Pace Telkom 921VNX User manual

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Table of contents
Front LEDs................................................................................... 2
Rear Ports .................................................................................... 3
BASIC INSTALLATION................................................................ 4
Connecting Your Router ............................................................................................5
Network Configuration ...............................................................................................6
Gateway Configuration............................................................. 11
Accessing your gateway..........................................................................................11
Displaying the activated services............................................................................12
Configuring your broadband Internet access ........................................................12
Configuring your local network...............................................................................14
Securing your Internet access.................................................................................14
Authorizing programs to access the Internet.........................................................15
Configuring the NAT.................................................................................................15
Setting up Dynamic DNS..........................................................................................16
Defining a DMZ..........................................................................................................17
Activating UPnP........................................................................................................18
Configuring Telephony features..............................................................................18
Configuring your wireless network.........................................................................20
Saving and restoring settings..................................................................................21
Home Network Configuration................................................... 23
Displaying the devices connected to your gateway..............................................23
Sharing your printer .................................................................................................23
Sharing your home center .......................................................................................26
Management............................................................................... 29
Diagnosing the DSL line status...............................................................................29
Restarting your gateway ..........................................................................................29
Restoring the factory settings.................................................................................30
Updating your gateway ............................................................................................30
Changing the Username and Password .................................................................31
Box Diagnostics........................................................................................................32
NAT Status ................................................................................................................33
Logread......................................................................................................................33
Troubleshooting ........................................................................ 34
Problems with the router..........................................................................................34
Problems with WAN interface..................................................................................34
Problem with LAN interface.....................................................................................34
Contact Telkom Support ..........................................................................................35
Contact Modem Support ..........................................................................................35

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FRONT LEDS
LED
COLOUR
DESCRIPTION
POWER
OFF
Power Off (Power supply not plugged or I/0 switch off on the rear panel)
AMBER
Firmware update is on-going.
RED
CPE boot failure. Failure due to internal sequence or state that will prevent the device from
connecting to the access network or passing customer data.
GREEN
The device is powered on (power supplied and I/0 switched on the rear panel).
ETHERNET
OFF
No Ethernet device connected on the LAN.
SOLID GREEN
One Ethernet device connected and no traffic is passing through the CPE.
FLASHING GREEN
One Ethernet device connected and traffic is passing through the CPE (either direction).
WIRELESS
OFF
Wi-Fi is disabled. (Option unchecked in the UI).
GREEN
Wi-Fi is enabled (Option checked in the UI) which is the default behaviour. A wireless device
can be connected.
WPS
OFF
WPS is disabled. (Option is unchecked in the UI).
SOLID GREEN
WPS is enabled (option is checked in the UI) which is the default behaviour.
FLASHING GREEN
WPS button is pushed on. Pairing process is on-going for 120 seconds. A wireless device can
be paired. After 120s the WPS Led becomes solid green.
PHONE 1
OFF
No VoIP account set up.
or Registration to the softswitch failed.
SOLID GREEN
The VoIP account number one is set up and registered to the softswitch.
FLASHING GREEN
Phone call is on-going.
PHONE 2
OFF
No VoIP account set up.
or Registration to the softswitch failed.
SOLID GREEN
The VoIP account number two is set up and registered to the softswitch.
FLASHING GREEN
Phone call is on-going.
3G
OFF
No 3G USB key plugged in the CPE.
SOLID GREEN
A 3G USB key is plugged in and detected by the CPE. The CPE has a 3G WAN IP address.
BROADBAND
OFF
Broadband interface powered off, no signal detected.
SOLID GREEN
Broadband physical connection is established (e.g. DSL sync).
FLASHING GREEN
Signal detected, in process of synchronizing.
INTERNET
OFF
Broadband physical interface connection not present.
RED
Device attempted to become IP connected and failed (DHCP, PPPoE, PPPoA, etc.).
SOLID GREEN
The CPE has a WAN IP address and there is no activity on the WAN.
FLASHING GREEN
The CPE has a WAIN IP address and there is activity on the WAN.

