OptConnect COMPLETE Assembly instructions

COMPLETE
CONNECT GUIDE
MANAGED WIRELESS SOLUTIONS

1.
Thank you for choosing OptConnect for your wireless
communication needs.
Should you need help installing your new OptConnect Wireless
modem, we oer free technical support 24 hours a day, 7 days
a week, 365 days a year.
To talk to one of our connectivity experts, call the Customer
Care Center at 877-678-3343 ext. 3.
OPTCONNECT’S ONLINE
CUSTOMER PORTAL
SUMMIT PROVIDES:
Summit enables you to access your
wireless portfolio everywhere you go
and is accessible on phones, tablets,
and computers.
To access Summit for the rst time,
contact your sales representative.
Cellular Connectivity Failure
Notications
Connectivity Conrmations
Signal Strength Statuses
Reset Wireless Options
Description Fields for
Device Tracking
TABLE OF CONTENTS
https://summit.optconnect.com/login
TABLE OF CONTENTS
Package Contents / Device Details 2
4
7
15
10
18
12
21
6
26
28
29
25
25
Troubleshooting
Warranty Information
Customer Care
Set up Instructions
ATM Programming
Processor Phone #’s
Comm ID #’s
Simple Router
Payment Gateway
Nautilus Hyosung ATMs
Nautilus Hyosung ATMs
Hantle / Genmega ATMs
Hantle / Genmega ATMs
Triton ATMs
Triton ATMs
Payment Gateway Programming is only recommended for use with ATMs that are not
upgraded or capable of using TLS 1.2 security.
If your ATM is TLS 1.2 complaint, you should use ROUTER Programming, as the ROUTER
programming will provide a higher level of security for your ATM.

2. 3.
CAT5 Ethernet Cable Power Supply
* Only use the 5v power supply that
was shipped with your device.
Damage resulting from use with any
other power supply voids warranty
Antenna(s)
An OptConnect Wireless modem
Modem may be a dierent model than shown.
Power
Reset
Ethernet Port 1
Ethernet Port 2
Auxiliary/
Diversity Antenna
Connection
Main Antenna
Connection
Status Light
Ethernet 1
Ethernet 2
Cell Mode
Signal Strength
If any of these items are missing or damaged, please contact the
OptConnect Customer Care Center at 877-678-3343 ext. 3.
Please verify your package contents.
DEVICE DETAILSPACKAGE CONTENTS
Status
Ethernet 1
Etherent 2
PowerR eset Ethernet 1 Ethernet 2
Cell Strength
Main
Aux
LTE
Cell Mode
PACKAGE CONTENTS DEVICE DETAILS
Power: If connections are all secure, the unit will power up with an orange
status light that will soon change to green. The unit is getting proper power once
the status light turns to green and starts to blink.
Reset: Resetting a unit should only be performed when instructed by an
OptConnect Customer Care Associate. Resetting the device will remove necessary
routing tables, rendering the device inoperable if done without a Customer Care
Associate on the phone.
Antenna Connections: Proper installation of your OptConnect unit
requires that both antenna(s) be used (if 2 are provided). Antenna(s) should be
placed outside of any metal enclosures, 6-8” apart, and standing vertically, while
magnetically connected to a metal base when possible.
Cell Mode: The unit has lights indicating the cellular connection mode.
Those lights are labeled as A, B, and C. Each light represents the type of cellular
connection network. Light A represents 4G connectivity. Light B represents 3G
connectivity, and Light C represents 1X connectivity. The illuminated Cell Mode
light(s) indicate the unit is connected to the lights corresponding network.
Cell On: The cell on light is located next to the signal strength in place of the cell
mode lights. The cell on light will be solid or blinking once the unit is connected
to a cellular network. If this light does not illuminate, please contact OptConnect
Customer Care at 877-678-3343 ext. 3.

