Pallas ENJOY COOL User manual

COMMERCIAL & DOMESTIC RO
®
COMMERCIAL & DOMESTIC RO
®
®
ENJOY COOL
PALLAS
MANUAL

DEAR CUSTOMER,
Water Treatment Systems use Reverse Osmosis
System which is one of the advanced technologies
in the world.
Water Treatment Systems have been designed to
remove physical, chemical and microbiological
pollutants in water and to produce water in
drinkable quality.
Water Treatment Systems not only produce
drinkable water but also produce water in
best quality for meeting the needs of domestic
consumption. It helps you enjoy real taste of food
and drinks.
Water Treatment Systems provide safe water
for you to lead a healthy life. The product is
manufactured in modern facilities without giving
no harm to environment. It is recommended that
you read the manual very carefully before using the
product, which is manufactured studiously in.
Important information and
recommendations about using device
Warnings against dangers of safety of
life and property
Electric shock warning
Risk of fire
Hot surface warning
DEFINITIONS OF SYMBOLS USED IN MANUAL
Packing materials are manufactured from
recyclable materials by national regulati-
on. Packing waste should not be disposed
of with domestic and other waste. Please
collect packing wastes at waste collection
centres.
PACKAGING INFORMATION
“ank you for choosing
our product.’

GENERAL INFORMATION .............................................................................................4
PURIFICATION STAGES IN UNDERCOUNTER REVERSE OSMOSIS SYSTEM ....................5
WORKING PRINCIPLE ..................................................................................................5
POINTS TO BE CONSIDERED BEFORE INSTALLATION OF THE DEVICE...........................6
BOX CONTENTS AND ASSEMBLY PARTS ......................................................................7
DEVICE PROPERTIES ...................................................................................................8
INSTALLATION AND ASSEMBLY ...................................................................................9
MAINTENANCE AND CLEANING ..................................................................................11
START-UP AFTER MAINTENANCE................................................................................14
WARRANTY CONDITIONS ...........................................................................................15
IMPORTANT SAFETY AND ENVIRONMENTAL INSTRUCTIONS & CONSUMER RIGHTS ....16
TROUBLESHOOTING...................................................................................................17
FREQUENTLY ASKED QUESTIONS ...............................................................................18
AUTHORIZED SERVICES AND SPARE PARTS SUPPLIERS..............................................18

4| ENJOY COOL
What is REVERSE OSMOSIS?
Osmosis is a process in which water passes th-
rough a semi-permeable membrane from a less
concentrated solution into a more concentrated
one. In naturally occurring osmosis process, re-
verse osmosis is achieved by pressurizing tohigher
concentrated environment. Ifhigher concentrated
environment is pressurized, water passes through
lower concentreatedone
Semi-permeable membranes used in reverse os-
mosis systems are in pore diameter of 8-12angst-
roms. Water molecules are smaller than 8-12 an-
gstroms and have a neutral electric charge. For this
reason, water molecules caneasily pass through
the membranes. However, positively and negatively
charged ions andmolecules in the water, bacteria
and viruses cannot pass through the membranes
because they are bigger than 12 angstroms and
flow to the drainage.
As a summary, reverse osmosis is the most ideal
water treatment method for ion removal by advan-
ced filtration. Reverse osmosis method isone of the
rapidly progressing technologies.
Design of the reverse osmosis systemrequires va-
rious technical knowledge and experience such as
product water quality,raw water analysis, type of
membrane etc.
Reverse osmosis practices
Water treatment device is designed to work with
minimum water pressure. It does not require che-
mical use and produces quality water. It is manu-
factured as a compact device that can easily be
installed anywhere thanks to minimum dimensions.
RO treatment device enhances taste andquality of
your water. It decreases odor and sediment whilst
minimizing chlorine up to 99%. Reverse osmosis
device also decreases contaminants such as lead,
copper, barium, chromium, mercury, sodium, cad-
mium, fluoride, nitrite, nitrate and selenium which
may be present in water.
Water treatment devices will serve you for many
years economically and efficiently as long as they
are used according to the installation and assembly
instructions and technical specifications described
in this manual.
This device shall only be used in accordancewith
the design purpose and technical specifications
described in brochure and theusers manual. Ma-
intenance and repair must be performed in ac-
cordance with the instructions inthe users manual
and original parts supplied byan authorized service
must be used.
GENERAL INFORMATION

