Pacific Floorcare RSW28 Installation and operation manual

RSW28
Rider Vacuum Sweeper
Operating & Maintenance Manual
Thank you for purchasing a Pacific Floorcare product. Carefully inspect all components for freight damage. If
such damage is discovered, file a “CONCEALED DAMAGE REPORT” immediately with the delivering carrier.
Read this manual carefully and keep it near the machine, protected from liquids and other damaging
substances. Failure to follow the instructions may result in injury or damage to equipment and property.
The contents of this manual are based on the latest product information available at the time of publication.
Pacific Floorcare reserves the right to make changes or improvements without being obliged to apply changes
to the machines previously sold.
New manuals can be downloaded from: https://pacificfloorcare.com/parts-manuals/
Rev A 121820

TABLE OF CONTENTS
1. GENERAL INFORMATION
Page
1.1. Symbols ………………………………………………………………………………
3
1.2. Notes ………………………………………………………………………………….
3
1.3. Manual references …………………………………………………………………..
3
1.4. Warranty ……………………………………………………………………………...
3
2. FEATURES AND SPECIFICATIONS
2.1. Identification ………………………………………………………………………….
6
2.2. Description and components ……………………………………………………….
6
2.3. Specifications ………………………………………………………………………..
7
3. SAFETY
3.1. Correct use …………………………………….....................................................
8
3.2. Misuse ………………………………………………………………………………..
8
3.3. OEM parts & equipment …………………………………………………………….
8
3.4. Operator qualification ……………………………………………………………….
9
3.5. Protection and alarm systems ……………………………………………………..
9
3.6. Safety devices ……………………………………………………………………….
10
3.7. Safety diagnostic alerts ….………………………………………………………….
10
3.8. Dangers ………………………………………………………………………………
12
3.9. Safety Signals ……………………………………………………………………….
13
4. INSTRUCTIONS FOR STARTING AND USE
4.1. Transport and handling ……………………………………………………………..
15
4.2. Storage ……………………………………………………………………………….
16
4.3. Unpacking the machine …………………………………………………………….
16
4.4. Handling an unpacked machine ……………………………………………………
16
4.5. Installation ……………………………………………………………………………
17
4.5.1 Battery Installation ………………………………………………………………..
17
4.6. Control devices ………………………………………………………………………
18
4.6.1. Control panel ……………………………………………………………………..
19
4.7. Functions …………………………………………………………………………….
19
4.7.1. Levers & Pedals ………………………………………………………………….
20
4.7.2. Main Brush Replacement …………………………………………………….....
21
4.7.3. Side Brush Replacement …….………………………………………………….
21
4.7.4. Waste hopper ………………………………………………………………….....
22
4.7.5. Vacuum motor maintenance ……………………………………………………
22
4.7.6. Filter shaker motor maintenance
5. MAINTENANCE
5.1. Maintenance table …………………………………………………………………...
23
5.2. Battery maintenance ………………………………………………………………...
23
5.2.1. Battery water levels ……………………………………………………………...
24
5.2.2. Filling batteries …………………………………………………………………...
24
5.2.3. Charging …………………………………………………………………………..
24
5.2.4. Inactive batteries …………………………………………………………………
24
5.2.5. Disposal …………………………………………………………………………..
24
5.3. Checking the electrical system …………………………………………………….
25
5.4. Testing schedule …………………………………………………………………….
25
5.5. Maintenance log ……………………………………………………………………..
26

