Paloform Caldera-E NG Operating instructions

CALDERA CORTEN FIRE PIT Electronic Ignition
Installation + Owner's Manual
WARNING
Do not store or use gasoline or other ammable vapors and liquids in the vicinity of this
or any other appliance. An LP-cyllinder not connected for use shall not be stored in the
vicinity of this or any other appliance.
WARNING:
If the information in this manual is not followed exactly, a re or explosion may result
causing property damage, personal injury, or loss of life.
CARBON MONOXIDE HAZARD
This appliance can produce carbon monoxide which has no odor.
Using it in an enclosed space can kill you.
Never use this appliance in an enclosed space such as a camper, tent, car
or home.
DANGER
WARNING: FOR OUTDOOR USE ONLY.
Installation and service must be performed by a qualied installer, service
agency, or gas supplier
INSTALLER: Leave this manual with the appliance. CONSUMER: Retain this manual for future reference
Burner conforms to: ANSI Z21.97/CSA 2.41 - 2017 “Outdoor Decorative Gas Appliances”
CSA-2.17-2017 "Gas-red Appliances For Use at High Altitudes"
We recommend that our re pits be
installed and serviced by professionals
that are certied in the U.S. by NFI
(National Fireplace Institute)
DANGER - FIRE OR EXPLOSION HAZARD
If you smell gas:
1. Shut o gas to the appliance.
2. Extinguish any open ame.
3. If odor continues, leave the area immediately.
4. After leaving the area, call your gas supplier or re department.
Failure to follow these instructions could result in re or explosion, which could
cause property damage, personal injury, or death.

2CALDERA CORTEN Electronic Ignition | Installation & Owner's Manual
SAFETY INFORMATION
WARNINGS:
IMPORTANT: This appliance should
be inspected before use and at least
once annually by a qualied service
person.
More frequent cleaning may be
required as necessary. It is imperative
that the control compartment,
burners and circulating air
passageways of the appliance be
kept clean.
DANGER: Carbon monoxide
poisoning can lead to death!
CARBON MONOXIDE POISONING:
Early signs of carbon monoxide
poisoning resemble the u, with
symptoms including headache, dizziness,
or nausea. If you experience these
signs, the Fire Pit may not be working
properly. Get fresh air at once! Have the
Fire Pit serviced. Some people are more
aected by carbon monoxide than others,
including pregnant women, people with
heart or lung disease or anemia, those
under the inuence of alcohol, and those
at high altitudes.
NATURAL GAS AND PROPANE:
To assist in detecting leaks, an odorant
has been added to natural gas and
propane. However, this odorant can fade,
and gas may be present even though no
odor exists. Make certain you read and
understand all warnings. Keep this manual
for reference. It is your guide to safe and
proper operation of this appliance.
WARNING: Any modication to this appliance or its
controls can be dangerous.
1. This appliance, as supplied, is only for use with the
type of gas indicated on the rating plate.
2. When this appliance is connected to a xed piping
system, the installation must conform to local codes,
or in the absence of local codes, to the National
Fuel Gas Code, ANSI Z223.1/NFPA 54, or the
International Fuel Gas Code.
3. Keep the appliance area clear and free from
combustible materials, gasoline and other ammable
vapors and liquids
4. Do not burn solid fuel in this appliance. Do not use
this appliance to cook food or to burn paper or other
objects.
5. Children and adults should be alerted to the hazards
of high surface temperatures and should stay away
to avoid burns or clothing ignition.
6. Clothing or other ammable materials should not be
hung from the appliance, or placed on or near the
appliance.
7. Young children should be carefully supervised when
they are in the area of the appliance.
8. Do not use the appliance if any part has been under
water. Immediately call a qualied service technician
to inspect the appliance and to replace any part of
the control system and any gas control which has
been under water.
9. Inspect the appliance before each use.
10. Turn the appliance o and let cool before servicing,
installing, repairing or covering. Any guard or other
protective device removed for servicing the appliance
must be replaced prior to operating the appliance.
Only a qualied service person should install, service,
or repair the appliance.
HIGH ALTITUDE INSTALLATION
The appliance is certied for installations up to 4500’
(1372 m) above sea level. At this altitude range, no
changes to the appliance are required. Please contact
Paloform for information regarding installation above
4500’ (1372 m).
LOCAL CODES
The installation of this appliance must conform with local
codes, or in the absence of local codes, with the National
Fuel Gas Code, ANSI Z223.1 • NFPA 54; National Fuel
Gas Code; Natural Gas and Propane Installation Code,
CSA B149.1; or Propane Storage and Handling Code,
CSA B149.2, as applicable.