USERS MANUAL | 5
ION AND ORG. PESTICIDE REMOVAL ( % ) ION AND ORG. PESTICIDE REMOVAL ( % )
Aluminum 97-98 Nickel 97-99
Ammonium 85-95 Nitrate 93-96
Arsenic 94-96 Phosphate 99+
Magnesium 96-98 Potassium 92
Bicarbonate 95-96 Radioactivity 95-98
Bromide 93-96 Radium 97
Cadmium 96-98 Selenium 97
Calcium 96-98 Silica 85-90
Chloride 94-95 Silver 95-97
Chromate 90-98 Sodium 92-98
Chromium 96-98 Sulfate 99+
Copper 97-99 Zinc 98-99
Cyanide 90-95 Boron 50-70
Fluoride 94-96 Borate 30-50
Iron 98-99 Mercury 96-98
Lead 96-98 Bacteria 99+
Mangan 96-98 Virus 99+
ION REMOVAL IN REVERSE OSMOSIS
WORKING PRINCIPLE
STAGES OF CLEAN WATER
PRODUCTION IN
REVERSE OSMOSIS SYSTEM
Feed water pressure must be minimum 3 bar for-
reverse osmosis system to work. If the feed water
pressure is not sufficient, the system can be rein-
forced with a pump.feed water passes through the
following filtrations respectively;
1st Stage: 5 micron pp sediment filter. The
pre-sediment filter retains suspended materials
and particles in the water and protects succes-
sive filtrations, especially the membrane filter.
(1 mm=1000 micron).
2nd Stage: Activated carbon filter removes pol-
lutants, which are harmful to human health and
membrane filter, by retaining organic substances
and high amounts of cancerogenic chlorine and
chlorine compounds.
3rd stage: Block carbon filter is used for more
sensitive particle filtration to retain the suspen-
ded materials in the water.
4th stage: Membrane filter. The semi-permeable
membrane with 8-12 angstrom pores retains
bacteria, viruses and heavy metals in the water
at 95-98% and pollutant runs to the drainage
through wastewater part of membrane.
5th stage: Last carbon filter (post carbon). Water
runs through the carbon filter at the last stage to
provide clean and extremely safe drinking water.

6| ENJOY COOL
POINTS TO BE CONSIDERED BEFORE INSTALLATION OF THE DEVICE
Water treatment system’s operating water tempe-
rature is between minimum 5˚C (41˚F) and maxi-
mum 40˚C (104˚F). It has risk of freezing to operate
the device below 5˚C as it carries risk of damage to
filters when operated at above 40˚C.
It is necessary to select a suitable location first for
installation of water treatment device. It must be
considered during selection that installation place
should be close to cold water line of the RO device
and to the drainage and sufficient space should be
left for working in case of malfunction and filter
replacement.
Water treatment device is designed for water with
specifications close to tap water, whose inlet con-
ductivity is max. 600 ppm and the turbidity is max
3 NTU. If raw water source and specifications are
unknown, the raw water should be sent for analysis
before installation of the device in order to check
the suitability.
If the device is used beyond the limit values men-
tioned in technical specification part of the users’
manual, the requested quality will not be achieved
for product water. Usage of such feed water will
cause variation in replacement periods of filters
and membrane.
Inlet pressure is between 3 - 6 bar for water treat-
ment devices without pump and between 1 - 6 bar
for water treatment devices with pump. The opti-
mum working pressure is 3 bar. In case the inlet
pressure is above 4 bar, it is recommended to ins-
tall a pressure reducer to prevent more wastewa-
ter discharge. Do not connect the device to power
socket before it is installed.Our company will not be
liable for any problems caused by non-observance
of the above warnings.
TREATMENT DEVICE FLOW SCHEME
1. PRE-FILTER
2. FIRST CARBON
3. SEDIMENT FILTER / CTO
4. R.O (50-100 GPD)
5. SECOND CARBON
6. RAW WATER
7. PUMP
8. WASTEWATER
9. STORAGE TANK
10. PRESSURE REDUCER
11. FAUCET
WATER SUPPLY
FAUCET
TANK

USERS MANUAL | 7
1. Reverse Osmosis Device
2. Faucet
3. 12” Inline Block Carbon Cartridge Filter (CTO)
4. 12” Gac Carbon Cartridge Filter (UDF)
5. 10” Inline Coconut Post Carbon Filter
6. 12” 5 Micron Spun (Sediment) Filter
7. 75 GPD Membrane
8. 3,2 Gallon Storage Tank
9. Metal Ball Valve 1/4”
10. 75 GPD Dynamic Pump
(available in model with pump)
11. 24 Volt 1,5 Amper Adapter
(available in model with pump)
12. Feed water connection part
13. Automatic shut-off valve
14. Tube
15. Users Manual and Warranty Certificate
MANUAL BOX CONTENTS AND ASSEMBLY PARTS
1
5
9
2
6
10
1413
11 12
3
7
4
8

