Oreck U2500RH User manual

75726-01 REV AB
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SIMPLY AMAZING
®
USER’SGUIDE
•IMPORTANT•
SAVE THIS BOOKLET!
Includes:
• Safety Warnings
• Warranty
• Operating Instructions
• Trouble Diagnosis
• Accessories
U2510RH
U2520RH
U2530RH
HIGH SPEED UPRIGHT VACUUM
CLEANER WITH
CLEANING SYSTEM
®

2
BEFORE OPERATING CLEANER,
READ ALL INSTRUCTIONS IN
THIS MANUAL CAREFULLY.
Table of Contents
Maintenance and Customer Service, Polarized Plug Notice,
Accessories, Important Safety Instructions . . . . . . . . . . . . . . . page 2
Warranty, Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . page 3
Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 4
Parts List, Assembly, Operating Instructions,
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 5
To Replace Filter Dust Bag, How to Replace a Worn Belt,
To Adjust or Replace Brush, Using an Oreck Fresh Air®Tab,
Stuffing or Blockage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 6
Maintenance and Customer Service
Your Oreck vacuum cleaner is a product of precise engineering. The
motor bearings are permanently lubricated and should not be oiled. If
you require additional information or have problems with your Oreck
appliance, you may call ORECK customer service at:
US: 1-800-989-3535 Canada: 1-888-676-7325
Please specify the model number and serial/code number which can be
found on the data plate on the back of the vacuum.
Save your sales or purchase slip. Should your Oreck appliance require
warranty service in the U.S.A., present this slip to the Authorized Service
Center as your proof of purchase date or, in Canada, call customer
service.
Polarized Plug Notice
This product is equipped with a polarized alternating current line plug (a
plug having one blade wider than the other). This plug will fit into the
power outlet only one way. This is a safety feature. If you are unable to
insert the plug fully into the outlet, try reversing the plug. If the plug
should still fail to fit, contact an electrician to replace the obsolete outlet.
Do not defeat the purpose of the polarized plug.
Accessories (Sold Separately)
USA: 1-800-989-3535 CANADA: 1-888-676-7325
ITEM PART #
1. Dust Bag, 8 Pack Saniseal®, Hypo-Allergenic CCPK8DW
Dust Bag, 8 Pack, Regular CCPK8
2. Belts, 3 Pack 0300604
3. Oreck Fresh Air®Tabs AIRTABS
When using an electrical appliance, basic
precautions should always be followed,
including the following:
READ ALL INSTRUCTIONS BEFORE
USING THIS VACUUM CLEANER
WARNING
To reduce the risk of fire,
electric shock, or injury:
IMPORTANT SAFETY
INSTRUCTIONS
• Do not leave appliance unattended when plugged in.
Unplug from outlet when not in use and before servicing.
• Do not use outdoors or on wet surfaces.
• Do not operate the unit while in the upright and locked
position.
• Do not let the unit run while in any one stationary position
for any period of time. Keep the unit moving while in
operation.
• Do not allow to be used as a toy. Close attention is
necessary when used by or near children.
• Use only as described in this manual. Use only
manufacturer’s recommended attachments.
• Do not use with damaged cord or plug. If appliance is not
working as it should, has been dropped, damaged, left
outdoors, or dropped into water, return it to a service
center or call customer service at: US: 1-800-989-3535
Canada: 1-888-676-7325
• Do not pull or carry by cord, use cord as a handle, close
door on cord, or pull cord around sharp edges or corners.
Keep cord away from heated surfaces.
• Do not run appliance over cord.
• Do not unplug by pulling on cord. To unplug, grasp the
plug, not the cord.
• Do not handle plug or appliance with wet hands.
• Do not put any object into openings. Do not use with any
opening blocked; keep free of dust, lint, hair and anything
that may reduce air flow.
• Keep hair, loose clothing, fingers and all parts of body
away from openings and moving parts.
• Do not use to pick up anything that is burning or smoking,
such as cigarettes, matches, or hot ashes.
• Do not use without filter bag assembly in place.
• Turn off all controls before unplugging.
• Use extra care when cleaning on stairs.
• Do not use to pick up flammable or combustible liquids,
such as gasoline or lighter fluid, or use in areas where
they may be present.
