Optus CVG824G User manual

Your Optus
Wi-Fi Cable
modem
User Guide
Full of
handy hints.
handy hints.
1374963 02/09 (202-10503-01)

Contents
1. Introduction
2. Before you begin
3. Front panel & normal operations description
4. Back Panel Description
5. Setting up a USB connection to your Wi-Fi Cable Modem
6. Installing your USB Wireless Adapter
7. Macintosh installation
8. Using a non-NETGEAR Wireless adapter (or Wireless Enabled Computer)
9. Changing your Wi-Fi Cable Modem password
10. Security
11. Managing your Optus Cable account
12. Technical Support contact details
13. Frequently asked questions
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Introduction
Welcome to the exciting world of Optus Broadband and high quality Optus Local Access Telephony.
Your new Wi-Fi Cable Modem acts as a cable modem for internet with the ability to also provide
your home phone service. In this guide the Wireless Cable Modem has been referred to as a Wi-Fi
Cable Modem or Wireless EMTA (Embedded Multimedia Terminal Adaptor)
This guide provides procedures for operating and troubleshooting your Wi-Fi Cable Modem.
Please note: This equipment requires power to operate. If you have a telephony service, this
is also provided via this equipment, please ensure that the equipment remains powered at all
times to ensure uninterrupted service.
Carefully read all safety and operating instructions before operating this product.
Retain this guide for future use.
It’s easy.
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CVG824G Wi-Fi Cable Modem
Install Guide
Power Supply
Optus CD Rom
Wireless Information Card
Gateway Stand Brackets
Ethernet Cable
USB Wireless Adapter
USB Cable
USB Extension Cable
Telephone Cable
2. Before you begin
Your Wi-Fi Cable Modem package will contain the following items:
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3. Front Panel Description
The front panel of your Wi-Fi Cable Modem provides status LED’s that indicate how well and what
The front panel of your Wi-Fi Cable Modem provides status LED’s that indicate how well and what
state your Wi-Fi Cable Modem is operating. See below table for more information on front panel
state your Wi-Fi Cable Modem is operating. See below table for more information on front panel
LED status indicator functions.
LED status indicator functions.
Power
•
Green solid:
Power is supplied to the gateway.
• Off:
Power is not supplied to the gateway.
Cable Link
• Amber slow blink:
Scanning downstream channel.
• Amber fast blink:
Synchronization.
• Green solid:
Cable link.
•
Green blink:
Upstream data traffic.
•
Off:
No configuration.
Wireless
•
Green solid:
The wireless connection is operating normally.
• Green blink:
Data is being transmitted or
received on the wireless interface.
• Off:
No wireless link is detected.
USB
• Green solid:
A USB device is connected to the USB port.
• Off:
No USB device is connected.
Voice ports
(1 and 2)
• Green slow blink:
Phone is registering with Optus telephony switch
•
Green solid:
Registered with Optus telephony switch
•
Green blink:
There is an active call
•
Off:
No phones are connected to the voice port.
LAN
Local Area Network
(1, 2, 3 and 4)
•
Green on:
The Local port has detected link with a 100 Mbps device.
•
Green blink:
Data is being transmitted or received at 100 Mbps.
•
Amber on:
The Local port has detected link with a 10 Mbps device.
•
Amber blink:
Data is being transmitted or received at 10 Mbps.
•
Off:
No link is detected on this port.
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4. Back Panel Description
The following picture shows the description and function of the back panel
components on your modem.
The rear panel includes the following connections, viewed from left to right.
1.
Wireless Antenna:
The wireless antenna attached for connection to local wireless devices
2.
Power:
AC power adapter input.
3.
USB port:
If the USB driver is installed, you can connect a local computer to this port.
4.
Four Ethernet LAN ports:
Use these ports to connect local computers.
5.
Reset button:
Resets the Wi-Fi Cable Modem to its factory defaults.
6.
Coaxial cable connector:
For connection of the coaxial cable to the Optus Cable network
7.
Two Voice/Phone ports:
With Optus Telephony service, connect one or two handsets to these ports.
1
2 3 4 5 6 7
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5. Setting up a USB connection
to your Wi-Fi Cable Modem
Any computer you wish to connect via a wired
USB connection will require you to follow the
below instructions on how to set this up. The
USB port supports Windows 2000, Windows XP
and Windows Vista PC’s.
1.
Insert the installation CD-ROM into the
CD drive on your PC.
2.
The USB connection to your PC uses the
USB A-B cable supplied with your Wi-Fi cable
modem. This can be identified by matching
the connector ends to the following examples.
3.
Connect the USB-A connector to any
available USB port on your PC.
4.
Connect the USB-B connector to the USB port
on the rear panel of the Wi-Fi cable modem.
5.
The found new hardware Windows installation
wizard will prompt you for the drivers.
6.
Install the USB driver by following the
Windows wizard prompts. The USB driver is
located on the installation CD-ROM.
7.
Some versions of the Windows operating
system may require your PC to be rebooted
to complete the installation.
8.
Once the USB driver has been installed, you
should be able to access the internet through
the Wi-Fi Cable Modem. Confirm this by
browsing to a familiar website.
USB-A Connector USB-B Connector

