oticon Amigo T10 Assembly instructions

Amigo Fitting Guide

2
Table of contents
Before starting . . . . . . . . . . . . . . . . . . . . . . 4
Meet the Amigo Family
Get to know the T20 and T21
Programming Amigo receivers with WRP
Synchronization
Fitting steps . . . . . . . . . . . . . . . . . . . . . . . . 8
Equipment you need to get started
Fitting steps
Transmitter. . . . . . . . . . . . . . . . . . . . . . . . 10
Programming
Registering a name
Changing the user channel set
Advanced DSP-Static Noise Avoidance
Enabling/disabling Team Teaching (T21 only)
Changing the Team Teaching channel set
Pre-Emphasis/De-Emphasis
Changing language
Changing contrast
Resetting the system
Transmitter data
Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Programming the Receiver
Attaching R1 & R2 Receiver
Registering a name
Assigning the receiver to an ear
Adjusting the gain
Controlling the mode switch
Controlling the LED
Disabling De-Emphasis
Beep tone frequency and volume
Setting the default channel
Disabling the manual channel change (R2/R7)
Programming the channel set
Disabling the channel seek function
Receiver data
FM Channel Wizard. . . . . . . . . . . . . . . . . 38
Using the FM Channel Wizard
Practical use. . . . . . . . . . . . . . . . . . . . . . . 44
Daily use of the transmitter
Using the Amigo T20/T21 with Amigo receivers
Using the T10 & R2/R7 in the classroom
Fitting verification . . . . . . . . . . . . . . . . . . 48
Verifying FM gain advantage in a test box
(Linear hearing aids)
Verifying FM gain advantage in a test box
(Non-Linear hearing aids)
Connectivity . . . . . . . . . . . . . . . . . . . . . . . 52
Connectivity to hearing aids
Connectivity to Cochlear Implants
Accessories. . . . . . . . . . . . . . . . . . . . . . . . 56
Microphone options
Accessories

3
Introduction
To get the best out of an FM system, it must be accurately fitted and carefully custom-
ized to fit the individual needs of the user. Oticon Amigo offers the performance and
flexibility to achieve this.
The Amigo product family is extremely versatile, making life easier for users in school
settings. Amigo transmitters and receivers can be used with virtually all Behind-the-Ear
hearing instruments, as well as connected to cochlear implants.
This guide will introduce you to the members of the Amigo family. And it will take
you, step by step, through the fitting, programming and verification of the transmitters
and receivers.
Once you get started, you’ll realize just how easy Amigo is to use – for adults and chil-
dren alike!

4
Meet the Amigo family
T10 T20 T21
R1 R2 R7
WRPLavaliere
microphone FM-CI adaptor
Before starting
Boom microphonesLapel microphones
Transmitters
Receivers
Accessories

5
Before starting Get to know theT20 andT21
The T20 and T21 are body-worn transmitters. They also serve as the Amigo
system’s programming and fitting unit. No other equipment is needed to pro-
gram the Amigo receivers or transmitter. You can access the programming menu
through a special key combination.
The Amigo T21 offers a built-in team teaching function too.
High resolution LCD display
Team Teaching
(T21 only)
Clear entered values
Synchronize receiver/enter
LED status indicator
ON/OFF/Mute
2.5 mm microphone jack
3.5 mm auxiliary audio input jack
“MiniB” USB charge jack

6
Programming Amigo receivers withWRP
Before starting
Oticon Amigo T10
The Amigo T10 transmitter is a multi-purpose
transmitter designed to be used inside and out-
side the classroom.
WRP
Wireless Receiver Programmer allows
wireless fitting of all Amigo ear level
receivers.
The WRP allows you to program the Amigo receivers (R1, R2 and R7) in
situations where you do not have Amigo T10, T20 and T21 available.

7
40 cm
Synchronization
Before starting
Optimal distance is within 40 cm of receivers
– Attach the FM adaptor to the BTE
– Attach the Amigo Receiver to the FM adaptor
– Turn the BTE and the Amigo transmitter and receiver ON
– Synchronize the receiver with the transmitter by pressing one time on the
Sync button
Transmitter and receiver (one or more) are
synchronized to the same channel
No synchronization
(more than 40 cm
from the transmitter)

8
Fitting steps
Fitting steps

9
Equipment you need to get started
Amigo T20, T21
AA NiMH battery
You can use the Amigo T20/T21 or WRP to perform a realtime wire-
less fitting on the ear of the child. The batteries should be re-charged
over night.
Hearing aid(s)Receiver(s)
R1, R2 or R7 FM adaptor(s)
FM-CI 13 batteryHA/CI batteryAmigo T10
AAA NiMH batteries
Transmitter
T10/T20/T21 or other systems
Batteries
Equipment
Fitting steps

10
Transmitter Transmitter

11
To start programming:
– Turn the T20/21 ON
– Press and hold the C (clear) and ON/OFF buttons simultaneously
– Three options will appear:
• View/Program Transmitter, to customize the transmitter to your
needs (Only T20/T21 and WRP)
• View/Program Receiver, to customize receivers to the child’s needs
• FM Channel Wizard, to pro-actively perform automatic channel
management
Programming
High resolution LCD display
Team Teaching (T21 only)
Clear entered values
Synchronize receiver/enter
LED status indicator
ON/OFF/Mute
2.5 mm microphone jack
3.5 mm auxiliary audio input jack
“MiniB” USB charge jack
Transmitter
T20/T21 features:
AA Standard NiMH battery
Fail safe charging sensor
Keypad lock
External antenna built into mic. cord
Transmitter and programmer in one
Multi band FM capability
All channels available
FM Channel Wizard
Programming range 20-40 cm
FM transmission range ~ 30 m
H
Jenny
Springfield Elem.
B8