4. 5.
SET UP INSTRUCTIONS
1.
3.
2.
Once the Cell Mode and Signal Strength
lights are solid, your OptConnect unit is
ready to be used.
The Cell Mode and Signal Strength lights
will ash during use or while data is
being transmitted through the unit. If
lights are not ashing while in use or
are not green, please see the reference
chart below to understand what the
lights are indicating.
*Initial connections with the cellular network may take up to 5 minutes.
4.
SET UP INSTRUCTIONSSET UP INSTRUCTIONS
TWIST AND LOCK POWER SUPPLY INTO PLACE,
SECURELY ATTACH ANTENNAS
VERIFY STATUS LIGHTS
INSERT PHONE LINE/ETHERNET CABLE
USING YOUR DEVICE IN NON-ATM ENVIRONMENT
(Kiosk, Digital Sign, etc. | For ATMs turn the page)
Upon proper installation, the OptConnect unit is designed to
provide a network connection, automatically allowing attached
hardware (such as a Kiosk, Smart-Safe, Digital Sign, etc.) to
communicate through the internet connection provided by the
OptConnect unit. If specic routing rules are required, please call
the OptConnect Customer Care Center at 877-678-3343 ext. 3.
Green Flashing
Orange Flashing
Orange Constant
Red Constant
Green Constant
Slow Green Flashing
Fast Green Flashing
Status is good. Ready for transactions.
Processing boot-up sequence.
Call the OptConnect Customer Care Center.
Conrm power cord is locked into place.
Call the OptConnect Customer Care Center.
Status is good. Ready for transactions.
Connecting with carrier or transmitting data.
Call the OptConnect Customer Care Center.
*STATUS LIGHTS
CELL MODE AND SIGNAL STRENGTH LIGHTS
Red Constant Call the OptConnect Customer Care Center.
* Always connect both antenna leads
or dual 4G antennas.
* CAT 5e or higher Patch Cable can
be up to 300’ from your device.

6. 7.ATM PROGRAMMING
ATM PROGRAMMING
Using your device in an ATM: An OptConnect unit accepts and routes
data by using 2 dierent methods which are outlined below. To maintain the
highest security standards, OptConnect highly recommends that the ATM be
programmed to use the wireless device as a ROUTER, allowing the ATM to house
and perform the security encryption of the ATM transaction. This programming
guide is merely informational, providing the terminal settings required for either
communication method. Each method of use has its benets and its potential
limitations. As an Operator of hardware that facilitates nancial transactions, you
should consider the benets and limitations of both routing options, as well as
their place in your business model.
OptConnect as a Router: This is OptConnect’s preferred and
recommended programming method and is the most secure way of routing
trac. In Router mode, the OptConnect unit simply directs trac from attached
equipment to a remote host. The attached equipment is programmed with the
required routing settings, performs the SSL/TLS encryption and decryption,
and passes transactional data through the cellular network provided by the
OptConnect unit to the remote host. In router mode, the OptConnect unit does
not participate in the interception, routing, or the encryption of data required
for SSL/TLS, and merely acts as a method by which the attached equipment
can connect to a wireless network. It is important to note that while using the
OptConnect as a router, the equipment software application must remain
up-to-date (according to industry standards) in order to facilitate the SSL/TLS
encryption.
Benets to using the OptConnect as a Router include:
• Data is not passed to the device unencrypted.
• Tighter security during transmission of data between attached equipment
and the OptConnect unit.
OptConnect as a Payment Gateway: This method of use allows the
device to participate in the interception, routing, and security encryption of data
provided by the attached equipment (ATM, Kiosk, POS, etc.). The OptConnect
receives unencrypted data from the attached equipment, determines remote
host protocols and routing rules, establishes an SSL/TLS session, encrypts and
decrypts data, converts data to original protocols, and returns the data to the
attached equipment.
Benets of using the OptConnect as a Payment Gateway include:
• SSL/TLS encryption facilitated by the OptConnect unit
• SSL/TLS encryption is remotely managed and updated as needed by
OptConnect (as per industry requirements)
• Higher level troubleshooting and fault triaging with OptConnect Customer
Care. An OptConnect Customer Care Associate has visible access to
encrypted data routing to the remote host(s) and can nd faults in routing
rules or terminal communication settings easily and quickly. Many customers
have learned to depend on our ability to quickly and eectively triage cellular
and/or terminal programming faults.
***ATM IS PERFORMING SSL/TLS ENCRYPTION***
NAUTILUS HYOSUNG ATMS
ROUTER
NAUTILUS HYOSUNG ATMS
Customer Setup >
Select Processor >
Communication >
Select TCP/IP
-1(X) Cancel to Return-
TCP/IP Type:
SSL: Enable
Version: TLS 1.2
SSL CERT: Disable*
-2(x) Cancel to Return-
Customer Setup >
*Standard 3 Options >
Status Monitoring: Enable
Comm Header: Enable
Comm ID: Refer to Page 25
CRC: Disabled
-2(X) Cancel to Return-
Cardtronics
Columbus Data
Data Stream (ASAI)
DNA (Money Tree)
EFX
Elan/Genpass
1st ISO / First Data / Core Data
ITS Systems Integrators Co Inc
Metavante / PAI / FIS
NRT/TNS
Planet Payment
Switch Commerce
Worldpay / RBS Lynk
Visa Framed
Standard
Visa Framed
Standard
Visa Framed
Visa Framed
Standard
Standard
Standard
Visa Framed
Standard
Visa Framed
Standard
PROCESSOR TCP/IP TYPE
*Please verify with processor if set up
on STD1 or STD3
*If your processor has issued, and
you have loaded a specic terminal
certicate on the ATM, then this
option should be ENABLED

