Ortronics Wi-Jack DUO User manual

DRAFT
Wi-Jack DUO Installation Guide

ii Ortrontic Wi-Jack DUO Draft
Installation Guide 2006
Copyright © 2006 Ortronics, Inc. All rights reserved.
Specifications in this manual are subject to change without notice.
Originated in the USA.
Trademarks
Any other trademarks appearing in this manual are owned by their respective companies.

Contents iii
Contents
Wi-Jack DUO Installation Guide . . . . . . . . . . . . . . . . . . . i
Chapter 1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Overview of Ortronics AP Setup Process . . . . . . . . . . . . 4
Chapter 2 Provisioning Access Points. . . . . . . . . . . . . . . . . . . . . 5
Discovery Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
AP Reprovisioning . . . . . . . . . . . . . . . . . . . . . . . . . 7
AP Provisioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Manual Provisioning . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Connecting the Console Terminal. . . . . . . . . . . . . . . . . 12
Chapter 3 AP Deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Mounting the Ortronics Wi-Jack DUO . . . . . . . . . . . . . 13
Connecting Required Cables . . . . . . . . . . . . . . . . . . . . 13
Selecting Horizontal Cable. . . . . . . . . . . . . . . . . . . 13
Appendix A Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
“To AP” Specifications . . . . . . . . . . . . . . . . . . . . . 17
“To Network” Specifications . . . . . . . . . . . . . . . . . 17
Appendix B Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Accessing the AP Support Prompt . . . . . . . . . . . . . . . . 19
Direct SPOE Connection to Wireless Controller . . . 19
Direct Terminal Connection . . . . . . . . . . . . . . . . . . 20
Remote Telnet Connection . . . . . . . . . . . . . . . . . . . 21
AP Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Access Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
User Commands . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Privileged Commands . . . . . . . . . . . . . . . . . . . . . . 22
Appendix C Product Specifications . . . . . . . . . . . . . . . . . . . . . . . 23
Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Certifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

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Product Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Ethernet Compatibility . . . . . . . . . . . . . . . . . . . . . . 25
Radio Characteristics . . . . . . . . . . . . . . . . . . . . . . . 25
Power over Ethernet . . . . . . . . . . . . . . . . . . . . . . . . 26
Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Optional Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Related Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Text Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Contacting Ortronics. . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Introduction 1
Chapter 1
CHAPTER 1
Introduction
The Ortronics Wi-Jack DUO™ is part of a comprehensive wireless network solution. The
device works in conjunction with the Ortronics Wireless Controller and can act as a wireless
access point or air monitor.
As a wireless Access Point (AP), the Ortronics Wi-Jack DUO provides transparent, secure,
high-speed data communications between wireless network devices (fixed, portable, or
mobile computers with IEEE 802.11a and IEEE 802.11b/g wireless adapters) and the wired
LAN.
As a wireless Air Monitor (AM), the Ortronics Wi-Jack DUO enhances wireless networks
by collecting statistics, monitoring traffic, detecting intrusions, enforcing security policies,
balancing wireless traffic load, self-healing coverage gaps, and more.

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Front View
FIGURE 1-1 Ortronics Wi-Jack DUO

Introduction 3
Chapter 1
1. Air Vents
These vents promote proper air circulation for cooling the device. Do not allow these vents
to be obstructed by mounting equipment, network cables, or any other material.
2. Designation Labels
3. User Port
This port attaches the Ortronics Wi-Jack DUO to a 10Base-T/100Base-TX (twisted-pair)
Ethernet LAN segment. This port supports wired users to gain access to the WLAN.
See Appendix A.
4. Serial Number & MAC Address
5. Backhaul Plug
An Ortronics Keystone Jack is provided for installation/integration of Wi-Jack DUO into the
LAN. See Chapter 3 for Details.
6. Internal Antennas for Wireless Communication

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Overview of Ortronics AP Setup Process
Setting up an Ortronics AP typically consists of four stages:
1 WLAN Planning—The administrator determines how many Ortronics APs will be
needed for their wireless network strategy and where they will be deployed. This can be
easily accomplished using Ortronics’ automated RF Plan site-survey software (available
separately as part of the Ortronics Wireless Controller).
2 AP Provisioning—Provisioning provides each Ortronics AP with initial settings that
allow it to locate the host Ortronics Wireless Controller. Depending on the network
topology and services, AP provisioning can be performed manually for each AP or
plug-and-play for batches of APs.
AP provisioning is discussed in 5.
3 AP Deployment—Once provisioned, the AP can be physically installed at its intended
place of operation.
AP deployment is covered in 13.
4 AP Configuration—The administrator defines the operational behavior for each
Ortronics AP, such as RF characteristics and security features.
For AP configuration information, refer to the Ortronics Wireless Software User’s
Guide.

