oticon Vigo Pro User manual

RITE Power (Receiver In The Ear)
INSTRUCTIONS FOR USE

Thank you
Thank you for choosing our product as your means to better hearing.
To support your efforts, we have put great care and attention into making sure that your
new hearing instruments are of the highest quality and that they are easy to use and
maintain.
We recommend that you read this manual carefully to achieve the maximum benefit of
your new hearing instruments.
Congratulations on your decision to actively improve your hearing with today’s most
advanced hearing technology in the market.
Contents
Instrument view RITE Power with Power Dome 4
Instrument view RITE Power with Power Mould 5
Changing batteries 6
Turning your instrument ON and OFF 8
Left/Right ear marking 9
Putting on your instrument 10
Push-button 11
Programs (Optional) 13
Volume Control (Optional) 15
Stand-by (Optional) 16
Tamper-resistant battery door (Optional) 18
Telecoil (Optional) 19
Auto Phone (Optional) 20
DAI (Direct Audio Input) 22
Caring for your hearing instrument 24
Daily Maintenance Power Mould 27
Daily maintenance with Domes 30
Changing the dome 31
Seven easy steps to better hearing 34
Common problems and their solutions 40
Warnings Yellow Pages
IMPORTANT NOTICE
Please familiarise yourself with the entire contents of this booklet before using your
hearing instruments. It contains instructions and important information about the use
and handling of your hearing instruments and batteries.

4 5
Instrument view
RITE Power with Power Mould
Sound outlet + wax
protection system
Ventilations openings Battery door
Push-button
Microphone openings
Instrument view
Rite Power with Power Dome
Your ear piece
Power Domes:
8mm 10mm 12mm Plus dome
Battery door
Push-button
Speaker
Sound outlet
Microphone openings

6 7
Changing batteries
Your hearing instrument battery size is 312.
A worn out battery should be removed immediately and
disposed of according to local regulations.
When the battery power is low, you will hear  beeps.
This pre-warning starts when the battery has only a few hours
of operation left. The pre-warning will be repeated in moderate
intervals to indicate it is time to change the battery.
If the battery runs out the instrument turns off. When that
happens,  beeps are played to indicate that the instrument
is no longer operating.
This is not an indication of a malfunction.
To replace the battery, follow these instructions:
Open the battery door completely by pushing the raised edge on the bottom of the•
instrument. To assist with the handling of the batteries, the magnet placed at the end
of the MultiTool can be used.
Remove the sticky label from the + side of the new battery.•
The new battery may be inserted by using the magnetic end of the MultiTool.•
Ensure that the positive (+) marking faces the positive (+) sign printed on the battery
door. Close the battery door.
Any moisture on the battery surface should be
wiped off before use. When you change the battery,
it will take a few seconds before the battery works
to full capacity.
MultiTool

8 9
Turning your instrument ON and OFF
Turn ON your hearing instrument by closing the battery door completely with the battery
in place. When the battery door is closed the instrument will start up by playing a jingle.
This indicates that the battery is working and the instrument is operating.
Turn OFF your hearing instrument by opening the battery door slightly until a click is felt.
To preserve the battery, make sure your hearing instrument is switched off when you are
not wearing it.
IMPORTANT NOTICE
Open the battery compartment
fully to allow air to circulate
whenever you are not using your
hearing instrument, especially
at night!
ON OFF
Click Click
Left/Right ear marking
Hearing instruments are fitted to the uniqueness of each ear, which means if you have
two instruments then your left hearing instrument is programmed differently from your
right. That is why it is important to distinguish between the left hearing instrument and
the right.
In order to easily identify whether it is the left ear or right ear instrument, colour
markings may be applied inside the battery door.
A blue dot marks the LEFT instrument.
A red dot marks the RIGHT instrument.