• Do not use appliance in an enclosed space where
flammable, explosive or toxic vapors are given off by oil
base paint, paint thinner, some mothproofing substances,
or in an area where flammable dust is present.
• Do not pick up toxic material such as chlorine bleach,
drain cleaner, gasoline, etc. with this appliance.
• Use caution when vacuuming over area rug edges and
fringe.
SAVE THESE INSTRUCTIONS
Household Use Only

3
Warranty
ORECK MANUFACTURING COMPANY: (Oreck Manufacturing Company
gives you the following limited warranty for this product only if it was origi-
nally purchased for residential use, not resale, from Oreck or an Oreck
Authorized Retail Dealer.)
Oreck will repair or replace, free of charge, to the original purchaser, any
part which is found to be defective in material or workmanship within three
(3) years of the date of purchase; ten (10) years on housing. This limited
warranty applies to normal domestic use. Any commercial use of this
product will void this limited warranty. This limited warranty covers the
revolving roller brush for one (1) year for residential use only.
This limited warranty does not cover the replacement of expendable or
consumable parts such as carbon motor brushes, edge brushes, drive
belts, bulbs, disposable bags and other parts subject to normal wear
unless they are defective in material or workmanship.
This limited warranty does not apply to any part subjected to accident,
abuse, commercial use, alteration, misuse, damage caused by act of God,
the use of voltages other than indicated on the serial number displayed on
this product or service of this product by other than Oreck or a participating
Factory Authorized Service Center.
Oreck does not authorize any person or representative to assume or grant
any other warranty obligation with the sale of this product.
Oreck’s limited warranty is valid only if you retain proof of purchase from
Oreck or an Oreck Authorized Retail Dealer for this product. If you
purchase this product from any other source, your purchase is “AS IS,”
which means Oreck grants you no warranty, and that you, not Oreck,
assume the entire risk of the quality and performance of this product,
including the entire cost of any necessary servicing or repairs of any
defects.
Oreck’s liability for damages to you for any costs whatsoever arising out
of this statement of limited warranty shall be limited to the amount paid for
this product at the time of original purchase, and Oreck shall not be liable
for any direct, indirect, consequential or incidental damages arising out of
the use or inability to use this product.
Some states do not allow the exclusion or limitation of incidental or conse-
quential damages, so the above limitation or exclusion may not apply to
you.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT,
INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION
TO THE WARRANTY PERIOD, AND NO WARRANTIES, WHETHER
EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD.
Some states do not allow limitations on the duration of implied warranties,
so the above limitation may not apply to you.
This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
Troubleshooting Guide
WARNING: Unplug cord from electrical
outlet before servicing.
SAVE SERVICE CALLS...CHECK THESE FIRST:
• Is the disposable filter dust bag full?
• Are pores of filter dust bag clogged with powder or fine dust?
• Is anything clogging the revolving brush, lower tube, intake opening,
fan housing or connector assembly opening?
• Is the belt in place and turning the brush?
• Are the brush ends in the proper location?
• Does the brush turn freely? Are hair, string or rug fibers wound around
the brush?
CLEANER
WILL NOT RUN
CLEANER
DOES NOT PICK UP
Not plugged in
properly.
No electricity in wall
outlet.
Filter bag is full.
Nozzle or intake
pivot clogged.
Belt is broken or
stretched.
Brush is worn.
Bag tube clogged.
Bag pores are
clogged with fine
dust.
Impeller fan is
broken.
Revolving brush is
not even at both
ends.
Be sure cleaner is
firmly plugged into
wall outlet.
Check electrical
source–fuse or
circuit breaker.
Replace filter bag.
See “To Replace
Paper Filter Dust Bag.”
Clear obstruction.
Replace belt.
See “To Replace or
Adjust Brush.”
Clear obstruction.
Change bag.
Return to Service
Center for repair.
Check brush roll end
cards. Make sure
words “OLD” or
“NEW” match at
each end.
PROBLEM POSSIBLE SOURCE AREAS TO CHECK
Whenever calling, please be sure to have your model and serial
number from data plate.
