Ositech comm Titan II User manual

Title: Ositech Titan II Gateway –User Manual Revision: G
Document # : 2900 -002-NA Page 1 1 of 94
Ositech Titan II Gateway -
User Manual
Document Status: Released

Title: Ositech Titan II Gateway –User Manual Revision: G
Document # : 2900 -002-NA Page 2 2 of 94
Revision History
DATE REV REASON
June 21, 2011 A Initial Document Creation – JC
July 12, 2011 B Unified document for both hardware revisions, incorporated
Physio-Control feedback - JC
July 22, 2011 C Incorporated Physio-Control feedback - JC
July 27, 2011 D Incorporated further feedback, updated Audio screen shot for
product release.
February 22, 2013 E Updated to support latest unified firmware - JC
July 24, 2013 F Updated to support all product variants, including cellular - JC
August 2 , 2013 G Incorporated Physio-Control feedback - JC

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Table of Contents
1 INTRODUCTION .............................................................................................................. 5
1.1 PURPOSE ................................................................................................................................ 5
2 DEFINITIONS ................................................................................................................... 6
3 WINDOWS INSTALLATION ......................................................................................... 7
3.1 WINDOWS CONFIGURATION SOFTWARE INSTALLATION.................................. 7
3.2 TITAN II DEVICE DRIVER INSTALLATION ............................................................... 10
3.2.1 WINDOWS XP USB DEVICE DRIVER INSTALLATION......................................................10
3.2.2 WINDOWS VISTA USB DEVICE DRIVER INSTALLATION................................................13
3.2.3 WINDOWS 7 USB DEVICE DRIVER INSTALLATION .........................................................15
3.2.4 WINDOWS USB DEVICE DRIVER INSTALLATION .........................................................16
4 LIFEPAK
®
MONITOR OPERATIONS ...................................................................... 19
5 TITAN II GATEWAY CONFIGURATION UTILITY ................................................ 27
5.1 WELCOME ............................................................................................................................ 29
5.2 BASIC SETTINGS ............................................................................................................... 30
5.2.1 Description .....................................................................................................................................30
5.2.2 Gateway Identification...............................................................................................................31
5.2.2.1 Cellular Carrier .....................................................................................................................31
5.2.2.2 Model No..................................................................................................................................31
5.2.2.3 Serial No. .................................................................................................................................31
5.2.3 Telephone Number ......................................................................................................................32
5.2.3.1 Telephone Number ..............................................................................................................32
5.2.3.2 Automatic ................................................................................................................................32
5.2.4 Server URL ......................................................................................................................................32
5.2.5 Username ........................................................................................................................................33
5.2.6 Password .........................................................................................................................................33
5.2.7 Re-enter Password......................................................................................................................33
5.2. Enable Audible Feedback .........................................................................................................34
5.3 WIRELESS SETTINGS ...................................................................................................... 35
5.3.1 CONNECTIONS...............................................................................................................................35
5.3.1.1 New Wifi Connection ..........................................................................................................35
5.3.1.1.1 Connection Name .........................................................................................................36
5.3.1.1.2 Large Upload...................................................................................................................36
5.3.1.1.3 Backhaul...........................................................................................................................37
5.3.1.1.4 SSID Name .......................................................................................................................37
5.3.1.1.5 SSID Visible .....................................................................................................................37
5.3.1.1.6 Authentication Type ....................................................................................................37
5.3.1.1.7 Key ......................................................................................................................................38
5.3.1.1. View Available Wireless Networks ........................................................................38
5.3.1.2 New Cellular Connection ..................................................................................................39
5.3.1.2.1 Connection Name .........................................................................................................40
5.3.1.2.2 Login Username.............................................................................................................40
5.3.1.2.3 Login Password .............................................................................................................40
5.3.1.2.4 APN String........................................................................................................................40
5.3.1.2.5 Select Cellular Provider .............................................................................................41