10 11
Putting on your instrument
Place the speaker, with the ear piece attached, into your ear
first (1) and then place the instrument behind your ear (2).
If the instrument has a Power Mould as ear piece, make sure
it is positioned in the ear so it perfectly fits the ergonomics
of the ear canal in a tight and comfortable way.
Make sure that the ear piece is placed so that the tube
follows the contour of the skin.
1
2
Push-button
Your hearing instrument has an ergonomic designed push-button for volume adjustment
and switching between different programs.
The push-button can be activated by pressing either the upper part (UP) or the lower
part (DOWN).
UP
DOWN

12 13
The push-button on your hearing instrument can be programmed to one of  functionalities.
Left Right
Programme shift:
Press shortly to change programme.
Volume control:
Press shortly to adjust the volume.
Both volume control and programme shift:
Press shortly to adjust the volume and press long (about 2 seconds)
to shift programme.
To be filled out by your Hearing Care Professional!
Programs (Optional)
Your hearing instrument can have up to 4 different programs.
When switching between the different programs, your hearing instrument will beep.
The number of beeps will indicate which programme you are using.
eOne beep, when you switch to programme 1
ee Two beeps, when you switch to programme 2
eee Three beeps, when you switch to programme 3
eeee Four beeps, when you switch to programme 

14 15
Press the upper part to go forwards in the programme cycle e.g from P-P.
Press the lower part to go backwards in the programme cycle e.g from P-P.
Below you can see a description of the programs available in your hearing instrument.
Prg. 1:
Prg. 2:
Prg. 3:
Prg. 4:
Using 2 instruments
If you have two instruments the push-button on one instrument can be programmed to
change the program on both hearing instruments. This means, when you adjust the program
for one instrument, it automatically adjust the other.
Forward
Backward
Volume Control (Optional)
The volume control allows you to adjust the volume in specific listening situations to
the level you feel comfortable with.
To increase volume, shortly press the upper part of the push-button.
To decrease volume, shortly press the lower part of the push-button.
When the hearing instrument is turned on, it starts up at a preferred volume level.
When adjusting the volume control to the preferred level, this is indicated by a beep.
Using 2 instruments
If you have two instruments the push-button on one instrument can be programmed to
adjust the volume on both hearing instruments. This means, when you adjust the volume
for one instrument, it automatically adjust the other.

16 17
Stand-by (Optional)
Push the button for a minimum of  seconds to set the instrument in stand-by mode.
To reactivate the instrument, push the button briefly again.
Use the stand-by function if you need to silence the instrument while you have
the instrument on.
Note: pushing either side of the button will
set the instrument on stand-by.
IMPORTANT NOTICE
Do not use the stand-by function as a switch off as the hearing instrument still draws
current from the battery in this mode.
Push for
 seconds

18 19
Tamper-resistant battery door (Optional)
This is strongly recommended for infants, small children and people with
learning difficulties.
Instructions
To lock the battery door:
Make sure the door is completely closed. Use the screwdriver in
the MultiTool to turn the tamper-resistant screw to locked position.
To unlock the battery door:
Use the screwdriver in the MultiTool to turn the tamper-resistant screw
to unlocked position. The battery door can be opened as usual.
Important Notice: Do not force the battery door beyond its fully opened
position. Insert the battery correctly. Excessive force can deform the
battery door, which will reduce its tamper resistant effectiveness.
Telecoil (Optional)
The telecoil is a receiver for audio signals transmitted from an inductive loop installation.
The telecoil is meant for telephone conversations and for loop systems in e.g. theatres,
churches or lecture rooms.
The telecoil is activated by using the push-button. When activated, you will hear
a certain number of beeps corresponding to the telecoil programme.
See “Programs” for where the telecoil programme is placed.

20 21
Auto Phone (Optional)
Your hearing instrument may have a built-in Auto Phone functionality. When the hearing
instrument is close to a telephone receiver, the Auto Phone will activate a Phone
Programme. When the Phone Programme is activated you will hear a number of beeps.
When you end your telephone conversation, the hearing instrument will automatically
return to the previous programme.
Not all telephones can activate the Auto Phone.
The telephone receiver must have a special magnet
fitted. Please follow the separate instructions for
mounting the magnet, which is available from your
Hearing Care Professional.
WARNING
If you use an Auto Phone magnet:
Keep magnets out of reach of children and pets. If a magnet is swallowed, see a•
doctor immediately.
Do not wear the magnet in a breast pocket and always keep it 30 cm away from•
active implantable devices. Preferably, use the telephone with magnet on the
opposite side than a pacemaker or other active implantable devices.
Keep the magnet 30 cm away from credit cards and other magnetically sensitive•
devices.

