OWL INTUITION User manual

© 2 Save Energy Limited 2014 1
Getting started with
The Network OWL Gateway sits at the heart of your Intuition system and
makes your home cloud connected for both monitoring and control.
Ethernet cable
Network OWL Gateway
with external antenna
Plug top mains power supply
(100 - 240V AC / 5V DC)
with UK and Euro adaptors
IN THE BOX:

2 © 2 Save Energy Limited 2014
OVERVIEW
This manual describes how to install and commission the
Network OWL ready for the addition of other Intuition
products /devices (sold separately). See manuals supplied
with those products / devices for further instructions.
BEFORE YOU START
Please locate and check that you have a spare active LAN
port available on the back of your broadband Internet router. You
will need to plug in the supplied Ethernet cable. If all of the ports are
in use, you can add more connections by purchasing an Ethernet Switch / Hub. You will
also need a spare mains socket available close by for the supplied Plug top mains power
supply.
STEP ONE - Connect to Internet & Power Network OWL
• Ensure antenna is screwed, nger tight, onto brass connector on side of the Network
OWL.
• Plug the Ethernet cable into the base of the Network OWL and a spare active LAN port
on your existing broadband Internet router.
• Ensure the connector latches with an audible “click” at both ends.
• Select UK or Euro mains adaptor as required. Fit to the power supply and rotate 90°
until it latches into place.

© 2 Save Energy Limited 2014 3
• Plug the power supply into the mains and insert the DC jack connector into the base
of the Network OWL.
• The green LED on the top of the Network OWL will start ashing.
• Wait until the green LED on the top of the Network OWL is ashing with a “triple blip”
pattern (- - - - - - - - -). This should not normally take longer than 2 minutes. This
indicates that the Network OWL is online and connected to the OWL servers.
• Do NOT proceed to STEP TWO until this ashing pattern is observed.
CHECK FINGER
TIGHT
PLUG IN DC POWER CONNECTOR
PLUG IN ETHERNET CABLE
BLUE LED
GREEN LED
RESET
BUTTON
NETWORK OWL

4 © 2 Save Energy Limited 2014
Network OWL LED Meanings
LED Pattern Meaning
Blue Steady ash following power up Network OWL (“N-OWL”) is in pairing mode
Blue Flash every 12 to 60 seconds Data received from paired Device
Green Rapid ashing N-OWL is starting up
Green Single blip pattern
(- - - -)
1) N-OWL is running
Green Double blip pattern
(- - - - - - - -)
1) N-OWL is running &
2) Connected to LAN, DHCP IP address allocated
Green Triple blip pattern
(- - - - - - - - - - - -)
1) N-OWL is running &
2) Connected to LAN, DHCP IP address allocated &
3) Connected to OWL servers (N-OWL Online)
Green Single long ash Connecting to OWL log servers
Green Double long ash Uploading logged data to OWL servers

© 2 Save Energy Limited 2014 5
If your Network OWL does not go online (“triple blip”):
• The Network OWL can normally connect to the OWL servers when plugged into a
normal domestic broadband router which has a default security conguration.
• If the Network OWL does not connect within 5 minutes:
a. Ensure that your Internet connection is working by connecting to a familiar site
using your web browser.
b. Check Ethernet cable connections - remove cable and ret a few times at both
ends to remove any dust on the connections.
c. Try rebooting your broadband router by powering down for 10 seconds and then
power back up. Allow 5 minutes for everything to re-establish itself and then plug
the Network OWL Ethernet cable back in.
d. Ensure that the LAN port you are using is live and operational. You should see
yellow & green activity LEDs ashing on the router next to the Network OWL
Ethernet plug. The ports on some cable TV combined Cable Modem / Routers are
not live if the device is operating in Modem mode.
e. Please check the Network OWL support articles at https://theowl.zendesk.
com for further information.
Note: The table opposite describes the meanings of the LEDs visible on the top face of the
Network OWL.

