OWC Mercury Elite Pro Dual User manual

Assembly Manual
OWC Mercury Elite Pro

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OWC Mercury Elite Pro Table of Contents
1 INTRODUCTION
1.1 SYSTEM REQUIREMENTS
1.1.1 Mac Requirements
1.1.2 PC Requirements
1.1.3 Supported Hard Drives
1.2 PACKAGE CONTENTS
1.3 ABOUT THIS MANUAL
1.4 PORT VIEW & CABLE CONNECTIONS
1.5 DETAILED VIEW
1.5.1 LED Indicator
2 SYSTEM SETUP
5 APPENDIX
6 CUSTOMER SERVICE
6.1 BEFORE CONTACTING CUSTOMER SERVICE
6.2 CONTACT INFORMATION
2.1 HARD DRIVE ASSEMBLY
2.2 CONNECTIONS TO COMPUTER
2.3 DESKTOP USE OPTIONS
2.4 PORTABILITY OPTIONS
3 FORMATTING
3.1 MACINTOSH FORMATTING
3.2 REMOVING AN EXISTING GUID PARTITION
3.3 WINDOWS FORMATTING
4 TROUBLESHOOTING & TIPS
4.1 TROUBLESHOOTING
4.2 USAGE TIPS
5.1 FAQ
5.2 ABOUT DATA PROTECTION

OWC Mercury Elite Pro Chapter 1 - Introduction
1 INTRODUCTION
1.1 System Requirements
1.1.1 Mac Requirements
•Minimum PowerPC G4 CPU, 128MB RAM
•eSATA interface, Mac OS X 10.3 or later
•FireWire interface, Mac OS X 10.2 or later
•USB 2.0 interface, Mac OS X 10.2 or later
1.1.2 PC Requirements
•Minimum 500MHz Intel Pentium III CPU, 128MB RAM
•eSATA interface, Windows XP / Vista / Windows 7
•FireWire interface, Windows 2000 / XP / Vista / Windows 7
•USB 2.0 interface, Windows 2000 / XP / Vista / Windows 7
1.1.3 Supported Hard Drives
•Any 3.5” SATA hard drive
•Any 2.5” SATA Solid State Drive (SSD) (when used with auxiliary bracket, not incuded)
1.2 Package Contents
Item
➀ Power Supply
➁ Power Cable
➂ OWC Mercury Elite Pro
➃ Vertical Stand
➄ USB 2.0 (A-B) cable
➅ FireWire 400 (1394A) Cable
➆ FireWire 800 (1394B) cable
➇ eSATA cable
➈ Software CD Bundle (not all models)
➉ User Guide & Owner’s Manual
Not pictured: Screw Pack (inside enlosure)
Assembly Manual
OWC Mercury Elite Pro
1.3 About This Manual
Firmware, images, and descriptions may vary slightly between this manual
and the unit shipped. Functions and features may change depending on
the rmware version. Please visit the product webpage for the most recent
specications.
➀
➁
➂
➄
➃
➆
➅➇
➈➉

OWC Mercury Elite Pro Chapter 1 - Introduction
Cable Connections:
The OWC Mercury Elite Pro has multiple interfaces to work with any
computer system.
➀ On/O Switch - Turn the OWC Mercury Elite Pro on and o here.
➁DC IN port - Attach the included 12V external power supply here.
➂eSATA Port - The utmost in speed. If you’re trying to make your OWC
Mercury Elite Pro the fastest it can be, attach an eSATA cable to this port.
➃USB Port - Connect one of your computer’s USB ports to the OWC
Mercury Elite Pro here using the included cable. Great for cross platform use
or to connecto to systems that do not have an eSATA or FireWire interface.
➄FireWire 800 (1394B) Ports - Connect one FireWire 800 port to your
computer using the included cable and have an extra FireWire 800 port to
daisy chain to additional peripherals with!
➅FireWire 400 (1394A) Port - Connect legacy FireWire 400 controllers
here or use to daisy chain to additional FireWire devices.
1.4 Port View & Cable Connections
1.5 Detailed View
1.5.1 LED Indicator
The OWC Mercury Elite Pro has a single cool blue LED at the front of the
hard drive enclosure. It will illuminate blue when powered on, and ash on
drive activity (both reading and writing).
➀➁ ➂➃➄ ➅

