Pakedge Device & Software C36-07 User manual

pakedgedevice&software inc
C36
WK-1 Compatibility Only
Enterprise-class, Full managed, Wireless
Access Point Controller
User Manual V1.2

C36 User Manual V1.2
FCC Certifications
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference, in which case the
user will be required to correct the interference at his or her own expense.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
CE Mark Warning
This equipment complies with the requirements relating to electromagnetic compatibility, EN 55022 Class
A for ITE, the essential protection requirement of Council Directive 89/336/EEC on the approximation of
the laws of the Member States relating to electromagnetic compatibility.
The company has an on-going policy of upgrading its products and it may be possible that information in
this document is not up-to-date. Please check with your local distributors for the latest information. No
part of this document can be copied or reproduced in any form without written consent from the
company.
Trademarks:
All trade names and trademarks are the properties of their respective companies.
Copyright © 2013, All Rights Reserved
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR
MOISTURE. THE UNIT MUST NOT BE EXPOSED TO DRIPPING OR SPLASHING WATER. CAUTION:
DO NOT OPEN THE UNIT. DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN
THE INSTALLATION AND TROUBLESHOOTING INSTRUCTIONS. REFER ALL SERVICING TO
QUALIFIED SERVICE PERSONNEL. CAUTION: THIS DEVICE MUST BE INSTALLED AND USED IN
STRICT ACCORDANCE WITH THE MANUFACTURER’S INSTRUCTIONS AS DESCRIBED IN THE USER
DOCUMENTATION THAT COMES WITH THE PRODUCT. WARNING: POSTPONE INSTALLATION
UNTIL THERE IS NO RISK OF THUNDERSTORM OR LIGHTNING ACTIVITY IN THE AREA.

C36 User Manual V1.2
Safety Precautions:
To reduce the risk of fire, electric shock, and injury to persons, always follow basic safety precautions when
using this device:
Read all of the instructions (listed here and/or in the user manual) before you operate this equipment.
Comply with all warning and caution statements in the instructions.
Retain the instructions for future reference.
Observe all warning and caution symbols that are affixed to this equipment.
Comply with all instructions that accompany this equipment.
Upon completion of any service or repairs to this product, ask the service technician to perform safety
checks to determine that the product is in safe operating condition.
Installation of this product must be in accordance with national wiring codes and conform to local
regulations.
Give particular attention to all safety precautions.
Operate this product only from the type of power source indicated on the product’s marking label. If
you are not sure of the type of power supplied to your home, consult your dealer or local power
company.
It is recommended that the customer install an AC surge protector in the AC outlet to which this
device is connected. This is to avoid damage to the equipment from lightning strikes and other
electrical surges.
Wipe the unit with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray
cleaners directly on the unit or use forced air to remove dust.
Keep the device away from excessive heat and humidity and keep the device free from vibration and
dust.
Do not directly cover the device or block the airflow to the device with insulation or any other objects.

C36 User Manual V1.2
CONTENTS
FCC/CE...................................................................................................................................................................................................2
Safety Precaution.............................................................................................................................................................................3
Quick Controller Overview...........................................................................................................................................................6
Preparing to Install the Controller ............................................................................................................................................6
Installation..........................................................................................................................................................................................7
Setting Controller IP Address......................................................................................................................................................7
The Wizard..........................................................................................................................................................................................9
Step 1: IP Address and Firmware ....................................................................................................................................... 10
Step 2: Discover and Manage AP(s)................................................................................................................................121
Step 3: Global Configuration ............................................................................................................................................... 12
Advanced Settings in Global Configuration .................................................................................................................. 14
Guest Network (optional)...................................................................................................................................................... 15
Dashboard....................................................................................................................................................................................... 16
Dashboard & Widgets............................................................................................................................................................ 16
Reports......................................................................................................................................................................................... 18
Summary................................................................................................................................................................................. 19
Detailed ................................................................................................................................................................................... 19
Custom...................................................................................................................................................................................220
Client List...............................................................................................................................................................................220
Client History.......................................................................................................................................................................220
Events.....................................................................................................................................................................................220
Settings...........................................................................................................................................................................................211
Macrocell Controller..............................................................................................................................................................210
Administration....................................................................................................................................................................210