6 © 2 Save Energy Limited 2014
IMPORTANT Note for business users and routers with non-standard
congurations:
If you wish to use a Network OWL connected to a business / commercial LAN then please
note that it is usual for the internal IT Security Department to restrict which Internet ports
are open for use. If the correct ports are not open then the Network OWL will not be able
to connect to the OWL servers and your Intuition system will not function.
The key requirements are listed below. Please note that OWL are unable to provide you
any support on how you make any necessary changes; please refer to your IT specialist:
1. The Network OWL requires the assignment of an IP address by a DHCP “dynamic host
control protocol” server.
2. The Network OWL requires the following ports to be open outbound. 5004 (Protocol:
Proprietary ASCII) and 5222 (Protocol: XMPP)
3. Additionally to allow for future rmware upgrades to your Network OWL your router
must allow the negotiation of a FTP port via the standard FTP Control port (21) and
then for the dynamic port allocation made by the router to be open for the Network
OWL to communicate over, again outbound.
4. Finally, to make use of the UDP data push feature, then the port number specied
through the Intuition web dashboard must also be open, outbound for UDP data.
Please check the Network OWL support articles at https://theowl.zendesk.com for
further information.

© 2 Save Energy Limited 2014 7
STEP TWO - Create Intuition online account
• Using the web browser on your computer open up the following page:
https://www.owlintuition.com (this is a secure connection).
• Click “Create Account”.
• Double check that the Network OWL is online (green LED - “triple blip” pattern).
• Fill in the information requested (see following table for explanation of the information
required).
• Press the “Create Account” button.
• Successful account creation and conguration will be conrmed.
• Please keep a note of your details below and press the “Finish” button.
Account Set Up Information Required
Item Value Notes
Network OWL
MAC ID
12 characters MAC ID can be found on back of the Network OWL and
starts 443719...... Enter the full 12 characters.
My username: My password: My Network OWL MAC ID:
4 4 3 7 1 9 _ _ _ _ _ _

8 © 2 Save Energy Limited 2014
Item Value Notes
Username Letters &
digits
Choose a memorable account username a minimum of
6 characters long. Not case sensitive.
Password Letters &
digits
Choose a memorable password a minimum of 6 charac-
ters long. Password is case sensitive.
Email Valid email
address
Enter the email address you wish us to be able to con-
tact you on.
Country Select from list The country where this OWL Intuition system is physi-
cally installed.
Timezone Select from list The time zone where this OWL Intuition system is
installed.
Use Daylight
Saving
Tick Tick this box to enable automatic adjustment for day-
light saving. (Not available for all countries.)
Currency Select from list Select the currency symbols to be used by this account.
Postcode Letters &
digits
UK only - enter just the rst part of your postcode eg.
For RG24 9LR just enter RG24.
Town Letters Outside UK only - enter the name of the nearest Town
or City to where this OWL Intuition system is installed.

© 2 Save Energy Limited 2014 9
STEP THREE - Locating your Network OWL
The Network OWL should ideally be hung on the wall in a free area as far from large metal
objects as possible. Ideally it should be central to your various Intuition devices. Position
the antenna in a vertical orientation.
If necessary you can replace the Ethernet cable with a longer cable (up to 100 meters
long). If installing a long Ethernet cable is a problem, you can use a “Powerline Range
Extender” or “Wireless Range Extender” - please search for these common products online.
Please check the Network OWL support articles at https://theowl.zendesk.com for
further information.
STEP FOUR - Log in to your OWL Intuition Web Dashboard
You can now log in to your new OWL Intuition account with your username and password
at: https://www.owlintuition.com
STEP FIVE - Install your OWL Intuition Devices
Please now follow the instructions provided with the other OWL Intuition Devices (e.g.
Electricity Monitoring or Heating Control products). Please install Electricity Monitoring
devices rst. If necessary please download a copy of the appropriate installation manuals
accessed via the Manuals link, bottom right on the OWL Intuition web dashboard.

10 © 2 Save Energy Limited 2014
Useful Information
Network OWL Factory Reset:
You can Factory Reset the Network OWL by pressing the reset button (see diagram on
page 3) while the power is on. With the Network OWL powered up, carefully insert a
paperclip into the small hole and hold the button pressed in for a minimum of 10 seconds
and then release. The green LED will ash rapidly. After about 30 seconds the blue LED
will start a steady ash. After a Factory Reset you must work through this guide again
but when following STEP TWO tick “Account Exists” to reuse your original account and
password.
Network OWL Ethernet port LEDs:
These LEDs have the following meanings: Green – link ok / up; Yellow – data activity.
Customers with Existing OWL Electricity Transmitters:
If you already have an Intuition compatible OWL Electricity Transmitter (working with an
OWL Energy Display) then you can also pair the Transmitter to the Network OWL using the
Wizard (access via web dashboard top menu bar). The following Transmitters are sup-
ported - CMR180, CMR160R, CMR160, CMR119.