OWC Mercury Elite Pro Chapter 2 - System Setup
2 SYSTEM SETUP
This guide will get you up and running quickly, demonstrating how to
install your own 3.5” drive into the OWC Mercury Elite Pro enclosure.
Your computer is a static-sensitive device.
It is susceptible to invisible damage if not
protected during installation.
We recommend proper grounding by using
a grounding strap. Make sure to work in a
clean and static-free area, and avoid wearing
clothing that retains static charges.
For more information, please visit
http://www.macsales.com/static
Got tools? If you don’t have the tools necessary to complete this
installation, Newer Technology has a fantastic toolkit with everything you
need included to perform this installation, and most common computer
hardware installations.
It’s available at:
http://www.macsales.com/tools

OWC Mercury Elite Pro Chapter 2 - System Setup
2.1 Hard Drive Assembly & Installation
On the bottom of the OWC Mercury Elite Pro enclosure you will nd 2
Phillips screws. Remove those two screws and the drive compartment will
slide out towards the front of the enclosure. Remove the outer shell to
proceed with drive installation.
Here you see the OWC Mercury Elite Pro internal drive tray compartment.
There will be a package of 4 screws inside of the compartment taped down,
please remove them to use in step 4.
Insert your SATA 3.5” hard drive in the bay, and fully seat the drive
connector onto the bridge board. The bridge board is the green circuit
board pictured to the left in this photograph. You will see there is a
connector built onto the bridge board that will interface with the drive,
providing power and signal connections - no cables to connect!
2 SYSTEM SETUP
➁
➀

OWC Mercury Elite Pro Chapter 2 - System Setup
2.1 Hard Drive Assembly & Installation (continued)
2 SYSTEM SETUP
Place your drive mechanism into the chassis and onto the bridge card,
and press the drive towards the ports to rmly ax the drive into the SATA
connector. You may need to wiggle the drive from side to side to t it in
between the rubber grommets that the drive is secured with. Be sure to not
tear them when inserting the drive into the chassis.
➂
➃
➙
Insert (but not fully tighten) 2 of the included Phillips screws into the drive
mechanism through the rubber grommets on the side of the enclosure.
Repeat on the other side of the enclosure - there are 4 screws total. Once
you have inserted all 4 screws into the drive you can fully tighten them.

OWC Mercury Elite Pro Chapter 2 - System Setup
2.1 Hard Drive Assembly & Installation (concluded)
2 SYSTEM SETUP
➄
Screw holes on bottom
Once you have completed installation of your drive, turn the chassis so that
the ports are on your left as shown in the above picture. You can see the 2
screw holes that the drive enclosure outer shell screws into circled. Slide
the outer shell onto the inner chassis from the rear and insert the 2 Phillips
screws you removed to start the assembly process. The enclosure is now
fully assembled.
2.2 Computer Connections
The OWC Mercury Elite Pro requires external power to operate. Insert the
power adapter into a wall outlet and plug it in to the back of the OWC
Mercury Elite Pro.
To use the OWC Mercury Elite Pro, connect any interface cable to the drive
and the computer. Then, turn the power switch to the ON position, and
verify the blue LED on the front of the drive is illuminated.
Your drive should mount on your computer’s desktop, or a dialog box will
appear if you have a new, unformatted drive installed.

