Franklin Technology Sprint U772 User manual

[Franklin U772 USB Modem]
User Guide
[UG template version 16a]
[Draft Version 3]
[Sprint_Franklin_U772_USB_Modem_User_GuideEnglish_070716_d3]

TOC i
Table of Contents
Getting Started..............................................................................................................................................3
Introduction ...........................................................................................................................................4
About the User Guide ...................................................................................................................4
Set Up Your Device...............................................................................................................................5
Parts and Functions......................................................................................................................5
SIM Card.......................................................................................................................................6
Device Installation.........................................................................................................................7
Windows, Mac, Linux Users .................................................................................................7
Windows XP Users Only.......................................................................................................7
Activate Your Device...................................................................................................................10
Using Your Device ......................................................................................................................................11
The Web Browser Interface........................................................................................................11
Opening the Web Browser Interface...................................................................................11
The Landing Page...............................................................................................................11
Connecting to the Network .................................................................................................13
The Device & Network Menu......................................................................................................14
General Device and Network Information...........................................................................14
LTE Device and Network Information.................................................................................15
3G Device and Network Information...................................................................................16
The Check Usage Menu.............................................................................................................17
LED Operation ............................................................................................................................18
Settings .......................................................................................................................................................19
The Settings Menu......................................................................................................................19
Connection Options ............................................................................................................20
Enable Airplane Mode.........................................................................................................21
Enable Auto Connection.....................................................................................................21
Change Your Connection Options......................................................................................21
Advanced Settings......................................................................................................................21
General Settings .................................................................................................................22
Manual Configuration..........................................................................................................23
LTE Configuration...............................................................................................................23
UICC Unlock .......................................................................................................................24
3G Configuration.................................................................................................................24

TOC ii
Custom DNS.......................................................................................................................25
Clone Configuration............................................................................................................25
Download Current System Configuration ...........................................................................25
Enter Backup Configuration File Path.................................................................................26
IPPT Configuration..............................................................................................................26
Roaming Configuration.......................................................................................................27
Updates...............................................................................................................................28
Device Updates...................................................................................................................28
Automatic Version Check ...................................................................................................29
Software Update .................................................................................................................29
Engineering and Equipment Settings .................................................................................30
Getting Help ................................................................................................................................................31
The Help Menu ...........................................................................................................................31
About...........................................................................................................................................31
User Guide..................................................................................................................................32
Specifications..............................................................................................................................33
Sprint Account Information and Help..........................................................................................33
Sprint Account Passwords..................................................................................................33
Manage Your Account ........................................................................................................34
Warranty and Service .................................................................................................................34
Warranty .............................................................................................................................34
Services ..............................................................................................................................34
Customer Service .......................................................................................................................35
Trademarks and Copyright Information......................................................................................35
Safety and Notices..............................................................................................................................36
Safety Precautions......................................................................................................................36
Important Notice..................................................................................................................36
Safety and Hazards ............................................................................................................36
FCC Compliance.........................................................................................................................37
RF Exposure Information and Specific Absorption Rate (SAR) Information..............................37
Index............................................................................................................................................................39

Getting Help 3
Getting Started
The following set of topics will introduce you to your U772 USB Modem, help you get set up with service,
provide an overview of the device, and get you started with basic device operations.

Getting Help 4
Introduction
The following topics describe the basics of using this guide and your new phone.
About the User Guide
Thank you for purchasing your new U772 USB Modem. The following topics explain how best to use this
guide to get the most out of your device.
Before Using Your Device
Read the Get Started guide and Important Information booklet that were packaged with your device
thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your device's setup at the time of purchase. Unless
otherwise noted, instructions begin from the device web user interface home screen, which is displayed
by opening a web browser and entering http://sprintmodem or http://192.168.10.1. Some operation
descriptions may be simplified.
Screenshots and Key Labels
Screenshots and other illustrations in this user guide may appear differently on your device. Key labels in
the user guide are simplified for description purposes and differ from the device web user interface.