3CALDERA CORTEN Electronic Ignition | Installation & Owner's Manual
BASIC ASSEMBLY
PILOT ASSEMBLY
CONTROLS
BURNER RING
BURNER MEDIA PAN
PIPE ADAPTER
FLEX CONNECTOR
BODY
CAUTION: COR-TEN STEEL is designed
to oxidize and form a protective layer
that resists corrosion. This layer can take
several months to stabilize depending on
climate and weather conditions. Rust will
bleed until it stabilizes.
Do not place Cor-Ten re pits on surfaces
that will be permanently damaged or
stained by rust bleed.
1. UNPACK: Account for all parts (see p. 14)
2. FRAGILE: Handle with care
3. LEVEL: Place on a solid, level surface
4. AIR VENTS: Do not block ventilation holes
in base (see p. 4)
5. GAS / ELECTRICAL: Supply lines are
routed through the base of the unit and
must be installed by licensed trades.
Space is tight! Keep risers as low and
compact as possible
6. MEDIA TOPPINGS: Review correct
placement (p. 6-7)

4CALDERA CORTEN Electronic Ignition | Installation & Owner's Manual
DIMENSIONS & SPECIFICATIONS
NATURAL GAS PROPANE
Burner Model # CIF-E-18 CIF-E-18P
Max Heat Input 69,000 BTU/h 60,000 BTU/h
Inlet Pressure - Min. 4.5" W.C 11.0" W.C.
Inlet Pressure - Max. 10.5” W.C. 13.0” W.C.
Orice Size 18 37
Burner Ports 68 68
Port Size 1/8" 1/8"
Electrical 120V 15A Outdoor Receptacle - Dedicated
Circuit with Wall Switch. Burner connects
via an AC adapter. Must be installed and
grounded in accordance with local codes.
VENTILATION HOLES
GAS SUPPLY OPENING

5CALDERA CORTEN Electronic Ignition | Installation & Owner's Manual
FIG 1. MINIMUM CLEARANCES TO COMBUSTIBLES
REQUIRED CLEARANCES
72”72”
8”7”
BOLCALDERA
0" CLEARANCE BELOW

6CALDERA CORTEN Electronic Ignition | Installation & Owner's Manual
ASSEMBLY
BURNER MEDIA DECORATIVE TOPPING FEATHEROCK BOULDERS
(OPTIONAL)
ASSEMBLY
WARNING:
Failure to position parts
in accordance with these
diagrams and instructions
and/or failure to use parts
specically approved for
use with this appliance may
result in property damage or
personal injury.
Do not remove the data
plates attached to the
Outdoor Fire Pit Burner.
These plates contain
important information.
NOTICE:
Installation and repair should
be done by a qualied service
person. The appliance should
be inspected before use
and at least once annually
by a qualied service
person. More frequent
cleaning may be required as
necessary. It is imperative
that control compartment,
burner ports and circulating
air passageways of the
appliance be kept clean.
CAUTION:
New Lava Rock may pop or
crackle when rst heated.
This should subside after 30
minutes to one hour or more
of operation. Maintain safe
distance during this time.
TO ASSEMBLE THE FIRE PIT
1. Connect the Burner Assembly to the gas/propane supply
using the supplied ex connector and following the
instructions on page 8.
2. Carefully leak test all connections following the procedure
on page 8.
3. Cover the burner evenly and completely with burner
media (crushed tempered glass for natural gas; volcanic
rock for propane). Do not obstruct the pilot lighting port
with burner media! Use only burner media supplied by
Paloform!
4. Follow the Initial Lighting Instructions on page 9. Make
sure that the ame carries to all parts of the burner. Turn
OFF the appliance and let it cool before proceeding to the
next step.
5. Evenly distribute decorative topping (river stones, crushed
glass or lava rock) on top of burner media. An uneven or
excessively thick layer of topping can result in an uneven
ame. Place boulders if applicable.
6. Do not cover pilot shield. Keep the lighting port open and
free of media. Do not use any media not supplied by the
manufacturer!
LIGHTING PORT:
DO NOT OBSTRUCT
CORRECT FLAME APPEARANCE

7CALDERA CORTEN Electronic Ignition | Installation & Owner's Manual
BURNER MEDIA & DECORATIVE TOPPING
DECORATIVE TOPPING MEDIA (VARIOUS):
- FILL TOPPING TRAY
- COVER BURNER MEDIA
FEATHEROCK BOULDERS (OPTIONAL)
- ARRANGE OVER BURNER RING TO
OPTIMIZE FLAME APPEARANCE
BURNER MEDIA:
CRUSHED GLASS (NG) or LAVA ROCK (LP)
- FILL BURNER MEDIA TRAY
- COMPLETELY COVER BURNER RING
VENTILATION HOLES:
DO NOT BLOCK
CAUTION: Do not use any media over the
burner that have not been supplied by Paloform.
Landscape stone or other natural or manufactured
materials may explode when heated.

