Output Solutions C-680 LableJet User manual

C-680 LabelJet
User Manual
Copyright © 2007
Godex Europe GmbH
All rights reserved
Godex Europe GmbH
Arnzhäuschen 36
D-42929 Wermelskirchen
Phone: [phone]
Fax: [phone]
Email: [email protected]
Web: www.godex.eu

Output Solutions C-680 LabelJet Printer
1. Edition, January 2006
2. Edition, August 2007
Copyright 2006 Godex Europe GmbH
Notice
The information in this user manual is subject to change without prior
notice!
Godex Europe does not offer any warranty:
•in terms of this information material/regarding these information
materials
•to imply warranty concerning the marketability or the acceptability for
this special purpose
•for failures or consequential damages in accordance to the provision or
usage of these documents.
•for failures or consequential damages in accordance to the operation of
the printer.
No part of this book may be photocopied, reproduced or translated in any
other language without the written permission of Godex Europe GmbH.
Trademarks
Microsoft®, MS-DOS and Windows are registered trademarks of Microsoft
Corporation.
Adobe and Acrobat are registered trademarks of Adobe Systems
Incorporated.
is a registered trademark of Godex Europe
GmbH.
2

Table of content Page
I. Scope of delivery of Output Solutions C-680 LabelJet Printer
5
Printer........................................................................................................5
Accessories...............................................................................................5
II. Terms and conventions......................................................................6
Terms........................................................................................................6
Conventions ..............................................................................................6
Symbols.....................................................................................................6
III. Connectivity.........................................................................................7
Parallel port...............................................................................................7
USB-port....................................................................................................7
External Ethernet print server (optional)...................................................7
IV. Printer overview...................................................................................8
Power switch [1]........................................................................................9
Paper tear off sensor [2]............................................................................9
Tear-off edge [3]........................................................................................9
Button (no function) [4]..............................................................................9
Resume button and –LED [5]....................................................................9
Print cartridge status symbol and –LED [6]...............................................9
Print cancel button [7] .............................................................................10
The indicator of the Gap / Black Mark sensor position [9]......................10
V. Installation..........................................................................................11
Install driver.............................................................................................11
Connect printer without label roll unit......................................................11
Calibrate print heads...............................................................................14
Calibrate printer to label size...................................................................17
Install roll unit ..........................................................................................18
VI. Labelprinter Administration Tool.....................................................20
LABELPRINTER SETTINGS..................................................................20
Pull-down Menu [1] .................................................................................20
Which Label material do you use? [2].....................................................21
Do TOF after each Label [3]....................................................................21
Cut/Tear Mode [4] ...................................................................................21
Tear/Cut Position Adjustment [5] ............................................................22
Save Settings and Load Profile [6]..........................................................22
3

Send Settings to printer [7]......................................................................22
Printer Control [8]....................................................................................22
Default Data [9] .......................................................................................22
LABELPRINTER CONTROL...................................................................23
Calibration [1]..........................................................................................23
Cleaning [2].............................................................................................23
Statistic/Diag [3] ......................................................................................24
Printer[4]..................................................................................................24
Printer Control [5]....................................................................................24
Ink level Popup [6]...................................................................................25
VII. Quick Operating Guide .....................................................................26
Load labels..............................................................................................26
Print labels...............................................................................................26
Unload labels...........................................................................................26
Change label roll .....................................................................................26
VIII. Troubleshooting ................................................................................27
Printer does not print...............................................................................27
Check printer-LEDs.................................................................................27
Despite pressing the power switch the printer remains switched off......28
Check printer cable connections.............................................................28
Printer still does not print.........................................................................28
Poor print quality .....................................................................................29
Document is misprinted...........................................................................29
Photos are not printed correctly..............................................................30
Printer is slow..........................................................................................30
Printer doesn’t feed any paper................................................................31
Printer passes labels through/ can not CALIBRATE GAP SENSOR......31
Resume light is flashing..........................................................................31
After several print processes the printer start passing labels through
without printing........................................................................................31
Printer tries to CALIBRATE GAP SENSOR permanently.......................31
CALIBRATE GAP SENSOR does not detects gaps between labels......31
If you continue having problems .............................................................31
IX. Disposal..............................................................................................32
X. Label specification ............................................................................33
XI. Technical specification.....................................................................34
4