3
1. GENERAL INFORMATION
1.1. SYMBOLS
This symbol is used to alert the operator on proceduresor precautionsthat must be
followedto avoid injuryor damage
This symbol is used to inform the operator on general information
1.2. NOTES
1.3. MANUAL REFERENCES
This manual ensures easy and safe use of the machine, as recommended by European Directives about
product security.
It is recommended all authorized operators read this manual in its entirety before operation. This manual
must also be used as procedural reminders or for the training of a new operator.
Pictures or drawings are used for reference and may differ from the physical machine.
Special symbols, bold type and/or italicized text are used to gain the attention of the reader on important
information, particularly for safety.
List of revised pages can be found to the end of this manual.
.
1.4. WARRANTY
Terms and conditions of warranty are stated below
OBJECT OF WARRANTY
The RSW28 Sweeper has been conceived and built for long-term, trouble-free use. In the event a problem
should arise during the warranty period, Pacific Floorcare will, at its discretion, repair and/or replace
defective parts which have shown premature breakage or wear and tear caused by defective materials or
workmanship.
All rights reserved to copy, totally or in part, and transmission to third parties by mechanical,
electronic or whatever means, without the expressed permission of the manufacturer.
This manual was delivered with the RSW28, of which it constitutes an integral part. This manual shall remain
with the equipment in the event of an ownership transfer. Please keep in a safe place. Purchaser is responsible
to forward this manual to any responsible parties.
Pacific Floorcare shall be held harmless for any kind of possible damages caused by persons and/or things
due to non-observance of instructions in this manual.
Pacific Floorcare reserves the right to make equipment changes or updates without notice. Therefore, data
and information contained in this manual could have changes and/or updated notes.

4
Warranty does not cover the following:
 Failure to following the procedures and operation instructions included in this manual.
 Equipment modifications without the approved written consent of Pacific Floorcare.
 Non-use of genuine wear parts.
 Repairs made by unauthorized personnel.
 Improper or missing maintenance.
 Natural calamities or Acts of God.
WARRANTY TERMS
Labor: Only a Pacific Floorcare Authorized Service Provider with a written factory service agreement may
evaluate and/or repair Pacific Floorcare equipment. Labor for any warranty repair is authorized for one (1)
year following the date of sale to the end-user. Once an Authorized Service Provider has been identified, it is
the end user’s responsibility to contract repairs. The authorized service provider will file any verified warranty
claims with Pacific Floorcare in accordance with the written factory agreement.
Parts: Parts determined to be defective are covered for three (3) years following the date of sale to the end-
user. Pacific Floorcare reserves the right to inspect defective parts prior to crediting any warranty claims.
AGM Maintenance Free Batteries: In addition to the terms above, any original equipment Pacific Floorcare
Battery which becomes unserviceable under normal use within two (2) years (730 days) from date of sale to
the original user will be repaired or replaced with one of equal specification with no charge to the user.
Disclaimer: This warranty limits Pacific Floorcare’s liability to the repair of the equipment and/or replacement
of the defective parts and does not include incidental or consequential damages arising from the use of a
Pacific Floorcare machine whether defective or not. This warranty is in lieu of all other expressed or implied
warranties and is extended to the original purchaser/user only.
Return Material Authorization (RMA): Warranty credit or replacement of returned parts is subject to an
incoming inspection of those items.
EXCLUSIONS
Warranty does not cover normal wear parts and materials (brushes, squeegee blades, etc…).
APPLICATION
In order to establish potential failure cause(s) and so the warranty may be applied, it may be necessary for
the defective components need to be sent toPacific Floorcare. Repairs, replacement or substitutions under
the provisions of the warranty will be made at Pacific Floorcare’s discretion.
AUTHORIZATION
Authorization must be granted by Pacific Floorcare’s technical service department either in writing or by
phone. To properly start a warranty claim the following information must be provided:
 Machine model as shown on the equipment label (reference section 2.1)
 Machine serial number as shown on equipment label (reference section 2.1)
 Detailed description of issue and relevant information on how the issue happened or was discovered
 Part number and position of possible defective component as referenced from spare parts list
GOODS TO BE RETURNED –RETURN MATERIAL AUTHORIZATION (RMA)
In the case of goods to be returned for warranty replacement, it is necessary to have written
acceptance from the Pacific Floorcare technical service department. A Return Material Authorization
(RMA) number will be issued.
All defective parts must be carefully packed in order to avoid further damages during transport.

5
Goods must be shipped with the following information:
 Serial number of the equipment
 Part number of the defective part (if known)
 Detailed description of the defect and of the conditions where it happened
 RMA clearly written / applied to the outside of the shipping box
In case of defective electronic goods, please
return them separately from other materials, in
order to help us properly handle dangerous
waste goods and recycle.
Returned components recognized under warranty become the property of Pacific Floorcare.
Missing information may result in denial of warranty.