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5.3.1.3 Connection Test ...................................................................................................................41
5.3.1.4 Connection Management..................................................................................................43
5.3.1.4.1 Connection Prioritization...........................................................................................43
5.3.1.4.2 Connection Manipulation ..........................................................................................44
5.4 REGISTER DEVICE............................................................................................................ 45
5.4.1 UNREGISTER DEVICE .................................................................................................................47
5.5 AUDIO..................................................................................................................................... 49
5.6 ADVANCED SETTINGS .................................................................................................... 49
5.6.1 ADVANCED ......................................................................................................................................49
5.6.2 IMPORT/EXPORT SETTINGS....................................................................................................50
5.6.2.1 IMPORT CONFIGURATION ................................................................................................51
5.6.2.2 EXPORT CONFIGURATION................................................................................................53
5.6.3 RESTORE FACTORY SETTINGS ..............................................................................................55
5.6.4 DEBUG LOG ....................................................................................................................................56
5.6.4.1 Delete Debug Log.................................................................................................................57
5.6.4.2 Export Debug Log.................................................................................................................57
5.6.4.3 Back ...........................................................................................................................................58
5.6.5 OTHER...............................................................................................................................................59
5.6.5.1 Perform Firmware Upgrade .............................................................................................60
5.6.5.2 Change Login Credentials ................................................................................................63
6 TECHNICAL SUPPORT ............................................................................................... 65
APPENDIX A: CELLULAR PRE-AUTHORIZATION ..................................................... 66
APPENDIX B: VERIZON (CDMA) ACTIVATION / REACTIVATION ........................ 68
APPENDIX C: SIM CARD REMOVAL / INSERTION ................................................... 72
APPENDIX D: HOW TO RESET USERNAME AND PASSWORD ............................ 82
APPENDIX E: TROUBLESHOOTING FAILED CONNECTIONS ............................... 83
APPENDIX F: COMMUNICATION REQUIREMENTS FOR AUDIO OPERATION 86
APPENDIX G: FRONT PANEL LED’S .............................................................................. 88
APPENDIX H: EXPECTED AUDIBLE RESPONSES .................................................... 89
APPENDIX I: STATUS PAGE .............................................................................................. 90
APPENDIX J: UNDERSTANDING TRANSMISSION CONNECTIONS .................... 92
APPENDIX K: FCC INFORMATION TO USERS ........................................................... 94

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1INTRODUCTION
1.1 PURPOSE
This document is a detailed user manual for the Ositech Titan II Gateway family of
products. This includes various models that support Wifi, Cellular and Audio
operations, or a combination.
Below, is a picture of an Ositech Titan II Gateway (with Audio support) including its
respective protective enclosure. This manual will detail how to install and configure
the Ositech Titan II Gateway prior to use with your Physio-Control LIFEPAK
®
12
Defibrillator/Monitor or LIFEPAK
®
15 Monitor/Defibrillator. These instructions are
common to all hardware variants; however only applicable features will be visible and
usable for that specific product variation. As such, only the differences will be
highlighted.
Ositech Titan II Gateway with Enclosure (With Audio Support, Microphone Location
Highlighted)

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2DEFINITIONS
AP – Access Point
DNS – Domain Name Server
ECG – ElectroCardioGram
ID – IDentification
INI – INItialization File
I.T. – Information Technology
LED – Light Emitting Diode
PWR – Power LED
RD – Receive Data LED
SEC – Second
SSID – Service Set IDentifier
DNS – Domain Name Server
TD – Transmit Data LED
USB – Universal Serial Bus
WAN – Wide Area Network
WEP – Wireless Encryption Protocol
WF – Wifi LED
Wifi – 02.11 Wireless Fidelity (Wireless Networking)
WPA-PSK – 02.11 Wifi Protected Access – Pre Shared Key
WPA2-PSK – 02.11 Wifi Protected Access 2 – Pre Shared Key

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3WINDOWS INSTALLATION
The Ositech Titan II Gateway configuration is done through various versions of Microsoft
Windows using Internet Explorer. For the scope of this document, the installation
process is illustrated for Windows XP, Vista and Windows 7 (32 and 64bit). Windows 95,
9 , ME, NT, and 2000 are unsupported.
The Windows installation and configuration includes the installation of the Ositech Titan
II Gateway and its USB drivers, and as well, its corresponding network connection that is
automatically created by Windows.
Once your Ositech Titan II Gateway has been installed and configured under Windows,
you are then ready for operations with your Physio-Control LIFEPAK 12
Defibrillator/Monitor or LIFEPAK 15 Monitor/Defibrillator and the LIFENET
®
System.
During the software installation, a link to the User Manual is created for you and provided
through your system Start Menu. You must review the User Manual prior to configuring
your Ositech Titan II Gateway, to familiarize yourself with its operations. Do not connect
your Ositech Titan II Gateway until you have run the installation software.
3.1 WINDOWS CONFIGURATION SOFTWARE INSTALLATION
Insert your installation CDROM that was provided as part of your kit. The Fastmenu
system will appear. Click the “Install Titan II Gateway Configuration Software” button to
begin the installation process. If you do not see the Fastmenu system appearing on your
computer system, your CDROM Autostart feature is disabled. However, you can still
launch the Fastmenu system by browsing the contents of the CDROM, and then double
clicking the file Autorun.exe.