8| ENJOY COOL
TECHNICIAL SPECIFICATIONS
DEVICE PROPERTIES
WITH PUMP WITH OUT PUMP
Min. Operating Water Temperature 5 °C 5 °C
Max. Operating Water Temperature 40 °C 40 °C
Min. Inlet Pressure 100.000 pascals 300.000 pascals
Max. Inlet Pressure 600.000 pascals 600.000 pascals
Max. Inlet TDS (ppm) 500 ppm 500 ppm
Inlet Diameter 6 mm 6 mm
NOTE: The equipments used in the product are in compliance with Water Quality, CE and NSF standards. The equipments are certied.

USERS MANUAL | 9
MANUAL INSTALLATION AND ASSEMBLY
HOW TO ASSEMBLE
1. Before the installation, turn off the valve of main feedwater line orthe
inlet valve.
2. After draining the remaining water in the pipes, install feedwater
connection adapter (3-way adapter) by fastening with teflonband
(Figure A- 2)
3. Install 1/4’’ metal ball valve on the feedwater connection adapter
(3-way adapter) by means of teflon band so as to turn on/off easily
(Figure A –3).
4. Install 6 mm water inlet tube to the 1/4 “metal ball valve. Note that the
ball valve is closed.
5. Then, turn on the valve of main feedwater line or the inlet valve and
check whether there is any leakage.
NOTE: If you do not want to drill the under counter sink and washbasin, you can also install it by using a single faucet. Contact your au-
thorized service for replacement of the faucet adapter, which you have used, with the three-way one through which hot, cold and puried
water ow (Extra charge for the faucet) .
The images in the manual may not be identical to each other.
FIGURE A-3
FIGURE A-2
FIGURE A-4
FIGURE A-5
3-way adapter
3-way adapter
Closed
1/4 Ball Valve
Open
WATER INTAKE IN UNDER COUNTERDOUBLE BATTERY WATER INTAKE
3-way adapter
1/4 Ball Valve
SINGLE BATTERY WATER INTAKE
3-way adapter
Extension
1/4 Ball Valve
1. In case of drilling countertop or sink, faucet for clean water must be
installed carefully in terms of usage and aesthetics. You can start to drill
countertop or sink after leaving enough space for installation of seal,
nut and union at the bottom of countertop or sink. Otherwise, you may
drill the wrong place.
2. If you drill marble, granite ceramic, laminate or sheet metal sink, first
you should use 5 mm drilling bit and then 12 mm drilling bit, respecti-
vely. The drill must be operated at low speed and without impact. If the
counter is covered with tile-coated cast concrete, it must be drilled with
a diamond bit. (Figure A- 4)
3. Outer length of the faucet is 7 cm. If the counter is thicker than 7 cm,
you’ll need to use fittings as many as required. Finally, place the faucet
into the hole, adjust its joints and tighten the nuts.
4. Filters should be washed before use to run out residues on them
(check washing procedures page).
MOUNTING THE FAUCET

10 | ENJOY COOL
MEMBRANE INSTALLATION
12” Inline 5 Micron Spun (Sediment) Filter
12” Inline Gac Carbon Cartridge Filter (UDF)
12” Inline Block Carbon Cartridge Filter (CTO)
75 GPD Membran
10” Inline Coconut Post Carbon Filter
• After intalling the filters, unscrew membrane
housing cap. Insert the membrane into the housing
until it stops. Then, screw the housing cap.
• Cut the tube to a length that will allow to con-
nect the post carbon filter outlet to the faucet after
mounting the faucet and drain line.
• Loosen and pull out stem-nut on outlet of the
post carbon filter. Put the nut on tube and tighten
firmly. Insert the other side of the tube into res-
pectively yellow nut and collet placed under the
faucet. Push the tube to the faucet and tighten the
nut firmly.
HOSE CONNECTION SCHEME
As shown in figure;
A: Water inlet
B: Product water tube is connected to RO faucet.
C:The tube at the outlet of post carbon is conne-
cted to product water line.
D: The drain tube is connected to wastewater
outflow line.
RO FAUCET
WASTEWATER
WATER INLET
Yellow nut
Ring
Hose
Faucet
embodiments
Hose
connection