22 23
DAI (Direct Audio Input)
If your hearing instrument is connected by means of a DAI shoe with an external sound
source, like a media player/MP3 or hand mic, the signals of these devices will be directly
transferred to your hearing instrument.
Mounting of the DAI shoe
Start by opening the battery door, slide the DAI shoe
onto the instrument.
Then insert the DAI cord into the shoe.
When the DAI shoe is connected, the instrument will
automatically switch to a combination of a DAI
programme and the microphone input of the instrument.
Instrument
DAI cord
connector
DAI shoe IMPORTANT NOTICE
When the DAI is connected to mains-operated equipment, this equipment must
comply with IEC-, IEC- or equivalent safety standards.
If you would like the DAI programme alone, you can switch to the next programme by
using the programme switch button.
As long as the DAI shoe is connected to the instrument two programs will automatically
be added after the standard programs, which have been program-med into your hearing
instrument by your Hearing Care Professional.

24 25
Caring for your hearing instrument
Your ear canal produces ear wax (cerumen) which may clog up the sound output or the
ventilation opening of your ear mould. To prevent wax accumulation causing a change
in performance, the guidelines in this section should be followed.
When handling a hearing instrument, keep it over a soft surface to avoid damage if you
drop it.
Before retiring at night:
Make sure that there is no ear wax in any of the earpiece openings since it may reduce•
the hearing instrument’s efficiency.
Open the battery door to allow air to circulate.•
Cleaning the instrument
The multi-purpose tool contains a brush for the special purpose of cleaning your
instruments. This should be used to ensure the best care and performance of your
hearing instruments.
Use the cloth to wipe clean the surface of the instruments.
Replace the brush when necessary. Just pull it out of the tool and insert a new fresh
brush. Press the new one firmly into the handle.
BrushCover Handle
Magnet
Screwdriver
MultiTool

27
Daily Maintenance Power Mould
The Power Mould should be cleaned regularly:
Use the cloth and rub off any ear wax.•
Clean away any traces of wax from around the ventilation opening and sound outlet•
with the brush.
Clean the ventilation opening by pressing the brush through the hole while twisting•
it slightly.
Use the cloth to wipe clean the instrument.•
Replace the wax protection system if:•
– You can see that the filter placed in
the Power Mould is clogged.
– The hearing instrument does not sound
normal.
The hearing instrument itself and Power Mould must never be washed or immersed
in water or other liquids!

28 29
Replace the WaxStop protection system
The wax protection system on your Power Mould is easy to replace and should be
replaced if the filter becomes clogged. Use the WaxStop tool to replace the filter.
The WaxStop tool has two ends, one with a new filter (A) and one with1.
the removal tool (B).
Insert the removal tool into the sound outlet of the Power Mould.2.
Pull the used wax filter out slowly keeping the tool straight.3.
Turn the tool 180°.4.
Push the new filter into the sound outlet and gently remove the tool.5.
Discard the used tool. Do not reuse.6.
Use WaxStop protection systems only!
1800
123
456
B
A

30 31
Daily maintenance with Domes
Clean the speaker unit regularly. Use the cloth and rub off any ear wax.
The dome should not be cleaned. When you require a new, clean dome, remove the
existing one and put on a new one.
We recommend the dome to be replaced at least once a month or as directed by your
Hearing Care Professional.
Changing the dome
The dome is easy to replace. Replace it whenever needed.
Use a finger nail and hold the bottom of the dome. Then pull it off. Place the new dome
on the speaker and ensure that it is fastened securely.
Under the dome you will notice a white wax filter attached to the end of the speaker.
This is a wax filter that will keep debris from damaging the speaker. If this filter becomes
clogged, contact your Hearing Care Professional for service and replacement of the filter.
123

32 33
IMPORTANT NOTICE
The dome is made of a soft, medically approved rubber material. If the dome comes
off in the ear canal, it will not cause any harm. Take it out carefully if you can.
If necessary, let another person help you. Do not push the dome into the ear canal.
Do not push the speaker unit into the ear again before the dome is removed from
the ear. If you have any doubts, contact your Hearing Care Professional.
Avoiding heat, humidity and chemicals
Your hearing instrument must never be exposed to extreme heat e.g. left inside a parked
car in the sun. They must never be exposed to a lot of moisture e.g. steam baths, showers
or heavy rain. Nor must they be dried in microwave ovens or other ovens.
Wipe the batteries carefully if moisture is present as it may affect their performance.
Using an anti-humidity kit can help to avoid these problems and may even extend the life
of your hearing instrument. Consult your Hearing Care Professional for further advice.
The chemicals in cosmetics, hairspray, perfume, aftershave lotion, suntan lotion and
insect repellant can damage your hearing instrument. You should always remove your
hearing instrument before applying such products and allow time for the product to dry
before reinserting your hearing instrument. If you use lotion, be sure to wipe your hands
dry before putting on your hearing instrument.