Getting Help 5
Set Up Your Device
The following topics give you all the information you need to set up your USB Modem and wireless
service the first time.
Parts and Functions
These topics illustrate your device's primary parts and key functions.
Note: Your device's screens and layouts are subject to change. This user guide uses sample images only.
Device Layout
The following illustration outlines your device's primary external features.
Part
Description
LTE LED indicator
Displays connection status on the LTE network.
3G LED indicator
Displays connection status on the 3G network.
USB Connector Cover
Cover for the USB connector.
Finger Grip
Sliding mechanism for the USB connector cover.
USB Connector
USB connector to connect your device to laptop or host device.
CDMA/LTE Main Antenna
Main antenna port for external antenna attachments.
CDMA/LTE Sub Antenna
Secondary antenna port for external antenna attachments.
USIM Card Cover
Cover for the removable SIM card.
Device Label
Label which displays the device name, FCC ID and device MEID

Getting Help 6
SIM Card
The SIM card is an IC card containing the device number and other customer information. Your device's
SIM card is preinstalled and should only be accessed if directed by a customer service representative.
Handling a SIM Card
Keep the following in mind when handling a SIM card.
●You are responsible for any damage caused by inserting the SIM card in another-brand IC card
reader, etc. Sprint is not responsible in such a case.
●Always keep the IC chip clean.
●Wipe clean with a dry, soft cloth.
●Avoid applying labels. May damage SIM card.
●See instructions included with SIM card for handling.
●The SIM card is the property of Sprint.
●The SIM card is replaceable (at cost) in case of loss/damage.
●Return the SIM card to Sprint when canceling subscription.
●Returned SIM cards are recycled for environmental purposes.
●Note that SIM card specifications and performance may change without notice.
●It is recommended that you keep a separate copy of information that is stored on SIM card. Sprint
is not responsible for damages from stored information that is lost.
●Always follow emergency procedures to suspend service if your SIM card or device (SIM card
inserted) is lost or stolen. For details, contact Customer Service.
●Always power off the device before inserting/removing the SIM card.
Insert SIM Card
Follow these instructions to insert a SIM card. Remember to power off your device before inserting a SIM
card.
Note: Your phone’s SIM card is preinstalled. These instructions are for reference only.

Getting Help 7
1. To open the SIM card cover, press down firmly on the lower back cover and pull down as
indicated in the image above.
2. Insert the SIM card as shown in the picture above.
Insert gently with gold IC chip facing downward.
3. Replace the SIM cover by gently pressing down and sliding forward until you feel a click.
4. Align the contacts of the battery with the contacts in the phone.
Make sure all the tabs are secure and there are no gaps around the cover.
Device Installation
The instructions below explain how to install the device on your laptop or computer.
The following section is for Mac, Linux, Windows 7, 8, 8.1 and Windows 10 user only. Windows XP users
can skip to the Windows XP Users Only section.
Windows, Mac, Linux Users
1. Turn on your computer and close all applications.
2. Insert the device into your USB port.
3. Your computer will recognize the device and will install the driver automatically.
4. Please allow a few minutes for the driver installation to complete.
To use the Sprint LTE/3G Mobile USB on your Windows XP computer, you will need to install the Remote
NDIS driver included in the modem memory and configure the device. See the next section for more
information on driver installation and device configuration.
Windows XP Users Only
1. Turn on your computer and close all applications.
2. Insert the device into your USB port.

Getting Help 8
Note: If you have inserted the device properly, Windows will inform you that it has found new hardware.
Wait until Windows completes the “Found New Hardware” task. It is normal to hear a short beep each
time you insert or remove the device. It is an audible notification that your computer recognizes the new
hardware.
3. Your computer will recognize the device and install the Remote NDIS driver automatically. If the
program does not launch automatically, proceed to Step 4.
4. Windows XP users running Service Pack 2 (SP2) or earlier: If your computer does not
automatically install the RNDIS, click Start>My Computer, select Franklin Zero CD, and then
double-click the Franklin-Installer.exe program.
5. The Welcome to the MSS InstallWizard for Franklin 700 V4.14.0.0 screen will then appear. Click
Install to continue the installation process.

Getting Help 9
6. Installation of Remote NDIS driver is now complete. Click Finish to leave the setup program.