8. 9.
NAUTILUS HYOSUNG ATMS
ROUTER
System Setup >
Terminal IP >
DHCP: Disabled*
IP Address: 192.168.1.91
Subnet Mask: 255.255.255.0
Gateway: 192.168.1.90
DNS: 8.8.8.8 or 8.8.4.4
-2(X) Cancel to Return-
Host Setup >
Host Address >
Address 1&2:
NAUTILUS HYOSUNG ATMS
NAUTILUS HYOSUNG ATMS
ROUTER
ITS Systems Integrators Co Inc
Metavante / PAI / FIS
NRT/TNS
Planet Payment
Switch Commerce
Worldpay / RBS Lynk
*777
443
8007
5306
1440
6661
NAUTILUS HYOSUNG ATMS
You are now ready to initialize your ATM. Once booted, perform a
balance inquiry. If this transaction fails, verify your programming
as outlined in the previous steps. If programming is correct,
please call the OptConnect Customer Care Center at 877-678-
3343 ext. 3 for assistance.
Cardtronics
Columbus Data
Data Stream (ASAI)
DNA (Money Tree)
EFX
Elan/Genpass
1st ISO / First Data / Core Data
5550
6965
30000
8002
9057 or 9056
5166
8440
PROCESSOR PORT
Host Port 1&2:
*Host Setup >
Routing ID: Refer to page 25
*STD1 only
-1(x) Cancel to Return-
Unless otherwise specied by your processor, all URLs should be entered in lower case
Cardtronics
Columbus Data
Data Stream (ASAI)
DNA (Money Tree)
EFX
Elan/Genpass
1st ISO / First Data / Core Data
ITS Systems Integrators Co Inc
Metavante / PAI / FIS
NRT/TNS
Planet Payment
Switch Commerce
Worldpay / RBS Lynk
pos.tnsi.com
atm.columbusdata.net
asaiatmssl.asaiatm.com
atmssl.dnsatm.com
emv.sibisystems.com
pos.tnsi.com
sslgb.1stiso.com
*tls1.itssystems.com or tls2.itsystems.com
eftdebitatm.fns.com
tls1.nrttech.com
atm.planetpayment.net
atm1.switchcommerce.net
tptrans.lynksystems.com
PROCESSOR URL
*Verify with
the processor,
which URL
AND PORT
is to be used
with the ATM.
*If your ATM will not be setup for
RMS RECEIVE, you can use DHCP
ENABLED
*Verify with
the processor,
which URL
AND PORT
is to be used
with the ATM.
* For FirstISO
= SSL Length
without
( W / O ) E T X
with Routing
ID: FSTISO
in the Host
Setting

10. 11.
HANTLE/GENMEGA ATMS
ROUTER
ITS Systems Integrators Co Inc
Metavante / PAI / FIS
NRT/TNS
Planet Payment
Switch Commerce
Worldpay / RBS Lynk
eftdebitatm.fns.com
tls1.nrttech.com
atm.planetpayment.net
atm1.switchcommerce.net
tptrans.lynksystems.com
-1(x) Cancel to Return-
Host Setup >
Routing ID: Refer to Page 25
Check F7 - MAC Verication and make sure this is Disabled
-2(x) Cancel to Return-
You are now ready to initialize your ATM. Once booted, perform a balance inquiry.
If this transaction fails, verify your programming as outlined in the previous steps.
If programming is correct, please call the OptConnect Customer Care Center at
877-678-3343 ext. 3 for assistance.
Change Host Port 1&2:
PROCESSOR URL
HANTLE/GENMEGA ATMS
Cardtronics
Columbus Data
Data Stream (ASAI)
DNA (Money Tree)
EFX
Elan/Genpass
1st ISO / First Data / Core Data
ITS Systems Integrators Co Inc
Metavante / PAI / FIS
NRT/TNS
Planet Payment
Switch Commerce
Worldpay / RBS Lynk
PROCESSOR HOST PORT
5550
6965
30000
8002
9057 or 9056
5166
8440
*777
443
8007
5306
1440
6661
1st ISO / First Data / Core Data sslgb.1stiso.com
Elan/Genpass pos.tnsi.com
***ATM IS FACILITATING SSL/TLS ENCRYPTION***
HANTLE/GENMEGA ATMS
ROUTER
HANTLE/GENMEGA ATMS
Customer Setup >
Change Processor >
Communication Type: SSL Pass Through
SSL >
Version: TLS 1.2
Certication: Disabled
-1(x) Cancel to Return-
**Standard 3 Option >
Comm Header: Enable
Status Monitoring: Enable
Use 12 Sequence Number: Disabled
Use TCP/IP CRC: Disabled
-3(x) Cancel to Return-
System Setup>
Device Setup >
ATM TCPIP Setup >
Set TC/IP Mode: Static
IP Address: 192.168.1.91
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.90
Change DNS Server>
Change DNS Server #1: 8.8.8.8
Change DNS Server #2: 8.8.4.4
-3(x) Cancel to Return-
Host Setup>
Host IP Address >
Change Host IP 1&2: enter Host URL
Cardtronics
Columbus Data
Data Stream (ASAI)
DNA (Money Tree)
EFX
pos.tnsi.com
atm.columbusdata.net
asaiatmssl.asaiatm.com
atmssl.dnsatm.com
emv.sibisystems.com
PROCESSOR URL
**Please verify with processor if
set up on STD1 or STD3
* For PAI = SSL Length with ETX
Unless otherwise specied by your processor, all URLs should be entered in lower case
*tls1.itssystems.com or tls2.itsystems.com *Verify with
the processor,
which URL
AND PORT
is to be used
with the ATM.
*Verify with
the processor,
which URL
AND PORT
is to be used
with the ATM.

