Oppo Watch Installation guide

OPPO WATCH FAQ

1 Paring and Connection ................................................................... 15
1.1How to pair the watch with my phone?............................................. 15
1.2 What if I can’t find my watch on the list?.......................................... 15
1.3 What if it takes too long to set up my watch? ................................. 17
1.4 Which phones does OPPO Watch support? ...................................... 17
1.5 Can OPPO Watch be paired with my iPhone? .................................. 18
1.6 How to add my watch to HeyTap Health? ........................................ 18
1.7 Why does the watch prompt to download the HeyTap Health app
in the notification drawer? .............................................................................. 18
1.8 Can a smart phone be paired with multiple watches?.................. 19
1.9 How to unpair my watch？.................................................................... 19
1.10 What should I do if my watch often disconnects with my
phone? .................................................................................................................. 20
1.11 Why does my phone always pop up a quick pairing
notification?......................................................................................................... 20
1.12 Can the watch be used independently of the smart phone? ... 21
2 Basics .................................................................................................. 22
2.1 How to power on the watch?................................................................ 22
2.2 How to turn off the watch? ................................................................... 22
2.3 How to force restart? .............................................................................. 22
2.4 What can the “Home” button do？.................................................. 22
2.5 What can the “Multifunction” button do？.................................... 23

2.6 How to assign an app to the “Multifunction” button？.............. 23
3 Watch Face........................................................................................ 24
3.1 How to change the watch face？........................................................ 24
3.2 How to add a watch face to favorite?................................................ 24
3.3 How to remove a watch face from favorite?.................................... 24
3.4 How can I get more watch faces？..................................................... 24
3.5 How to set the style and widgets of a watch face? ....................... 25
3.6 Why do the balloons on the watch face turn red？........................ 25
3.7How to add/delete photos in“Photos” watch face？................... 25
3.8 How to use “Memories album” watch face？............................... 26
3.9 What is AI Outfit-matching Watch Face? How to use it? .............. 26
3.10 Some third-party watch faces do not look good on OPPO
Watch. Why? ....................................................................................................... 27
4 Interface ............................................................................................. 28
4.1 What do indicators mean? .................................................................... 28
4.2 What does each button in the control center do? .......................... 28
4.3 What do the icons in status bar mean?............................................. 29
4.4 Why does the “brightness” button disappear?............................ 29
4.5 How to rearrange apps？....................................................................... 30
4.6 How to download apps？....................................................................... 30
4.7 How to uninstall an app?....................................................................... 30
4.8 How to disable an app?.......................................................................... 30

4.9 How to display the names of the apps? ............................................ 31
4.10 I cannot find an app. Why?................................................................ 31
4.11 How to add tiles？................................................................................ 31
5 Notifications ...................................................................................... 32
5.1 Why can’t I receive notifications？...................................................... 32
5.2 Can I receive notifications when I use the watch without the
phone? .................................................................................................................. 32
5.3 How to turn off phone notifications when using the watch? ...... 33
5.4 When I dismiss a notification on my watch, will it be dismissed on
my phone? ........................................................................................................... 33
5.5 How to block some app’s notifications？........................................... 33
5.6 What’s the difference among Slient mode, Theather mode, and
Do Not Disturb?................................................................................................... 34
5.7 How to select vibration pattern of notifications?............................ 34
5.8 Does it support quick reply?.................................................................. 35
5.9 Why can’t some notifications in the notification drawer be
cleared? ................................................................................................................ 35
5.10 Why doesn’t the phone respond after clicking HeyTap Health
download notification on the watch?........................................................... 35
5.11 How to grant HeyTap Health access to the notification drawer?
35
5.12 I was notified to update the font library. Why?............................ 36

5.13 How to set the content length of notification previews？......... 36
5.14 What does the option “Override Do Not Disturb” mean？..... 37
6 Built-in Apps ...................................................................................... 38
6.1 Google Assistant ...................................................................................... 38
6.1.1
Does Google Assistant support my language？........................ 38
6.1.2
What can Google Assistant do? .................................................... 38
6.1.3
How to set up the Google Assistant to respond to voice? ..... 38
6.1.4
How can I control smart home devices using the Google
Assistant? ......................................................................................................... 39
6.2 Google Pay................................................................................................. 39
6.2.1
I don’t have Google Pay on my watch. Why? ............................ 39
6.2.2
How to add a card？......................................................................... 40
6.2.3
How to Make a payment in a store? ............................................ 40
6.2.4
How to delete a card？.................................................................... 40
6.2.5
Why is my card automatically removed? ................................... 41
6.2.6
Watch says "Can't check accounts" when I open the Google
Pay app. ............................................................................................................ 41
6.2.7
I have trouble using Google Pay on watch in stores. .............. 42
6.3 Phone .......................................................................................................... 42
6.3.1
Why is there no contact in my watch? / Why is the contact
book sync not successful?............................................................................ 42
6.3.2
How to delete call history？............................................................ 43

6.3.3
Does OPPO Watch support multi-way calling? ......................... 43
6.3.4
How to use the emergency call function? .................................. 43
6.3.5
Why is the phone call volume low / sound unclear?................ 44
6.4 Weather...................................................................................................... 44
6.4.1
The weather app cannot get my location. Why?...................... 44
6.4.2
How often will the weather data update? ................................. 45
6.4.3
Why is the weather showed in the Weather app different
from the weather showed in Google Assistant? .................................... 45
6.5 Alarm Clock................................................................................................ 45
6.5.1
How many times does the alarm clock repeat?........................ 45
6.5.2
Why is there only vibration but no ringtone after the alarm is
set? 46
6.5.3
Will the alarm ring when the watch is in Silent mode?........... 46
6.6 Timer ........................................................................................................... 46
6.6.1
Do I have to stay in the Timer app interface once it starts?.. 46
6.7 Agenda ....................................................................................................... 46
6.7.1
How to create and sync events?................................................... 46
6.7.2
Why Google Agenda does not sync？.......................................... 47
6.8 Recorder ..................................................................................................... 47
6.8.1
Why did the recording stop?.......................................................... 47
6.8.2
Do I have to stay in the Recorder app interface? ..................... 47
6.8.3
Can I export recordings? ................................................................. 47