Provisioning Access Points 5
Chapter 2
CHAPTER 2
Provisioning Access Points
Access Points are radio broadcast devices and as such are subject to governmental
regulation. Network administrators responsible for the configuration and operation of
Access Points must comply with local broadcast regulations. Specifically, Access Points
must use channel assignment appropriate to the location in which the Access Point will be
used. Ortronics, in compliance with governmental requirements, has designed the Wi-Jack
DUO such that only authorized network administrators can change these settings. For more
information on Wi-Jack DUO configuration, refer to the Ortronics Wireless Software User’s
Guide.
Provisioning provides the AP with initial network settings that allow it to locate the host
Ortronics Wireless Controller. The following provisioning methods (listed in the order of
preference recommended by Ortronics) are available:
zPlug and Play—Also known as the Discovery Protocol. This is the easiest method for
AP provisioning. With plug and play, Ortronics APs can be connected to the network
and brought into operation automatically. Although plug and play requires no manual
intervention for the APs, this method does require specific services to be configured on
your network in advance.
zAP Provisioning—Using this AP programming mode, AP configuration parameters are
defined on the Wireless Controller (using the CLI or Web interface) and then uploaded
to the APs.
This method can be used for adding Ortronics APs to a highly customized network, or
greatly simplified for the most common provisioning.
zManual Provisioning—APs can be individually provisioned using a serial console
terminal connected to the AP. Although this method is complex and requires
considerable care, manual provisioning can be used in almost any scenario, with or
without access to the Wireless Controller.
Note Manual provisioning is intended for use when no Ortronics Wireless
Controller is available, and is not generally recommended as the
primary method of AP provisioning. Plug and play or AP programming
mode are the preferred provisioning methods.

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Each of these three methods is explained in the following sections. Use these procedures for
initial provisioning of APs. To change the configuration for APs that have already been
provisioned, go to Maintenance > Program AP > Re-Provision. See the Ortronics Wireless
Software User’s Guide for more information on reprovisioning existing APs.
Discovery Protocol
The Discovery Protocol is a plug and play provisioning tool for Ortronics Wi-Jack DUO.
The Discovery Protocol performs two tasks:
zObtains the IP address of the TFTP server from which it downloads the AP boot image
zIt discovers the IP address of the master Ortronics Wireless Controller in the network
from which the AP can download its configuration.
The address of the TFTP server that the protocol discovers is the equivalent of the
BOOTROM environment variable serverip. The IP address of the Ortronics Wireless
Controller is the equivalent of the environment variable master.
The protocol can discover these values using DHCP or by discovery. In the case of DHCP,
the discovery protocol relies on a DHCP server which is configured to return the IP address
of the master Controller using the Vendor Specific Options in DHCP. To facilitate the
discovery protocol, Ortronics APs include this Vendor Specific Option in the requested
Option list, and if the DHCP server is configured to return the IP address of the Master
switch, the IP address will be a part of the DHCP response. This is used by the AP to get its
image as well as its configuration.
Discovery of the serverip and master variables is necessary when the DHCP response does
not include the Vendor Specific option. The AP attempts to discover an Ortronics Master
Wireless Controller by sending multicast packets and broadcast packets on its subnet. To use
the discovery method, the ADP discovery mechanism needs to be enabled on the Ortronics
Master Wireless Controller (using the adp discovery enable command).
If multicast routing is enabled in the IP network between the AP and the Master Wireless
Controller (which can be any one or more Ortronics Wireless Controllers in the network),
the IGMP-Join option should be enabled on the Ortronics Wireless Controller (using the
adp igmp-join enable command). If multicast routing is not enabled on the
network, the Ortronics Wireless Controllers need to be on the same broadcast domain as the
AP or an “IP Helper” must be configured to direct the broadcast discovery protocol packets
to the Ortronics Wireless Controller.

Provisioning Access Points 7
Chapter 2
Once these discovery prerequisites are met, the switch will respond to APs with the IP
address of the Ortronics Master Wireless Protocol. The APs can then obtain their image and
configuration.
To enable Discovery Protocol on an Ortronics Wireless Controller, enter:
(A5000) (config) #adp discovery enable
To enable IGMP-Join on an ADP multicast group on an Ortronics Wireless Controller, enter:
(A5000) (config) #adp igmp-join enable
Note If you have location-specific configurations for your Access Points, you will
need to apply this configuration information using AP Reprovisioning.
Refer to the Ortronics Wireless Software User’s Guide for details on AP
Reprovisioning and see the feature description below.
AP Reprovisioning
AP Reprovisioning is the process by which APs are assigned, for example, location codes.
Location codes are important for recalibration and triangulation. For details on AP
Reprovisioning, see the Ortronics Wireless Software User’s Guide.

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AP Provisioning
AP Provisioning is useful for brand new APs with default configurations. To perform AP
Provisioning from the GUI:
1GotoMaintenance > Program AP.
On this window, there are two tabs: Provisioning and Reprovisioning. The
Provisioning tab is selected by default.
FIGURE 2-1 Provisioning Tab
2 Configure the APs IP address on the Subnet and the Netmask.
This is the subnet from which the AP gets an IP during provisioning.
3 Select the Port or Port Range for provisioning.
To set the Port Range, select the first and the last ports of your range. All the ports in
between are automatically selected. (Ports have to be sequentially assigned.)

