DV-230 Trouble Shooting Guide v1.0
May. 15
CONNECTIVITY ISSUES
Your laptop/desktop cannot
detect the Modem’s WiFi
Signal/SSID.
Ensure that the modem is switched on
and that the USB WiFi Adapter is
properly plugged into the modem.
II. Make sure that user “start” the wifi at
“networking -> Wifi” at We GUI. In
addition, Disable the Hide SSID option.
III. Check that your laptop/desktop has its
WiFi function turned on. Ensure that it
can detect WiFi 11 frequencies and is
a le to support B, G and B/G mix
mode.
IV. To ensure that it is not an issue of
weak service signals, position your
laptop/desktop near to the Modem.
V. Make sure that the SSID you are
searching for through the WiFi search
network menu matches the SSID that
has een set in the Modem.
detect the Modem’s WiFi
signal and SSID ut una le
to connect to it.
Ensure that you are connected to the
correct SSID.
II. Check your WiFi Security Mode as
some security modes may require
Radius Server Authentication.
III. Ensure you key in the correct and
matching security key/mode in the
laptop/desktop and Modem.
IV. Disa le Access Control at the P1
W1MAX Modem (DV-230) WiFi ta on
the we GUI.
Modem’s WiFi SSID ut
una le to get an IP or has
limited connection.
Check that you have keyed in the
correct and matching security key
mode in the laptop/desktop and
Modem
II. Check that the Modem’s DHCP server
is ena led at Networking - DHCP
Server. Ensure that the DHCP IP range
is igger than the amount of
desktop/laptop connected to it via
wired or wireless to DV230.