OWC Mercury Elite Pro Chapter 2 - System Setup
2 SYSTEM SETUP
2.3 Desktop Use Options
The OWC Mercury Elite Pro includes a vertical stand and also rubber feet
for those who wish to stack multiple drives on top of each other. For those
that do not want adhesive rubber feet or prefer a more elegant solution, a
horizontal desk stand has been designed and is available at:
http://eshop.macsales.com/item/Other%20World%20Computing/MEP1STAND/
2.4 Portability Options
OWC oers a single-stitched nylon
case that holds your OWC Mercury
Elite Pro, along with accessories
such as power supply, eSATA, USB
or FireWire cables. Great for keeping
everything together when you’re
on the go.
The case is made from high quality
Cordura nylon, foam padding and
a plush nylon interior to cradle and
protect your OWC Mercury Elite-AL
Pro from the rigors of everyday use.
it is available at:
http://eshop.macsales.com/item/OWC/MEFWCASE/

OWC Mercury Elite Pro Chapter 3 - Formatting
3 FORMATTING
3.1 Formatting your OWC Mercury Elite Pro on a Macintosh
with Mac OS X
Click on the “Initialize” button. (If this does not appear, open Disk Utility
located in /Applications/Utilities)
Select the device with no volumes attached to it; in this picture, that would
be the 320.07 GB OWC device. Click on the picture of the drive icon next to
the text.
➁
IMPORTANT NOTE: This procedure will erase all data on your disk
drives in the OWC Mercury Elite Pro. Back up any important data
before proceeding!
➀

Once you’ve selected the OWC device, you will notice the above change in
the Disk Utility application. Click on the “Erase” tab in this picture.
You then need to name the volume that you want to format, and erase it.
Name the volume as you want, choose the Volume Format pulldown (Mac
OS Extended (Journaled) is default), and click the Erase button.
➂
➃
OWC Mercury Elite Pro Chapter 3 - Formatting

OWC Mercury Elite Pro Chapter 3 - Formatting
Click the erase button to conrm you wish to erase the disk.
After a few moments, the erase command will complete and the OWC
Mercury Elite Pro volume will mount on your desktop. You can quit Disk
Utility, you’re all set!
➄
➅

OWC Mercury Elite Pro Chapter 3 - Formatting
3.2 Removing the GUID Partition Scheme
Only for XP, 2000, ME and earlier. (XP 64-BIT, Vista & Windows 7 can continue to the next section)
➆ Type exit and hit enter.
➇ Close the command prompt window.
You may now proceed with formatting the drive.
If you are not installing a brand-new hard drive into your enclosure, it
may have a GUID drive partition already installed on it, especially if it
was originally used with a Macintosh. Unfortunately, this is not readable
by Windows without special software. If you wish to use your storage
solution on a computer running Windows, you will need to repartition
and reformat using the following instructions.
➀ Go to the DOS command prompt by
selecting “Run” from the Start Menu.
➁ Type in cmd in text box, and hit the“OK”
button.
➂ Type diskpart and hit enter.
➃ Type list disk and hit enter.
➄ Type select disk x replacing x with the number of the disk you want
to reformat. (Typically, you will see an asterisk (*) under “GPT” for the disk
requiring formatting.)
➅ Type clean and hit enter.
WARNING: The clean command will destroy ALL data on the disk you run it on!!! Be sure
there is nothing you need to keep on your drive before running any of these commands.

OWC Mercury Elite Pro Chapter 3 - Formatting
3.3 Formatting your OWC Mercury Elite Pro on Windows 2000
and later
Instructions for other operating systems can be found at http://www.macsales.com/format.
➀ With the drive connected to the computer
and powered on, right click on the “My Com-
puter” icon and select “Manage” from the
menu. The “Initialize and Convert Disk Wizard”
window should appear.
If the Wizard does not appear, expand the
Storage menu by clicking on the plus (+) sign.
Then, right click next to the
disk number of the drive
that you have just con-
nected and click Initialize to
bring up the Wizard.
➁ In the next window,
there should be only one
drive listed. That will be the
drive that you connected
via eSATA, FireWire or USB.
Make sure the box next to
the drive name is checked and click “Next.”
➂ The Wizard will perform
its tasks, and you will get the
following screen. You may
click “Finish.”
IMPORTANT NOTE: This procedure will erase all data on your hard
disk drives in the OWC Mercury Elite Pro. Back up any important
data before proceeding!