USERS MANUAL | 11
START-UP AFTER INSTALLATION
Once you have assembled and installed all the
components, turn on the water supply first tocheck
for leaks.Then, turn on the faucet slowly. At the first
stage, water will run from the faucet slowly. Let it
run in this way for 10 minutes. If the waterstarts to
drip and do not reach normal flowrate, it probably
means that the water pressure isso low that the
device cannot perform with 100 % efficiency. If you
are experiencing such a problem, see Troublesho-
oting on page 17.
Now your device is ready for usage, you can enjoy
quality water safely.
*During the rst few days after installation, air bubbles
may be seen in the water.
*Water treatment device will work better and longer when
it is used more often. For this reason, we recommend you
use the puried water for cooking, preparing tea, coee etc.
*In case of water leaks, broken lters etc., turn o the valve
of water supply and correct the faults.
!! IMPORTANT !!
12” 5 Micron Spun (Sediment) Filter:
It should be replaced approximately every 6
months depending on the water contamination.
12” GAC Carbon Cartridge Filter (UDF):
If the water is clear and the total amount of
chlorine is low, the cartridge life is 6 months on
average.
12” Block Carbon Cartridge Filtre (CTO):
The cartridge life is approximately 6 months
depending on the amount of chlorine in the water
and replecament periods of pre-filters.
Membrane Filter:
The membrane life is approximately 3 years
depending on the regular maintenance.
10” Inline Coconut Post Carbon Filter:
The cartridge life is approximately 12 months.
REPLACEMENT PERIODS OF CARTRIDGE FILTERS
MAINTENANCE AND CLEANING
If feeding tube is damaged, it should be replaced
with a specially prepared tube or tube set supplied
by the manufacturer or authorised service.

12 | ENJOY COOL
INSTALLATION AND REPLACEMENT OF MEMBRANE
1. Disconnect the plug from the socket.
2. Turn off the water supply valve.
3. Turn the Jaco fittings clockwise.
4. Unscrew membrane housing’s cap by turning it
clockwise.
5. Grasp the membrane with a clamp and pull out.
6. Push new membrane carefully into the housing
until it stops.
After installing the membrane, screw the cap and
reinsert the tube in the same way. Open RO tap to
clean the newly installed membrane filter. Let the
system run for 2 hours and the water run out. Then,
you can drink the purified water.
Membrane replacement and housing
sanitisation as seen in figures;
Open drinking water faucet.
Loose the union of the membrane housing on
the water inlet side and disconnect tubing from
the housing.
Unscrew the membrane housing from the cap
(with pliers) and displace the used membra-
ne.-Clean the membrane housing with disinfe-
ctant (bleach solution) and rinse the housing.
Wet or wipe the O-ring at the bottom of thenew
membrane element for being seated properly.
Push the membrane into the housing with o-ring
side first. Ensure the membrane fit into the hou-
sing properly.
Screw the cap back onto the membrane housing
and tighten with hand or the supplied wrench.
Finally, place the union at the water inlet side of
the membrane properly and tighten firmly.
1. Open the tube union of 3rd housing and dischar-
ge the water supplied to Sedimentfilter, Activa-
ted Carbon filter and BlockCarbon filter. Perform
washing for 10 minutes.
2. First three filters are washed. If post-carbonand
mains pressure are present, mineral filter iswas-
hed with the mains pressure for 10 minutes.
Wastewater is discharged from the faucet.
3. The membrane filter is pushed in the housing
with the O-ring side first and the housing cap
is screwed. Water is supplied to the membrane.
The water first-supplied to the membrane should
be flown out without reaching the tank and the
post carbon. The water should be drained for 10
min.
WASHING PROCEDURES
Do not forget to connect the power plug to the socket in models
with pump.
The device can be used by the children, who are above 8
years old; physically, sentimentally or mentally disabled
persons or people with lack of experince and knowledge
on the condition that they are trained or instructed
about safe usage of the device and have understood the
hazards. The children must not play with the device. The
maintenance must not be carried out by the children
without observance of an adult.
The water rst-supplied to the device should be discharged
after passing through the lters. It should denitely not con-
tact the tank and post carbon
!! ATTENTION !!
To RO system