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REAR PORTS
Item
Meaning
DSL
Connect this port to the DSL/telephone network with the
RJ-11 cable (telephone) provided.
USB
Connect a 3G USB modem or Mass Storage device
LAN 1X —4X
(RJ-45 connector)
Connect a UTP Ethernet cable (Cat-5 or Cat-5e) to one
of the LAN ports when connecting to a PC or an
office/home network of 100Mbps or 1Gbps
WAN
Connect an Ethernet Modem via RJ-45 Cable
FXS 1 & 2
Connect this port to an analogue phone set with RJ-11
cable.
Reset
After the device is powered on, press it to reset the
device or restore to factory default settings.
1-3 seconds: reset the device
10 seconds: restore to factory default settings (this is
useful when you have forgotten the router’s
administrative password).
Power
Connect the Power Adapter to this port
Power Button
Press to Turn the power ON/OFF

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Any TCP/IP capable workstation can be used to
communicate with or through this router. To configure other
types of workstations, please consult your manufacturer
documentation.
BASIC INSTALLATION
The router can be configured through your web browser. A web browser is included as a
standard application in the following operating systems: Linux, Mac OS, Windows
98/NT/2000/XP/Me/Vista/7, etc. The product provides an easy and user-friendly interface for
configuration.
Please check your PC network components. The TCP/IP protocol stack and Ethernet
network adapter must be installed. If not, please refer to your Windows-related or other
operating system manuals.
There are various ways to connect the router, either through an external repeater/hub or
connect directly to your PC. However, make sure that your PC has an Ethernet interface
properly installed prior to connecting the router. You must configure your PC to obtain an IP
address through a DHCP server or a fixed IP address that must be in the same subnet as the
router. The default IP address of the router is 10.0.0.2 and the subnet mask is 255.255.255.0
(i.e. any attached PC must be in the same subnet, and have an IP address in the range of
10.0.0.100 to 10.0.0199). The best and easiest way is to configure the PC to get an IP address
automatically from the router using DHCP. If you encounter any problems accessing the router
web interface it is advisable to uninstall your firewall program on your PC, as these tend to
cause problems accessing the IP address of the router. Users should make their own decisions
on what is best to protect their network.
Please follow the following steps to configure your network environment.

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Connecting Your Router
1. Connect the power adapter as illustrated below
and power on the device, m ake sure that the
Power LED is lit steadily.
2. Connect your network or computer to the router using the LAN (Local Area Network) cable.
3. Connect the DSL/telephone ( DSL ) cable to the router’s DSL port as illustrated below
4. Connect an RJ11 cable to VoIP port when connecting to an analogue phone set. Refer to
figure below.

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Network Configuration
Configuring PC in Windows Vista/ 7
1. Go to Start. Click on Network.
2. Then click on Network and Sharing Center at the top bar.
3. When the Network and Sharing Center Window pops up,
select and click on Manage Network connections on
the left window column.
4. Select the Local Area Connection, and right click the
icon to select Properties.
5. Select Internet Protocol Version 4 (TCP/IP) then Click
Next.
6. In the TCP/IPv4 properties window, select the Obtain an IP
address automatically and Obtain DNS Server address
automatically radio buttons. Then click OK to exit the
setting.
7. Click OK again in the Local Area Connection
Properties window to apply the new configuration.

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Configuring PC in Windows XP
1. Go to Start / Control Panel (in Classic View). In the
Control Panel, double-click Network Connections.
2. Double-click Local Area Connection.
3. In the LAN Area Connection Status window, click
Properties.
4. Select Internet Protocol (TCP/IP) and click Properties.
5. Select the Obtain an IP address automatically and Obtain
DNS server address automatically radio buttons.
6. Click OK to finish the configuration.

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Configuring PC in Windows 2000
1. Go to Start / Settings / Control Panel. In the Control
Panel, double-click Network and Dial-up Connections.
2. Double-click Local Area Connection (“LAN”)
3. In the Local Area Connection status window, click
Properties.
4. Select Internet Protocol (TCP/IP) and click Properties.
5. Select the Obtain an IP address automatically and
Obtain DNS server address automatically radio
buttons.
6. Click OK to finish the configuration.
.

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Configuring PC in Windows 95/98/Me
1. Go to Start / Settings / Control Panel. In the Control
Panel, double-click Network and choose the
Configuration tab.
2. Select TCP / IP -> NE2000 Compatible, or the name of
any Network Interface Card (NIC) in your PC.
3. Select the IP Address tab. In this page, click the Obtain
an IP address automatically radio button.
4. Then select the DNS Configuration tab.
5. Select the Disable DNS radio button and click OK to
finish the configuration.

Configuring PC in Windows NT4.0
1. Go to Start / Settings / Control Panel. In the Control
Panel, double-click Network and choose the Protocols
tab
2. Select TCP/IP Protocol and click Properties.
3. Select the Obtain an IP address from a DHCP server
radio button and click OK.

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GATEWAY CONFIGURATION
Accessing your gateway
Connect a computer to your gateway using an Ethernet cable or Wi-Fi.
Open an Internet browser and enter the http://ibox web address or http://10.0.0.2 to access your
gateway web browser.
In order to access the Web Browser you will need to enter username and password. The default
username and password are “admin” and “admin” respectively.
Congratulations! You are now successfully logged onto the gateway!

