Osram Lightify User manual
Operation manual – LIGHTIFY®Home ONBOARDING 2
LIGHTIFY®Home ONBOARDING |What you need to get started?
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Download the
LIGHTIFY®App now!
LIGHTIFY®
GATEWAY
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Please note:
• Check the transmission frequency of your router:
you can integrate LIGHTIFY®at 2.4 GHz.
• Change default (automatic selection) from 1 to 10 because
channels 11, 12, 13 are unfortunately not supported.
LIGHTIFY®Home ONBOARDING –
What you need to get started?
3Operation manual – LIGHTIFY®Home ONBOARDING
Please choose
“Get started”
“Create your
Account”. Register your
name, e-mail address,
password min. 6
characters and press
“create your account”.
You will receive an
activation code to
your e-mail address
Scan the QR code of
the Gateway or type
in the serial number
(S/N) found on the
back side.
Welcome to
LIGHTIFY®:
Check your e-mail
mailbox and type in
the activation code
per copy/paste.
Please note:
• Use the right password length
of min. 6 characters only
• If you didn’t recieve the
activation code, please
check your SPAM folder
(the code is only available
for 60 minutes)
If you still don’t get the code,
please try again with a new
e-mail address or write an e-mail
to our customer support:
(please add
a picture of the back side off the
Gateway & the S/N Nr.)
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LIGHTIFY®Home ONBOARDING – First Steps on the App
LIGHTIFY®Home ONBOARDING |First Steps on the App
4Operation manual – LIGHTIFY®Home ONBOARDING
Further information:
If the Gateway is already
connected to your Home Wi-Fi,
it will not show up on your
phone's Wi-Fi list.
Please note:
If you change your Router,
please continue with the following
information on following page.
“Reset”:
Press the button on the Gateway
for 5 seconds to reset
the Gateway. Afterwards, you
can start the ONBOARDING
process as usual.
Install the Gateway
Plug in your LIGHTIFY®
or compatible ZigBee
devices.
Please switch your
lamps off/on again.
When the product is
integrated into the
system, it blinks once.
For integration of other
devices, switches,
sensors and products,
follow the app guide.
Connect the
Gateway with your
Wi-Fi (WLAN) network
This process takes a
few seconds, up to
one minute.
In case that a device
does not show up in
the list, please switch
it off/on again.
Note: Lights can
always be added at
any time.
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LIGHTIFY®Home ONBOARDING |First Steps on the App
If there are no networks in the list,
please go to “other networks” and
insert your Wi-Fi router.
Connection.
No connection.
Please check the FAQ's
or get in contact with our
customer support
(please send us a picture
of the back side of the
Gateway or S/N number).
You’ve replaced your router and cannot connect to your Gateway!
Please proceed as follows:
1. Write down the Gateway SSID and password from the back side of your Gateway.
2. The Gateway Wi-Fi will appear for about 60 seconds after power up and will be
shown in the list of available networks in your phone’s settings. Now you can
connect your smart device to the LIGHTIFY®Gateway (SSID and password are
listed on the back of your Gateway).
3. Once you are connected to the LIGHTIFY®Gateway, you can start the app as usual.
4. Finally, follow the instructions under: “Settings -> General Settings
-> Gateway Connection”.
You can find further information in our FAQ’s or by asking our
Having trouble getting LIGHTIFY®to work
after replacing routers? Here’s what you can do:
ONBOARDING is finished. Please use our app guide for your settings.
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Operation manual – LIGHTIFY®Home ONBOARDING
LIGHTIFY®Home ONBOARDING |Trouble shooting
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