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During this time, be patient while the Ositech Titan II Gateway Configuration Utility Setup
Wizard launches, it may take a few moments. Once the Ositech Titan II Gateway
Configuration Utility Setup Wizard loads, click the Next button to continue.
At this point, you need to examine the software license agreement that is displayed. You
must accept the software license agreement in order to continue. Once you have read
and agreed to the terms and conditions of the software license agreement, click the “I
Agree” button to proceed.
The setup wizard will now prompt you for the installation destination folder. If you are
satisfied with the default installation path, simply click the Install button. However, if
you choose to install to a different folder, click the browse button and select your
destination folder of choice, then click the Install button to continue. You are advised to
keep the default installation path that is shown.

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The setup wizard will now advise you that the Ositech Titan II Gateway Configuration
Utility has been installed on your computer. Click the Finish button to exit the Ositech
Titan II Gateway Configuration Utility Setup Wizard. The software for Ositech Titan II
Gateway is now fully installed and accessible via your Start button. You are now ready to
install your Ositech Titan II Gateway device in Windows.

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3.2 TITAN II DEVICE DRIVER INSTALLATION
** IMPORTANT NOTE **
Since there are many ways and aspects of customizing Windows to your needs,
please be advised that the following Windows installation directions and
illustrations may not reflect your computer system exactly. The installation
instructions are designed to guide you thru the device driver installation as
closely as possible to your specific computer system.
3.2.1 WINDOWS XP USB DEVICE DRIVER INSTALLATION
Connect the Ositech Titan
II Gateway to your
LIFEPAK monitor and
power on the monitor.
Start your computer
system, and then connect
the USB Cable to the
Ositech Titan II Gateway
and then insert the other
end of the USB cable into
any free USB port on your
computer system.
In a moment, Windows will detect the presence of
new hardware, and accordingly Windows will launch
the Found New Hardware Wizard. Please be patient
during this time, as the Ositech Titan II Gateway
requires a few seconds to start up normally. Since
you do not need to connect to Windows Update to
search for software, ensure your bullet is set to
“No, not this time”, and then click Next to proceed.
Please note, certain configurations of Windows XP
may not display this screen, and if so, please
continue to the next step.

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Ensure that “Install the software automatically [Recommended]” is selected, and then
click Next to continue with the USB installation.
You will now be advised that the Ositech Titan II Gateway device has not passed
Windows Logo testing. You must click “Continue Anyway” to continue with the
installation at this point. Please be assured that this software will neither impair nor
destabilize your computer system. Please note, certain configurations of Windows XP
may not display this screen, and if so, please continue to the next step.

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The Found New Hardware Wizard should now advise you that it has completed installing
your Ositech Titan II Gateway device. Click Finish to close the wizard.

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3.2.2 WINDOWS VISTA USB DEVICE DRIVER INSTALLATION
Connect the Ositech Titan
II Gateway to your
LIFEPAK monitor and
power on the monitor.
Start your computer
system, and then connect
the USB Cable to the
Ositech Titan II Gateway
and then insert the other
end of the USB cable into
any free USB port on your
computer system
In a moment, Windows should detect the
presence of new hardware, and accordingly
Windows will launch the Found New
Hardware Wizard. Please be patient during
this time, as the Ositech Titan II Gateway
requires a few seconds to start up
normally. Please click “Locate and install
driver software (recommended) to proceed
with the device driver installation.
You will now be advised that Windows can’t
verify the publisher of this driver software.
You must click “Install this driver software
anyway” to continue with the installation.
Please be assured that this software will
neither impair nor destabilize your computer
system.

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The Found New Hardware Wizard should now advise you (via your system tray) that it has
successfully completed installing your Ositech Titan II Gateway.

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3.2.3 WINDOWS 7 USB DEVICE DRIVER INSTALLATION
Connect the Ositech Titan
II Gateway to your
LIFEPAK monitor and
power on the monitor.
Start your computer
system, and then connect
the USB Cable to the
Ositech Titan II Gateway
and then insert the other
end of the USB cable into
any free USB port on your
computer system.
In a moment, Windows should detect the presence of new hardware, and accordingly
Windows will launch the Found New Hardware Wizard. Please be patient during this
time, as the Ositech Titan II Gateway requires a few seconds to start up normally.
At this point, Windows 7 will proceed to install the Ositech Titan II Gateway, without any
further intervention on your behalf.
The Found New Hardware Wizard should now advise you (via your system tray) that it has
successfully completed installing your Ositech Titan II Gateway.

