Palm TX Instruction sheet

Read This First

Start here
Software installation CD
Stylus
USB sync cable Flip cover
AC charger
Palm®T|X handheld
Upgraders
Before going to step 1, synchronize your current handheld with your computer so
that the information is up-to-date.
Be sure to install the new software from the CD as described in step 3 below;
otherwise, your new handheld will not work correctly.
For more information on upgrading, go to www.palm.com/support.

1Connect and charge
USB
Sync cable
AC charger
Note: Don’t be surprised if your handheld doesn’t respond at all to button presses
or taps before you fully charge it. This is normal.
a. Connect the sync cable to your handheld and to the USB port on your
computer.
b. Plug the AC charger into an outlet and connect it to the handheld.
c. Charge for three hours. Be sure to fully charge your handheld before
going on to the next step.

2Set up
a. Press the power button.
b. Remove the stylus.
c. Follow the onscreen instructions
to set up your handheld.
Tip: Take the Quick Tour to
learn more about the great features
of your Palm T|X handheld.
Power button
Stylus
Problems? See the "Troubleshooting" section in the upcoming pages.

3Install Software
To install Palm®Desktop software and other important software, insert
the CD into your computer’s CD drive.
Problems? See the "Troubleshooting" section in the upcoming pages.
Windows:
Follow the installation instructions
that appear on your computer
screen.
Mac:
Double-click the CD icon,
and then double-click
PalmSoftware.pkg.
Upgraders
To switch from synchronizing with Palm Desktop software
to Outlook, select Change your synchronization method at
the end of the installation process.
Tip: During the installation process on a Windows computer, you can
select to synchronize with Outlook.

Get answers, learn more
Get more information
Take the tutorial
Quickly learn to use your
handheld. Insert the installation
CD into your computer and click
here for an interactive tutorial.
Open Palm Desktop software on
your computer and click Help.
Click here for detailed handheld
and desktop software help.
Click Online Support for the
latest software updates and
answers to frequently asked
questions.

Look for these great features
On your computer
Palm Desktop software. Enter info in Palm Desktop software and it
shows up on your handheld the next time you synchronize.
On your handheld
Quick Install (Windows only). Install applications on your handheld
the next time you synchronize.
Send To Handheld droplet (Mac only). Install applications on and
copy other types of files to your handheld the next time you
synchronize.
Wi-Fi®technology. Set up wireless connections to a Wi-Fi network to
browse the web, send and receive email messages, and synchronize
with your computer.
Bluetooth®wireless technology. Set up a connection with your
computer to synchronize wirelessly (computer must be enabled with
Bluetooth technology), or set up a connection with your GSM mobile
phone to browse the web or send and receive email and SMS
messages. (Requires phone enabled with Bluetooth technology, data
services, and an ISP, all sold separately.)
VersaMail®application. Send, receive, and manage email messages
wirelessly using your handheld’s wireless capabilities or by
synchronizing with your Windows computer.

Troubleshooting
Support information is available also at www.palm.com/support
Your handheld does not turn on, or does not respond when you tap it
1. Try turning it on by pressing one of the quick buttons on the front panel.
2. Do a soft reset. Use the stylus to gently press the reset button inside the hole on
the back of the handheld.
3. Make sure the AC charger is fully connected to the handheld and to a working
outlet. Charge for another three full hours.
Palm Desktop Installer does not start when you put the CD into the drive
Windows:
1. Click the Start button and select Run.
2. Click Browse to locate the drive containing the CD that came with your Palm T|X
handheld.
3. Double-click autorun.exe on the CD.
Mac:
1. Double-click the CD icon on the Mac desktop.
2. Double-click PalmSoftware.pkg.
Changing default language of your Palm Desktop
Windows:
1. Go the CD directory and locate Language_Selector folder.
2. Double-click Language_Selector.exe and select your preferred language.

Synchronization does not begin
Be sure the sync cable is plugged into your handheld and into a USB port on your
computer.
Check your computer:
Windows:
1. Make sure the HotSync®Manager icon appears in the group of icons in the lower-
right part of your screen.
If not:
a. Click the Start button and select Programs.
b. Select Palm, and then select HotSync Manager.
2. Check the connection type:
a. Disconnect and then reconnect the sync cable.
b. Make sure there is a checkmark next to Local USB.
If there is none, click Local USB.
Mac:
1. Make sure the HotSync Manager is enabled:
a. Double-click the HotSync Manager icon in the Palm folder.
b. From the HotSync Controls tab, click Enabled.
2. Make sure the USB connection is working:
a. Disconnect and then reconnect the sync cable.
b. Restart your computer.
HotSync Manager icon

Check your handheld:
1. Tap Home and then tap HotSync in Applications.
2. In the HotSync application, verify the following:
– Local is highlighted. If it isn’t highlighted, tap Local.
– The term Cradle/Cable appears. If not, tap the pick list,
and then tap Cradle/Cable.
3. Tap the HotSync icon on the screen.
Local
Hotsync icon
Cradle/Cable
Upgraders
Did you load any third-party applications on your previous handheld? You’ll have
to update them if they are not compatible with your new handheld. If any of the
following symptoms occur on your new handheld after you synchronize, remove
these applications and contact the vendor for updated versions: handheld freezes
or resets when you open an application, slow performance, unusual screen
display, difficulties using handheld features, uneven sound quality.