12. 13.
***ATM IS FACILITATING SSL/TLS ENCRYPTION***
TRITON ATMS
ROUTER
TRITON ATMS
6. Congure Terminal >
6. Communication >
8. Communication Protocol: TCPIP
-Select Enter to save changes-
6. Congure Terminal >
6. Communication >
9. Communication Message Format
-Select Enter to save changes-
6. Congure Terminal >
6. Communication >
3. Permanent TCP/IP Connection: Uncheck
4. Comm Header: Enable
5. Routing / Comm ID: (see page 25)
-Select Enter to save changes-
Cardtronics
Columbus Data
Data Stream (ASAI)
DNA (Money Tree)
EFX
Elan/Genpass
1st ISO / First Data / Core Data
ITS Systems Integrators Co Inc
Metavante / PAI / FIS
NRT/TNS
Planet Payment
Switch Commerce
Worldpay / RBS Lynk
PROCESSOR MESSAGE FORMAT
TDL
TDL TCP/IP NO CRC
TDL TCP/IP NO CRC
TDL TCP/IP NO CRC
TDL
TDL
TDL TCP/IP NO CRC
TDL TCP/IP NO CRC
TDL
TDL
TDL
TDL
TDL TCP/IP NO CRC
TRITON ATMS
ROUTER
6. Congure Terminal >
6. Communication >
F4. SSL Enable: Check**
** Check tsocketx.ocx version. Must be TLS 1.2 Compliant
8. Terminal Status
> 4 Conguration Summary
tsocketx.ocx le must be 3.x.x.2 or higher
Lower version requires ATM software update
-Select Enter to save changes-
6. Congure Terminal >
6. Communication >
1. Host IP Address:
-Select Enter to save changes-
6. Congure Terminal >
6. Communication
2. Host IP Port: enter HOST PORT 1 & 2
TRITON ATMS
Cardtronics
Columbus Data
Data Stream (ASAI)
DNA (Money Tree)
EFX
Elan/Genpass
1st ISO / First Data / Core Data
ITS Systems Integrators Co Inc
Metavante / PAI / FIS
NRT/TNS
Planet Payment
Switch Commerce
Worldpay / RBS Lynk
pos.tnsi.com
atm.columbusdata.net
asaiatmssl.asaiatm.com
atmssl.dnsatm.com
emv.sibisystems.com
pos.tnsi.com
sslgb.1stiso.com
*tls1.itssystems.com or tls2.itsystems.com
eftdebitatm.fns.com
tls1.nrttech.com
atm.planetpayment.net
atm1.switchcommerce.net
tptrans.lynksystems.com
PROCESSOR URL
Unless otherwise specied by your processor, all URLs should be entered in lower case
*Verify with
the processor,
which URL
AND PORT
is to be used
with the ATM.
Important: SSL must be
checked before entering
the host URL Name.