C36 User Manual V1.2
Maintenance........................................................................................................................................................................220
Controller Firmware..........................................................................................................................................................221
Time and Date.....................................................................................................................................................................232
LAN Settings........................................................................................................................................................................232
License ...................................................................................................................................................................................243
Access Point..............................................................................................................................................................................243
Manual Setup......................................................................................................................................................................254
LED Controls........................................................................................................................................................................265
AP Reboot.............................................................................................................................................................................265
Access Point Firmware....................................................................................................................................................... 26
Adding an Additional Access Point.................................................................................................................................275
Global Configuration ............................................................................................................................................................276
Advanced..................................................................................................................................................................................... 28
MAC Filtering ........................................................................................................................................................................ 28
Client Limit ............................................................................................................................................................................. 29
Scheduling.............................................................................................................................................................................. 30
Dealer tools..................................................................................................................................................................................... 30
Site Survey................................................................................................................................................................................... 30
AP Deployment......................................................................................................................................................................... 31
Wireless Optimization ............................................................................................................................................................ 38
Contact Us ....................................................................................................................................................................................... 40
Limited Warranty ........................................................................................................................................................................418

C36 User Manual V1.2
Quick Controller Overview
The front panel of the C36 has a pair of blue LEDs. See the below table for more information.
Label
Function
Description
HDD
Hard drive activity
When lit, the hard drive is in use
PWR
Power indicator light
When lit, indicates that unit has power
The rear panel is where the physical cabling (power, Ethernet, console) is located. The table below
describes each port and its function.
Name
Description
AC Connector
AC110～260V
Power Switch
Provides power to the C36
USB ½
Maintenance
LAN
MDI/MDIX RJ45 interface for connection to the LAN
HDMI
HDMI display for maintenance purposes
Console
Local management,115200bps, RJ45 interface
Preparing to Install the Controller
Installing the C36 is similar to installing a network switch. If you have installed a managed switch before,
the process will be very similar.
Tools required:
Phillips screwdriver (if using rack-mount brackets).
PC or laptop with Ethernet interface and a web browser (an integrated DB-9 port or USB-to-Serial
adapter may be necessary if you would like to use the console interface).
Ethernet cable.

C36 User Manual V1.2
Installation
1. Open the box and remove the unit.
2. If mounting C36 in a standard 19" AV rack, attach the rack-mounting brackets that come with the
C36. If not rack-mounting, ensure that C36 is physically mounted near power and network
connections (i.e, backbone switch or firewall/router).
Setting Controller IP Address
1. Connect the controller to power and push the power switch on the rear panel. The PWR LED will
light up and the fans will start.
Configure C36 with a router in your network:
If you are using a router that has an internal IP address of 192.168.1.X, then you can connect the
controller to an available port on your router or a network switch and skip to run the The Wizard.
Connect an Ethernet cable from the C36 to your router while the router is on.
Configure C36 using a PC directly:
If your router is using an IP scheme other than 192.168.1.X, or you want to configure the C36 directly
using a PC, you can connect an Ethernet cable from your computer to the C36. Configure the PC with
a static IP address of 192.168.1.10 and subnet mask of 255.255.255.0 and then open any browser
(Mozilla Firefox is preferred).
2. In the browser, enter the C36's default IP address of 192.168.1.236 into the address bar and press
<ENTER>.
3. A webpage will appear prompting you for a username and password. Enter pakedge as the
username and pakedgec for the password. Then click Login to log in to the web administration
portal.

C36 User Manual V1.2
4. Once you have logged into the controller, you will see the Dashboard.
5. Hover your mouse over Settings towards the top. Click Macrocell Controller.
6. Click LAN Settings.

C36 User Manual V1.2
7. Enter the correct IP address information. Click Save to finalize the settings. You can now connect
the controller to your network and run Wizard.
The Wizard
The Wizard will discover, manage and configure your access points, making it a quick and easy tool for
getting your wireless network set up and running.
Note: If this is your first time logging into the C36, you will be prompted to run the Wizard.
Otherwise, log in to the C36 and hover your mouse over the Wizard towards the top. Click Run Wizard.
Click Start to begin the wizard setup.

C36 User Manual V1.2
Step 1: IP Address and Firmware
If your WK-1/WX-1 has the default 192.168.1.250 or a duplicate IP address, the C36 will ask you to
configure the IP address of your access point.
Click Apply DHCP to get the dynamic DHCP from your router in the network. Please make sure your
router is on and can assign IP addresses correctly.
Click Static IP, input your desired IP address range in the blanks, and click Set.