12
Amigo transmitters offer two lines of display text, for the names of the teacher,
school, class or student.
To register a name:
– Use the keypad buttons  to navigate
– Access standard letters, capitals and numbers/symbols by placing the cur-
sor on Shift ABC and pressing Enter. Press again, and the numbers will
appear
– Position the cursor on Save and press Sync to save the information and
return to the previous menu
– Press C (clear) to exit without saving changes
Registering a Name
To delete information:
Position the cursor on the top line of the text and backspace using
the navigation button 
Transmitter
Name 1
Student
BCDEFGH
I JKLMNOP
QRSTUVWX
YZ
Save Shift: abc
Name 1
Student
12345
67890
.:‘-#
()+!
Save Shift: 123

13
The Amigo T20/T21 is pre-programmed from the factory with specific channels
available in your country. The menu will provide access to any number of chan-
nels (up to 50) that appear in your transmitter channel list.
To select specific channels:
– Position the cursor on each desired channel and press Sync to add or
remove that channel
– Save the channels selected by pressing the Left Arrow key 
– Press C (clear) to exit without saving changes
Changing the user channel set
For Pre-school children we recommend keeping the number of chan-
nels to a minimum. But for school children several channels might be
a good idea (if the children are changing classrooms or teachers, and
if more than one child is using a FM-System). Several channels can
help to avoid interference.
If you want to prevent the user from being able to change channels on
the transmitter, you can make just one channel available.
Transmitter
Channel Set
Clear All
01 N01
02 N02
21 N61
42
The channel list shows both num-
bers from Oticon, and from other
manufactures.

14
Advanced DSP
Enable
The Amigo T20/T21 is equipped with Static Noise Avoidance (SNA). SNA
works across eight audio channels and helps to locate and reduce static noise
that might interfere with speech intelligibility. You can disable the SNA by ac-
cessing the Advanced DSP function in the programming menu.
To disable Advanced DSP:
– Position the cursor on “Disable”
– Press Sync
– Press the Arrow Left key to save your setting
– Press C (clear) to exit without saving changes
Advanced DSP-Static Noise Avoidance
We strongly recommend disabling this feature prior to performing FM
verification in test boxes.
The maximum gain reduction from the SNA will not exceed 4 dB and
will never be applied until the sound level exceeds 65 dB SPL.
Transmitter

15
The Team Teaching function allows two or more transmitters to be active at the
same time. This function is only available in the T21.
The T21 captures the signal from another transmitter T20, T10 or similar, and
sends it to the user. This method is useful in situations where more than one
teacher is in the classroom.
When using the Amigo transmitter with other manufacturers’ transmitters we
recommend disabling the De-Emphasis in the Amigo T21, in order to maintain
the best possible SNR when mixing the products.
The default setting is Enable, and if you need to disable this function:
– Position the cursor on Disable
– Press Sync
– Press to save your setting
– Press C (clear) to exit without saving changes
Enabling/disablingTeamTeaching (T21 only)
In a car situation both parents should consider wearing a transmitter,
so the child can follow what each one is saying. For the best results,
only one parent should speak at a time.
T
Enable
Disable
Transmitter

16
This function allows you to choose the secondary channel set for team teaching.
To select specific channels:
– Position the cursor on each desired channel and press Sync to add or
remove that channel
– Save the channels selected by pressing the Left Arrow key 
– Press C (clear) to exit without saving changes
Changing theTeamTeaching channel set
We recommend using the FM Channel Wizard to scan the environ-
ment in which the system is to be used, to ensure that the channels
selected are interference free.
Transmitter
T21 microphone wire routing
The correct way to wear the Amigo
T21 is shown in the picture above.
Make sure that the microphone wire
does not loop under the T21.
Channel Set
Clear All
01 N01
02 N02
21 N61
42
T

17
Transmitter
It is generally known that noise contributes more to the degradation of the
speech signal in higher frequency regions during transmission.
• Pre-Emphasis, in the Amigo transmitters, boosts the transmission
signal by 6 dB per octave from 2-7.5 KHz to prevent loosing SNR.
To change the default settings:
– Use the buttons to navigate and change selection
– Press Sync
– Press to save and exit
– Press C (clear) to exit without saving changes
Pre-Emphasis/De-Emphasis
When using the Amigo transmitter with other manufacturers’ receiv-
ers, we recommend disabling the Pre-Emphasis in the transmitter.
De-Emphasis should be disabled (T21 only) when using another
manufacturer’s transmitter with Team Teaching .
Pre-Emphasis
Enable
Disable
T

18
The Amigo transmitter has been programmed with a pre-selected number
of commonly used languages.
To change the language to fit your needs:
– Position the cursor on the desired language
– Press Sync
– Press to save your setting
– Press C (clear) to exit without saving changes
Changing language
Transmitter
Select Language
English
Français
Deutsch

19
We recommend optimising the contrast of the transmitter display to fit the
lighting in the particular room.
To adjust the display contrast:
– Use the Up/Down key to adjust the contrast
– Press Sync
– Press to save your setting
– Press C (clear) to exit without saving changes
Contrast
Transmitter Changing contrast

20
The Reset function allows you to erase changed settings:
– If you select “Settings” and accept, the transmitter will be reset to its
factory setting.
– If you select “Transmitter” and accept, the transmitter will be reset to its
factory default state, and you must choose language and country again.
Resetting the system
Please note that changing country will alter the channel lists to match
the standardised channels for that specific country.
Transmitter
Reset
Settings
Transmitter