14. 15.
Customer Setup >
Select Processor >
Communication>
*See Pg. 25 for the correct Telephone Numbers. Only Use the telephone numbers printed in this
guide with an Optconnect Router.
Select TCP/IP
- 1(X) Cancel to Return-
Select TCP/IP Type:
NAUTILUS HYOSUNG ATMS
PAYMENT GATEWAY
SET ATM COMMUNICATION TYPE: TCP/IP
Cardtronics
Columbus Data
Data Stream (ASAI)
DNA (Money Tree)
EFX
Elan/Genpass
1st ISO / First Data / Core Data
ITS Systems Integrators Co Inc
Visa Framed
Standard
Visa Framed
Standard
Visa Framed
Visa Framed
Standard
Standard
TCP/IP TYPE
NAUTILUS HYOSUNG ATMS
Once the physical installation is complete, the “Status” light is
ashing green, and the “Cell Mode” and Signal Strength lights are
solid green, enter the ATMs Operator menu using your master
password.
If your ATM menus appear dierently than described in this
guide, please call the OptConnect Customer Care Center at 877-
678-3343 ext. 3.
* Payment Gateway cannot be used with Optconnect mylo, neo, neo2 or solo routers
Nautilus Hyosung ATMs capable of TCP/IP communication
include: 1500SE,1800CE/SE, 2700CE/T, 5000CE, MM5300CE/XP,
MM5100T, HALO, HALO II, 4000W, FORCE
NRT/TNS
Planet Payment
Switch Commerce
Worldpay / RBS Lynk
Visa Framed
Standard (SSL Enabled)
Visa Framed
Standard
Metavante / PAI / FIS Standard
TRITON ATMS
ROUTER
-Select Enter to save changes -
2. Diagnostics >
7. Modem/Ethernet >
6. Congure Ethernet Settings:
5. System Parameters >
5. Restart the Terminal >
Press “Enter” to restart
You are now ready to initialize your ATM. Once booted, perform a
balance inquiry. If this transaction fails, verify your programming
as outlined in the previous steps. If programming is correct,
please call the OptConnect Customer Care Center at 877-678-
3343 ext. 3 for assistance.
Cardtronics
Columbus Data
Data Stream (ASAI)
DNA (Money Tree)
EFX
Elan/Genpass
1st ISO / First Data / Core Data
ITS Systems Integrators Co Inc
Metavante / PAI / FIS
NRT/TNS
Planet Payment
Switch Commerce
Worldpay / RBS Lynk
5550
6965
30000
8002
9057 or 9056
5167
8440
*777
443
8007
5306
1440
6661
PROCESSOR PORT
6. Enable DHCP
1. IP Address
2. Subnet Mask
3. Default Gateway
4. Primary DNS
Uncheck
192.168.1.91
255.255.255.0
192.168.1.90
8.8.8.8
CONFIGURE ETHERNET SETTINGS
TRITON ATMS
*Verify with
the processor,
which URL
AND PORT
is to be used
with the ATM.

16. 17.
You are now ready to initialize your ATM. Once in service,
perform a balance inquiry. If this transaction fails, verify your
setup in the previous steps. If you are still unable to perform a
successful balance inquiry, call the OptConnect Customer Care
Center at 877-678-3343 ext. 3 for assistance.
Host Setup >
Host Address >
URL En/Disable: Disable
Host Address 1 & 2 :
192.168.1.90
Host Port: 1&2:
*Host Setup >
Routing ID: Refer to page 25
DEFINE TCP/IP PARAMETERS FOR HOST PROCESSOR
Cardtronics
Columbus Data
Data Stream (ASAI)
DNA (Money Tree)
EFX
Elan/Genpass
1st ISO / First Data / Core Data
ITS Systems Integrators Co Inc
Metavante / PAI / FIS
NRT/TNS
Planet Payment
Switch Commerce
Worldpay / RBS Lynk
7004 7004
7006 7006
451 451
561 561
446 446
5166 5166 or 5167
8440 8440
888 888
450 450
7008 7008
5306 5306
7003 7003
6661 6661
PROCESSOR HOST PORT 1 HOST PORT 2
NAUTILUS HYOSUNG ATMS
NAUTILUS HYOSUNG ATMS
PAYMENT GATEWAY
*STD1 only
NAUTILUS HYOSUNG ATMS
SSL: Disabled
-2(x) Cancel to Return-
Customer Setup>
*Standard 3 Options >
Status Monitoring: Enable
Comm Header: Enable
Comm ID: (refer to page 25)
CRC EN/Disable: Disable
-2(x) Cancel to Return-
Wireless TCP/IP communication requires dening two dierent
sets of parameters. Communication between the ATM and the
Wireless modem is regulated by the parameters dened in System
Setup. Communication between the wireless modem and the Host
Processor is regulated by parameters dened in Host Setup.
NAUTILUS HYOSUNG ATMS
PAYMENT GATEWAY
DHCP
IP Address
Subnet Mask
Default Gateway
DNS
Disable
192.168.1.91
255.255.255.0
192.168.1.90
8.8.8.8 or 8.8.4.4
TERMINAL IP
System Setup >
Terminal IP:
-2(X) Cancel to Return-
DEFINE TCP/IP PARAMETERS FOR ATM
*Please verify with processor
if set up on STD1 or STD3
-1(x) Cancel to Return-