6. Installing your USB Wireless Adap ter
(For computers that don’t have built-in Wireless connectivity)
Any computer that you wish to connect wirelessly will need a wireless network card or the wireless
USB Adapter included. If you do not have wireless network card please follow below instructions on
how to install your wireless adaptor.
The Optus CD will guide you through the step-by-step instructions to install and set up the
NETGEAR Wireless USB Adapter supplied with your Wi-Fi Cable Modem.
To begin setting up your Wireless Adapter:
1.
Ensure that the computer you wish to use is turned on and that the Windows operating system
is running. Insert the Optus Installation CD into your CD-ROM drive.
Note:
DO NOT connect your Wireless USB Adapter to your computer until prompted to do so by
the installation software.
2.
The Easy Install CD will start automatically and the welcome screen will be displayed.
3.
Click on Set up your
Wireless Adapter
and the InstallShield Wizard will begin
preparing to install the drivers.
Note:
If the CD does not start automatically
in Windows, double-click
My computer
and then
double-click the icon for your CD ROM drive.
Double-click the
Autorun.exe
icon to begin.
4.
The NETGEAR Smart Wizard will
guide you through the installation
of your USB Wireless Adapter.
Follow the prompts and click the
Next
button to continue.

6. Installing your USB Wireless Adap ter
(For computers that don’t have built-in Wireless connectivity)
5
.
When prompted, insert the USB Wireless
Adapter into a free USB port on your computer.
Both the NETGEAR product and Microsoft
Windows XP and above include software to
manage your wireless connections. Select
which software you would like to use (we
recommend using the NETGEAR Smart Wizard)
and click on the
Next
button.
6.
You will need to configure your USB Wireless
Adapter to work with your Wi-Fi Cable Modem.
The NETGEAR Smart Wizard can guide you
through this exercise. Select
Yes
and then
click on the
Next
button.
7.
Click on the Network Name which matches
the one printed on the bottom of your Wi-Fi
Cable modem (also printed on the wireless
information card), then click on the
Next
button.
8.
The utility will detect the type of wireless
security being used. Click OK to continue.

6. Installing your USB Wireless Adap ter (continued)
(For computers that don’t have built-in Wireless connectivity)
9.
Enter the WPA passphrase for
your Wi-Fi Cable Modem.
Note:
This information can be found on
the Wireless Information Card that came with
your modem package or on a label printed
on the base of your Wi-Fi Cable Modem.
10.
You can save the profile (e.g. ‘home’ or ‘office’) to
make changing from one network to another easier.
11.
The final step is to review the settings.
Click on the
Finish
button to complete
setup. If you wish to make any changes,
click on the
Back
button.

6. Installing your USB Wireless Adap ter (continued)
(For computers that don’t have built-in Wireless connectivity)
12
.
The NETGEAR Wireless Assistant
software screen will be displayed. Click
on the
Close
button to close the screen.
13.
The NETGEAR Smart Wizard will advise
if you are connected to the Internet.
14.
A green icon will be displayed in the taskbar
to indicate that a wireless connection is active.
The icon will display red if there is a problem
with the wireless connection.
You can launch the NETGEAR Wireless Assistant software
by double-clicking the icon (even if it’s red) this will
allow you to change your network settings or display
wireless networks that are available.
If you require Wireless support for your Optus-supplied
NETGEAR Wi-Fi Cable Modem and Wireless USB Adapter,
please contact NETGEAR on 1300 731 106.

