Pakedge Device & Software C36-07 User manual

USER MANUAL
VERSION 1.2
PAKEDGEDEVICE&SOFTWARE INC.
C36
ENTERPRISE-CLASS, FULLY MANAGED, WIRELESS ACCESS POINT
CONTROLLER

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FCC Certifications
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference, in which case
the user will be required to correct the interference at his or her own expense.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
CE Mark Warning
This equipment complies with the requirements relating to electromagnetic compatibility, EN 55022
Class A for ITE, the essential protection requirement of Council Directive 89/336/EEC on the
approximation of the laws of the Member States relating to electromagnetic compatibility.
The company has an on-going policy of upgrading its products and it may be possible that information in
this document is not up-to-date. Please check with your local distributors for the latest information. No
part of this document can be copied or reproduced in any form without written consent from the
company.
Trademarks:
All trade names and trademarks are the properties of their respective companies.
Copyright © 2013, All Rights Reserved
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR
MOISTURE. THE UNIT MUST NOT BE EXPOSED TO DRIPPING OR SPLASHING WATER. CAUTION: DO
NOT OPEN THE UNIT. DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE
INSTALLATION AND TROUBLESHOOTING INSTRUCTIONS. REFER ALL SERVICING TO QUALIFIED
SERVICE PERSONNEL. CAUTION: THIS DEVICE MUST BE INSTALLED AND USED IN STRICT ACCORDANCE
WITH THE MANUFACTURER’S INSTRUCTIONS AS DESCRIBED IN THE USER DOCUMENTATION THAT
COMES WITH THE PRODUCT. WARNING: POSTPONE INSTALLATION UNTIL THERE IS NO RISK OF
THUNDERSTORM OR LIGHTNING ACTIVITY IN THE AREA.

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Safety Precautions:
To reduce the risk of fire, electric shock, and injury to persons, always follow basic safety precautions
when using this device:
Read all of the instructions (listed here and/or in the user manual) before you operate this
equipment.
Comply with all warning and caution statements in the instructions.
Retain the instructions for future reference.
Observe all warning and caution symbols that are affixed to this equipment.
Comply with all instructions that accompany this equipment.
Upon completion of any service or repairs to this product, ask the service technician to perform
safety checks to determine that the product is in safe operating condition.
Installation of this product must be in accordance with national wiring codes and conform to local
regulations.
Give particular attention to all safety precautions.
Operate this product only from the type of power source indicated on the product’s marking label.
If you are not sure of the type of power supplied to your home, consult your dealer or local power
company.
It is recommended that the customer install an AC surge protector in the AC outlet to which this
device is connected. This is to avoid damage to the equipment from lightning strikes and other
electrical surges.
Wipe the unit with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray
cleaners directly on the unit or use forced air to remove dust.
Keep the device away from excessive heat and humidity and keep the device free from vibration and
dust.
Do not directly cover the device or block the airflow to the device with insulation or any other
objects.

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CONTENTS
Quick Controller Overview........................................................................................................................ 4
Preparing to Install the Controller ............................................................................................................ 5
Installation ............................................................................................................................................ 5
Setting Controller IP Address.................................................................................................................... 5
The Wizard ................................................................................................................................................ 9
Step 1: Firmware................................................................................................................................... 9
Step 2: Discover and Manage AP(s) ....................................................................................................10
Step 3: Global Configuration............................................................................................................... 11
Advanced Settings in Global Configuration ........................................................................................13
Guest Network (optional) ................................................................................................................... 14
Access Point Overview ........................................................................................................................16
Dashboard............................................................................................................................................... 17
Reports................................................................................................................................................ 20
Settings....................................................................................................................................................22
Macrocell Controller ........................................................................................................................... 22
Access Point ............................................................................................................................................ 26
Manual ................................................................................................................................................ 26
LED Controls........................................................................................................................................ 27
AP Reboot ........................................................................................................................................... 27
Access Point Firmware........................................................................................................................28
Adding an Additional Access Point......................................................................................................28
Global Configuration............................................................................................................................... 29
Advanced ................................................................................................................................................30
MAC Filtering ......................................................................................................................................30
Client Limit ..........................................................................................................................................33
Scheduling........................................................................................................................................... 34
Site Survey........................................................................................................................................... 36
AP Deployment .......................................................................................................................................39
Contact Us...............................................................................................................................................50
Limited Warranty .................................................................................................................................... 51