Provisioning Access Points 9
Chapter 2
4 Enter the required information and click Enable.The Port Range screen displays.
FIGURE 2-2 Port Range Screen
5 Plug the AP into one of the ports configured for provisioning.
If your AP is already plugged into the port, unplug it and plug it in again.
If AP is connected through PoE, enter poe off followed by poe on.
The AP will come up with an IP from the provisioning subnet
After the AP comes up it should be in the provisioning list. Provisioning list shows the
list of APs which are plugged into the provisioning ports.

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6 Click the Refresh link (not the browser Refresh option) to see if the AP entry has
displayed. (This might take a moment.)
If you cannot see the entry after 1-2 minutes, click Refresh again.
The Clear Table button appears after an entry in the list appears.
To erase all the table entries, click Clear Table. (You cannot clear selected entries.) If a
number of APs are provisioned and you click Clear Table, only the entries which come
up afterwards can be provisioned.
If the entry does not show up in the AP list, check network connectivity. Go to the AP
console and verify if the AP has come up with the IP from the provisioning subnet.
7 After the entry shows up on the page, configure the location, Host IP/Name, Master IP
address.
If AP is going to be assigned a static IP, click Use the following IP Address and enter
the IP address, Netmask, Gateway IP.
If the AP is going to obtain an IP address using DHCP, click Use IP Address Using
DHCP.
8 After configuring the required parameters, select the entry from the list (AP to which the
configuration has to be applied) and click Apply.
The State field changes from U(Unprovisioned) to In Progress.
9 After a few seconds, click the Refresh link again and the State will have changed to P
(Provisioned).
Note Check that the configured parameters are reflected in the AP list entry.
Note Ortronics recommends that you provision each AP for a unique location as
suggested by site-survey planning. Label each AP with this location infor-
mation and place the AP in its proper location. Failure to place APs in the
location for which they were provisioned will reduce the effectiveness of
such RF features as triangulation.
10 Click Back to go into the previous page
We can see that the Subnet is still configured and Port/s are selected.
11 When finished provisioning APs, click Disable to disable AP Provisioning.

Provisioning Access Points 11
Chapter 2
Note Disable AP Provisioning after all the required APs are provisioned. Ports
that are enabled for provisioning do not handle traffic. Therefore plugging
an already provisioned AP into a port still set to provisioning mode will pre-
vent that AP from functioning.
Now the AP is configured with the Parameters given
12 Reboot the AP so the AP will come up with the new configured parameters.
Use the Reprovisioning tab for APs which are already deployed but need to be reconfigured.
See the Ortronics Wireless Software User’s Guide for information on reprovisioning.

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Manual Provisioning
Connecting the Console Terminal
Manual provisioning requires this procedure. You must use the serial console breakout
adapter cable to be able to access the serial console interface to the Ortronics Wi-Jack DUO
while allowing the device to be powered by the AC adapter or PoE (from an Ortronics
Wireless Controller).
FIGURE 2-3 Wi-Jack AP DUO

AP Deployment 13
Chapter 3
CHAPTER 3
AP Deployment
This chapter covers installation of the Ortronics Wi-Jack DUO Access Point.
Mounting the Ortronics Wi-Jack DUO
When provisioning is complete, mount the Ortronics Wi-Jack DUO at its intended service
location.
The Ortronics Wi-Jack DUO with internal antennas is intended only for installation in
Environment A as defined in IEEE 802.3.af. All interconnected equipment must be
contained within the same building, including the interconnected equipment’s associated
LAN connections.
Select a location as close as possible to the center of the intended coverage area. If
necessary, use the Ortronics RF Plan site survey tool to determine the optimum locations for
your access points and air monitors.
The service location should be free from obstructions or obvious sources of interference.
Normally, the higher you place an access point or air monitor, the better its performance.
The Ortronics Wi-Jack DUO is not suitable for outside use.
Connecting Required Cables
The Ortronics Wi-Jack DUO with internal antennas are intended only for installation in
Environment A as defined in IEEE 802.3.af. All interconnected equipment must be
contained within the same building, including the interconnected equipment's associated
LAN connections.
Selecting Horizontal Cable
The 10/100 Mbps Ethernet (FE) port is used to connect the AP to a 10Base-T/100Base-TX
(twisted-pair) Ethernet LAN segment. The appropriate FE jumper cable is supplied.
Horizontal cable most be 8-conductor, Category 5e minimum, UTP, straight-through FE
cable.
The maximum horizontal run length for FE cable is 100 meters (325 feet).

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Install cables in accordance with all applicable local regulations and practices.
For more port and cable details, see Appendix B.

AP Deployment 15
Chapter 3

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