OWC data doubler User manual

OWC Data Doubler®
for Apple® iMac® 2009-2011
QUICK START GUIDE

OWC DATA DOUBLER INTRODUCTION
1
INTRODUCTION
• iMac® early 2009 (20” or 24”), model identifier iMac9,1*
• iMac late 2009 (21.5” or 27”), model identifier iMac10,1*
• iMac late 2009 (27”), model identifier iMac11,1*
• iMac mid 2010 (21.5”), model identifier iMac11,2
• iMac mid 2010 (27”), model identifier iMac11,3
• iMac mid 2011 (21.5”), model identifier iMac12,1
• iMac mid 2011 (27”), model identifier iMac 12,2
1.2 DRIVE COMPATIBILITY
•Any 2.5” SATA hard drive or solid state drive (SSD) up to 12.5mm tall
*SATA 3.0Gb/s drives recommended for best performance (see Section 2.2 for details)
1.3 PACKAGE CONTENTS
1.4 GETTING STARTED
This kit includes all of the tools necessary to install the Data Doubler into your iMac
2009-2011. Due to the difficulty and complexity of the process, professional installation is
highly recommended. If you wish to attempt this installation yourself, OWC has provided
instructional videos to assist you. Go to the following link, then select your iMac from the list
to view the video specific to your computer:
http://eshop.macsales.com/installvideos/owc_datadoubler/
Data Doubler for iMac
2009-2011, with screws
14-piece toolkit
Two suction cups
Microfiber cloth
1.1 HOST COMPUTER COMPATIBILITY

OWC DATA DOUBLER APPENDIX
2
2.1 ABOUT THIS QUICK START GUIDE
Images and descriptions may vary slightly between this quick start guide and the unit
shipped. Functions and features may be different from those stated in this quick start guide.
Please visit the product webpage for the most recent product specifications.
2.2 IMAC 2009 DRIVE COMPATIBILITY
The SATA controller used in iMac 2009 models (model identifiers iMac9,1; iMac10,1; iMac11,1)
has a known limitation when using SATA 6.0Gb/s hard drives and solid state drives (SSDs). If
a SATA 6.0Gb/s drive is installed, the computer will limit the drive to 1.5Gb/s. Therefore it is
recommended that only SATA 3.0Gb/s drives be used in these computers.
2.3 TROUBLESHOOTING
Begin your troubleshooting by verifying that the power cable is connected to the iMac
and to a power source. If the power cable is connected to a power strip, make sure that the
power switch on the strip is turned on.
If the iMac will not turn on, or if it is experiencing other problems such as no sound, no
wireless connectivity, fans running at high speed, or if the drive installed in the Data Doubler
is not recognized by the operating system, it is possible that one or more of the internal
components were not correctly connected or were damaged during the assembly process.
You may need to open the iMac again and re-watch the installation video to make sure
everything looks the same.
If problems persist, consult our online collection of frequently asked questions (h t t p://
www.macsales.com/FAQ) or see Section 2.5 for information on contacting OWC
technical support.
2.4 ABOUT DATA BACKUP
To ensure that your files are protected and to prevent data loss, we strongly suggest that
you keep two copies of your data: one copy on your primary internal drive and a second
copy on either your secondary internal drive or preferably another storage medium, such
as an optical backup, or on an external storage unit. Any data loss or corruption while using
the OWC Data Doubler is the sole responsibility of the user, and under no circumstances will
Other World Computing be held liable for compensation or the recovery of any lost data.
2.5 TECHNICAL SUPPORT HOURS AND CONTACT INFORMATION
APPENDIX
8AM - 8PM (CT) Monday - Friday
9AM - 4PM (CT) Saturday
Telephone:
[phone] (North America)
[phone] (International)
Live Chat:
www.macsales.com/livechat
Email:
www.macsales.com/ts_email

Copyright ©2014 Other World Computing All Rights Reserved. Other World Computing’s
Limited Warranty is not transferable and subject to limitations.
®OWCMANDDIM0911R1 03/14/14 SL
Changes:
The material in this document is for information only and subject to change without notice. While reasonable efforts have
been made in the preparation of this document to assure its accuracy, Other World Computing assumes no liability resulting
from errors or omissions in this document, or from the use of the information contained herein. Other World Computing re-
serves the right to make changes or revisions in the product design or the product manual without reservation and without
obligation to notify any person of such revisions and changes.
FCC Statement:
Warning! Modications not authorized by the manufacturer may void the user’s authority to operate this device.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equip-
ment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual, may cause harmful interference with radio com-
munications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user
will be required to correct the interference at his own expense.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in ac-
cordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful interference with radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
Health And Safety Precautions:
• Use proper anti-static precautions while performing the installation of your hard drives into this device. Failure to do
so can cause damage to your drive mechanisms and/or the Data Doubler.
• Read this user guide carefully and follow the correct procedures when setting up the device.
• Do not attempt to disassemble or modify the device. To avoid any risk of electrical shock, fire, short-circuiting or danger-
ous emissions, never insert any metallic object into the device. If it appears to be malfunctioning, contact Other World
Computing technical support.
• Never expose your device to rain, or use it near water or in damp or wet conditions. Never place objects containing liquids
on the drive, as they may spill into its openings. Doing so increases the risk of electrical shock, short-circuiting, fire or
personal injury.
General Use Precautions:
• To avoid damage, do not expose the device to temperatures outside the range of 5° C to 40° C (41° F to 104° F).
• Always unplug your computer from the electrical outlet if there is a risk of lightning or if it will be unused for an extended
period of time. Otherwise, there is an increased risk of electrical shock, short-circuiting or fire.
• Do not use the device near other electrical appliances such as televisions, radios or speakers. Doing so may cause interfer-
ence which will adversely affect the operation of the other products.
• Do not block any ventilation openings on your computer. These help to keep the device cool during operation. Blocking
the ventilation openings may cause damage to the device and cause an increased risk of short-circuiting or fire.
• For up-to-date product and warranty information, please visit the product webpage.
Copyrights and Trademarks:
© 2014 Other World Computing. All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without
the prior written consent of Other World Computing. OWC is a trademark of New Concepts Development Corporation,
registered in the U.S. Patent and Trademark Office and in Canada. Data Doubler, the OWC logo and the Other World
Computing logo are trademarks of New Concepts Development Corporation. Apple and iMac are trademarks of Apple
Inc., registered in the U.S. and other countries. Other marks may be the trademark or registered trademark property of their
owners.