refuse collection in the European
Union. Do not dispose of as normal domestic waste.
Maximum patient weight.
Refer to instruction manual. This instruction manual must be read before using the
mattress.
Medical Device
Serial Number
Product Code
Date of Manufacture
Manufacturer
Consult instructions for use
1. Explanations of Symbols

3| Opera Beds Serene Mattress User Guide and Technical Specications | Version 3
The Opera Serene Proling Mattress is a medical device intended to be
used with care beds in residential homes, nursing homes and the domestic
environment as a pressure redistribution mattress. The mattress is intended
to be used by occupants* weighing up to 29st 1lb/185kg.
The mattress is designed to be used to prevent the development of pressure
ulcers in occupants in the high risk** category, but it may also be used for
lower risk categories. The mattress may also be used as a mattress to sleep,
rest on and to receive care from.
The mattress can be used in conjunction with proling care beds, including
the Opera Classic Proling Beds, the Signature Proling Beds and the Solo
Proling Bed collections. Before using the mattress with a care bed, conrm
that the mattress specications meet the requirements of the care bed.
If the mattress used does not meet the care bed requirements, entrapment
and injury may occur. The mattress may also be used with mattress underlays
and fall prevention systems, always conduct a risk assessment when using
the mattress with other products. Using the mattress with the wrong bed may
void the warranty terms and conditions.
**The mattress may be used by adults, the elderly and children, subject to a clinicians guidance. The mattress is not intended
to be used by young children or as a cot mattress.
A non-intended use is a use that deviates from the intended purpose and is
not outlined in the Instruction Manual.
Non-intended uses include, but are not limited to the following:
• Loading the mattress beyond the maximum user weight (29st 1lb/185kg).
• Using the mattress with any devices that will compromise the general
safety and performance requirements of the mattresses.
• Modifying the mattress or mattress cover.
2. User Instructions
2.2 Non Intended Uses
2 .1 Intended Uses
*Indication of use based upon interface pressure readings, this is not a prescriptive criteria. Always defer to a clinicians
judgement, and advice.

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• Using the mattress with a different mattress cover or vice versa.
• Using the mattress as an underlay or overlay.
• Using the mattress without it’s cover.
• Using the mattress when the cover or foam is compromised.
Using the mattresses for any of the above uses or a use that is not outlined in
this instruction manual will be regarded as a non-intended use, this may void
the warranty terms and conditions.
2.3 Using the mattress
The mattress arrives compact rolled, carefully remove the plastic packaging
and unroll. The mattress should be unrolled within 21 days of receipt. The
mattress can be used one hour after unrolling, however it may take longer
before the mattress is fully restored to its original shape.
Before using the mattress for the rst time, ensure upon arrival that there is no
damage to the mattress and cover, this includes cuts, tears and frayed edging.
Make sure that once unrolled that the cover seams sit correctly to the edges
of the mattress and that the three zips are fully closed.
If the mattress cover is compromised do not use it as this may result in
infection. Take the mattress out of service and inform the person responsible
for the mattress.
Always clean the mattress cover before using it for the rst time, and in
between patients. See section 3 on how to maintain and clean the mattress
and cover.
Ensure that the surface of the bed is clear from debris before placing the
mattress onto the bed mattress platform. Not checking this may result in
damaging/puncturing of the cover, allowing uid ingress to contaminate the
foam core.
After ensuring that the bed platform is clear from debris, place the mattress
onto the bed, the audit box should be at the footend of the bed.
Place a clean light cotton or linen type bed sheet over the mattress.
Do not use heavy duvets or tightly “tucked in” blankets which may force
additional pressure on the toes leading to damage on the bony prominences
2. User Instructions