USERS MANUAL | 13
The treatment device must not be supplied with hot water.
Otherwise, all lters will be damaged and the device will be out
of warranty.
Turn off the water supply and open drinking wa-
ter faucet.
Loose tubing unions at inlet and outlet and dis-
card the used post-carbon.
Disconnect the union placed at the outlet of the
filter. To prevent leaks, apply teflon tape to the
T-connector on water supply and install the filter.
Tighten the tube unions.
REPLACEMENT OF POST CARBON FILTER
WARNING: FLOW marking on the lter shows thedirection of
the water outlet. Ensure not to insert it backwards and do not
over-tighten T-connector and the union on the other side.
PRECAUTIONS TO USE YOUR DEVICE LONGER;
To ensure that your device functions properly and to
prolong the life of the device, the following points-
must be taken into consideration. Otherwise, the
warranty will be voided.
Do not use with water that has temperature abo-
ve 40 ˚C.
Place or fix the device on a flat surface.
Do not touch the valves on the device except
when necessary.
It is recommended to install pressure reducer on
water inlet of RO device when installation pres-
sure is high. -Ensure that periodical maintenan-
ce is performed on time and by the authorized
service.
In case of long periods of non-use, turn off water
supply. Follow start-up procedure when you want
to re-operate.
Keep your device clean by wiping with a wet clo-
th periodically and avoid using harsh and corro-
sive cleaners.
Water Treatment Device is designed for easy ins-
tallation and maintenance. It is essential not to
exceed the recommended replacement periods
of cartridge filters and to use the deviceproperly.
When the required maintenance and repair is not
provided, the life span of the device is shortened
and the efficiency of the membranes is reduced.
Such situations may cause certificate of warranty
to be void.
SANITISING DEVICE
The water treatment device should be disinfected
at least once a year as follows;
Turn off the water supply.
Drain all of the water from the tank by opening
the faucet (for the models with tanks).
Add a teaspoon of chlorine to the filter housing
and screw back onto the cap.
Turn on the water supply.
Repeat this process for 2 times and replace all
cartridge filters (for the models with tanks).
Water outlet direction Water inlet direction
Flow
T Connector

14 | ENJOY COOL
START-UP AFTER MAINTENANCE
Turn on the mini
valve of the water
supply as shown in
the figure.
After turning on the valves, turn on the water supp-
ly. Open RO faucet and check the entire system for
leaks.
Now you can enjoy the quality water safely.
TRANSPORTATION AND HANDLING
At first, follow the occupational safety rules.
Drain the water in the tank before transportation
and handling.
Close the water supply of the tank and if the
device model is with pump, disconnect the plug
from the socket carefully.
Demount the device carefully.
Do not leave your device hanging from a higher
place.
Pay attention to keep the parts in the same place
to avoid losing them.
Keep the device in a dry and closed place.
Pay attention not to drop, break, shake, crush
the device during transportation and handling.
Ensure that it does not get damaged due to heat,
humidity or dust. Keep it out of sun exposure.
You can get support from our authorized services
to avoid unexpected damages during transporta-
tion and handling.
Supply of Spare Parts Under/Out of Warranty:
Warranty period is 2 (two) years from the date of
your invoice. You can supply spare parts of this
product for 10 (ten) years from the delivery date.
The warranty is applicable only to defects in the
device and we are not responsible for any other
cost. No claim of indemnity can be made under any
other name.

USERS MANUAL | 15
EXCLUSIONS FROM THIS WARRANTY
The warranty excludes defects caused by the misu-
se of water treatment device. The consumer should
pay attention to the following points;
Damage and defects caused by the misuse,
Damage and defects during loading, handling
and transportation after the delivery to the cus-
tomer,
Low or high voltage, damages and defects due
to electrical faults,
Defects resulting from failure to comply with ins-
tructions specified in the users manual,
Replacements of membrane and filters are out of
warranty. They are consumable elements.
Warranty period of product is 2 (two) years in
case of manufacturing defects.
Exeeding minimum span for repair of the device.
Damages and defects resulting from the abo-
ve-mentioned matters are not covered by the war-
ranty and the service can be provided in return of
a fee. The responsibility for handing over the war-
ranty certificate to the consumer is of seller, dealer,
agent or representative who sells the product.
In the event that the warranty certificate is tam-
pered and altered, the warranty certificate will be
invalid.
DAMAGES AND DEFECTS DUE TO THE
MISUSE
Loss of original parts of the device or demoun-
ting the parts contrary to the instructions.
Damages and defects resulting from the factors
such as crash, scratch, break etc.
Damages and defects due to transportation and
storage conditions.
Damages and defects resulting from replace-
ment or damage of electrical cable connections.
Damages or defects resulting from paint or stain
on any part of the product.
Damages or defects due to sticking any label on
the device.
Damages or defects due to natural disasters.
Damages or defects resulting from running the
device with water below 5oC degrees and above
40oC degrees.
Damages or defects due to electric networks.
Damages or defects due to replacement of parts
or materials in the device by any other parties
which are not an authorized service.
Damages or defects due to unknown material
found inside the product.
Problems resulting from failure to comply with
installation, operation or maintenance instructi-
ons or drawings, or improper installation, opera-
tion or maintenance.
Damages and defects resulting from using
non-original spare parts and accessories.
Damages and defects resulting from running the
product without water or inadequate water.
Damages and defects due to failure to perform
periodical maintenance and controls.
Damages and defects resulting from clogged
wastewater drain and running the clogged de-
vice.
Defects that are not covered by the
warranty will be repaired at our
authorized service centers.
WARRANTY CONDITIONS
Warranty certicates without dealer’s stamp and signature,
sales date, brand and model are invalid. The original or pho-
tocopy of the invoice must be kept and submitted with the
warranty certicate if necessary. Otherwise, the date of manu-
facture on the device will be deemed as beginning of warranty.
The customer cannot claim rights or indemnity other than these
undertakings.