6
2. FEATURES AND SPECIFICATIONS
2.1. IDENTIFICATION
The silver label placed on the steering column will identify the machine model, serial number and date of
manufacture.
Figure 2.1
2.2. DESCRIPTION AND COMPONENTS
The RSW28 rider vacuum sweeper is designed for the care of flat surfaces through the process of brushing
and collection of dirt and debris into an onboard waste hopper. The system of power is supplied by a series of
batteries, which power all the motors and the electrical controls.
By means of a rotating brush set in the front of the machine, dirt and debris is put to the middle of the machine.
The main brush then moves dirt and debris into the wastehopper. This machine must be used on dry surfaces.
From the seated position the operator can control the function of the machine from the steering column control
panel. There is also a battery level indicator on the control panel.
Control panel functions:
 Select forward or reverse
 Throttle
 Horn
 On / off key switch
 Shake the filter
 Brush controls
 Waste recovery
Each machine is inspected during the manufacturing process and the final quality check is done before
shipping the machine.
Pacific Floorcare
MADE
Muskegon (MI), USA
IN
ITALY
Mod
RSW28
S.N
2
0
2
0
V
Hz
Kg
A
W
Do not remove or tamper with the identification label. It should remain legible and affixed
on the machine.

7
2.3. SPECIFICATIONS
RSW28
SWEEPING WIDTH
28.7 in / 728 mm
CLEANING CAPACITY UP TO
39,180 ft²/h / 3640 m²/h
RUN TIME
4 hrs
WASTE HOPPER CAPACITY
2,448 cu in. - 10.6 gal / 40 ltr
FILTERING SURFACE
32.3 ft² / 3 m²
GENERAL TECHNICAL DATA
MECHANICAL DRIVE
REAR
MECHANICAL DRIVE (type)
DRIVING WHEEL
FORWARD SPEED
0-3.1 mph / 0-5 km/h
MAX SLOPE
8 %
NOISE LEVEL
65 dB
TURNING RADIUS
68.9 in / 1750 mm
ELECTRIC SYSTEM
POWER
24 V
CENTRAL MOTOR BRUSH
1 x 650W/24V
LATERAL MOTOR BRUSH
1 x 60W/24V
TRACTION MOTOR
200W/24V
VOLTAGE
2 x 12V-157A/h
DIMENSIONS AND WEIGHT
LENGTH
40.9 in / 1040 mm
WIDTH
27.2 in / 690 mm
HEIGHT
47.2 in / 1200 mm
CENTRAL BRUSHES
10.2 x 23.2 in / 260 x 590 mm
LATERAL BRUSHES
7.9 in / 200 mm
WEIGHT (without batteries)
242.5 lbs / 110 Kg
WEIGHT (with batteries)
357.1 lbs / 162 Kg
MEASUREMENT UNITS CONVERSION
Length
1 inch = 1” = 25,4 mm
Power
1 kW = 1,36 CV = 1,34 BHP
Temperature
T (K) = t (°C) + 273 / t (°F) = 1,8 t (°C) + 32
Pressure
1 bar =100 kPa = 14,5 psi
Specifications may be changed without notice

8
3. SAFETY
3.1. CORRECT USE
3.2. MISUSE
3.3. OEM PARTS & EQUIPMENT
In order for the machine to function properly, only use original equipment replacement parts. Please contact
the Pacific Floorcare Technical Service department for assistance.
The RSW28 has an intended use to clean flat floors or floors with maximum slope of 8%.
Read all machine labels and do not cover, alter or remove labels.
Pacific Floorcare will not be held responsible for improper use of the machine.

9
3.4. OPERATOR QUALIFICATION
Operator qualifications for different machine uses
OPERATION TYPE
OPERATOR QUALIFICATION
Use / Inspection
Properly trained operator
Installation / removal
Authorized technician
Mechanical parts maintenance
Authorized technician
Electrical parts maintenance
Authorized technician
Routine maintenance
Properly trained operator
Dismantling and disposal
Authorized technician
We recommend properly training operators before machine use. We recommend operators read and
understand information and procedures outlined within this manual.
3.4. PROTECTION AND ALARM SYSTEMS
Central brush
protection
Pacific Floorcare RSW28 is equipped with a central nylon brush which rotates
when the machine is working. The central brush is protected on both sides by a
stainless-steel panel and two cases which avoid contact with dangerous
components. These protection devices must remain properly installed for the
safety of the operator and proper machine operation
Pacific Floorcare is not responsible for any possible damage to people and/or things caused by the
non-observance of the instructions dealt within this manual.
It is forbidden to tamper with protection and alarm systems. They must be in proper
working order at all times. We recommend verifying periodically they are functioning
properly.

