Orchid PBX 206 User manual

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Model
PBX 206
User Guide

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Contents Page
General Information 3
Incoming Ringing 3
Do you Have 1 or 2 exchange Lines? 3
Auto Attendant DISA) 3
To Record Out Going Message OGM) 4
To Set System for DISA Mode 4
To Remove DISA Mode 4
Call Barring / Call Restriction 4
System Default Settings 7
Making Outgoing Calls 7
Making Internal Calls 8
Transferring Calls 8
Conference Calls 8
Call Pick Up 8
Outgoing by Preferred Line 9
Power Failure 9
To Fix a Time Limit on Outgoing Calls 9
How to Use BT Network Services 9
To Access Individual Lines 9

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PABX 206 System Programming – General Information
:
- System programming can only be done by Extension 1
- To start programming enter * #
- To finish programming enter #
- To delete an incorrect entry, dial * and re-enter
- A long beep confirms successful programming
- A series of beeps confirms that programming has not been successful
Incoming Ringing
Note: The factory default setting is for all 6 extensions to ring on incoming
calls on lines 1 and 2
To change this setting to suit your requirements:
Example 1 –
For incoming calls on line 1 to only ring on extensions 1,2,3 and 4:
Lift Handset & Dial * # 1 1 1 2 3 4 # Replace Handset
Code) Line) Extensions) End)
Example 2 –
For incoming calls on line 2 to only ring on extensions 1,5 and 6:
Lift Handset & Dial * # 1 2 1 5 6 # Replace Handset
Code) Line) Extensions) End)
Important Note - ne or Two Exchange Lines?
The PABX 206 is configured for a 2 exchange lines. If you only have one line
enter the following code from extension 1:
Lift Handset & Dial: * # 2 1 # Replace Handset
Code) Line) End)
If in the future you add a second line enter the following code:
Lift Handset & Dial: * # 2 1 2 # Replace Handset
Code) Lines) End)
Auto Attendant - Direct Inward System Access (DISA)
When in the DISA mode, incoming callers will get your Out Going Message
OGM).
If they know the extension number and dial it, they will automatically be routed
to that extension. If they do not know the extension number, instruct them to
Dial 0 for the operator. Extension 2 will ring.

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To Record the ut Going Message ( GM)
The OGM recording time is a maximum of 12 seconds.
Lift handset on Extension 1 & Dial
* # 2 2 0 0 #
When you hear the beep start recording
A second beep indicates the end of recording.
An example OGM is as follows:
“ Thank you for calling Orchid Electronics. If you know the extension number
you require, dial it now or dial 0 for the operator”
To set the System for DISA Mode
Lift Handset on Extension 1
Dial * # 2 0 0 0 # Replace the handset
To Remove the DISA Mode
Lift handset on Extension 1
Dial * # 2 1 0 0 # Replace the handset
Call Barring / Call Restrictions
The Orchid PBX 206 has a very flexible Call Restriction feature which allows
extensions only to call essential numbers, thereby keeping call costs to a
minimum.
Call restrictions of varying degrees can apply to any or all extensions.
There are 7 groups of Call Barring/Call Restrictions available. Groups 1 to 4
enable you to program Call Types to be barred; for example calls to mobiles
07) numbers can be assigned to Group 1 and any extensions assigned to
Group 1 will not be able to make a call to a mobile phone.
Any extensions assigned to Group 7 can only make Internal Calls
Groups 5 and 6 for Allowed calls only. It may be quicker and easier to use this
feature instead of the Call Barring / Call Restriction options depending on your
requirements.

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To allow ALL extensions to only dial certain call types
The allowed call types must be programmed in Groups 5 & 6. For example
you may want all extensions to only call Local and National number 01 & 02)
and Emergency numbers.
NB 999 & 911 MUST ALWAYS BE PR GRAMMED AS ALL WED CALLS.
Example – To program 999, 911, 01 & 02 numbers into Group 5:
Lift Handset on Extension 1 & Dial:
* # 4 5 999 # * # 4 911 # * # 4 01 # * # 4 02 #
Code) Group) Allowed No) End)
Replace Handset
NB: Call types can be added to the above at any time up to a maximum of 10
call types.
To assign ALL extensions to the allowed Call Types in Group 5:
Lift Handset on Extension 1 & Dial:
* # 5 0 5 #
Code) All Extns) Group) End)
Replace Handset
Internal Call nly – Group 7
To Restrict an extension s) to internal calls only – no outgoing calls.
Lift Handset on Extension1 and Dial:
* # 5 6 7 #
Code) Extn) Group) End)
Replace Handset
NB: Internal Calls Only Extensions CANNOT make calls to the emergency
services.

