Orient BTP-R880NP User manual

I
IN NS ST TA AL LL LA AT TI IO ON N
M
MA AN NU UA AL L
Single Station Thermal Printer
zThis printer has been manufactured and branded for ORIENT Technologies
B.V. by Shandong New Beiyang Information Technology Co., Ltd.
zDesign and specifications are subject to change without notice. Ask your
supplier for technical specifications before purchase and/or use.
zWhenever in doubt about safety issues that might arise from using this product,
please contact the supplier immediately for assistance.
M
Mo od de el l: :B BT TP P- -R R8 88 80 0N NP P

BTP-R880NP Installation manual
Declaration
Information in this document is subject to change without notice. Shandong New Beiyang Information
Technology Co., Ltd. (hereinafter referred to as “New Beiyang”) reserves the right to improve products
as new technology, components, software, and firmware become available. If users need the further
data about these products, please feel free to contact New Beiyang or your local agents.
No part of this document may be reproduced or transmitted in any form or by any means, electronic or
mechanical, for any purpose without the express written permission of New Beiyang.
Copyright
Copyright © 2010 by SNBC
Printed in China
Version 1.0
Trademarks
Our registered trademarks are
Symbol Conventions
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Warning Items shall be strictly followed to avoid damages to body and equipment.
Caution Items with important information and prompts for operating the printer.
Certifications
The control system of SNBC has been approved of the following certification:
ISO9001 quality control system certification
ISO14001 environmental control system certification
OHSAS18001 profession health safety control system certification
IECQ QC080000 hazardous material process control system certification
BTP-R880NP has been approved of the following certification:
WEEE directive 2002/96/EC
ORIENT Technologies bv is complying with all aspects of the European Union’s WEEE directive
2002/96/EC. All the customers and end-users can send the products that have reached the end of
their lifes and are to be recycled, to ORIENT Technologies bv. ORIENT Technologies bv will take
care of the recycling of these products in an environmentally responsible manner in accordance with
WEEE directive.
Contact us
In CHINA:
Address: No.169 Huoju Rd, Weihai, Shandong, China. 264209
Hot line: [phone]
Fax: [phone]
E-mail: [e-mail]
Website: www.newbeiyang.com (via Contact button)
In EUROPE: ORIENT Technologies bv
Address: Meerheide 115, 5521 DX Eersel, The Netherlands
Hot line: [phone]
Fax: [phone]
Website: www.orient-technologies.com (via Contact button)

BTP-R880NP Installation manual
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CONTENT
GENERAL SAFETY INFORMATION ......................................2
1 INTRODUCTION OF BTP-R880NP .....................................3
2 PARTS IDENTIFICATIONS..................................................3
3 SETTING UP THE PRINTER ...............................................4
3.1 UNPACKING....................................................................................... 4
3.2CONNECTING THE CABLES ............................................................. 4
3.2.1 INTERFACE CONNECTOR......................................................... 5
3.2.2 CASH DRAWER CONNECTOR .................................................. 7
3.3LOADING THE PAPER ROLL ............................................................. 8
3.4 PAPER NEAR END ADJUSTMENT ................................................. 10
3.4.1 PAPER NEAR END POSITION ADJUSTMENT ........................ 10
3.4.2 REMAINING PAPER AMOUNT ADJUSTMENT ........................ 11
4 SWITCH, BUTTON AND LED............................................11
4.1 POWER SWITCH ............................................................................. 11
4.2 FEED BUTTON................................................................................. 11
4.3 LED AND BUZZERS......................................................................... 13
5 SPECIFICATIONS..............................................................13
5.1 GENERAL SPECIFICATIONS .......................................................... 13
5.2 AUTO CUTTER SPECIFICATIONS.................................................. 14
5.3 INTERFACE...................................................................................... 14
5.4 ELECTRIC PARAMETERS OF THE POWER SUPPLY................... 14
5.5 ENVIRONMENTAL CONDITIONS.................................................... 14
5.6 RELIABILITY..................................................................................... 15
5.7 BLACK MARK SPECIFICATIONS.................................................... 15
5.8 OVERALL DIMENSION .................................................................... 16
6 WALL MOUNTING.............................................................16
7 FEED BUTTON CONFIGURATION ...................................17