I. Scope of delivery of
Output Solutions C-680 LabelJet Printer
Your printer will be delivered in a carton with the following contents:
Printer
(Packed in a plastic bag and
foam cushions)
1
Accessories
1. Power supply unit
(the appearance may differ from the
picture shown, possibly a seperate line
cord is included)
3
2. Printer software CD 2
3. Roll unit and roll pick-up with steelplate
4. Tri-color print cartridge*
5. Black print cartridge *
6. User’s manual
*not included in shipment for every country!
45
6
In case the content of the package is not complete please contact your
local dealer or Godex Europe GmbH.
5

II. Terms and conventions
The following terms and conventions are used in this user’s manual.
Terms
The Output Solutions C-680 LabelJet Printer is also specified as
C-680 printer or simply as printer.
Conventions
•marks a listing
marks instructions as shown on pictures
⇒marks a result of an action
Capital letters mark commands, instructions, functions and key symbols.
Symbols
A Note icon indicates that additional information is provided
Note:
The printer can also be used with only one printer cartridge.
The Caution icon indicates possible damages of the Output Solutions
C-680 LJ –Printer or of an other device.
Caution!:
Do not touch nozzles or copper contacts of the printer cartridge.
The Warning icon indicates possible harms to you or others:
Warning:
Keep new and used print cartridges out of the reach of children.
6

III. Connectivity
There are several connection options:
•Parallel port
•USB-port
•External network port (optional)
Parallel port
It is recommended to use the IEEE-1284 parallel cable.
(for Windows 2000- or Windows XP-operating systems)
USB-port
It is recommended to use the USB 2.0 cable
(for Windows 2000- or Windows XP-operating systems).
The cable should not be longer than 3 meter.
External Ethernet print server (optional)
The printer can also be connected with a Ethernet print server to a network.
Fast Ethernet print server should be connected to the parallel port of the
printer and to the LAN.
similar figure
7

IV. Printer overview
9
8
1
10
567
4 32
1 Power switch 6 Print cartridge status symbol and -LED
2 Paper tear off sensor
(only available with
C-680 Standard)
7 Print cancel button
3Paper tear off edge 8 The parallel and the USB connector
4 Button (no function) 9 Gap / Black Mark Sensor position
5 Resume button and -LED 10 Label roll holder and label roll rod
8

Power switch [1]
The printer can be switched on and off with the power switch. After pushing
the button it will take a couple seconds until the printer is ready. The power-
LED starts flashing when the computer processes data.
Caution!:
Always turn on/off the printer using the power switch. Using the switch of
the connection plug board, surge protector or ta power outlet can cause
damages to the printer and/or the ink cartridge will run dry.
Paper tear off sensor [2]
After the sensor detects that a label is printed, the printer will wait to print
the next label until the label is removed. This function is only active if
selected in the printer driver.
Tear-off edge [3]
Tear off the label by pulling it up against the tear-off edge.
Warning:
The tear-off edge could cause injuries.
Button (no function) [4]
On this printer this button has no function.
Resume button and –LED [5]
The Resume-LED flashes, if e.g. the paper tray is empty or a paper jam
has to be cleared. When the problem is solved press the resume button to
continue printing.
Print cartridge status symbol and –LED [6]
The print cartridge status-LED is on or flashes if the cartridge must be
tested or replaced. In the driver tab TOOLBOX you can display the actual
ink level of the cartridges.
9

Print cancel button [7]
Pressing the print cancel button cancels the current print job.
The indicator of the Gap / Black Mark sensor position [9]
Sensor lever for adjustment of the Gap/Black Mark-Position.
10