7. Macintosh Installation
To use your Wi-Fi Cable Modem with a Macintosh computer please ensure your computer is
set up to use DHCP (consult your Macintosh user guide for more information) and then connect
the Ethernet cable to your Macintosh and the Modem.
When power is applied to the Wi-Fi Cable Modem, the test light turns on for about
15 seconds and then goes off. The Power, Internet and Wireless lights should all be lit.
Wait for the Internet light to turn amber.
Gotta love Apples...
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8. Using a non-NETGEAR
wireless adapter or
wireless enabled computer
You may already have a computer with
wireless capability. You will need to enter
your Wireless security information, such
as your SSID and WPA passphrase into
the Wireless Network Setup utility:
1. Power on your laptop and when Windows has started, go to the Start menu.
2. Click on the Control Panel and Switch to Classic View.
3. Double-click on the Wireless Network Setup Wizard and follow the prompts.
4. Enter the wireless information for your network.
This information can be found on the wireless information card that came with your
Optus Wi-Fi Cable Modem, or on the label printed on the base of your Wi-Fi Cable Modem.
Both the SSID and WPA passphrase are all in uppercase
characters. The SSID consists of the characters “OPTUSV”
followed by the last 6 characters of the CM MAC Address.
These characters are the letters A-F and the digits 0-9.
The WPA passphrase consists of three or four 5-character
“words” followed by a 5 digit random number consisting of
the digits 1-9 only. There is no particular significance to the
words used – words have been used rather than random
letters to make the passphrase easier to remember and type.
If you would prefer to use a different passphrase, this can
be changed on the Wireless Settings page.
For Optus Cable Broadband support in setting up a wired Internet connection
from your modem to your computer, please contact Optus on 1300 300 693.
If you require Wireless support for your Optus-supplied NETGEAR Wi-Fi Cable Modem
and Wireless Adapter, please contact NETGEAR on 1300 731 106
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4.
To change the pa
ssword, type a new password and retype it in the
Re-Enter Password
box to confirm it. Then click
Apply
to have the password changed.
5.
Write down your new password and keep it safe. You may want to write it down with
the Settings Summary page if you printed it earlier.
Note:
You will need to use this new password to access any of your Wi-Fi Cable Modem’s
advanced features or to reconfigure your service. If you forget this password you can reset
your Wi-Fi Cable Modem by pressing and holding the reset button in for five seconds, this
will also delete any other customised settings you have set.
If you wish to change your Wi-Fi Cable Modem password, please follow the steps below:
1.
Open your web browser and change the address to
http://192.168.0.1
2.
Enter the default username and password as follows:
Default Username:
admin
Default Password:
password
3.
From the menu on
the left hand side
click
Set Password.
9. Changing your Wi-Fi
Cable Modem password

10. Security
The Internet is your gateway
to the world and while
security issues shouldn’t
stop you enjoying your
Internet experience, you
need to ensure that you
take precautions to protect
your computer.
See http://www.optuszoo.com.au/help/cable/safety for more information.
For information on managing your Optus Cable account see
http://www.optuszoo.com.au/help/cable/myaccount
12. Technical Support
Contact Details
For Optus Cable Broadband support in setting up a wired Internet connection
from your modem to your computer, please contact Optus on 1300 300 693.
If you require Wireless support for your Optus-supplied NETGEAR Wi-Fi Cable
Modem and Wireless Adapter, please contact NETGEAR on 1300 731-106.
11. Managing your
Optus Cable account

13. Frequently Asked Questions
This section provides answers to frequently asked questions regarding your Optus Telephony and
Broadband Service.
Q. What if I don’t subscribe to a telephony service from Optus, can I still use this Wireless EMTA
to make and receive phone calls?
A. No. A Telephone service is enabled for each telephone port on the Wireless EMTA. Please
contact Optus on 1300 301 937 or visit your nearest Optus Outlet to arrange installation of your
telephone service.
Q. Can I use my existing phone number with the Wireless EMTA?
A. In most cases you should be able to keep your existing phone number. Please contact Optus
on 1300 301 937 or visit your nearest Optus Outlet for more information about using an existing
telephone number.
Q. Do I automatically receive broadband with the Wireless EMTA?
A. Your EMTA acts as a cable modem and may be used to provide a telephone service, broadband
service, or both services. Please contact Optus on 1300 301 937 or visit your nearest Optus Outlet
for more information if you are not currently subscribing to Optus Broadband.
Q. How many telephones can I connect?
A. You can connect up to two phone lines with a maximum of two extensions on each phone line.
If you have existing phone sockets in the house, we may use these extensions where applicable.
Optus cannot guarantee the quality of your Service, if more than two extensions are connected.
Q. Can I use my Optus Broadband and make telephone calls at the same time?
A. Absolutely! The Telephone service is provided separately from your broadband service. Your
broadband service does not affect the quality of your telephone calls. If these services are
enabled by Optus, you can make telephone calls and use your Optus broadband at the same time.
This product includes software code developed by third parties, including software code subject to the
GNU General Public License (“GPL”) or GNU Lesser General Public License (“LGPL”). As applicable, the
terms of the GPL and LGPL, and information on obtaining access to the GPL Code and LGPL Code used
in this product, are available to you at http://kbserver.NETGEAR.com/kb_web_files/open_src.asp
The GPL Code and the LGPL Code used in this product is distributed without any warranty and is
subject to the copyrights of one or more authors. For details, see the GPL Code and LGPL Code for
this product and the terms of the GPL and LGPL.
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