Ortronics Wi-Jack DUO User manual

DRAFT
Wi-Jack DUO Installation Guide

ii Ortrontic Wi-Jack DUO Draft
Installation Guide 2006
Copyright © 2006 Ortronics, Inc. All rights reserved.
Specifications in this manual are subject to change without notice.
Originated in the USA.
Trademarks
Any other trademarks appearing in this manual are owned by their respective companies.

Contents iii
Contents
Wi-Jack DUO Installation Guide . . . . . . . . . . . . . . . . . . . i
Chapter 1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Overview of Ortronics AP Setup Process . . . . . . . . . . . . 4
Chapter 2 Provisioning Access Points. . . . . . . . . . . . . . . . . . . . . 5
Discovery Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
AP Reprovisioning . . . . . . . . . . . . . . . . . . . . . . . . . 7
AP Provisioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Manual Provisioning . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Connecting the Console Terminal. . . . . . . . . . . . . . . . . 12
Chapter 3 AP Deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Mounting the Ortronics Wi-Jack DUO . . . . . . . . . . . . . 13
Connecting Required Cables . . . . . . . . . . . . . . . . . . . . 13
Selecting Horizontal Cable. . . . . . . . . . . . . . . . . . . 13
Appendix A Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
“To AP” Specifications . . . . . . . . . . . . . . . . . . . . . 17
“To Network” Specifications . . . . . . . . . . . . . . . . . 17
Appendix B Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Accessing the AP Support Prompt . . . . . . . . . . . . . . . . 19
Direct SPOE Connection to Wireless Controller . . . 19
Direct Terminal Connection . . . . . . . . . . . . . . . . . . 20
Remote Telnet Connection . . . . . . . . . . . . . . . . . . . 21
AP Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Access Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
User Commands . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Privileged Commands . . . . . . . . . . . . . . . . . . . . . . 22
Appendix C Product Specifications . . . . . . . . . . . . . . . . . . . . . . . 23
Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Certifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

iv Ortronics Wi-Jack DUO Part OR-71601435 Rev 02
Installation Guide 2006
Product Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Ethernet Compatibility . . . . . . . . . . . . . . . . . . . . . . 25
Radio Characteristics . . . . . . . . . . . . . . . . . . . . . . . 25
Power over Ethernet . . . . . . . . . . . . . . . . . . . . . . . . 26
Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Optional Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Related Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Text Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Contacting Ortronics. . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Introduction 1
Chapter 1
CHAPTER 1
Introduction
The Ortronics Wi-Jack DUO™ is part of a comprehensive wireless network solution. The
device works in conjunction with the Ortronics Wireless Controller and can act as a wireless
access point or air monitor.
As a wireless Access Point (AP), the Ortronics Wi-Jack DUO provides transparent, secure,
high-speed data communications between wireless network devices (fixed, portable, or
mobile computers with IEEE 802.11a and IEEE 802.11b/g wireless adapters) and the wired
LAN.
As a wireless Air Monitor (AM), the Ortronics Wi-Jack DUO enhances wireless networks
by collecting statistics, monitoring traffic, detecting intrusions, enforcing security policies,
balancing wireless traffic load, self-healing coverage gaps, and more.

2 Ortronics Wi-Jack DUO Part OR-71601435 Rev 02
Draft 2006
Front View
FIGURE 1-1 Ortronics Wi-Jack DUO

Introduction 3
Chapter 1
1. Air Vents
These vents promote proper air circulation for cooling the device. Do not allow these vents
to be obstructed by mounting equipment, network cables, or any other material.
2. Designation Labels
3. User Port
This port attaches the Ortronics Wi-Jack DUO to a 10Base-T/100Base-TX (twisted-pair)
Ethernet LAN segment. This port supports wired users to gain access to the WLAN.
See Appendix A.
4. Serial Number & MAC Address
5. Backhaul Plug
An Ortronics Keystone Jack is provided for installation/integration of Wi-Jack DUO into the
LAN. See Chapter 3 for Details.
6. Internal Antennas for Wireless Communication

4 Ortronics Wi-Jack DUO Part OR-71601435 Rev 02
Draft 2006
Overview of Ortronics AP Setup Process
Setting up an Ortronics AP typically consists of four stages:
1 WLAN Planning—The administrator determines how many Ortronics APs will be
needed for their wireless network strategy and where they will be deployed. This can be
easily accomplished using Ortronics’ automated RF Plan site-survey software (available
separately as part of the Ortronics Wireless Controller).
2 AP Provisioning—Provisioning provides each Ortronics AP with initial settings that
allow it to locate the host Ortronics Wireless Controller. Depending on the network
topology and services, AP provisioning can be performed manually for each AP or
plug-and-play for batches of APs.
AP provisioning is discussed in 5.
3 AP Deployment—Once provisioned, the AP can be physically installed at its intended
place of operation.
AP deployment is covered in 13.
4 AP Configuration—The administrator defines the operational behavior for each
Ortronics AP, such as RF characteristics and security features.
For AP configuration information, refer to the Ortronics Wireless Software User’s
Guide.