5| Opera Beds Serene Mattress User Guide and Technical Specications | Version 3
of the heels. The usage of additional waterproof mattress covers, electric
blankets, or other similar items, may reduce the effectiveness of the pressure
reducing properties of the mattress. These may also lead to an additional
increase of body temperature which may result in skin maceration. Please
seek clinical advice should you wish to use any covering other than cotton or
linen bed sheets.
Regular turning is recommended for 4-way turning mattresses such as the
Opera Serene Proling Mattress, to prevent foam fatigue. Regular turning
ensures that weight is distributed evenly across both sides and ends of the
mattress, prolonging its service life.
The cover may be removed for cleaning, please see chapter 3 for further
instructions on how to clean the cover. To remove the cover unzip it and
remove from the mattress, when replacing, ensure that the outer cover is on
the outside and not the inside. Non-compliance may result in compromising
the functions of the cover, this includes the antimicrobial, water resistant, white
substrate and chlorine resistance properties. Non-compliance may result in
serious infection.
The label on this mattress has a unique serial number which should be used in
the event of a warranty claim. NEVER remove the label.
2.4 Conrm compliance
When used with a care bed, make sure that the mattress meets the
requirements of the care bed, failure to do this may result in entrapment
hazards and injury.
The side rail height from the top of the mattress in an uncompressed
condition and the top upper edge of the side rail must be a minimum of
220mm. Failure to comply may result in creating entrapment and fall hazards
which could result in serious injury.
2. User Instructions
3. Maintenance and Inspections
It is recommended that audits occur every 6 months to inspect for signs of
damage. In a community setting audits should also be conducted in between
3.1 Inspections and audits

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The Mount Vernon Test should be performed during an audit, patient change
or when there are doubts about the foam condition. The test ensures that the
foam continues to deliver support.
Follow the below steps to perform the Mount Vernon Test on the mattress
and cover:
Adjust the bed platform height so that the top of the mattress is level with the
testers hip.
Standing at the side of the bed, link both hands to form a st. Keep the elbows
straight and lean forward, push your sts into the mattress at the points in
Figure 1. If the bed base can be felt at any point, the mattress has ‘bottomed
out’, and should be withdrawn from service immediately. Failing to observe
this instruction may pose a signicant risk of pressure damage to the user.
For further information on how to inspect and audit the mattress, please refer
to the following: Mattresses: Prevention of Cross Infection MDA SN 1999 (31),
Mattress surface
Figure 1: Mount Vernon Test points
2. Maintenance and Inspections
each change of patient. Mattresses should be cleaned as and when required.
Inspect the inner and outer surfaces of the mattress covers and inspect
the zips and seams for any signs of damage. Failing to check this may
compromise the features of the mattress cover.
If the cover has been stained, soiled or compromised, the inner mattress
must be examined. The white audit substrate on the inside of the cover
helps to identify any strikethrough from heavy soiling/uids. If the cover is
compromised the mattress should be withdrawn from use immediately.
Failure to widthraw the mattress and cover fom use poses a signicant risk of
infection to the patient and any carers.
3.1.1 Mount Vernon Test

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3. Maintenance and Inspections
3.3 Storage and Care
• Store the mattress at – do not fold.
• Do not place heavy objects on the mattress surface when not in use.
• Do not allow sharp objects to penetrate the cover or damage its coating.
• Keep the mattress clean.
• Regularly inspect the interior and exterior of the mattress.
• Do not store in damp conditions.
• Store out of direct sunlight.
• Store away from sources of ignition and sources of heat, such as, radiators,
open res, heaters and electric heaters.
To aid storage and handling, store the mattress in a protective covering. When
removing packaging becareful to not damage or catch the mattress cover. .
To disinfect in situ, use a 0.1% sodium hypochloride solution (1,000 ppm
chlorine). Do not use biological or phenolic-based cleaners. Removable,
contaminated covers should be laundered at 65°C for no less than 10 minutes
or at 95°C for no less than 3 minutes.
Thoroughly rinse and dry the cover before re-use or storage. Store in a cool dry
area.
Do not mangle or iron.
Spin and tumble-dry at no more than 60°C.
Clean the mattress regularly and as and when required.
For general cleaning and supercial dirt, use a disposable wipe with a solution
of warm water with neutral detergent. Do not use abrasive or phenolic-based
cleaners.
3.2 Cleaning and Disinfection
Medical Device Alert: All types of bed mattresses MDA/2010/002 and the
BHTA guidance on the care, cleaning and inspection of healthcare mattresses
(BHTA Protect, Rinse and Dry). Always follow your local regulations and

