Pace Telkom 921VNX User manual

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Table of contents
Front LEDs................................................................................... 2
Rear Ports .................................................................................... 3
BASIC INSTALLATION................................................................ 4
Connecting Your Router ............................................................................................5
Network Configuration ...............................................................................................6
Gateway Configuration............................................................. 11
Accessing your gateway..........................................................................................11
Displaying the activated services............................................................................12
Configuring your broadband Internet access ........................................................12
Configuring your local network...............................................................................14
Securing your Internet access.................................................................................14
Authorizing programs to access the Internet.........................................................15
Configuring the NAT.................................................................................................15
Setting up Dynamic DNS..........................................................................................16
Defining a DMZ..........................................................................................................17
Activating UPnP........................................................................................................18
Configuring Telephony features..............................................................................18
Configuring your wireless network.........................................................................20
Saving and restoring settings..................................................................................21
Home Network Configuration................................................... 23
Displaying the devices connected to your gateway..............................................23
Sharing your printer .................................................................................................23
Sharing your home center .......................................................................................26
Management............................................................................... 29
Diagnosing the DSL line status...............................................................................29
Restarting your gateway ..........................................................................................29
Restoring the factory settings.................................................................................30
Updating your gateway ............................................................................................30
Changing the Username and Password .................................................................31
Box Diagnostics........................................................................................................32
NAT Status ................................................................................................................33
Logread......................................................................................................................33
Troubleshooting ........................................................................ 34
Problems with the router..........................................................................................34
Problems with WAN interface..................................................................................34
Problem with LAN interface.....................................................................................34
Contact Telkom Support ..........................................................................................35
Contact Modem Support ..........................................................................................35

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FRONT LEDS
LED
COLOUR
DESCRIPTION
POWER
OFF
Power Off (Power supply not plugged or I/0 switch off on the rear panel)
AMBER
Firmware update is on-going.
RED
CPE boot failure. Failure due to internal sequence or state that will prevent the device from
connecting to the access network or passing customer data.
GREEN
The device is powered on (power supplied and I/0 switched on the rear panel).
ETHERNET
OFF
No Ethernet device connected on the LAN.
SOLID GREEN
One Ethernet device connected and no traffic is passing through the CPE.
FLASHING GREEN
One Ethernet device connected and traffic is passing through the CPE (either direction).
WIRELESS
OFF
Wi-Fi is disabled. (Option unchecked in the UI).
GREEN
Wi-Fi is enabled (Option checked in the UI) which is the default behaviour. A wireless device
can be connected.
WPS
OFF
WPS is disabled. (Option is unchecked in the UI).
SOLID GREEN
WPS is enabled (option is checked in the UI) which is the default behaviour.
FLASHING GREEN
WPS button is pushed on. Pairing process is on-going for 120 seconds. A wireless device can
be paired. After 120s the WPS Led becomes solid green.
PHONE 1
OFF
No VoIP account set up.
or Registration to the softswitch failed.
SOLID GREEN
The VoIP account number one is set up and registered to the softswitch.
FLASHING GREEN
Phone call is on-going.
PHONE 2
OFF
No VoIP account set up.
or Registration to the softswitch failed.
SOLID GREEN
The VoIP account number two is set up and registered to the softswitch.
FLASHING GREEN
Phone call is on-going.
3G
OFF
No 3G USB key plugged in the CPE.
SOLID GREEN
A 3G USB key is plugged in and detected by the CPE. The CPE has a 3G WAN IP address.
BROADBAND
OFF
Broadband interface powered off, no signal detected.
SOLID GREEN
Broadband physical connection is established (e.g. DSL sync).
FLASHING GREEN
Signal detected, in process of synchronizing.
INTERNET
OFF
Broadband physical interface connection not present.
RED
Device attempted to become IP connected and failed (DHCP, PPPoE, PPPoA, etc.).
SOLID GREEN
The CPE has a WAN IP address and there is no activity on the WAN.
FLASHING GREEN
The CPE has a WAIN IP address and there is activity on the WAN.