10
Figure 3.6
3.5. SAFETY DEVICES
The machine is equipped with the following safety devices.
•Battery Plug (picture 3.6), the same plug used for the battery charger. In
case of emergency, this plug must be disconnected by lifting up on the plug’s
handle.
The operator must be trained about machine safety. Do not restore this safety system before the
problem has been corrected. If it is necessary, ask for a technician’s help.
Disconnect in case of emergency
3.6. SAFETY DIAGNOSTIC ALERTS
The RSW28 Rider Vacuum Sweeper is equipped with a system that flashes error codes on the battery charge
indicator. The flash series will give the operator an indication of the error and the table below presents a
solution to correct the error.
No. of
flashes
Description
Solution
1
The direction was set to forward prior to turning the
key switch to the on position.
Release the forward setting to stop this
signal. If this doesnot stop it; it may be
necessary to turn the machine off and
back on.
2
Battery charge levels are too low or improper battery
installed.
Verify the battery charge level. If it is a
low reading, recharge the batteries.
Check that all electric connections are
secure. If the problem is not solved it
might be necessary to replace the
batteries.

11
3
Not used.
4
Motor not connected or false contact on the motor
circuit.
Check the connections of the motor, its
functionality and integrity. Check the
motor brushes and replace if necessary.
5
Fault inside the controller.
Check the regulator.
6
Faulty potentiometer.
Check the wiring of the potentiometer
and the integrity of it.
7
Temperature of the power circuit is too high.
Wait for the high temperatures to
subside.
8
Motor is already running or machine is in motion when
trying to start.
Stop the vehicle first and then repeat.
9
Anomaly to the microcontroller software or hardware
problem.
Try to turn off the vehicle. If the error
still appears, check the controller.

12
3.7. DANGERS
To reduce the risk associated with potential dangers, please adhere to the following:
Dangers and pinch points exist when performing the following maintenance:
 When replacing the brushes
 When performing battery maintenance
All maintenance operations must be performed with the machine turned off.
PACIFIC FLOORCARE realizes –starting from the design of the machine - all the dangers that can occur
while the machine is operating in order to prevent or at least low the operator’s accidents.
IMPORTANT: The machine must off and the key removed from the key switch.
Tipping Danger
Tipping danger may happen:
 During the normal use when the machine passes the gradient limits specified in this
manual or when the machine is used on irregular surfaces.
Do not operate the machine on sloping surfaces higher than 8% or surfaces with holes
or depressions which might compromise the stability of the machine.
Pacific Floorcare shall not be held liable for accidents to persons or things when using the
machine on surfaces that can compromise stability. The operator has to follow
recommendations about environmental conditions in the areas where the work is to be
performed.

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3.8. SAFETY SIGNALS
Safety signals include:
DANGERS
Signals are triangular shaped with black colored
in yellow field pictograms
PROHIBITED
Signals are circular shaped with black colored in
white field red-crossed pictograms
What is it?
NEVER remove covers in which components are still moving.
What to do
In phase of installation/maintenance the machine must be turned off
and the ignition key removed from the control board. Do not operate
the machine with damaged, altered, missing or removed guards and
covers.
What is it?
This signal shows crushing or pinch dangers due to moving parts of
the machine.
What to do
In phase of installation/maintenance the machine must be turned off
and the ignition key removed from the control board.
ALWAYS adhere to these alerts.

14
What is it?
Explosion danger
What to do
Only charge batteries in a well ventilated area and keep away from heat
and corrosive substances.
What is it?
Risk of crushing or pinching due to overturning of the recovery tank.
What to do
Take extreme caution while working in the limited area of the battery
compartment.
Replace safety labels on the machine if they are damaged. Do not remove or tamper
with labeling or safety systems.