8CALDERA CORTEN Electronic Ignition | Installation & Owner's Manual
APPROVED FLEXIBLE GAS HOSE
A.G.A DESIGN-CERTIFIED MANUAL
SHUTOFF VALVE WITH 1/8” NPT TAP
3” MINIMUM
CAP PIPE NIPPLE TEE JOINT
FROM GAS METER (5” W.C.
TO 10.5” W.C. PRESSURE)
SEDIMENT TRAP
INSTALLATION REQUIREMENTS
Installation must include a manual shuto valve, union,
and plugged 1/8” NPT tap. Locate NPT tap within reach
for test gauge hook up. NPT tap must be upstream from
the appliance.
Apply pipe joint sealant lightly to male threads. This will
prevent excess sealant from going into pipe. Excess
sealant in pipe could result in a clogged burner injector.
Install sediment trap in supply line as shown below.
Locate sediment trap where it is within reach for cleaning
and trapped matter is not likely to freeze.
A sediment trap prevents moisture and contaminants
from entering the Outdoor Fire Pit controls. If a sediment
trap is not installed, or is installed incorrectly, the unit may
not work properly.
CHECKING GAS CONNECTION
WARNING: Test all gas piping and connections
for leaks after installing or servicing. Correct all leaks
immediately.
WARNING: Never use an open ame to check for
a leak. Apply a mixture of liquid soap and water to all
joints. Bubbles forming on joints while the gas is running
indicate a leak. Correct all leaks at immediately.
Test Pressures in Excess Of 1/2 psi (3.5 kPa)
This appliance and its individual shuto valve must be
disconnected from the gas supply piping system during
any pressure testing of that system at test pressures in
excess of ½ psi (3.5 kPa).
Test Pressures Equal To or Less Than 1/2 psi (3.5 kPa)
This appliance must be isolated from the gas supply
piping system by closing its individual manual shuto
valve during any pressure testing of the gas supply piping
system at test pressures equal to or less than ½ psi (3.5
kPa).
CONNECTING TO GAS SUPPLY
WARNING:
A qualied service person must connect
the appliance to the gas supply. Follow all
local codes.
CAUTION:
Use only new black iron or steel pipe.
Internally tinned copper tubing may be
used in certain areas. Use pipe of 1/2”
diameter or greater to allow proper gas
volume to Outdoor Fire Pit Burner. If pipe
is too small, undue loss of pressure will
occur.
INSTALLATION ITEMS NEEDED:
Before installing the Outdoor
Fire Pit, make sure you have all items
listed bellow:
• piping (check local codes)
• sealant
• manual shuto valve
• adjustable (crescent) wrench or pliers
• sediment trap
• tee joints
• pipe wrench

9CALDERA CORTEN Electronic Ignition | Installation & Owner's Manual
LIGHTING YOUR FIRE PIT
WARNINGS:
Failure to follow these instructions exactly may result in re or
explosion causing property damage, personal injury or loss
of life.
Before operating the appliance, check all around the appliance
area and on the surrounding oor for the smell of gas - some
gas is heavier than air and may settle on the oor in the event
of a leak. IF YOU SMELL GAS, follow the safety instructions
on page 1 of this manual.
This appliance is equipped with an ignition device that
automatically lights the pilot. Do not try to light the pilot
manually.
The main gas valve in this appliance is not serviceable and
does not have any control knobs or switches to operate. Do
not remove the heat shields covering the valve and electronic
devices. Do not try to repair or modify the valve, as doing
so may result in a re or explosion. Call a qualied service
technician if you have any safety concerns.
Do not use this appliance if any part of it has been under
water. Immediately call a qualied service technician to
inspect the appliance and to replace any part of the control
system and any gas control that has been under water.
Improper installation, adjustment, alteration, service or
maintenance can result in injury or property damage. For
assistance or additional information, consult a qualied
installer, service agency or the gas supplier.
Do not store or use gasoline or other ammable vapors or
liquids in the vicinity of this appliance.
INITIAL LIGHTING INSTRUCTIONS
Before placing burner assembly into a housing:
1. Purge air from the supply line.
2. Test for leaks in each of the following locations:
• The gas supply line connection to the main valve;
• The Burner connections and pilot;
• All joints on the valve and control body;
• All eld made joints and gas shuto valves;
• All factory made joints and connections.
3. You may check for gas leaks using one of the following methods only:
• Soap and water solution. WARNING: If using a soap and water solution to test
for leaks, DO NOT spray the solution onto electronic parts;
• An approved leak testing spray;
• An electronic snier. NOTE: Remove any excess pipe compound from
connections if using this method, as the compound can set o electronic sniers.
DANGER: NEVER USE AN OPEN FLAME TO CHECK FOR GAS LEAKS.