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REAR PORTS
Item
Meaning
DSL
Connect this port to the DSL/telephone network with the
RJ-11 cable (telephone) provided.
USB
Connect a 3G USB modem or Mass Storage device
LAN 1X —4X
(RJ-45 connector)
Connect a UTP Ethernet cable (Cat-5 or Cat-5e) to one
of the LAN ports when connecting to a PC or an
office/home network of 100Mbps or 1Gbps
WAN
Connect an Ethernet Modem via RJ-45 Cable
FXS 1 & 2
Connect this port to an analogue phone set with RJ-11
cable.
Reset
After the device is powered on, press it to reset the
device or restore to factory default settings.
1-3 seconds: reset the device
10 seconds: restore to factory default settings (this is
useful when you have forgotten the router’s
administrative password).
Power
Connect the Power Adapter to this port
Power Button
Press to Turn the power ON/OFF

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Any TCP/IP capable workstation can be used to
communicate with or through this router. To configure other
types of workstations, please consult your manufacturer
documentation.
BASIC INSTALLATION
The router can be configured through your web browser. A web browser is included as a
standard application in the following operating systems: Linux, Mac OS, Windows
98/NT/2000/XP/Me/Vista/7, etc. The product provides an easy and user-friendly interface for
configuration.
Please check your PC network components. The TCP/IP protocol stack and Ethernet
network adapter must be installed. If not, please refer to your Windows-related or other
operating system manuals.
There are various ways to connect the router, either through an external repeater/hub or
connect directly to your PC. However, make sure that your PC has an Ethernet interface
properly installed prior to connecting the router. You must configure your PC to obtain an IP
address through a DHCP server or a fixed IP address that must be in the same subnet as the
router. The default IP address of the router is 10.0.0.2 and the subnet mask is 255.255.255.0
(i.e. any attached PC must be in the same subnet, and have an IP address in the range of
10.0.0.100 to 10.0.0199). The best and easiest way is to configure the PC to get an IP address
automatically from the router using DHCP. If you encounter any problems accessing the router
web interface it is advisable to uninstall your firewall program on your PC, as these tend to
cause problems accessing the IP address of the router. Users should make their own decisions
on what is best to protect their network.
Please follow the following steps to configure your network environment.

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Connecting Your Router
1. Connect the power adapter as illustrated below
and power on the device, m ake sure that the
Power LED is lit steadily.
2. Connect your network or computer to the router using the LAN (Local Area Network) cable.
3. Connect the DSL/telephone ( DSL ) cable to the router’s DSL port as illustrated below
4. Connect an RJ11 cable to VoIP port when connecting to an analogue phone set. Refer to
figure below.

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Network Configuration
Configuring PC in Windows Vista/ 7
1. Go to Start. Click on Network.
2. Then click on Network and Sharing Center at the top bar.
3. When the Network and Sharing Center Window pops up,
select and click on Manage Network connections on
the left window column.
4. Select the Local Area Connection, and right click the
icon to select Properties.
5. Select Internet Protocol Version 4 (TCP/IP) then Click
Next.
6. In the TCP/IPv4 properties window, select the Obtain an IP
address automatically and Obtain DNS Server address
automatically radio buttons. Then click OK to exit the
setting.
7. Click OK again in the Local Area Connection
Properties window to apply the new configuration.

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Configuring PC in Windows XP
1. Go to Start / Control Panel (in Classic View). In the
Control Panel, double-click Network Connections.
2. Double-click Local Area Connection.
3. In the LAN Area Connection Status window, click
Properties.
4. Select Internet Protocol (TCP/IP) and click Properties.
5. Select the Obtain an IP address automatically and Obtain
DNS server address automatically radio buttons.
6. Click OK to finish the configuration.

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Configuring PC in Windows 2000
1. Go to Start / Settings / Control Panel. In the Control
Panel, double-click Network and Dial-up Connections.
2. Double-click Local Area Connection (“LAN”)
3. In the Local Area Connection status window, click
Properties.
4. Select Internet Protocol (TCP/IP) and click Properties.
5. Select the Obtain an IP address automatically and
Obtain DNS server address automatically radio
buttons.
6. Click OK to finish the configuration.
.

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Configuring PC in Windows 95/98/Me
1. Go to Start / Settings / Control Panel. In the Control
Panel, double-click Network and choose the
Configuration tab.
2. Select TCP / IP -> NE2000 Compatible, or the name of
any Network Interface Card (NIC) in your PC.
3. Select the IP Address tab. In this page, click the Obtain
an IP address automatically radio button.
4. Then select the DNS Configuration tab.
5. Select the Disable DNS radio button and click OK to
finish the configuration.