6.8.4
How to delete recordings?.............................................................. 48
6.8.5
Does my watch support phone call recording?......................... 48
7 Media................................................................................................... 49
7.1 How to control on watch when playback starts from phone？... 49
7.2 How to listen to music on my watch without phone?.................... 49
7.3 Can I download music to offline？....................................................... 49
7.4 Can I import local media files？............................................................ 50
8 Settings............................................................................................... 51
8.1 Network and connection........................................................................ 51
8.1.1
Why can’t I connect to some certain Wi-Fi?............................... 51
8.1.2
When the watch is connected to Wi-Fi/LTE and Bluetooth at
the same time, which network will be used first by default? ............. 51
8.1.3
How to connect Bluetooth headphones? ................................... 52
8.2 Display ........................................................................................................ 52
8.2.1
Why is there an orange bar on the right side of the screen? 52
8.2.2
How can I set the watch to auto adjust brightness？............. 52
8.2.3
How to turn off the screen？.......................................................... 53
8.2.4
What should I do if the screen lights up at night and
interrupts my sleep? ...................................................................................... 53
8.2.5
What if the font size is too small？............................................... 53
8.3 Touch and gesture................................................................................... 54
8.3.1
What is wrist gesture?..................................................................... 54

8.3.2
The screen does not light up when I tap it. Why? .................... 54
8.3.3
The screen does not light up when I raise my wrist. Why?.... 54
8.3.4
How to enter/exit Touch lock mode？.......................................... 55
8.3.5
What if my screen isn't responding to touch?........................... 55
8.4 Date & time................................................................................................ 55
8.4.1
How does my watch automatically set date and time? ......... 55
8.4.2
How to manually set date & time？.............................................. 55
8.4.3
How can I change the clock format? ........................................... 56
8.5 System update and reset ...................................................................... 56
8.5.1
How to update the system？.......................................................... 56
8.5.2
How to reset my watch to factory settings？............................ 56
8.5.3
What happens when you reset to factory settings？.............. 57
8.6 Power Saver .............................................................................................. 57
8.6.1
How to turn on Power Saver? ........................................................ 57
8.6.2
How to turn off Power Saver？...................................................... 57
8.6.3
Which features can be used in Power Saver mode? ............... 58
8.6.4
How long can I use the watch in Power Saver mode? ............ 58
8.6.5
Why can’t I receive notifications in Power Saver mode?........ 58
8.6.6
How to dismiss a notification in Power Saver mode？............ 59
8.7 Miscellaneous ........................................................................................... 59
8.7.1
What is TalkBack?............................................................................. 59
8.7.2
What can NFC do? ............................................................................ 59

8.7.3
Are there other keyboards?............................................................ 59
8.7.4
How can I take screenshots of my watch?................................. 60
8.7.5
What should I do if the storage is almost full?.......................... 60
8.7.6
What should I do if I forget my screen lock?.............................. 60
8.7.7
Why can't the screen be locked after setting a password? .. 61
8.7.8
How to control app permissions? ................................................. 61
8.7.9
How can I make sure that I can find my watch in case I lose
it? 61
8.7.10
What should I do if I lost my watch?......................................... 62
9 eSIM ..................................................................................................... 64
9.1 What is eSIM? ........................................................................................... 64
9.2 Does OPPO Watch support independent phone calls with eSIM?
64
9.3 What should I know before activating an eSIM service? .............. 64
9.4 How to activate eSIM?............................................................................ 65
9.5 What if I selected a wrong eSIM service type? ................................ 66
9.6 How much does eSIM cost？................................................................. 66
9.7 Which country / carrier supports eSIM?............................................. 66
9.8 How can I control data usage? ............................................................ 66
9.9 Where can I find my PIN？..................................................................... 67
9.10 How to change or cancel my eSIM plan？..................................... 67
9.11 OPPO Watch 46mm (LTE) has SMS app, why doesn’t it support

eSIM independent SMS? .................................................................................. 67
10 Health and Workouts................................................................... 68
10.1 Why are there two sets of health and workouts apps? What's
the difference?.................................................................................................... 68
10.2 Sleep ........................................................................................................ 68
10.2.1
How is sleep measured? Do I need to turn it on manually?68
10.2.2
Why didn't my watch record my sleep data during the
daytime? ........................................................................................................... 68
10.2.3
Why didn't I receive a sleep report when I got up at 6am? 69
10.2.4
Where can I view my sleep records? ........................................ 69
10.2.5
Can my watch track my REM (rapid eye movement)?......... 69
10.2.6
I woke up in the middle of the night and stayed awake for
two and a half hours. Why wasn't my awake time recorded?........... 69
10.2.7
How can I use my device to sleep better?............................... 70
10.2.8
Can I track variations in my blood oxygen saturation levels?
70
10.2.9
Can I send sleep data to other apps?....................................... 70
10.3 Heart rate ............................................................................................... 71
10.3.1
Why did I receive a prompt during measurement that said
my heart rate failed to be measured? ...................................................... 71
10.3.2
How do I start and end the measurement after I open the
Heart Rate app? .............................................................................................. 71