16 | ENJOY COOL
IMPORTANT SAFETY AND ENVIRONMENTAL
INSTRUCTIONS & CONSUMER RIGHTS
INFORMATION ON POTENTIAL HAZARDS FOR
ENVIRONMENT AND HUMAN HEALTH DURING
OPERATION
Please note that the ground on which electrical
devices are placed is dry and isolated.
There is no important issue that will threaten the
environment and human health during use.
When life span of your device expires, send it
to recycle.
LIFE SPAN OF THE DEVICE
The product has a service life of 10 (ten) years if
you comply with the maintenance and operation
instructions specified in the manual. Otherwise,
life of the device may be shortened. As long as the
device is not exposed to high temperatures and
sun, you can use the device efficiently for many
years.
INFORMATION OF EFFICIENT USE IN TERMS
OF ENERGY CONSUMPTION
If you do not use the Water Treatment device with
pump more than 3 days, turn off the device and
disconnect the plug from the socket.
Pay attention not to forget the faucet open.
Disconnect the power to avoid both damage to
the device and excessive power consumption in
case the voltage is too low or too high.
Avoid wasting your water.
Do not place the device in direct sunlight or near
heat-emitting devices.
CONSUMER APPLICATIONS FOR COMPLAINTS
AND OBJECTIONS
In case the warranty certificate is not provided
by the seller, the consumer may apply to the
Customs and Trade Ministry, General Directorate
for Protection of the Consumer and Market Sur-
veillance.
Consumer may apply to the consumer arbit-
ration board or the consumer court where the
consumer resides in or the products have been
purchased for the disputes that may arise in
connection with the exercise of the rights arising
from the warranty.
RIGHT OF CHOICE PROVIDED TO CONSUMER
WITH 11th ARTICLE OF LAW
1. If the product is found defective;
Consumer can renege on the contract by notif-
ying the seller that they are ready to get back
the product.
Consumer can retain the defective product and
ask for discounts at the defect rate on sales pri-
ce.
Consumer can ask for repair free in case it does
not cost much,
Consumer can ask for replacing the defective
product with another product if possible by using
right of choice.The seller is liable for fulfilling the
consumer’s demand.
2. Consumer can apply to the manufacturer or
importer for repair or replacement of the defective
product without any charge. The seller, manufactu-
rer and importer are successively responsible for
fulfilling the conditions based on the rights.
3. In the event that consumer prefers to use the
right of free repair and;
The product re-fails during warranty period,
The maximum time required for repair is exce-
eded,
If repair is not possible and determined with a
report by an authorized service, seller, manufac-
turer or importer,
Consumer may request from the seller to refund,
discount at the defect rate or replace the product
with non-defective products if possible.
The seller cannot refuse the consumer’s demand
in such situations. If this claim is not fulfilled, the
seller, producer and importer are severally liable.
It is a eco-friendly, new energy
saving source.

USERS MANUAL | 17
TROUBLESHOOTING
Problem Possible Cause Action
THE DEVICE DOES
NOT WORK
No water supply Ceck if water enters the system
Faulty connection to power
source Check the electrical connections
Damaged adapter Replace it or contact service
Faulty low pressure switch Replace it or contact service
NO PRODUCT (PURIFIED)
OR WASTE WATER FLOW
Water supply valve is closed Open the water supply valve
Clogged filters
Replace the clogged filters.
Replacement of flow restrictor is recommended.
SLOW OR NO PRODUCT
WATER FLOW BUT
THERE IS WASTE WATER
FLOW
Clogged or exhausted membrane Replace the membrane
Faulty check valve Replace check valve
Faulty storage tank Replace the tank
TANK IS FULL BUT
THERE IS WASTE WATER
FLOW
Too low or high pressure
Pump should be used for water with low pressure as
pressure reducer is recommended for water with high
pressure.
Faulty check valve Replace check valve
LEAKS IN DEVICE
Faulty connection Check all connections
Not properly cut edges of tubes Remove leaking tubes, cut the edges straightly and
replace them.
Not properly fitted gaskets Fit the gaskets
UNPLEASANT ODOR
AND TASTE OF PURIFIED
WATER
Exhausted cartridge filters Replace the filters if they are used up for 6 months.
Low pH level Ideal pH level is between 7-8. If lower, ask your service
for installing a pH meter. (Not covered by warranty)
Bacteria in the device Disinfect your device
NO WASTE WATER FLOW
Clogged flow restrictor Replace flow restrictor
Filter maintenance date has
expired Replace filters and membrane element
SLOWLY FLOW OF
PURIFIED WATER FRO
FAUCET
Faulty storage tank Replace the tank