10CALDERA CORTEN Electronic Ignition | Installation & Owner's Manual
LIGHTING YOUR FIRE PIT
OPERATING INSTRUCTIONS
1. STOP! Read the safety information on pages 1, 2 and 9 of this manual.
2. Turn o all electric power to the appliance.
3. Do not attempt to light the pilot manually.
4. Turn the manual gas control valve to the OFF position.
5. Wait ve (5) minutes to clear out any residual gas, then check for the smell of
gas at and around the appliance, including near the oor. If you smell gas,
STOP! Follow the instructions on page 1 of this manual. If you do not smell
gas, continue to the next step.
6. Turn the manual gas control valve to the ON position.
7. Plug the supplied 24 VAC AC adapter into a 110V power outlet.
8. Connect the AC adapter to the AC input plug at the unit.
9. Place Burner Assembly in Housing
10. To ignite burner, turn on electric power to the appliance.
11. To turn o appliance, turn o electric power to the appliance.
TURNING OFF THE GAS TO THE APPLIANCE
1. Turn o all electric power supplied to the appliance if service is to be
performed. Unplug the 24 VAC AC adapter from the power outlet.
2. If necessary, remove the burner from the housing to access the manual gas
valve.
3. Turn the main manual shuto valve to the full OFF position.
WARNING:
This appliance is designed to be connected to a power
source that is controllable by a switch.
Do not connect 24 VAC AC adapter to a live power source.

11CALDERA CORTEN Electronic Ignition | Installation & Owner's Manual
CLEANING AND MAINTENANCE
KEEP YOUR FIRE PIT COVERED
Covering your re pit with its all-weather cover when not in use will prolong the life of
all its components.
WARNING: Turn o gas before servicing re pit.
We recommend that a qualied service technician perform the following
check-ups at the beginning of each re pit season.
If any irregularities are apparent with operation. Please refer to Troubleshooting guide,
pages 12-13.
BURNER ELEMENT AND PILOT
Inspect the burner at regular intervals at least twice a year. Keep the burner and pilot
area clean by vacuuming or brushing. Make sure the burner porting and burner air
openings are free of obstructions at all times. Remove pilot cover to inspect pilot.
Remove topping from top of burner ring and Inspect area around the burner. Remove
any lint or foreign material with a brush or vacuum cleaner.
PILOT FLAME
The ames from the pilot should be
visually checked as soon as the unit is
installed, and periodically during normal
operation. The pilot ame must always be
present when the re pit is in operation.
The pilot ame has two distinct ames:
one engulng the ame sensor and the
other reaching to the main burner.
BURNER ELEMENT
PILOT ASSEMBLY
FLAME SENSOR

12CALDERA CORTEN Electronic Ignition | Installation & Owner's Manual
TROUBLESHOOTING
WARNING:
Turn o appliance and let cool before
servicing. Only a qualied service person
should service and repair this appliance.
IF YOU SMELL GAS:
Shut o gas supply.
Do not try to light any appliance.
Do not touch any electrical switch; do not use any phone in the vicinity of the appliance.
Immediately call your gas supplier from a safe distance. Follow your gas supplier’s instructions.
IMPORTANT: Operating unit where
impurities in air exist may create
odors. Cleaning supplies, paint, paint
remover, cigarette smoke, cements
and glues, new carpet or textiles,
etc., create fumes. These fumes may
mix with combustion air and create
odors. These odors will disappear
over time.
OBSERVED PROBLEM POSSIBLE CAUSE REMEDY
Burner shuts o/relights intermittently. 1. Wind or gusts in excess of 16 km/h
(10 mph).
2. Air present in gas line
3. Not enough air to pilot
1. Protect pilot from wind with
decorative topping - sides of pilot
housing may be covered. DO
NOT BLOCK IGNITION PORT.
In the case of consistently windy
conditions, a protective glass
barrier may be necessary.
2. Ensure gas line is thoroughly bled
3. Ensure ventilation holes/gaps are
not obstructed
Unit is smoking / sooting excessively.
(Note: It is natural and unavoidable for
appliance sets to produce moderate
levels of carbon (soot) where ames
contact the media.)
1. Poor fuel quality
2. Excessive ame impingement or
blockage
3. Improper fuel/air mixture
1. Contact local natural gas
company
2. Separate the stones to allow
more ame passage
3. Remove any foreign items from
the ame pattern and/or check
for proper orice sizing
Burner is excessively noisy
(Note: The movement and combustion
of gas will create low, unavoidable
levels of noise.)
1. Passage of air/gas across irregular
surfaces
2. Excessive gas pressure on natural
gas units
1. Relieve any tight bends or kinks
in gas supply line
2. Check/reset gas regulator
pressure
Gas odor even when power is o 1. Gas leak. See Warning statement
above.
2. Main gas valve defective.
1. Locate and correct all leaks (see
Checking Gas Connections, pg 8)
2. Replace gas valve
Unit produces unwanted odors 1. Gas leak. See Warning statement
below.
1. Locate and correct all leaks (see
Checking Gas Connections, pg 8)