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4. Safety Instructions
4.1 General Safety Instructions
During the brieng, specic attention must be drawn to any potential dangers
for the rst time, the instruction manual must be read conscientiously and in
detail by the user / care personnel.
Any incidents or issues must be reported to Opera at, support@operabeds.
com.
When the mattress is used with a care bed make sure that the mattress
meets the requirements of the care bed, failure to do this may result in in
causing entrapment hazards and injury.
When using the mattress with side rails, the side rail height from the top of
the mattress in an uncompressed condition and the top edge of the side rail
must be minimum of 220mm, failure to comply may result in injury caused by
entrapment or falls.
If the cover is compromised the mattress should be withdrawn from use
immediately, if the foam and cover are compromised the mattress and cover
should be withdrawn from use immediately and replaced. Failure to withdraw
the mattress and cover from use poses a signicant risk of infection to the
patient and any carers.
Do not pierce or compromise the mattress cover, this will compromise the
foam and poses a signicant risk of infection to the user and any carers.
Do not use the mattress without the mattress cover, failing to observe this
warning will compromise the infection and control properties of the mattress,
3. Maintenance and Inspections
The Opera Serene meets the requirements of BS7177:2008 for medium
hazard. The mattress meets the requirements of The Furniture & Furnishings
(Fire Safety) Regulations 1988.
Always clean the mattress before putting back into service and inspect/audit
the mattress and cover. Not observing this instruction may result in creating
hazardous situations and posing risks such as infection
3.4 Flammability

9| Opera Beds Serene Mattress User Guide and Technical Specications | Version 3
The service life of the mattress and cover is dependent upon the manner of
use. The service life may be exceeded if the product is carefully used and
maintained. It may also be signicantly reduced by incorrect and/or signicant
use. When the service life ends do not dispose as normal domestic waste,
please contact your local waste recycling facility for further guidance on safe
disposal.
To put the mattress back into service conduct an audit on the mattress and
mattress cover as advised in section 3.
3. Maintenance and Inspections
this may result in the development of infections, sores, and other alignments.
Do not store the mattress near heating devices such as electrical res,
radiators, or sources of heat, this may result in re leading to serious injury,
property damage and death.
Avoid contact with sharp objects and abrasive surfaces etc. Do not drag
mattresses, failure to observe this may result in compromising the cover and
foam mattress.
The mattress is not designed for use in a mental health facility, or by those at
risk of vandalsing the mattress, using the mattress in this environment may
result in vandalism and the creation of hazardous situations which may lead to
injury, property damage and death.
Do not smoke around or on the mattress, this is a common cause of res.
Failure to observe this warning may result in severe injury, property damage
and death.
Keep the cover away from young children when not in use, openings can result
in asphyxiation and death.
If the bed base can be felt, the mattress has ‘bottomed out’ and should be
withdrawn from use immediately. Failing to observe this warning may pose a
risk of pressure damage to the user.
When used with a proling bed, ensure that the mattress is tted into the
mattress retainers. Failure to do this may result in the mattress moving, this
may result in shear and friction to the users skin which can pose a risk of
pressure ulcer development.
4.2 Service Life and Disposal

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5. Technical Specications
Specications for the Serene Proling Mattresses
Specication 3ft 3ft 6” 4ft 4ft 6”
Maximum User
Weight
29st 1lb/185kg
Depth 150mm/6”
Length 2000mm/78.7”
Width 900mm/35.4” 1050mm/41.3” 120 0mm/47.2” 1372mm/54”
Weight of foam 8.5kg 10.5kg 12kg 13.5kg
Foam Type Castellated SB33/160 CMHR
Turn cycles 4
Warranty 1 year
Mattress Cover
Multi stretch
cover with white
substrate
Yes
Antimicrobial
cover
Yes*
*Tested in a group test against Aspergillus niger & Staphylococcus aureus
Moisture Vapour
Permeable
Yes
Cover Material PU coated polyester
Chlorine
resistance
0.1% (1000ppm)
Zips 3 Zips
Seam type Sewn
Machine
washable
<95°C
5.1 Technical data
It is advised that a cleaning and service record is kept. Always clean the
mattress in between patients and as and when required in accordance with
local guidelines and this instruction manual.

11 | Opera Beds Serene Mattress User Guide and Technical Specications | Version 3
5.2 Classication
Medical Device Class (Medical Device Directive
93/42 EEC)
Class I
CRIB rating BS7177:2008 - Crib 5 (Ignition
source 5)
Treatment/Prevention Risk Category High Risk
5.3 Storage and Transport
Storage and Transport Conditions
Store the mattress in a dry, dark, clean environment, do not store near heating
appliances such as radiators, open res or electrical res. Do not drag the
mattress when transporting.
5. Technical Specications
Water resistance Yes
Weight of cover
(Approx.)
0.96kg 1.1kg 1.23kg 1.31kg
Warranty 2 years, reducing in value by 50% per year