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Displaying the activated services
In the "Box" tab, select "Services Status". This interface will allow you to display the services that
are currently activated on your gateway.
Configuring your broadband Internet access
To configure your ADSL internet connection:
Set the connection protocol to PPPoE,
Enter the connection identifiers (PPP Login and PPP Password) given by your Internet
service provider
If you set the connection protocol to DHCP, you do not need to enter your username and
password; normally this is not done when Physical Link is set to ADSL.
If necessary, change the DNS server address.
A connection can also be established via the Ethernet WAN port, Physical Link should then be
set to Ethernet. This can be done by either having the Pace dial-out through another WAN
connection device, by assigning a static IP in the same range as the primary WAN connection
device or by having the Pace obtain an IP from the WAN connection device to which the
Ethernet WAN port is connected.
If you have a compatible 3G modem connected to the router, 3GParametes can be enabled.
You will be required to enter your APN and Dial number, consult your service provider for
these details. You will also need to enter the SIM PIN.
PPPoE Pass Through enabled will allow you to have a PPPoE session established on the
Pace as well as allowing individual LAN hosts to dial PPPoE sessions, using their own ISP
access details.

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Configuring your local network
The default local IP address of your gateway is 10.0.0.2. Your connected hardware items will have
an IP address in the range 10.0.0.3 to 10.0.0.253.
If you want to change your local network’s addressing plan, select the "LAN" menu under the
"Router" heading.
Securing your Internet access
Your gateway has a firewall with 4 levels of security:
None: the firewall is deactivated
Normal: the firewall filters incoming packets according to NAT rules. This is the default
mode.
Maximum: the firewall filters incoming and outgoing packets
Custom: the firewall lets you define the rules:
Enter an application name
Enter the IP address and the source port of the IP packet to filter
Enter the IP address and the destination port of the IP packet to filter
Define the action type as accepted (green arrow) or refused (red arrow)

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Authorizing programs to access the Internet
Your gateway contains a firewall that blocks any communication initiated from outside network.
This function may affect some applications behaviour:
- Online games
- Communication tools (email, video conferencing, etc.)
- Server applications (FTP, SMTP)
To allow some of your applications to pass through the firewall:
Select the "Applications" menu in the "Box" tab
Select the applications you require from the drop-down menus
Click OK to confirm
Configuring the NAT
The forwarding table allows all the packets received via a specific port to be transmitted to a
specific machine on the internal network. Therefore, if you want to be able to access a web server
operating on machine 10.0.0.67 from outside, you will have to define a forwarding rule that
redirects all the TCP packets received via port 80 to another defined port on machine 10.0.0.67.

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To configure a NAT rule:
Indicate an application name
Select the protocol type: TCP or UDP
Enter the port that has to be forwarded to the internal service
Indicate the address of the hardware on the local network, followed by the destination port.
The request will be forwarded to this private address
Setting up Dynamic DNS
The Dynamic DNS function allows you to alias a dynamic IP address to a static hostname,
allowing users whose ISP does not assign them a static IP address to use a domain name. This is
especially useful for hosting servers via your DSL connection, so that anyone wishing to connect
to you may use your domain name, rather than having to use your dynamic IP address, which
changes from time to time. This dynamic IP address is the WAN IP address of the router, which is
assigned to you by your ISP.
You will first need to register and establish an account with the Dynamic DNS provider using their
website, for example http://www.dyndns.org/

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Dynamic DNS:
Disabled: Check to disable the Dynamic DNS function.
Enabled: Check to enable the Dynamic DNS function. The following fields will be activated
and required.
Dynamic DNS Server: Select the DDNS service you have established an account with.
Domain Name, Username and Password: Enter your registered domain name and your username
and password for this service.
Defining a DMZ
The DMZ enables you to show a machine on the Internet with no restriction on the ports used. It
allows you to open all previously undefined ports (port forwarding) to a single LAN machine:
Click "Enabled" to enable the service
Enter the IP address of the machine that will be in the DMZ
Click OK to confirm

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Activating UPnP
The UPnP IGD feature allows some applications to configure the NAT automatically.
Configuring Telephony features
Click the account you want to edit and then select the "SIP" voice protocol.

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Define the order of the G729, G711A, G711µ codecs.
Enter the SIP parameters:
URI : enter your telephone number
Username / Password: The username and password are used to register your Voice
account on the SIP server. Enter the exact values given by your Internet provider
You can select to which FXS port the above entered information pertains by ticking the
boxes next to port 1, 2 or both. This can also be done with the “Choose the line for this
profile” dropdown menu for individual ports.
Display Name: A descriptive name for the Voice account.
Registrar Server: enter the SIP server’s IP address
Registrar Port: leave the default value, if your VoIP provider has not supplied a port number