18. 19.
HANTLE/GENMEGA ATMS
*Standard 3 Option >
Comm Header: Enable
Status Monitoring: Enable
Use 12 Sequence Number: Disabled
Use TCP/IP CRC: Disabled
-3(x) Cancel to Return-
System Setup >
Device Setup >
ATM TCP/IP Setup:
Host Setup >
Host IP Address >
Change Host IP Address 1 & 2:
192.168.1.90
***SELECT APPLY***
-3(x) Cancel to Return-
HANTLE/GENMEGA ATMS
PAYMENT GATEWAY
SET ATM COMMUNICATION TYPE: TCP/IP (cont.)
DEFINE TCP/IP PARAMETERS FOR ATM
DEFINE TCP/IP PARAMETERS FOR HOST PROCESSOR
TCP/IP Mode
IP Address
Subnet Mask
Default Gateway
Static IP
192.168.1.91
255.255.255.0
192.168.1.90
ATM TCP/IP SETUP
*Please verify with processor
if set up on STD1 or STD3
Customer Setup >
Change Processor >
Communication Options:
SET ATM COMMUNICATION TYPE: TCP/IP
Cardtronics
Columbus Data
Data Stream (ASAI)
DNA (Money Tree)
EFX
Elan/Genpass
1st ISO / First Data / Core Data
ITS Systems Integrators Co Inc
Metavante / PAI / FIS
NRT/TNS
Planet Payment
Switch Commerce
Worldpay / RBS Lynk
Visa Framed
Standard
Visa Framed
Standard
Visa Framed
Visa Framed
Standard
Standard
Standard
Visa Framed
Standard (SSL Enabled)
Visa Framed
Standard
TCP/IP TYPE
Once the physical installation is complete,
the “Status” light is ashing green, and
the “Cell Mode” and Signal Strength lights
are solid green, enter the ATM’s Operator
Menu using your master password.
If your ATM menus appear dierently
than described in this guide please call the
OptConnect Customer Care Center at 877-
678-3343 ext. 3 for further assistance.
Hantle/Genmega ATMs capable of TCP/IP communication include:
1700W, C4000, 4000T, X4000, G1900, G2500, GT3000, ONYX,
ONYX-W, GT5000, C6000
THEN PRESS ENTER
HANTLE/GENMEGA ATMS
PAYMENT GATEWAY
HANTLE/GENMEGA ATMS

20. 21.
6. Terminal Conguration >
6. Communication >
8. Communication Protocol:
TRITON ATMS
PAYMENT GATEWAY
SET ATM COMMUNICATION TYPE: TCP/IP
Cardtronics
Columbus Data
Data Stream (ASAI)
DNA (Money Tree)
EFX
Elan/Genpass
1st ISO / First Data / Core Data
ITS Systems Integrators Co Inc
Metavante / PAI / FIS
NRT/TNS
Planet Payment
Switch Commerce
Worldpay / RBS Lynk
TCP/IP
TCP/IP
TCP/IP
TCP/IP
TCP/IP
TCP/IP
TCP/IP
TCP/IP
TCP/IP
TCP/IP
TCP/IP No CRC
TCP/IP
TCP/IP
TCP/IP TYPE
Once the physical installation is complete, the “Status” light is
ashing green, and the “Cell Mode” and Signal Strength lights are
solid green, enter the ATM’s Operator Menu using your master
password.
If your ATM menus appear dierently than described in this
guide please call the OptConnect Customer Care Center at 877-
678-3343 ext. 3 for further assistance.
Triton ATMs Capable of TCP/IP communication include:
Traverse, RL1600, RL2000, RL5000, RT2000, FT5000, ARGO
TRITON ATMS
HANTLE/GENMEGA ATMS
Change Host Port 1&2:
Conguration: Scheduled
-1(x) Cancel to Return-
Host Setup >
Routing ID (see page 25)
HANTLE/GENMEGA ATMS
PAYMENT GATEWAY
DEFINE TCP/IP PARAMETERS FOR HOST PROCESSOR
Cardtronics
Columbus Data
Data Stream (ASAI)
DNA (Money Tree)
EFX
Elan/Genpass
1st ISO / First Data / Core Data
ITS Systems Integrators Co Inc
Metavante / PAI / FIS
NRT/TNS
Planet Payment
Switch Commerce
Worldpay / RBS Lynk
PROCESSOR HOST PORT
7004
7006
451
561
446
*5166
8440
888
450
7008
5306
7003
6661
You are now ready to initialize your ATM. Once in service,
perform a balance inquiry. If this transaction fails, verify your
setup in the previous steps. If you are unable to perform a
successful balance inquiry, call the OptConnect Customer Care
Center at 877-678-3343 ext. 3 for assistance.
*Try port
5167 or
contact
processor if
5166 fails.