Provisioning Access Points 5
Chapter 2
CHAPTER 2
Provisioning Access Points
Access Points are radio broadcast devices and as such are subject to governmental
regulation. Network administrators responsible for the configuration and operation of
Access Points must comply with local broadcast regulations. Specifically, Access Points
must use channel assignment appropriate to the location in which the Access Point will be
used. Ortronics, in compliance with governmental requirements, has designed the Wi-Jack
DUO such that only authorized network administrators can change these settings. For more
information on Wi-Jack DUO configuration, refer to the Ortronics Wireless Software User’s
Guide.
Provisioning provides the AP with initial network settings that allow it to locate the host
Ortronics Wireless Controller. The following provisioning methods (listed in the order of
preference recommended by Ortronics) are available:
zPlug and Play—Also known as the Discovery Protocol. This is the easiest method for
AP provisioning. With plug and play, Ortronics APs can be connected to the network
and brought into operation automatically. Although plug and play requires no manual
intervention for the APs, this method does require specific services to be configured on
your network in advance.
zAP Provisioning—Using this AP programming mode, AP configuration parameters are
defined on the Wireless Controller (using the CLI or Web interface) and then uploaded
to the APs.
This method can be used for adding Ortronics APs to a highly customized network, or
greatly simplified for the most common provisioning.
zManual Provisioning—APs can be individually provisioned using a serial console
terminal connected to the AP. Although this method is complex and requires
considerable care, manual provisioning can be used in almost any scenario, with or
without access to the Wireless Controller.
Note Manual provisioning is intended for use when no Ortronics Wireless
Controller is available, and is not generally recommended as the
primary method of AP provisioning. Plug and play or AP programming
mode are the preferred provisioning methods.

6 Ortronics Wi-Jack DUO Part OR-71601435 Rev 02
Installation Guide Draft 2006
Each of these three methods is explained in the following sections. Use these procedures for
initial provisioning of APs. To change the configuration for APs that have already been
provisioned, go to Maintenance > Program AP > Re-Provision. See the Ortronics Wireless
Software User’s Guide for more information on reprovisioning existing APs.
Discovery Protocol
The Discovery Protocol is a plug and play provisioning tool for Ortronics Wi-Jack DUO.
The Discovery Protocol performs two tasks:
zObtains the IP address of the TFTP server from which it downloads the AP boot image
zIt discovers the IP address of the master Ortronics Wireless Controller in the network
from which the AP can download its configuration.
The address of the TFTP server that the protocol discovers is the equivalent of the
BOOTROM environment variable serverip. The IP address of the Ortronics Wireless
Controller is the equivalent of the environment variable master.
The protocol can discover these values using DHCP or by discovery. In the case of DHCP,
the discovery protocol relies on a DHCP server which is configured to return the IP address
of the master Controller using the Vendor Specific Options in DHCP. To facilitate the
discovery protocol, Ortronics APs include this Vendor Specific Option in the requested
Option list, and if the DHCP server is configured to return the IP address of the Master
switch, the IP address will be a part of the DHCP response. This is used by the AP to get its
image as well as its configuration.
Discovery of the serverip and master variables is necessary when the DHCP response does
not include the Vendor Specific option. The AP attempts to discover an Ortronics Master
Wireless Controller by sending multicast packets and broadcast packets on its subnet. To use
the discovery method, the ADP discovery mechanism needs to be enabled on the Ortronics
Master Wireless Controller (using the adp discovery enable command).
If multicast routing is enabled in the IP network between the AP and the Master Wireless
Controller (which can be any one or more Ortronics Wireless Controllers in the network),
the IGMP-Join option should be enabled on the Ortronics Wireless Controller (using the
adp igmp-join enable command). If multicast routing is not enabled on the
network, the Ortronics Wireless Controllers need to be on the same broadcast domain as the
AP or an “IP Helper” must be configured to direct the broadcast discovery protocol packets
to the Ortronics Wireless Controller.