BTP-R880NP Installation manual
General Safety Information
Before installing and using the printer, please read the following items carefully.
Safety Labels
Don’t touch the cutter and tear bar of printer.
The print head is a thermal element and it is at high temperature during printing or just
after operation, therefore please do not touch it and its peripherals for safety reasons.
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The thermal head is an ESD-sensitive device. To prevent damage, do not touch either
its printing part or connecting parts.
Caution
Install the printer on a flat and stable place.
Reserve adequate space around the printer so that convenient operation and maintenance can be
performed.
Keep the printer away from water source.
Do not use or store the printer in a place exposed to heat of fire, moisture, serious pollution and
direct sunlight.
Do not place the printer on a place exposed to vibration or impact.
No dew condensation is allowed to the printer. In case of such condensation, do not turn on the
power until it has completely gone away.
Connect the DC adapter to an appropriate grounding outlet. Avoid sharing a single electrical with
large power motors and other devices that may cause the fluctuation in voltage.
Disconnect the DC adapter when the printer is not used for a long time.
Don’t spill water or other materials on the printer. If this happens, turn off the power immediately.
Do not allow the printer to start printing when there is no recording paper installed, otherwise the
print head and platen roller will be damaged.
To ensure quality print and normal lifetime, use recommended or good quality paper.
Shut down the printer when connecting or disconnecting interfaces connectors to avoid damage to
the control board.
Set the print darkness to a lower grade as long as the print quality is acceptable. This will help to
keep the print head durable.
The printer should only be disassembled or repaired by a technician, who is certified by the
manufacturer.
Keep this manual safe and at hand for ready reference.

BTP-R880NP Installation manual
1 Introduction of BTP-R880NP
BTP-R880NP is a high performance thermal printer, which can be widely used for
real-time printing application, such as POS system, restaurant system, ATM, etc.
BTP-R880NP can be connected with other devices via parallel interface, serial
interface, USB, Ethernet or WIFI and is available for WINDOWS 2000/XP/Server
2003/VISTA/WIN7/ Server2008, Linux and MAC.
2 Parts Identifications
1—Power LED
2—Error LED
3—Feed button
4—Tear bar
5—Top cover latch
6—Cutter cover
7—Middle cover
8—Power switch
9—Top cover
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10—LOGO plate
11—Top cover
12—Paper sensor
13—Top-cover-open sensor
The sensor detects whether the top
cover is closed or not.
14—Paper guide
The printer contains two paper guides.
One is installed in the printer on the right
hand side; the second one is added in
the box of the printer.-There are 4 long slots
at the base of paper holder, Putting the paper
guides in different slots will allow the printer
to use different paper widths listed as follows:
Without any paper guide: 82.5±0.5mm.
A paper guide in the slot 1: 80±0.5mm
A paper guide in the slot 2: 76±0.5mm
A paper guide in the slot 3: 69.5±0.5mm
Paper guides in the slot 3 and 4: 57 ±0.5mm

BTP-R880NP Installation manual
Caution: The paper guides are indispensable parts of the printer and should
be kept safely with the printer.
15—Paper-near-end sensor
For continuous paper, this sensor is used to detect whether the paper roll has
run out or near the end of the roll.
16—Printer platen
17—Power connector
18—Cash drawer connector
19—USB connector
20—Interface connector
3 Setting up the Printer
3.1 Unpacking
Check whether all items, which are listed on the packing list, are present and in a
good condition. If any item is damaged or missing, please contact your dealer.
3.2Connecting the Cables
You can connect the cables that are required for printing, to the printer. They all
connect to the connector panel at the back of the printer, which is shown below.
Before connecting any of the cables, make sure that both the printer and the
computer are turned off.
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BTP-R880NP Installation manual
3.2.1 Interface Connector
RS-232 serial interface
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Pin Signal
name
Signal
direction Function
1 FG — Frame ground
2 TXD Output Transmit data
3 RXD Input Receive data
4 RTS Output Same as DTR signal
6 DSR Input This signal indicates whether the host computer can
receive data.
SPACE indicates that the host computer can receive
data, and MARK indicates that the host computer
cannot receive data.
When DTR/DSR control is selected, the printer

BTP-R880NP Installation manual
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transmits data after confirming this signal (except when
transmitting data by DLE EOT, and GS a).
When XON/XOFF control is selected, the printer does
not check this signal.
7 SG — Signal ground
20 DTR Output 1) When DTR/DSR control is selected, this signal
indicates whether the printer is busy. SPACE
indicates that the printer is ready to receive data,
and MARK indicates that the printer is busy.
2) When XON/XOFF control is selected:
The signal acts the same as when DTR/DSR
control is selected.
Parallel interface
Pin Source Function Pin Source Function
1 H NStrobe 19 Signal Ground (nStrobe)
2 H Data 0
(Least Significant Bit) 20 Signal Ground (Data 1)
3 H Data 1 21 Signal Ground (Data 2)
4 H Data 2 22 Signal Ground (Data 3)
5 H Data 3 23 Signal Ground (Data 4)
6 H Data 4 24 Signal Ground (Data 5)
7 H Data 5 25 Signal Ground (Data 6)
8 H Data 6 26 Signal Ground (Data 7)
9 H Data 7
(Most Significant Bit) 27 Signal Ground (Data 8)
10 P NAck 28
Signal Ground
(PError, Select, and nAck)
11 P Busy 29
Signal Ground
(Busy and nFault)
12 P Perror 30
Signal Ground
(nAutoFd, nSelctIn, and nInit)
13 P Select 31 H NInit
14 H nAutoFd 32 P NFault
15 Not defined 33 Not defined
16 Logic Gnd 34 Not defined
17 Chassis Gnd 35 Not defined
18 P Peripheral Logic High 36 H nSelectIn