CALL CUSTOMER SERVICE HOT LINE
US: 1-800-989-3535 Canada: 1-888-676-7325
ALL OTHER SERVICING SHOULD BE DONE BY AN
ORECK AUTHORIZED SERVICE CENTER.

ENFONCEZ JUSQUENFONCEZ JUSQU’À’À
ENTENDRE UN BRUITENTENDRE UN BRUIT
PRESIONE HASTPRESIONE HASTAA
ESCUCHAR UNESCUCHAR UN
CHASQUIDO DE SUJECICHASQUIDO DE SUJECIÓÓNN
ENFONCEZ JUSQU’À
ENTENDRE UN BRUIT
PRESIONE HASTA
ESCUCHAR UN
CHASQUIDO DE SUJECIÓN
4
45
8 9
11 12 13 14 15
20
17 18
10
21
16
25
22 23 24
26 27 28
Connector
Deflector
Opening
➧
Intake Opening
➧
Intake Opening
Retainer
Spring
Fan Housing
O-ring
19
OLD
NEW
Fan Housing
Tube
6 7
1 2 3
Upper Handle
Connector Assembly

5
Parts List
To assist you in identifying components of your vacuum, the parts have
been numbered as follows:
1 Handle section, upper
2 Tube, lower
3 Power head
4 Outer bag
5 Paper filter dust bag
6 Power cord
7 Retaining spring
8 Bag tension bar
9 Zip fastener
10 On/off switch
11 Cord hook
12 Connector assembly
13 Fan housing
14 Cord assembly
Assembly
fig. 1 Before assembling appliance, remove screws from the connector
assembly. Remove cardboard insert by pulling upward.
fig. 2 With ON/OFF switch facing the front of the unit, slide upper
handle section over matching section of the connector assembly.
Insert short screw into top hole and long screw into the bottom
hole then tighten firmly until handle is no longer loose.
fig. 3 Attach cord to cord clip by pressing cord above and below clip
ensuring the cord is fully rested in clip.
Operating Instructions
Make sure disposable paper filter dust bag is in place. DO NOT operate
the cleaner without a paper filter dust bag. Plug the power cord into an
electrical outlet and press the ON(l) - OFF(O) switch on handle
assembly when ready to operate.
Up-Position Lock
fig. 4 Place foot on power head and lean handle back gently to release
lock for vacuum use. Return handle to the full upright position to
engage lock.
NOTE: Do not operate the unit while in the upright and locked position.
Do not let the unit run while in any one stationary position for any period
of time. Keep the unit moving while in operation.
For Easy Power Cord Storage
fig. 5 Wrap power cord around cord hook on handle and cord hook on
connector. Secure cord to "U" shaped part on plug.
Operating Recommendations
This new ORECK XL High-Speed Upright is one of the finest, fastest,
and strongest units in its class. You’ll love the way it cleans, gets under
things, and it’s SO lightweight and easy to use.
The following are a few simple suggestions regarding its operation:
1. When inserting a new disposable paper filter dust bag—FIRST
PUFF OUT and OPEN THE BAG.
2. When the disposable filter dust bag is full, REPLACE IT.
3. If at any time the machine does not pick up properly or makes an
unusual noise, STOP OPERATION and service.
4. Although your upright will pick up pins, paper clips, and other
small objects, it is recommended that these be removed from the
floor before you vacuum. Failure to do so may result in permanent
damage to the motor suction fan and its housing.
5. WARNING: Do not use your vacuum cleaner on damp or wet
surfaces. This will cause damage to the vacuum cleaner and is
dangerous to the user. Damage caused by use on wet or damp
surfaces is not covered under warranty.
6. REPLACE THE BELT EVERY 6 MONTHS.
7. Change the disposable filter dust bag at least once a month—
even if it is not full! The collected dust in the dust bag can cause
odor, attract moisture, and can affect the efficiency of the cleaner.
8. DO NOT run the vacuum cleaner over the cord. The revolving
brush could damage the cord.
9. Use caution when vacuuming over area rug edges and fringe.
General Information
The performance of your new cleaner greatly depends upon care and
maintenance. The instructions in this manual will guide you in
performing basic care and maintenance. To obtain the most satisfying
years of service read the instructions and keep them handy for future
reference.