OWC Mercury Elite Pro Chapter 3 - Formatting
➃ Your drive will
appear similar to
how Disk 1 does
below. Notice that
the space on the
lower right reads
as “Unallocated.”
Right click in this
space and choose
“New Partition.”
➄ The “New Partition
Wizard” will launch.
Click “Next” to
continue.
➅ Specify your partition type as
“Primary,” and click “Next.”
➆ The wizard will display the
maximum partition size for your
drive. It is strongly recommend-
ed that you do not change the
default value. Click “Next”

OWC Mercury Elite Pro Chapter 3 - Formatting
➇ If you like, you can specify
the drive letter designation for
your new drive. Otherwise, one
will automatically be assigned.
Click “Next.”
➈ Before you can use
the drive, it must be
formatted. On most
systems running Win-
dows 2000 or later, it
is advisable to specify
the le system as NTFS.
Leave the Allocation
unit size as “Default,”
and feel free to give the
drive whatever name
you prefer. Be sure to
check the box “Perform
a quick format”.
If you do not, it will likely take several hours for your drive to format.
Click “Next.”
➉ At the end of the
Wizard, you will see
a summary of the
information that you
specied during the
previous steps. Click
“Finish.”

OWC Mercury Elite Pro Chapter 3 - Formatting
➀➀ Once you
have nished with
the formatting
wizard, you will
see that your new
drive (represented
as “Disk E” in this
case) will display
a message of
“Formatting.” This
should only take
a couple of min-
utes if you chose
the quick format
option.
➀➁ After a mo-
ment or two,
the drive’s status
will change from
“Formatting” to
“Healthy.”

OWC Mercury Elite Pro Chapter 3 - Formatting
➀➂ At this point, you may close the Computer Management win-
dow. Your drive is ready to use and can be found in “My Computer.”
Using your new Storage Solution on both Macs and PCs?
MacDrive™ takes the guesswork out of sharing les. Whether you are transfer-
ring les between home and the oce, a class room lab and your dorm room
or even on the same computer, MacDrive makes it painless.
In fact, you’ll hardly know MacDrive is working.
Once installed MacDrive will automati-
cally give you access to any Mac disk you
pop into your computer. MacDrive even
puts an “apple” icon on the Mac disk, just
to keep things clear.
You can access les on the Mac disk just
like you would with a Windows format-
ted disk. Open les from the disk or from
within a program. Mac les automati-
cally get the right icons and le name
extensions under both Windows and
Mac OS.
Works great with software from Mi-
crosoft, Adobe, Quark, FileMaker, Avid,
Digidesign, Corel, NewTek and more.
You can nd MacDrive at:
http://eshop.macsales.com/search/macdrive

OWC Mercury Elite Pro Chapter 4 -Troubleshooting & Tips
4 TROUBLESHOOTING & TIPS
4.1 Troubleshooting
Some of the most simple problems can be traced to power, or connectivity
issues.
Verify that your cables (both ends!) are properly plugged into the computer
and storage solution. If they are, and the storage solution is still not working
properly, try connecting to another interface such as the USB connection
and see if the device works properly. If these suggestions do not work, try
the OWC Mercury Elite-A Pro mini on a dierent computer, if available to
you.
4.2 Tips
To properly dismount any connected hard drives from your computer, you
need to follow a few simple steps.
• For Macintosh systems:
There are two methods to umount disks with Macintosh systems. Either
drag the icon for the hard disk you wish to dismount to the trash can, or
click the eject icon next to the hard disk name in under the “DEVICES” tab in
the sidebar in any nder window.
• For Windows systems:
1. Go to the System Tray (located in the lower right corner of your screen).
Click on the Eject icon (a small green arrow over a hardware image).
2. A message will appear, detailing the devices that the Eject icon controls.
i.e. “Safely remove...” Click on this prompt.
3. You will then be given the following message. “Safe to Remove Hardware”.
It is now safe to unhook the OWC Mercury Elite Pro.