18 | ENJOY COOL
AUTHORIZED SERVICES AND SPARE PARTS SUPPLIERS
FREQUENTLY ASKED QUESTIONS
“How often should filters be replaced?””
It depends on properties, quality of water supply
and usage frequency of the system. It is recom-
mended to replace filters every six months. We re-
commend that you replace post carbon filter cartri-
dge once a year and membrane every three years.
““I have replaced the cartridges newly and
the water is cloudy. Is it normal?”
After you have replaced the filters, you shoulddrain
the water for a few minutes. Because carbon filters
are made of natural materials, cloudy black water
may flow for a while (10-15 minutes), Keep your
faucet open and turn off the tank valve.Allow the
water to run out until the water is clear.
“I do not often use the system, does it change
life span of filters and membrane?”
Replacement dates of the first three filters do not
change; living organisms (microbes,bacteria) are
settled in the filters during filtration. Therefore, first
contact with water is deemed as beginning of rep-
lacement period.Less usage of the system affects
only replacement period of membrane.
“Can I assemble the device and replace
filtersmyself ?”
Yes, you can. However, any other practise not per-
formed by a service provider will cause the war-
ranty to be voided. If the service is provided by an
authorised personnel, the device will continue to be
under warranty till the expiration date of warranty.
Contact the seller, dealer, agent or representative oce
where you have purchased the product. The warranty peri-
od of the product is 2 (two) years. You can contact us within
this period in case of any dispute, damage or defect not
resulting from misuse;
PWG
www.pwg.be
Euraqua
www.euraqua.com
Micron
www.micron.be
Suko
www.suko.be
Delta
www.deltawaterengineering.com
Esli
www.esli.com.tr
Alamo
www.alamowaterpoland.com
Delta Water Softeners Nederland
www.dewason.nl
Kennet Water Ltd
www.kennetwater.co.uk
Euraqua UK
www.euraqua.co.uk
Wycombe Water Limited
www.wycombewater.co.uk
UVO3 Ltd
www.uvo3.co.uk
Esli Aqualine ME
www.aqualine-me.com
EWT
www.ewt.fr
Purotech
www.purotech.ie
PWG Angola
www.pwgangola.com
PWG Portugal
www.pwgportugal.com
WaterTec
www.watertec.ch
Aquina Wassertechnik Gmbh
www.aquina-wassertechnik.de
Insol
www.insolpwg.com
Grupagua
www.grupagua.com