Disposable Paper Filter Dust Bags
Disposable paper filter dust bags play a very important role in the
efficiency of your ORECK vacuum cleaner. The purpose of the paper
bag is to trap dirt, but at the same time it must be porous enough to
allow air to pass through. If the paper bag becomes clogged, no air can
pass through the cleaner and cleaning cannot take place, regardless of
the cleaner’s power.
To keep your cleaner operating at maximum efficiency, change the dust
bag frequently. DO NOT FILL ABOVE THE LINE INDICATED ON THE
DUST BAG.
Be sure the disposable paper filter dust bag is installed properly.
All paper dust bags are not the same. Your ORECK disposable
dust bags have been designed to be used with the ORECK cleaner.
Using bags other than genuine ORECK TYPE CC disposable bags
will affect the cleaning ability of your cleaner and could cause
damage to it.
The Belt
The belt on your vacuum cleaner controls the speed of the revolving
brush and is very important for the effective operation of the cleaner. If
the belt becomes stretched or cut, it will cause the revolving brush to
stop completely or slow down. See instructions in the manual for
replacing belt.
An extra belt is stored in the baseplate of your cleaner. When
buying replacement belts, use ONLY ORECK genuine belts. Belts
other than ORECK belts will not operate the revolving brush
correctly and may create undue stress which will cause damage to
the motor and brush bearings. Using belts other than ORECK belts
will void the warranty.
Lubrication
The vacuum cleaner motor bearings are factory lubricated and sealed.
Further lubrication is not required.
General Cleaner Care
At least once a month, check for and
remove excessive lint, string or hair from
revolving brush.
Wipe the outside of the cleaner with a
damp cloth. Also clean the connector
deflector assembly area, base of cleaner
and fan housing area. If there is dust in
the outer bag, vacuum it or shake it out.
A little preventative maintenance will keep
your cleaner looking new and will ensure
continued cleaning effectiveness.
14
7
10
13
11
12
8
9
5
1
2
3
4
6

CAUTION—Wood Floors, Soft (Vinyl, Asphalt Tile, etc.) Floor
Surfaces and Polished Floor Finishes
Use floor and floor finish manufacturer’s recommended methods of
cleaning. The metal strip on the base of the cleaner could be damaged
if used on concrete or abrasive surfaces, and, therefore, cause damage
to wood floors, soft (vinyl, asphalt tile, etc.) floor surfaces and polished
floor finishes. The roller brush may also scuff very soft finishes. Do not
operate the unit while in the upright and locked position. Do not let the
unit run while in any one stationary position for any period of time. Keep
the unit moving while in operation.
To Replace Filter Dust Bag
WARNING: Unplug cord from electrical
outlet before servicing.
BAG REMOVAL:
fig. 6 Unzip outer bag completely.
fig. 7 Pull bag cardboard collar to release bag dock door from
connector. Bag dock door will hinge downward.
fig. 8 Gently pull bag cardboard collar upward out of the bag dock.
The dust seal will close automatically.
BAG INSTALLATION:
fig. 9 Slide the cardboard collar completely onto bag dock door.
fig. 10 Firmly push bag dock door with both thumbs on indication point
until it snaps.
How to Replace a Worn Belt
WARNING: Unplug cord from electrical
outlet before servicing.
fig. 11 Remove the replacement belt from the storage channel.
fig. 12 Remove the door by removing the hold down screw located on
side of power head.
fig. 13 Slide the door forward by prying open with a screwdriver or coin.
fig. 14 Remove the belt from the brush roll pulley and motor drive shaft.
fig. 15 Loop the new belt over the motor drive shaft. Place the opposite
end of the belt on the brush roll pulley. Rotate the brush roll
three (3) complete revolutions to ensure that no part of the belt
is overhanging the end of the motor drive shaft.
fig. 13 Replace the door by sliding it into the groove at the bottom of
the housing.
fig. 12 Replace the hold down screw and tighten.
To Adjust or Replace Brush
WARNING: Unplug cord from electrical
outlet before servicing.
fig. 16 To determine if the brush is worn, place a firm straight edge
across the nozzle opening. If brush bristles do not extend
beyond baseplate, brush should be adjusted.
fig. 17 Remove the baseplate by removing 5 screws.
fig. 18 Remove the belt and brush roll from the housing.
fig. 19 Rotate both bearing assemblies at ends of brush roll to show
"OLD" and replace in the holding channels in the housing.