15
4. INSTRUCTIONS FOR STARTING AND USE
4.1. TRANSPORT AND HANDLING
The RSW28 is shipped in specially designed packaging to ensure safe delivery. Figure 4.1 shows the
center position indicated with a black arrow. Forklift tines must be placed in such a way as the black arrow
is at the center of them. Use caution when moving and avoid stacking. If agreed upon to ship without
packaging, please secure machine with straps and blocking. Do not transport in a manner where adverse
weather or surroundings could damage the machine or packaging.
.
Figure 4.1
The machine must be handled with proper devices as stated in the scheme below.
Make always sure that the black arrow on the package is in the middle of the elevator forks or the straps.
Anchorage and/or strapping points are set up in order to keep the machine on balance during the transport.
PACKAGE
HANDLING EQUIPMENT
PIC.
Carton box or plywood box on a
pallet
Fork elevator
Nr. 4.2
Carefully inspect all components for freight damage. If such damage is discovered, file a
“CONCEALED DAMAGE REPORT” immediately with the delivering carrier.

16
LOADING SYSTEM
Figure 4.2
4.2. STORAGE
In case the machine is not immediately installed, it has to be kept in a dry and secure. Humidity must be
lesser than 80 % and storage temperature between 37° F to 113° F (3° C t + 45 °C).
4.3. UNPACKING THE MACHINE
 Carefully cut off the banding
 Take away on the base of the carton the clips that keep it secure to thepallet.
 Where plywood is, take away the clips on both sides and at the base of eachpanel.
 Cut off the clips that secure the machine.
 Place the machine at ground level.
4.4 HANDLING AN UNPACKED MACHINE
 Check the machine and install the batteries if not installed.
 To transport the machine, remove the battery cables, the brushes and the squeegee. If
available, we recommending using the original packaging to transport.
When handling the machine, ensure the load is balanced and secure. Avoid
handling on uneven surfaces.
Machine dimensions and mass are explained in section 2.3. We strongly recommend
authorized personnel for handling operations.

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4.5. INSTALLATION
4.5.1 BATTERY INSTALLATION
Please follow the instructions below to install the batteries:
 The battery compartment is under the seat
 Lift the seat cover to expose the battery compartment (Figure 4.5.1 detail 1)
 Install the batteries into the battery compartment (Figure 4.5.1 detail 2) and make sure there is
no damage to the battery housings
 Ensure all connections and terminals are clean
 Use the handles on the batteries to move them
Figure 4.5.1
The installation must be done by authorized personnel.
1
2

18
4.6. CONTROL DEVICES
4.6.1. Control Panel
The control panel controls the main functions of the machine. (Figure 4.6).
Figure 4.6
POS.
IMAGE
FUNCTION
1
SAFETY DIAGNOSTIC
2
ON/OFF
KEY SWITCH
3
FORWARD-REVERSE
4
BATTERY CHARGER INDICATOR
5
FILTER SHAKER
6
HORN

19
1
4.7. FUNCTIONS
Turn the key to the on position and lower both the side and the central brushes with the brush control levers
(Figure 4.7).
Brushes will start working when forward motion begins. Drive the machine at a consistent speed while
sweeping.
Always keep filter clean to ensure proper operation. Use the filter shaker regularly by using the switch on the
control panel (Figure 4.6).
4.7.1 LEVERS & PEDALS
This machine is equipped with following operational levers:
 Accelerator lever located on the right side of the operator control handles. To operate, toggle the
Forward / Reverse switch and slowly squeeze the accelerator using the right hand.
 Side brush control lever (picture 4.7 detail 1): push the lever down and the side brush will lower to
the floor.
 Central main brush control lever (picture 4.7 detail 2): push the lever down and the central main
brush will lower to the floor.
 Flap pedal lever (picture 4.7 detail 3): press the flap lever with the left foot and bottom flap is raised.
3
2 Figure 4.7
Before proceeding with operation, please ensure all guards and protections are installed
and functioning properly.
The accelerator lever starts the vacuum motor and brushes of the RSW28.

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4.7.2 MAIN BRUSH REPLACEMENT
 Remove the key from the ignition key switch.
 Remove the plastic protection guard on the left side of the machine.
 Remove the panel protection in order to reach the main brush.
 Remove the brush support.
 Replace the brush. Follow the instructions in reverse order.
Figure 4.7.2a
Figure 4.7.2b