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3.2.4 WINDOWS USB DEVICE DRIVER INSTALLATION
This section applies to both Windows 32bit and Windows 64 bit platforms.
Connect the Ositech Titan
II Gateway to your LIFEPAK
monitor and power on the
monitor. Start your
computer system, and then
connect the USB Cable to
the Ositech Titan II
Gateway and then insert
the other end of the USB
cable into any free USB
port on your computer
system.
In order to install the device driver for the Ositech Titan II Gateway, open your Windows
Management applet, and view your system Device Manager. Here, under the Other
devices category, you will observe an “RNDIS/Ethernet Gadget”.

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Right click on the “RNDIS/Ethernet Gadget” device and select “Update Driver Software”.
Ensure you have the Ositech installation CDROM inserted into your CDROM drive at this
time.
The Update Driver Software wizard will now greet you. Click “Browse my computer for
driver software” to proceed.
Browse to your CDROM drive. Please note, the drive letter associated with your specific
CDROM drive may be different from that illustrated below.

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Click the Next button, and at this point, Windows will proceed to install the Ositech
Titan II Gateway, with no further action required.
The Update Drive Software wizard should now advise you that it has successfully
completed installing your Ositech Titan II Gateway.

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4LIFEPAK
®
MONITOR OPERATIONS
This section will illustrate how to use the Ositech Titan II Gateway device in a real world
scenario, in conjunction with a LIFEPAK monitor. In order to begin, you need to ensure
you have the proper credentials to access the wireless network that you intend to join,
and as well, you will need your access credentials (Username, Password, and URL) for
the Physio-Control LIFENET
®
System. If you are unsure of your Physio-Control LIFENET
System credentials, please contact Technical Support, or your local Physio-Control
LIFENET System team. Section 5 of this document details the full operations of the
configuration utility in depth for you convenience. It is recommended to have the Ositech
Titan II Gateway connected to the LIFEPAK device and powered on during configuration.
For descriptive purposes, this document will refer to all variants of the Ositech Titan II
Gateway interchangeably as the Ositech Titan II Gateway. The configuration of all
hardware variants is virtually identical; however the differences between them,
specifically audio and cellular related are fully documented and illustrated.
To begin, collect the login credentials (SSID, Encryption type, Passkey and Cellular APN,
if required) to join the wireless network(s) that will be used at your locations. You will
also need your credentials for the Physio-Control LIFENET System.
Launch the Ositech Titan II Gateway Configuration Utility, from your Start Menu. Click
your Start button, and then choose the program group Ositech Titan II Gateway
Configuration Utility, and then select the Ositech Titan II Gateway Configuration Utility.
When the configuration utility opens, you must login to the configuration utility. Your
default username is “admin” and the accompanying password is also “admin”, without
the quotation marks. Enter your username and password accordingly, and then click OK
to login to your Ositech Titan II Gateway.
If you are having difficulty accessing the Ositech Titan II Wireless Configuration Utility,
please contact Physio-Control Technical Support accordingly, or your local
Physio-Control LIFENET System team.

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Note: To access the Ositech Titan II Gateway Configuration Utility, your system must
have Windows Internet Explorer version 7 or installed.
The configuration utility will now appear. On the left side of the configuration utility,
click Basic, to access the Basic Settings page. Here, you will enter a Description as a
user-friendly name for the Ositech Titan II Gateway, keeping in mind that this field
populates the associated column on the LIFENET System. As your Description, make this
name unique to identify the location.
Next, on the Basic Settings page, examine your entries for Gateway Identification. These
entries also populate the associated columns on the LIFENET System. The Cellular
Carrier or Model No., under most circumstances will auto populate, and should NOT be
altered, unless you have a specific reason to do so. For the serial number, you should
observe this field matches your bar-coded serial number on your actual Ositech Titan II
Gateway.
The next field is the Telephone Number. Under most circumstances, if a cellular
connection is present, this field auto populates. As such, this field should NOT be
altered unless you have a specific reason to do so.
The Server URL field is next. Here, please use the pull down arrow, and select your
geographic region and the configuration utility will automatically populate the correct
Server URL for you. The default region is United States; however there is also an option
for Canada and Europe. In addition, the Other option can be selected to override the URL
with one provided from your Physio-Control LIFENET System team, only if you are
instructed to do so.