V. Installation
Note:
Follow the instructions one by one:
•Install driver, connect printer
•Connect printer before fixing the label roll unit
•Calibrate print heads
•Adjust printer to label size
•Install label roll unit
Install driver
Put the printer driver software CD in CD-ROM and follow the
instructions.
Install driver software.
Connect printer before fixing the label roll holder (see following page).
The operating system identifies new hardware.
Note:
If you do not have administrator rights, the administrator has to install the
driver software!
Connect printer without label roll unit
Position the printer at its allocated space.
Connect the printer to the mains supply by connecting the low voltage
plug with the printer.
11

Connect the power supply with a 230V power socket.
Press power switch.
Check if printer is turned on.
Open top cover.
Unpack Tri-Color print cartridge and take off the protection tape.
Lift the print cartridge latch.
Caution!:
Do not touch nozzles or electric contacts!
12

Insert new cartridge with contacts backwards and slide it into the print
cartridge cradle.
Push down the print cartridge latch until it locks in place.
Insert the black print cartridge following the same procedure and close
top cover.
Connect the USB-cable to the USB-port of the printer and connect the
printer to the computer, or
Connect the parallel cable to the parallel port of the printer and connect
the printer to the computer.
Note:
USB or Parallel cables are not part of the delivery!
Note:
Calibrate the print head after each cartridge exchange. The calibration
page will be printed on a plain DIN A4/letter sized sheet of paper!
13

Calibrate print heads
Slide paper guides [1] firmly against the paper and slide the DIN
A4/letter sized paper sheet forward until got stuck [2].
Uplift the top cover and check if the paper is slided in properly [2].
2
1
1
14

Open START/PROGRAMS and open the program C-680 (XP screen).
15

 The LABELPRINTER ADMINISTRATION TOOLBOX will be displayed.
Select the printer driver C-680 LabelJet.
Click on button PRINTER CONTROL.
⇒The PRINTER CONTROL BOX opens.
Click on button CALIBRATE PRINTHEADS
⇒A calibration test page will be printed.
16

Calibrate printer to label size
In the PRINTER CONTROL BOX click on button CALIBRATE SENSOR.
The driver calibrates the sensor to the label and the label carrier. After that
the GAP-/BLACKMARK sensor is able to detect the gap between labels.
1
2
1 3
Measure the width of the label roll.
Set the sensor flag GAP-/BLACK MARK [2] at a position, which will
detect the gap between labels.
Note:
If labels are round or oval you must place the sensor lever into a position
where the gap between the labels is the most minimum.
Depending on the label type you must activate Gap or BlackMark button
in the LABELPRINTER SETTINGS BOX of the ADMINISTRATION
TOOL!
On the right side set the paper guide[3] to the label width.
Caution:
To avoid e.g. paper jam slide the paper guides firmly against the edges of
the paper.
17

Install roll unit
Insert roll rod [1] into the core of the label roll until it is at its place [2].
Attach roll unit to the back of printer by sliding it into the slots
positioned at both sides of the paper entry.
Insert labels into the paper feed until it got stuck.
Caution!:
2
1
Be cautious that the label is not bended downwards to avoid paper jam.
Put the roll rod with the label roll in the bearings of the label holder and
tighten the label web by spinning the label roll gently backwards.
18

Press the power and resume button at the same time or click on the
button LOAD/UNLOAD in the PRINTER CONTROL BOX
⇒The label material will be loaded.
Click on the CALIBRATE SENSOR button.
⇒The CALIBRATE SENSOR window opens.
Enter the height of your label in the box (reg. label terms see chapter
X. Label specification) and click on CALIBRATE GAP SENSOR or
CALIBRATE BLACKMARK SENSOR.
⇒The printer will be calibrated.
The printer is ready for use.
19

VI. Labelprinter Administration Tool
LABELPRINTER SETTINGS
1 2 3 45
69
8 7
6
Pull-down Menu [1]
Select the C-680 LabelJet printer driver. With the Labelprinter
Administration Tool you can manage several C-680 printers.
Confirm your selection by clicking on “SELECT” button.
20