NOTE: The bearing assembly setting marked "OLD" has no ribs on the
top of the assembly. The one marked "NEW" has several ribs. When
rotating bearings, make sure both bearing assembly settings are the
same and face up when replacing the brush roll.
fig. 16 Reassemble the belt and the baseplate and check bristle height
above baseplate at each end of brush.
If a previous adjustment has already been made and bristle height does
not extend above baseplate, a new brush assembly should be ordered.
IMPORTANT: Unless the brush is worn as indicated above, both
bearings must be in the “NEW” position. When rotating, both
bearings must be in the “OLD” position. Unmatched settings will
cause damage to your machine.
Using An Oreck Fresh Air®Tab
fig. 20 Your ORECK XL vacuum cleaner has a special ORECK FRESH
AIR®tab pocket. This pocket is located inside the outer bag in
the area where the paper disposable bag attaches to the intake
tube. Insert tablet in pocket if desired.
Stuffing or Blockage
IMPORTANT: On plush and new carpets, stuffing may occur inside the
the intake tube and the lower tube assembly. This is due to excessive fuzz
and loose cuttings in the carpet. Stuffing could occur for the first few
cleanings until all the loose material is removed. Due to the high efficiency
of the cleaner, many older carpets will cause stuffing when the cleaner is
first used on them. If your vacuum cleaner does not pick up properly, or
makes unusual noise and the outer bag does not fluff up or balloon open,
follow these steps:
WARNING: Unplug cord from electrical
outlet before servicing.
fig. 21 Check for blockage at the mouth of the intake opening. If there
is blockage, remove it with long-nose pliers, a screwdriver or
coat hanger. If you can not reach the blockage, remove
baseplate (fig. 22).
fig. 23 If the blockage is not at the base, remove lower tube. Unhook
retainer spring, releasing bottom of bag.
fig. 24 Twist lower collar counterclockwise to slide up. Pull tube out of
base.
fig. 25 Check for blockage. If blockage is in the tube, remove with a
coat hanger.
fig. 26 If tube is not blocked, look into fan housing. Remove debris
with long-nose pliers, a screwdriver or coat hanger.
fig. 24 To reassemble, check O-ring on tube, and replace if damaged.
Vacuum will not operate properly without the tube O-ring. Slide
O-ring to approximately 2" from base of tube. Replace tube by
first lining up slot at base of tube with inner tab inside fan
housing. Then reinsert tube and push down until the tube is
seated. Make sure O-ring is in place against fan housing
opening. Replace and tighten collar until collar locking tabs are
locked in place.
fig. 27 Make sure collar is not cross threaded on housing. Reattach
bag spring (fig. 23).
fig. 28 Many times blockage occurs due to a full dust bag causing dirt to
back down the air flow system. When that happens, the
blockage will be at the top of the system, starting in the area
where the dust bag connects to the connector assembly.
NOTE: If the above actions do not correct the problem, contact an
Oreck authorized service center or call the customer service center.
US: 1-800-989-3535 Canada: 1-888-676-7325
6

7

©2005 Oreck Holdings, LLC. All rights reserved. All word marks, logos, product configurations, and registered trademarks are owned and used under the authority of Oreck Holdings, LLC. Printed in America
75726-01 REV A
06/05 ECN# R-8042

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1. 1. lMr. 2. lMrs. 3. lMs. 4. lMiss
First Name Initial Last Name
Street Apt. No.
City State ZIP Code
E-mail
IMPORTANT! IMPORTANT!