BTP-R880NP Installation manual
Ethernet
Pin Number Signal Name Function
1 TX+ Output Data+
2 TX- Output Data -
3 RX+ Input Data+
4 NC
5 NC
6 RX- Input Data -
7 NC
8 NC
USB interface
Pin Number Signal Name Function
1 VBUS +5V
2 DATA- Printer data transmit line minus
3 DATA+ Printer data transmit line plus
4 GND Ground
3.2.2 Cash Drawer Connector
On command of the host the printer can generate pulses via the connector for the
connected cash drawer to open (also known as cash-drawer-kick-out). The host can
retrieve the status of the drawer by using the DLE EOT, GS a, or GS r commands.
1) Pin assignments:
Pin Number Signal Name Function
1 Frame GND --
2 Drawer kick-out drive signal 1 Output Data
3 Drawer open/close signal Input Data
4 +24 V --
5 Drawer kick-out drive signal 2 Output Data
6 Signal GND --
2) Connector model:
Printer side: DuoYuan DY126-6P6C or equivalent
User side: 6-position 6-contact (RJ11 telephone jack)
3) Drawer kick-out drive signal
Output signal: Output voltage: Approximately 24V
Output current: 1A or less
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BTP-R880NP Installation manual
3.3Loading the Paper Roll
Note: Be sure to use paper rolls that meet the specifications. Do not use paper rolls
that have the paper glued to the core because the printer cannot detect the
paper end correctly.
1) Turn off the printer.
2) Open the printer top cover, as in the following figure.
3) Put the paper roll into the paper holder. See figure below.
Note: Recommend paper
Paper type Manufactory
TF50KS-E2C,TF50KS-E Nippon Paper Industries Co., Ltd
F70NA FUJI PHOTO FILM Co., Ltd
F240AC/F220-VP,FV230A1,PA220AG,HP220A Mitsubishi Paper Mill Co., Ltd.
PD150R,PD160R OJI Paper Co.,Ltd.
F5041，F5051，P5045，P5055 Mitsubishi HitTec Paper Flensburg GmbH
KF50，KP440 Kanzan Spezialpapiere GmbH
KT55F20，KT58F20，KT55HS Papier-fabrik August Koehler AG
P300，P350，P530 Kanzaki Specialty Paper
Caution:
Adjust the paper width by adjusting the paper guides according to the paper
type used.
Make sure that the paper roll is cut according to the requirement below before
loading:
Make sure that the heat sensitive side of paper faces the print head and the
rolling direction of paper meets the requirements. (See drawings under the top
cover). Note: If needed the heat sensitive side of the paper can be found by
scratching both sides of the paper with a hard object. The scratches on heat
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BTP-R880NP Installation manual
sensitive side will turn black.
The paper on the roll should be tightly wrapped when loading the roll in the
printer.
The paper roll should be loaded straight in the printer and not slanted. In this
way the roll will not be obstructed from rolling during printing.
4) Pull the end of the paper roll out up to the end of the top cover, and close the
printer cover completely See figure below.
Caution:
The top cover must be closed completely, failure to
do so will influence the normal operation of the
printer.
5) Tear off the surplus portion of the paper by using the
tear bar.
Caution:
When encountering a cutter malfunction due to a paper jam or due to an
unexpected power loss, do not open the top cover of the printer by force since
the moving blade of the cutter might have blocked the cover. Failing to do so
might damage the moving blade of the cutter. In case the moving blade is
blocking the cover of the printer, follow the instructions below to solve the
problem.
1) Switch the printer off and on again. The moving blade might be able to move to
its home-position, which enables opening of the top cover, If this does not
occur and the top cover is still stuck, than continue with the next steps.
2) Switch off the printer and disconnect the power adapter from the printer.
3) Remove the cutter cover as shown in figure below, which will expose a small
wheel-knob.
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BTP-R880NP Installation manual
If the auto cutter works in full cut mode, turn the wheel-knob counter-clockwise
as shown in figure below (turn it inversely when partial cut) while observing its
movement through the paper exit, do not stop turning until the moving blade is
completely separated from the stationary blade. Then open the top cover to
clear paper jam or such the like.
Moving blade
Normal position
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Caution 1: Usually, at the beginning of the knob being turned, the moving blade
seems to move very slowly. However, it’s moving. Therefore, keep
turning while carefully observing its movement.
Moving blade
Abnormal position
Caution 2: In case of being unable to turn the knob counter-clockwise as shown in
figure above, turn it clockwise.
3.4 Paper near end adjustment
3.4.1 Paper near end position adjustment
BTP-R880NP supports printing when the printer is in a horizontal (e.g. placed on
a table) or in a vertical position (e.g. mounted on a wall). User can detect the
remained paper in the horizontal and vertical location by adjusting the paper near
end sensor. The default printer setting is horizontal printing and paper near end
sensor is at the bottom of the paper house.
The adjustment of paper near end sensor position from horizontal to vertical:
Press the plastic shrapnel in position 1 along the direction of the arrow, while rotating
the thumbwheel in the direction as shown. The paper near end sensor will start to
rotate and when the plastic shrapnel is in position 2, the changing from horizontal to
vertical is completed.