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CALL Barring – Groups 1 to 4
Allows you to set up 4 different groups with various call types being barred.
Suggestions:
Group Suggested Call Type to be Barred
1 Mobiles 07
2 International 00
3 Premium Rate 09
4 Network Services 123, 118, etc..
Each Call Type can be up to 4 digits and up to 20 call types per group can be
programmed.
Programming the Call Barring Groups
Example1: Programming Premium Rate numbers starting 09 into group 3
Lift Handset on Extension 1 & Dial:
* # 4 3 09 #
Code) Group) Bar) End)
Replace Handset
Example 2: Programming 07 Mobile Numbers into Group 1
Lift Handset on Extension 1 & Dial:
* # 4 1 07 #
Code) Group) Bar) End)
Replace Handset
Assigning Call Barring Groups to Extensions
Example 1: To assign Call barring Group 3 to extension 6
Lift Handset on Extension 1 & Dial:
* # 5 3 6 #
Code) Group) Extn) End)
Replace Handset
Example 2: To assign Call barring Group 1 to extensions 4 & 5
Lift Handset on Extension 1 & Dial:

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* # 5 1 4 # * # 5 1 5 #
Code) Group) Extn) End) Code) Group) Extn) End)
Replace Handset
Example 3: To assign Group 3 to All Extensions
Lift Handset on Extension 1 & Dial:
* # 5 3 0 #
Code) Group) All Extn) End)
Replace Handset
To Clear Programming in any group (1 to 6)
Example: To clear programming in Group 3
Lift Handset on Extension 1 & Dial:
* # 4 3 #
Code) Group) End)
Replace Handset
System Default Settings
To Reset the System to Factory Default Mode
Lift the Handset on Extension 1 & Dial
* # 6 0 0 0 #
Code) Clear) End)
Replace Handset
Factory Default Settings
• Configured for two lines
• All Extensions will ring on incoming calls
• No Call Restrictions
• DISA feature not operational.
Making utgoing Calls
Lift any extension handset and you will automatically be connected to a
telephone line – Dial as normal. If both lines are in use you will hear internal
dialling tone and you will not be able to dial out.

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Making Internal Calls
Lift the handset, Dial * followed by the extension you require Numbers 1 to
6)
Transferring Calls
Allows you to manually or automatically transfer an incoming or outgoing call
to another extension.
To Transfer Manually:
• Press Recall followed by the extension number required
• Announce the caller when connected
• If the extension wants to take the call, replace the handset
NB: If the extension does not want to take the call, when they replace their
handset the call will revert back to you.
To Transfer Automatically:
• Press Recall followed by the extension number required
• Replace the handset
If the extension does not answer within 15 seconds the call will be redirected
back to you and your phone will ring.
NB: If the extension is engaged the call will immediately revert back to you.
Conference Calls
Allows you to set up a conference call between 2 extensions and an outside
call.
• During the call press RECALL
• Dial * followed by the extension number required.
If the extension number does not answer within 15 seconds, you will
automatically be connected back to the outside caller.
Call Pick Up
Allows you to pick up an incoming call on another extension
Lift handset and dial # 7

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utgoing by Preferred Line
Allows you to elect which line you use to make an out going call.
Lift handset and dial either:
#1 for Line 1
or
#2 for Line 2
Power Failure
In the event of power failure, all calls on line 1 will ring on extension 1.
If you need to also receive calls on line 2, plug a telephone into 1 of the 2 line
sockets, located to the right hand side of the rear panel.
Fix a Time limit for utgoing Calls.
Individual or ALL extensions can be limited from 1 minute to 99 minutes for
each Outgoing call, this is a useful feature if your Calls provider offers Free
Calls
but limits them to a certain time .
To make sure you are within any required time limit the actual time allowed is
reduced by 20 seconds.
Example 1 : To limit ALL extensions to 3 minutes per outgoing call;
Extn. 1 Dial * # 30 03 #
Time
To remove 3 minute limit for ALL extensions:
Extn. 1 Dial * 3 000 #
Example 2 : To limit extensions 5 and 6 to 60 minutes per outgoing call;
Extn . 1 Dial * # 3 5 60 # * # 3 6 60 #
Ext Time
To remove 60 minute time limit for Extns 5 and 6
Extn. 1 Dial * # 3 5 # * # 3 6 #
How to use BT or Cable network services
In order to use network services eg; Call Divert you need to Dial # 1 in front of
the activation code ie; # 1 * 21 * etc. To deactivate the service dial # 1 # 21 #
etc.
If you need to use line 2 to set up the Networks services dial # 2 infront of the
activation code.
To access individual lines
When you go Off Hook you will automatically be connected to Line 1, however
if you need to make a call on line 2 , dial # 2 then the number.

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