Please complete and return within the next 10 days! Or register online at www.oreck.com
SVT01-01
2. Your date of birth:
Month Year
3. Marital status: 1. lMarried 2. lSingle
4. If you wish to receive Oreck offers or product updates via email,
please check here 1. l
5. Phone number:
6. Date of purchase:
Month Day Year
7. Model number:
8. Serial number:
9. What were the most important factors that influenced your purchase decision?
(check up to 3)
01. lAdvertising 10. lOther free offer
02. lAppearance/Design 11. lPayment plan
03. lCustomer service 12. lProduct features
04. lEase of operation 13. lQuality/Durability
05. lEase of service/maintenance 14. lReceived as a gift
06. lFriend’s recommendation 15. lSalesperson recommendation
07. lGift for buying 16. lTrust in Oreck®
08. lGift for trying 17. lValue for price
09. lOreck Challenge®/ 18. lWarranty
Risk-free trial 19. lOther
10. What were the most important features that influenced your purchase
decision? (check up to 3)
01. lArthritis Foundation 12. lLightweight
commendation 13. lLow electrical use
02. lCarpet to bare floors with no 14. lLow profile head
adjustment (Micro-Sweep®) 15. lLong motor life
03. lCord length 16. lNon-marring bumper
04. lCarpet Rug Institute approval 17. lPile lifting roller brush
05. lFloor cleaning power 18. lSound level
06. lHelping Hand® handle 19. lSwitch-in-handle
07. lHypo-Allergic/HEPA filtration 20. lTwo/adjusting motor speed
08. lEasy bag change 21. lTune-ups
09. lEdge cleaning brushes 22. lWarranty
10. lLarge bag/dirt capacity 23. lOther
11. lLights
11. Where was this product purchased?
1. lMail Order/telephone 5. lOther website
2. lOreck store 6. lInfomercial/TV
3. lOther retail store 7. lOther
4. lOreck.com
12. a.) If you purchased a replacement product, what brand is being replaced?
(check all that apply)
01. lOreck 11. lKirby
02. lBissell 12. lMiele
03. lDirt Devil 13. lPanasonic
04. lDyson 14. lRainbow
05. lElectrolux 15. lRegina
06. lEureka 16. lRiccar/Simplicity
07. lEuro Pro/Shark/Fantom 17. lSharp
08. lGeneral Electric 18. lWestinghouse
09. lHoover 19. lRobot vacuum (any brand)
10. lKenmore 20. lOther
b.) If this is a replacement product, approximately how old was the product
you are replacing?
1. l1-2 years 4. l11-15 years
2. l3-5 years 5. l16-20 years
3. l6-10 years 6. lOver 20 years
13. When making this Oreck purchase, which other brands did you consider?
(check up to 3)
01. lNone, only Oreck 11. lKirby
02. lBissell 12. lMiele
03. lDirt Devil 13. lPanasonic
04. lDyson 14. lRainbow
05. lElectrolux 15. lRegina
06. lEureka 16. lRiccar/Simplicity
07. lEuro Pro/Shark/Fantom 17. lSharp
08. lGeneral Electric 18. lWestinghouse
09. lHoover 19. lRobot vacuum (any brand)
10. lKenmore 20. lOther
14. Do you or someone in your family have: (check all that apply)
1. lAllergies 4. lCleaning service
2. lAsthma 5. lShag carpet
3. lArthritis/Joint pain 6. lBoat
15. Other than the product just purchased, what other types of cleaners do you
currently own? (check all that apply) Other
Oreck Brand
Full Size Upright ..................................... l1. l
Stick Vac................................................. l2. l
Full Size Canister Vacuum ...................... l3. l
Mini Canister Vacuum ............................ l4. l
Wet/Dry Vacuum .................................... l5. l
Handheld Vacuum .................................. l6. l
Central Vacuum System ......................... l7. l
Floor Polisher ......................................... l8. l
Air Purifier.............................................. l9. l
Carpet Shampooer/Extractor .................. l10. l
16. Not including yourself, what is the GENDER and AGE (in years)
of children and other adults living in your household?