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6. Guarantee
As stated in the Warranty Terms and Conditions, below, Opera provides a
manufacturer’s warranty of 2 years from the date of purchase for the mattress
cover, this decreases by 50% every year. The mattress has a manufacturer’s
warranty of 1 year.
7. Opera Warranty Terms and Conditions
7.1 Warranty Terms
7.1.1 Subject to the terms and conditions set out below, Opera agrees to
repair or replace the product within the United Kingdom at its own cost,
and any Opera accessory supplied with it, purchased by you from Opera.
In circumstances where the product does not perform in accordance with
Opera’s specications during the warranty period commencing
on the date of delivery (or deemed delivery) of the product.
7.1.2 This contractual product warranty does not operate to limit rights
under the statutory warranties referred to in clause 7.3.1 below.
7.2 Warranty Conditions
7.2.1 Proof of purchase (invoice) must be provided when requesting
service under warranty.
7.2.2 Opera requires any customer requesting service under the warranty
to comply with directions from Opera staff in relation to troubleshooting any
issue and facilitating any repair or replacement under these Warranty Terms
and Conditions.
7.2.3 The customer is responsible for inspecting all goods received from
Opera upon arrival. In instances where goods have been damaged in transit,
the customer must report this to Opera within 3 working days of receipt of
the product. Failure to report physical damage on arrival within three working
days of receipt may result in denial of warranty for physical damage.

13 | Opera Beds Serene Mattress User Guide and Technical Specications | Version 3
7.2.4 Opera reserves the right to replace the product or relevant part with
the same or equivalent product or part, rather than repair it. Where a
replacement is provided, Opera will determine, in its discretion, the closest
product within the current range of products offered by Opera with which
to replace the faulty or damaged product. The replacement product may
differ with the replaced product in size and specications, at the
reasonable election of Opera. Opera may replace parts with refurbished
parts. Replacement of the product or a part under the warranty does not
extend or restart the warranty period.
7.2.5 If Opera is unable to repair or replace the product, the customer will
be provided with credit for Opera products or may be refunded the price of
the product (at Operas election). This credit or refund will be for the amount
of the purchase price of the product, excluding the associated delivery
cost.
7.2.6 In the event that a replacement, refund, or store credit is provided as
per section 7.2.5, the faulty item will become the property of Opera.
7.2.7 Opera may seek reimbursement of any costs incurred by you where
the product is found to be in good working order.
7.2.8 Opera reserves reasonable discretion to determine whether any
product is or is not performing in accordance with Opera specications,
subject to applicable law.
7. Warranty Terms and Conditions
7.3.1 Legislation may imply warranties, conditions or imposes obligations
on Opera, which cannot be excluded, restricted or modied in relation to
consumer goods.
7.3.2 To the full extent permitted by law, but subject always to clause
7.3.1, the warranty will not apply in respect of a product:
(a) If the product has not been installed, operated, maintained or used in
accordance with the Opera instructions or specications provided with the
7.3 General

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(c) To damage, malfunction or failure resulting from alterations, accident,
misuse, abuse, re, liquid spillage, mis-adjustment of customer controls,
use on an incorrect voltage, power surges and dips, thunderstorm activity,
force majeure, voltage supply problems, tampering or unauthorised repairs
by any persons, use of defective or incompatible accessories, exposure to
abnormally corrosive conditions or entry by any insect, vermin or foreign
object in the product.
(d) To damage arising during transportation, installation or while moving the
product or to any transportation costs of the product or any parts thereof
to and from the customer, unless otherwise specied in these warranty
terms and conditions;
(e) To any third-party software or hardware not contained in the product as
originally congured by Opera.
(f) To any failure, to the extent that the failure is not a failure of the product
to perform in accordance with its specications.
(g) To service of any product whilst it is outside the United Kingdom.
7.3.3 To the full extent permitted by law, but subject always to clause
7.3.1:
(a) Opera will not be liable for any loss, damage or alterations to third party
products, no matter how occurring; or for any loss or damage arising from
loss of use, loss of prots or revenue, or for any resulting indirect or
consequential loss of damage.
(b) Opera’s aggregate liability in respect of all claims under the warranty
shall not exceed the original purchase price of the product or, at Opera’s
option, the replacement of the product with a like or similar product.
(c) Opera excludes all other warranties, conditions, terms, representations
and undertakings whether express or implied.
7. Warranty Terms and Conditions
b) If the factory-applied serial number has been altered or removed from
the product;
product;

Opera Beds
Azure House, Connaught Road,
Kingswood, Hull. HU7 3AP
0333 222 8584
[e-mail]
operabeds.com
Version 3 | Published June 2021