This document is allowed to be used by Directorate General of Consumer Protection and Market Surveillance, Republic of Turkey Customs and Trade
Ministry in accordance with the Regulation of Practice Principles of warranty Certificate that is implemented by depending on Consumer Protection Law
Numbered 6502
WARRANTY
MANUFACTURER AND IMPORTER
SELLER
PRODUCT
TERMS OF WARRANTY
TITLE
TELEPHONE / FAX / E MAIL
AUTHORIZED SIGNATURE / STAMP
TITLE
TELEPHONE / FAX / E MAIL
INVOICE DATE / NO
DELIVERY DATE AND LOCATION
AUTHORIZED SIGNATURE / STAMP
TYPE
BRAND
MODEL
WARRANTY
MAX. REPAIR TIME
BANDEROL AND SERAL NO
: ESLİ END. ÜRÜN. PAZ. SAN. ve TİC. LTD. ŞTİ. O.S.B. 1. Kısım Antalya Bul No:36 DÖŞEMEALTI / ANTALYA
: WATER TREATMENT DEVICE
: ENJOY COOL
: LUX WITH PUMP - WITH OUT PUMP / CLASS WITH PUMP - WITH OUT PUMP
: 2 YEARS
: 20 WORK DAY
:
: [phone] / [phone] / [email protected]
DEVICE LIFETIME: WATER TREATMENT DEVICE HAS 10 (TEN) YEARS LIFETIME. Purchased product has 2 (two) years of warranty.
1) The warranty period starts from the delivery date and is 2 years.
2) Damages and defects resulting from misuse, high or low voltage,
faulty electrical connection, transportation and handling after the delivery of
the product and using the product contrary to t he instructions specified in
the users manual during the warranty period (2 years) are not covered by
the warranty. Determination of technical methods for repair or replacement
of parts and the parts to be replaced is the responsibility of an authorised
service.
3) If the consumer prefers the right of repairing the product free, the
seller is liable to repair or to have it repaired without asking any charge
under labour cost, cost of replaced part or any other title. The consumer
may also use the free repair right against the manufacturer or importer. The
seller, manufacturer and importer are severally liable for fulfilling the right of
consumer.
4) In the event that consumer prefers to use the right of free repair and;
• The product re-fails during warranty period,
• The maximum time required for repair is exceeded,
• If repair is not possible and determined with a report by an
authorized service, seller, manufacturer or importer, consumer may request
from the seller to refund, discount at the defect rate or replace the product
with non-defective products if possible. The seller cannot refuse the
consumer’s demand in such situations. If this claim is not fulfilled, the seller,
producer and importer are severally liable.
5) The repair period cannot exceed 20 workdays. It starts from the date
of notification to an authorised service if the warranty has not expired or
from the date of delivery to an authorised service if warranty has already
expired. In case of not being repaired within 10 workdays, the manufacturer
or importer must supply a similar product to the consumer until the product is
repaired. In the event that the product is defected within warranty perion, the
days when the product remains in the service are added to warranty period.
6) Defects resulting from contrary usage to instructions specified in users
manual are not covered by the warranty.
7) Consumer may apply to the consumer arbitration board or the
consumer court where the consumer resides in or the products have been
purchased for the disputes that may arise in connection with the exercise of
the rights airising from the warranty.
8) In case the warranty certificate is not provided by the seller, the
consumer may apply to the Customs and Trade Ministry, Directorate
General For Protection of the Consumer and Market Surveillance.
RUGHT OF CHOICE PROVIDED TO CONSUMER WITH 11th ARTICLE OF LAW
1) If the product is found defective;
a) Consumer can renege on the contract by notifying the seller that
they are ready to get back the product.
b) Consumer can retain the defective product and ask for discounts at
the defect rate on sales price.
c) Consumer can ask for repair free in case it does not cost much.
d) Consumer can ask for replacing the defective product with another
product if possible by using right of choice. The seller is obliged to fulfill this
request wich is prefered by the consumer.
(2) Consumer can apply to the manufacturer or importer for repair
or replacement of the defective product without any charge. The seller,
manufacturer and importer are successively responsible for fulfilling the
conditions based on the rights
(3) If consumerp refers to use the right of free repair and;
a) The product re-fails during warranty period,
b) The maximum time required for repair is exceeded,
c) If repair is not possible and determined with a report by an
authorized service, seller, manufacturer or importer,
Consumer may request from the seller to refund, discount at the defect rate
or replace the product with non-defective products if possible. The seller
cannot refuse the consumer’s demand in such situations. If this claim is not
fulfilled, the seller producer and importer are severally liable.
CONSUMER APPLICATIONS FOR COMPLAINTS AND OBJECTIONS
• In case the warranty certificate is not provided by the seller, the
consumer may apply to the Customs and Trade Ministry, Directorate General
fro Protection of the Consumer and Market Surveillance.
• Consumer may apply to the consumer arbitration board or the
consumer court where the consumer resides in or the products have been
purchased for the disputes that may airse in connection with the exercise of
rights arising from the warranty.

The product you have purchased complies with the standards of 2014/35/EU;
DECLARATION OF CONFORMITY
We hereby declare that we manufacture the products in compliance with the
requirements of Low Voltage Directive 2014/35 / EU as described below.
ESLI ENDÜSTRIYEL URUNLER PAZARLAMA SANAYI VE TICARET LIMITED SIRKETI
Address : Antalya Organize Sanayi Bölgesi 1. Kısım Antalya Bulvarı No: 36 07190
Döşemealtı / ANTALYA TURKEY
TEL : [phone]
E-MAIL : [email protected]
Product : ENJOY COOL
Models : LUX WITH PUMP / CLASS WITH PUMP
Conformity
Assessment
Method : 2014/35/EU
Applicable CE Directives (2014/35/EU)
Applicable International Technical Standards:
EN 60730-2-15 : 2010+A11 : 2011/ TS EN 60335-1 / TS EN 60335-1/AC /
TS EN 60335-1:2012/A11
NOTE: Our declaration on the products will be voided due to modications made without our consent.