1. lNo One Else in Household 2. lChild under 1 Year
Male Female Age Male Female Age
1. l2. l1. l2. l
1. l2. l1. l2. l
17. Occupation: (check all that apply) You Spouse
Professional/Technical............................ l1. l
Upper Management/Executive ................ l2. l
Middle Management............................... l3. l
Sales/Marketing...................................... l4. l
Clerical/Service Worker .......................... l5. l
Tradesman/Machine Operator/Laborer ... l6. l
18. Are you or your spouse: You Spouse
A Homemaker?....................................... l1. l
Retired?.................................................. l2. l
A Student?.............................................. l3. l
Self Employed/Business Owner?............ l4. l
Working from a Home Office?................ l5. l
In the Military? ....................................... l6. l
A Veteran?.............................................. l7. l
19. Which group describes your annual family income?
01. lUnder $15,000 08. l$75,000-$99,999
02. l$15,000-$19,999 09. l$100,000-$124,999
03. l$20,000-$29,999 10. l$125,000-$149,999
04. l$30,000-$39,999 11. l$150,000-$174,999
05. l$40,000-$49,999 12. l$175,000-$199,999
06. l$50,000-$59,999 13. l$200,000-$249,999
07. l$60,000-$74,999 14. l$250,000 & over
20. Level of education: (check highest level completed)
1. lCompleted High School
2. lCompleted College
3. lCompleted Graduate School
()
SN
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yrs. yrs.
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without proper
postage.
SVT01-01
!802174385859!
21. Which credit cards do you use regularly?
1. lAmerican Express, Diners Club 3. lDepartment Store, Oil Company, etc.
2. lMasterCard, Visa, Discover 4. lDo not use credit cards
22. For your primary residence, do you:
1. lOwn? 2. lRent?
23. How recently did you move into your current residence?
1. lWithin 30 days 4. l7 to 12 months ago
2. lWithin 1 - 3 months 5. lHave not moved in
3. lWithin 4 - 6 months the last 12 months
24. Which of the following do you plan to do within the next
6 or 12 months? 1-6 7-12
Months Months
Buy/Lease a New Vehicle........................ l1. l
Buy/Lease a Used Vehicle....................... l2. l
25. Please check all that apply to your household.
01. lShop by Catalog/Mail 08. lOwn a Wireless/Cellular Phone
02. lShop via the Internet 09. lSubscribe to an Online/Internet
03. lMember of Frequent Flyer Program Service
04. lDonate to Charitable Causes 10. lSpeak Spanish
05. lOwn a Compact Disc Player 11. lOwn an Apple/Macintosh
06. lHave a Dog Computer
07. lHave a Cat 12. lOwn a CD-ROM Drive
01. lBicycling
02. lGolf
03. lPhysical
Fitness/Exercise
04. lRunning/Jogging
05. lSnow Skiing
06. lTennis
07. lCamping/Hiking
08. lFishing
09. lHunting/Shooting
10. lPowerboating
11. lSailing
12. lGrandchildren
13. lNeedlework/Knitting
14. lSewing
15. lFlower Gardening
16. lVegetable Gardening
17. lCrafts
18. lBuy Prerecorded
Videos
19. lAutomotive Work
20. lElectronics
21. lHome Workshop/Do-
It-Yourself
22. lRecreation Vehicles
(RVs)
23. lListen to
Records/Tapes/CDs
24. lAvid Book Reading
25. lBible/Devotional
Reading
26. lHealth/Natural Foods
27. lPhotography
28. lCultural/Arts Events
29. lFashion Clothing
30. lArt/Antique Collecting
31. lForeign Travel
32. lCruise Ship Vacations
33. lTravel in USA
34. lGourmet
Cooking/Fine Foods
35. lWines
36. lStamp/Coin
Collecting
37. lCollectibles
38. lOur Nation’s Heritage
39. lReal Estate
Investments
40. lStocks/Bond
Investments
41. lContests/
Sweepstakes
42. lCasino Gambling
43. lScience Fiction
44. lWildlife/
Environmental Issues
45. lDieting/Weight
Control
46. lScience/New
Technology
47. lSelf-Improvement
48. lWalking for Health
49. lWatching Sports
on TV
50. lHome Video
Recording
51. lMoneymaking
Opportunities
26. To help us understand our customers’ lifestyles, please indicate the interests and
activities in which you or your spouse enjoy participating on a regular basis.
27. Using the numbers in the above list, please indicate your 3 most important activities:
Thanks for taking the time to fill out this questionnaire. Your answers will be used for market research studies and reports. They will also allow you to receive important
mailings and special offers from a number of fine companies whose products and services relate directly to the specific interests, hobbies, and other information indicated
above. Through this selective program, you will be able to obtain more information about activities in which you are involved and less about those in which you are not.
Please check here if, for some reason, you would prefer not to participate in this opportunity. l
Failure to return this card will not diminish your warranty rights.
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