34 35
Seven easy steps to better hearing
It takes time to adjust to a new hearing instrument. How long this adjustment takes
differs from person to person. It will depend on a number of factors, such as whether you
have had a hearing instrument before and the degree of your hearing loss.
In the quiet of your home1.
Try to accustom yourself to all the new sounds. Listen to the many background sounds
and try to identify each sound. Bear in mind that some sounds will seem different from
what you are used to. You may have to learn to identify them again. Note that in time you
will get accustomed to the sounds in your environment – if not please contact your
Hearing Care Professional.
If using the hearing instrument makes you tired, take them off for a little while and have
a rest. Gradually, you will begin to be able to listen for longer periods of time. Soon, you
will be able to wear your hearing instrument comfortably all day long.
Conversation with another person2.
Sit with someone else in a quiet room. Face each other so you can read facial expres-
sions easily. You may experience new speech sounds, which can seem a little disturbing
in the beginning. However, after the brain has adapted to the new speech sounds, you
should hear speech clearer.
Listen to radio or TV3.
When listening to the TV or the radio, start out by listening to news commentators since
they usually speak clearly, then try other programs.
If you find it difficult to listen to TV or radio, ask your Hearing Care Professional for more
information regarding the Oticon ConnectLine system and other available accessories.
In group conversations4.
Group situations are usually accompanied by a greater degree of background noise,
and are, therefore, naturally more difficult to cope with. In such situations, therefore,
focus your attention on the person you want to hear. If you miss a word, ask the speaker
to repeat.

36 37
Telecoil use in church, theatre or cinema5.
An increasing number of churches, theatres and public buildings often have loop
systems installed. These systems send out wireless sound to be received by the telecoil
in your hearing instrument. Typically, a sign will let you know whether the place has
a telecoil. Ask your Hearing Care Professional for details.
Using the telephone6.
When using the telephone tilt the receiver edge lightly on your
cheek-bone in order to let the sound flow directly into the hearing
instruments microphone opening. This way, the hearing instru-
ments will not whistle and you ensure the best conditions to
understand the conversation. When you have the receiver in
this position, remember to speak directly into the mouth-
piece on the telephone in order to ensure good under-
standing on the other “end of the line”.
If you find it difficult to use the telephone, ask your Hearing Care Professional for more
information regarding the Oticon ConnectLine system and other available accessories.
If your hearing instrument has a telecoil (and your telephone has a built in tele-loop)
you can switch into telecoil program in order to improve the sound reception further.
Remember that the telecoil in hearing instruments may pick up disturbing signals from
electronic devices, such as fax machines, computers, televisions or similar. Make sure
that the hearing instrument has a distance of  –  meters to such devices when using
the telecoil programme.
Wireless and mobile phones7.
Your hearing instrument is designed to comply with the most stringent Standards of
International Electromagnetic Compatibility. However, not all mobile phones are hearing
instrument compatible. The varying degree of disturbance can be due to the nature of
your particular mobile phone.
If you find it difficult to obtain a good result while using your mobile telephone, ask your
Hearing Care Professional for more information regarding the Oticon ConnectLine system
and other available accessories.

38 39
Use your hearing instruments all day long
The best way to ensure better hearing is to practice listening until you can wear your
hearing instruments comfortably all day. In most cases, you will not get the full benefit
of the hearing instuments if you use them infrequently.
Your hearing instruments will not restore normal hearing. Nor will they prevent or
improve a hearing impairment resulting from a physiological condition. What they will
give you, however, is help towards making better use of the hearing ability that you
have. If you have two hearing instruments always wear both.
The most important benefits of wearing two hearing instruments are:
Your ability to localize sounds will improve.•
It will be easier to understand speech in noisy surroundings.•
You will experience a fuller, more comfortable sound picture.•