BTP-R880NP Installation manual
3.4.2 Remaining paper amount adjustment of Paper near end
sensor
Remaining paper amount can be adjusted by adjusting the position of paper near
end sensor. The paper near end sensor has six levels and the red mark (actual color
on printer is white) shows the current level and it can be adjusted to different position
by moving the click wheel.
4 Switch, Button and LED
4.1 Power Switch
The power button turns the power on or off.
Note: Turn the power on only after connecting the power supply.
4.2 Feed Button
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Feed paper function
Printer will feed paper when the FEED BUTTON is pressed. The printer will feed

BTP-R880NP Installation manual
as long as the button is pressed.
Print self-test page function
When the FEED button is pressed while the printer is turned on, the printer will
print out a self-test page. The page gives information about the printer and the
settings.
Before starting the self-test, make sure that a paper roll has been loaded and
that the top cover is closed.
Configuration setting function
Pressing down the FEED button while turning on the power, will have the printer
print the self-test page as described above.
The printer will pause after cutting paper while the ERROR LED flashes. When
pressing the FEED button again, the printer will enter into the configuration
setting mode.
Entering the hexadecimal dump mode function
This function prints the data that is transmitted from the host computer in
hexadecimal numbers and in its corresponding alphanumerical characters.
< Print sample in Hexadecimal Dump mode >
In order to have this information printed, open the cover and turn the power on
while pressing the FEED button for about two seconds. Also the escape code
GS (A) can be sent from the host which will print the hexadecimal dump. When
closing the cover the printer will first print the text "Hexadecimal Dump To
terminate …..". From this point on, all data received by the printer will be printed
in hexadecimal numbers and in its corresponding characters.
NOTE:
(1) Non-printable characters will be printed as ".".
(2) In hexadecimal dump mode, all commands other than DLE EOT, DLE ENQ,
and DLE DC4 are not executed.
(3) Insufficient print data to fill the last line can be printed by pressing the FEED
button.
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BTP-R880NP Installation manual
Ending hexadecimal dumping function
Hexadecimal dump mode can be ended by turning off the power, or by pressing
the FEED button three times.
4.3 LED and Buzzers
4.3.1 LED
LED Status Description
On Printer is powered on
Power Indicator (Green)
(POWER) Off Printer is powered off
Off Printer is in normal status
Error Indicator (Red)
(ERROR) Flash Printer is in error status or Paper
near end
4.3.2 Description of LED and Error Status
Error information ERROR LED Buzzer
Print head is overheating Six times Six times
Input voltage is abnormal Five times Five times
Cutter Error Four times Four times
Cover Is Open Three times Three times
Paper End Twice Twice
Paper near end Flashing slowly No sound
Finding mark error or verify failed Flashing slowly No sound
Caution:
The temperature of the print-head is detected by means of a thermistor sensor.
If the temperature of the print-head becomes higher than 65℃, the protection
circuit of the printer will force the printer to stop printing.
5 Specifications
5.1 General Specifications
1) Printing method: Direct line thermal printing
2) Dot density: 203 DPI(H) ×180 DPI(V)
3) Printing direction: Unidirectional with friction feed
4) Printing width (max): 80mm {2.52 "}, 640 dot positions
5) Characters per line (default): Font A: 42
Font B: 56
Kanji: 21
6) Character spacing (default): Font A: 0.25 mm {0.01"} (2 dots)
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BTP-R880NP Installation manual
Font B: 0.25 mm {0.01"} (2 dots)
Kanji: 0.125 mm {0.005"} (1 dot)
Programmable by command
7) Printing speed: 230 mm/s (Max) {9.05"/s}
54.3 LPS maximum (4.23 mm/feed)
5.2 Auto Cutter Specifications
Item Parameter Remarks
Cutter type Slide cutter (Guillotine type)
Cutting time 500ms The time that one cut takes.