22. 23.TRITON ATMS
6. Congure Terminal >
6.Communication >
2. Host IP Port:
-2(x) Enter to Return to Main Menu-
6. Congure Terminal >
6.Communication >
1. Host IP Address:
192.168.1.90
TRITON ATMS
PAYMENT GATEWAY
SET ATM COMMUNICATION TYPE: TCP/IP (cont.)
Cardtronics
Columbus Data
Data Stream (ASAI)
DNA (Money Tree)
EFX
Elan/Genpass
1st ISO / First Data / Core Data
ITS Systems Integrators Co Inc
Metavante / PAI / FIS
NRT/TNS
Planet Payment
Switch Commerce
Worldpay / RBS Lynk
PROCESSOR HOST PORT
7004
7006
451
561
446
5167
8440
888
450
7008
5306
7003
6661
6. Congure Terminal >
6.Communication >
9. Communication Message Format
6. Congure Terminal >
6.Communication >
3. Permanent TCP/IP Connection: UNCHECK
4. Comm Header Enable
5. Routing / Comm ID (see page 25)
6. Congure Terminal >
6.Communication >
F4. SSL Enable: UNCHECK
TRITON ATMS
PAYMENT GATEWAY
SET ATM COMMUNICATION TYPE: TCP/IP (cont.)
Cardtronics
Columbus Data
Data Stream (ASAI)
DNA (Money Tree)
EFX
Elan/Genpass
1st ISO / First Data / Core Data
ITS Systems Integrators Co Inc
Metavante / PAI / FIS
NRT/TNS
Switch Commerce
Worldpay / RBS Lynk
TDL
TDL TCP/IP No CRC
TDL TCP/IP No CRC
TDL TCP/IP No CRC
TDL
TDL
TDL TCP/IP No CRC
TDL TCP/IP No CRC
TDL
TDL
TDL
TDL TCP/IP No CRC
TCP/IP TYPE
TRITON ATMS

24. 25.PROCESSOR PHONE NUMBERS & ROUTING COMM IDS
PROCESSOR PHONE NUMBERS
ROUTING & COMMUNICATION IDs
For ATMs Using Dialup Connection Only
OptConnect’s standard conguration supports Dial-up
communication to the following processors:
Cardtronics
Cardtronics
1st ISO
DNS (MoneyTree)
DNS (MoneyTree)
EFX
EFX
Elan/Genpass
Elan
1st ISO / First Data / Core Data
ITS Systems Integrators Co Inc.
Metavante
Planet Payment
Metavante
NRT/TNS
Switch Commerce
Switch Commerce
Worldpay / RBS Lynk
Worldpay
Columbus Data
Columbus Data
Data Stream/ASAI
Data Stream/ASAI
1-866-403-6745
1-800-816-5409
1-866-649-6124
1-800-472-6210
1-877-999-1309
1-888-764-6464
1-866-956-5788
1-877-824-0930
1-855-572-1978
SC101
1-800-827-5965
Numerical part of TID
1-800-886-1798
CTSTRA
N/A
N/A
N/A
N/A
N/A
N/A
N/A
1-877-543-5921
CDHY
1-866-403-6747
CDEPOT
1-800-816-5410
XXTRX
1-866-649-6126
588497
1-800-472-6210
000000
1-800-530-784
A01105
1-888-764-5858
000000
1-800-883-7723
000000
1-877-824-0927
1-855-572-1979
123SC101
1-800-486-5965
LNKATM
1-888-923-3608
CTSTRI
1-877-543-5922
CDSAA0
PROCESSOR
PROCESSOR
PRIMARY
STD. 1
SECONDARY
STD.3
If you require any conguration or routing changes, please contact
the OptConnect Customer Care at 877-678-3343 ext. 3 for assistance.
TRITON ATMS
2. Diagnostics >
7. Modem / Ethernet >
6. Congure Ethernet Settings:
5. System Parameters >
5. Restart the Terminal > Enter
TRITON ATMS
PAYMENT GATEWAY
DEFINE TCP/IP PARAMETERS FOR ATM
6. Enable DHCP
1. IP Address
2. Subnet Mask
3. Default Gateway
Uncheck
192.168.1.91
255.255.255.0
192.168.1.90
CONFIGURE ETHERNET SETTINGS
-4(x) Enter to Return to Main Menu-
Once in service, perform a balance inquiry. If this transaction
fails, verify your setup in the previous steps. If you are unable to
perform a successful balance inquiry, call OptConnect Customer
Care at 877-678-3343 ext. 3 for assistance.