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QUICK CONTROLLER OVERVIEW
The front panel of the C36 has a pair of blue LEDs. See the below table for more information.
Label
Function
Description
HDD
Hard Drive Activity
When lit, the hard drive is in use
PWR
Power indicator light
When lit, indicates that unit has power
The rear panel is where the physical cabling (power, Ethernet, console) is located. The table below
describes each port and its function.
Name
Description
AC Connector
AC110～260V
Power Switch
Provides power to the C36
USB ½
Maintenance
LAN
MDI/MDIX RJ45 Interface for connection to the LAN
HDMI
HDMI Display out for maintenance
Console
Local management, 115200bps, RJ45 interface

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PREPARING TO INSTALL THE CONTROLLER
Installing the C36 is similar to installing a network switch. If you have installed a managed switch
before, the process will be very similar.
Tools required:
oPhillips screwdriver (if using rack-mount brackets).
oPC or laptop with Ethernet interface and a web browser (an integrated DB-9 port or USB-
to-Serial adapter may be necessary if you would like to use the console interface).
oEthernet cable.
INSTALLATION
1. Open the box and remove the unit.
2. If mounting the switch in a standard 19” AV rack, attach the rack-mounting brackets that
come with the C36. If not rack-mounting, ensure that the switch is physically mounted
near power and network connections (i.e, backbone switch or firewall/router).
3. Connect power to the device.
4. Connect an Ethernet cable from your computer to the LAN port on the C36.
5. You are now ready to configure the switch to an IP address that matches your network.
SETTING CONTROLLER IP ADDRESS
1. Connect the controller to power and push the power switch on the rear panel. The PWR
LED will light up and the fans will start.
2. If you are using a Pakedge router that has an internal IP address of 192.168.1.99, then
you can connect the controller to an available port on your router or a network switch
and skip to The Wizard. If your router is using an IP address of other than 192.168.1.99
but still on the 192.168.1.X scheme, skip to step 3. If your router is using an IP scheme
other than 192.168.1.X, skip to step 11.
3. Connect an Ethernet cable from the C36 to your router while the router is on.
4. In the browser, enter the C36’s default IP address of 192.168.1.236 into the address bar
and press <ENTER>.

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5. A web page will appear prompting you for a username and password. Enter pakedge as
the username and pakedgec for the password. Then click Login to log in to the web
administration portal.
6. Once you have logged into the controller, you will see the Dashboard.
7. Hover your mouse over Settings towards the top. Click Macrocell Controller.

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8. Click LAN Settings.
9. Enter the correct default gateway. Click Save to finalize the settings. Now that your
controller has the correct default gateway, you can skip to the section titled The Wizard.
10. Connect an Ethernet cable from your computer to the C36 directly.
11. Configure the PC with a static IP address of 192.168.1.10 and subnet mask of
255.255.255.0 and then open any browser (Mozilla Firefox is preferred).
12. In the browser, enter the C36’s default IP address of 192.168.1.237 into the Address Bar
and press <ENTER>.
13. A web page will appear prompting you for a username and password. Enter pakedge as
the username and pakedgec for the password. Then click Login to log in to the web
administration portal.

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14. Hover your mouse over Settings at the top. Click Macrocell Controller.
15. Click LAN Settings.
16. Enter the correct IP address information. Click Save to finalize the settings. You can now
connect the controller to your network.

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THE WIZARD
The Wizard will discover, manage and configure your access points. Making it a quick and easy tool to
get your wireless network up and running.
STEP 1: FIRMWARE
1. Log in to the C36 and hover your mouse over Wizard towards the top. Click Run Wizard.
2. Click Start to begin the wizard setup.
3. The access points must all be on the same firmware version. If there is any inconsistency in
the firmware version, the C36 will notify you.
4. Click Ok to be redirected to the AP-Firmware update page.