Cutting interval 3s 20 times/min. (Max.)
Paper type Thickness: 0.06 – 0.1mm Thermal paper or paper with the
same thickness
Operation voltage 24VDC
Max. static current 1.2A 24V DC
Cutter lifetime 1, 800,000 cuts
(with reference paper）Full cut or Partial cut
5.3 Interfaces
USB is fixed on board; all others (Serial Interface(RS232), Parallel
Interface(IEEE1284), Ethernet Interface, WLAN) are daughter boards.
5.4 Electric Parameters of the Power Supply
Item Parameter
Supply voltage 24VDC±5%
Current consumption Mean: approximately 2.0A (12.5% duty ratio)
Peak: Approximately 10 A
Ripple & Noise < 240mVp-p
Power Connector
1 --- Positive (+24V)
2 --- GND
3 --- NC.
Caution:
Please use the power adapter that is supplied with the printer or an equivalent
type.
5.5 Environmental Conditions
1) Operating temperature and humidity: 5～45℃，20 ~ 80% RH
(No dew condensation)
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BTP-R880NP Installation manual
2) Storage temperature and humidity：-40～55℃，≤93%RH (40 )℃
5.6 Reliability
1) Life times:
Thermal head: 100,000,000 pulses, 150 km
Auto cutter: 1,800,000 cuts
2) MTBF: 360,000 hours
3) MCBF: 60,000,000 lines
5.7 Black Mark Specifications
The printer can print on thermal paper that has black marks on the reverse side of
the heat sensitive side of the paper. The black marks are used for determining the
top-of-form. When using paper with black marks, the printer should be configured
accordingly in the Configuration setting function (see 4.2). The paper with black
marks needs the meet the following specifications:
zL1 Mark height: 3mm≤L1≤13mm.
zL2 Mark length: L2≥10mm.
zL3 Mark spacing: 20mm≤L3<500mm.
zMark location: Mark can be located in the left, middle and right (It is only
suitable for 80mm paper rolls).
zReflectivity: Mark’s reflection rate should be less than 15%. The reflectivity
of all other (white) area should be higher than 85%. In between the marks
there should be any objects like graphics or text.
Note:
Marks will be measured when printing or feeding. If the sensor detects that the mark
height is larger than that default value (default mark height is 13mm), printer will
report Paper end error.
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BTP-R880NP Installation manual
5.8 Overall Dimension
6 Wall Mounting
The printer can be mounted vertically on the wall according to below instructions:
1) Drill two holes (OD: 6mm, depth: 50mm, space of two hole: 75mm) on the wall as
in below figure:
2) Insert the plastic plugs in the holes and make sure that the plugs are fully inside
the holes and do not stick out.
3) Screw the two screws in the plastic plugs and keep10mm space between the
screw head and the wall surface.
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BTP-R880NP Installation manual
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4) Regulate the paper near end sensor (Please refer to 3.4.1), Mount the printer as
figure.
4) Every choice has a number, which indicates the number of times the FEED
button has to be shortly pressed. After this, the choice is validated by an additional,
but longer press of the FEED button (1 sec).
3) The procedure consists of several sub-menus and step-by-step working is
needed.
2) After the printer has printed the configuration sheet, press and hold the FEED
button to configure the printer. The main menu for the key-stroke setting procedure
is printed.
Parameter setting (configuring) by Feed button
1) Hold the FEED button pressed while switching the printer on.
7 Configuration setting function
After all settings have been done, they are stored in the printer by stepping back
through the submenus to the main menu by using the number “1” plus additional
press for validation.

BTP-R880NP Installation manual
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PARAMETER SETTING BY FEED BUTTON
MAIN MENU
Exit ->1
Print Self Test ->2
Configuration ->3 CONFIGURATION
Exit Without Save ->1
Exit With Save ->2
Communication ->3 Back To Last
Menu
->1
USB Interface ->2 USB MODE:API MODE
Back To Last
Menu
->1
WinDriver Mode ->2
API Mode ->3
Serial Interface ->3 SERIAL INTERFACE
Back To Last
Menu
->1
Baud Rates ->2 BAUD RATES:19200bps
Back To Last Menu ->1