26. 27.
COMMON ATM ERRORS
from the wireless modem, wait 15 seconds, then reconnect
power. Allow at least 5 minutes for the wireless modem to reboot.
If the Signal Strength lights do not stop ashing after 10 minutes,
please call the OptConnect Customer Care Team at 877.678.3343
ext. 3 for further assistance.
3. Some sources of cellular interference can include: cooler or
refrigeration units, heating units, microwave ovens, neon signs,
uorescent lights, industrial equipment, high-powered sound
equipment, nearby fuse panels, and in some cases power lines
running behind a wall. This is a list of some possible cellular
interference sources and is in no way all inclusive. Distancing the
wireless modem from one of these sources of interference may
be needed to stabilize the cellular connection.
Below is a list of the most common ATM error codes associated
with communication between the ATM and its Host Processor.
These errors are most often the result of incorrect programming
at the ATM. After verifying the ATM programming and clearing
any errors, if you are still experiencing problems completing
transactions, please contact the OptConnect Customer Care
Center at [phone] for further assistance.
D17XX
D15XX
192
236
237
D25XX
Message Data Not Received
TCP/IP Connection Timeout
Communication Error
TCP/IP Communication Lost
TCP/IP Device Failed
TCP/IP Communication Lost
Verify all programming. Check Ethernet cable
for kinks or damage.
Verify Ethernet cable is plugged in and secure.
Check Ethernet cable for kinks or damage. Verify
ATM programming. Verify Ethernet ports are
not damaged.
Verify all programming. Verify Ethernet cable
is connected properly and is not damaged or
kinked.
Verify all programming, especially Host TCP/
IP settings. Check Ethernet cable for kinks or
damage.
This occurs when outgoing communication is
successful, but return communication from
the Host fails. Verify all programing. Check for
presence of hardware that could cause noise
interference.
Verify all programming, especially Host TCP/
IP settings. Check Ethernet cable for kinks or
damage.
COMMON ATM ERROR CODES
NAUTILUS HYOSUNG, HANTLE, GENMEGA CODES
TRITON CODES
TROUBLESHOOTINGTROUBLESHOOTING
GENERAL
TROUBLESHOOTING
IF YOUR DEVICE OR MACHINE IS UNABLE TO
COMPLETE TRANSACTIONS
IF YOU EXPERIENCE INTERMITTENT
COMMUNICATION ISSUES
OptConnect tests every wireless modem in-house before
shipping. Each wireless modem completes a live data connection
test before being cleared for shipment. Should you experience
problems with your wireless modem, please verify all installation
and instructions in this guide and refer to the following
troubleshooting steps when diagnosing any issues that may arise.
If you are still experiencing problems, please contact the
OptConnect Customer Care Team at 877.678.3343 ext. 3 for
further assistance.
1. Verify that the wireless modem is plugged in, the “Status”
light is ashing green, and the ”Cell Mode”, “Cell On”, and Signal
Strength lights are solid green.
2. Verify that the CAT5E Ethernet Patch Cable (included) is
connected to an open Ethernet port on your device and the
Ethernet port on the wireless modem.
If connected to an ATM, conrm that the ATM is programmed
correctly for your processor and that the terminal setup is valid
according to processor.
1. Verify that signal strength is sucient. If the Signal Strength
lights indicate low signal strength (1 to 2 bars), reposition the
antennas, ensuring they are installed per our guidelines on pg 3.
Allow a minimum of 5 seconds for the wireless modem to refresh
the Signal Strength lights after moving the antennas. If the signal
strength does not improve, it may be necessary to purchase
an upgraded antenna or an in-line signal booster. Contact the
OptConnect Customer Care Center for troubleshooting or your
sales representative to order a new antenna or booster.
2. If the Signal Strength lights are ashing, disconnect power

28. 29.CUSTOMER CARE CENTER
CUSTOMER CARE
CENTER
Please contact the Customer Care Center at 877.678.3343 ext. 3 if
you have any questions regarding your OptConnect Device.
Available to help whenever
you need us.
Accurate information
on the rst call.
Customer satisfaction is
our highest priority.
24/7 - 365 Days a Year One Call Resolution Prompt Response Time
WARRANTY
To Receive a Warranty:
To receive a warranty, the unit must be installed as per OptConnects
recommendations as noted on pages 3 & 4. On-Site troubleshooting must be
completed and an OptConnect customer Care Representative must consider
the unit inoperable and warrantable. A warranty will be denied if installation
procedures and proper troubleshooting steps have not been followed.
Lifetime Extended Maintenance Plan
Some wireless modems include the Lifetime Extended Maintenance Plan. The
Lifetime Extended Maintenance Plan provides for a guaranteed replacement of
equipment in the event of failure. This plan remains in eect as long as customers
continue to pay a monthly service charge.
After working with OptConnect to diagnose a problem, OptConnect will ship a
replacement unit at no cost to the customer. The customer shall be responsible
for shipping back faulty equipment to OptConnect in a timely manner using the
prepaid shipping label provided at time of warranty. Customer must return the
faulty equipment to OptConnect within 20 days or they will be charged $300.00 for
the non-return of the faulty equipment.
Physical damage, lost or stolen equipment, or modems damaged by acts of God
are not covered under warranty.
WARRANTY INFORMATION
LIFETIME EXTENDED MAINTENANCE PLAN

OptConnect Complete Connect Guide 2019