13CALDERA CORTEN Electronic Ignition | Installation & Owner's Manual
WARNING:
Turn o appliance and let cool before
servicing. Only a qualied service person
should service and repair this appliance.
TROUBLESHOOTING cont’d
OBSERVED PROBLEM POSSIBLE CAUSE REMEDY
When power is turned on, nothing
happens
1. No power to unit 1. Check connections between
controls, power adapter and
power source
2. Check power at source
3. Verify that power adapter is
functioning correctly
4. If you are using a third-party
remote control unit, verify that
this unit is functioning correctly
When power is turned on, there is a
spark at pilot but no ignition
1. Gas supply turned o or manual
shuto valve closed
2. Air in gas lines when installed
3. Pilot is clogged
4. Pilot valve lead is loose/
disconnected
1. Turn o gas supply or open
manual shuto valve
2. Purge air from the supply line
3. Clean pilot (see Cleaning and
Maintenance, page 11) or replace
pilot assembly
4. Check/reconnect lead
Burner does not light after pilot is lit 1. Burner orice is clogged
2. Inlet gas pressure is too low
3. Flame sensor or Main Valve lead
loose/disconnected
4. Ignition Control Board failure
1. Clean burner orice
2. Contact local gas or propane
supplier
3. Reconnect / replace lead
4. Replace Board
Delayed burner ignition 1. Lighting port is blocked 1. Remove burner media/debris
from Lighting Port
Burner ame is too low or too high 1. Incorrect gas supply or pressure
2. Blocked burner orice or burner
ports
3. Improper burner orice size
1. Check for proper gas supply
pressure
2. Free burner orice and burner
ports of any burrs, paint, or other
blockage
3. Verify proper burner orice sizing
(see page 4)

14CALDERA CORTEN Electronic Ignition | Installation & Owner's Manual
ILLUSTRATED PARTS LIST
1
1a
2
3
4
5
5a
6
7
8
9
10
Natural Gas Propane
1 Pilot Cover CIR-EPC same
1a Pilot Shroud CIR-EPC same
2 Pilot Assembly PIL-E-410 PIL-E-410LP
3 18” Burner Ring CIR-18-BUR same
4 Burner Pan CIF-18-PAN same
5 Venturi CIR-VEN-1 same
5a Air Shutter - -
6Orice FIT-ORI-18 FIT-ORI-37
7 3/8” Flare Adapter - -
8Flex Connector CON-SS-5MM-12 same
9 CIR Control Box see drawing same
10 Control Box Chassis CIR-E-CHA same
11 Power Adapter 120V-NA
(not shown)
E-POW-24VAC same
12 Burner Media (not shown) Crushed Glass 17.5 kg Lava Pebbles 15 L
13 Topping Media (not shown) Various Various
14 Fabric Cover (not shown) COV-CAL45-LC same
15 Corten Vessel (not shown) CAL45-10 same
WARNING: Failure to position parts in accordance with diagrams or failure
to use parts specically approved for this appliance may result in property
damage or personal injury.
REPLACEMENT PARTS ARE AVAILABLE FROM PALOFORM

15CALDERA CORTEN Electronic Ignition | Installation & Owner's Manual
ILLUSTRATED PARTS LIST - cont’d
Natural Gas Propane
1 CIR Control Box Cover CIR-E-BOX same
1a CIR Control Box Housing CIR-E-BOX same
2 Dual Solenoid Valve E-VAL-BASO w/ LP reg. spring
3 3/8”x1-1/2” - Nipple - -
4 3/8” Bulkhead Union - -
5 3/8” Street Elbow - -
6Pilot Assembly PIL-E-410 PIL-E-410LP
7 Shrink-t Cord Grip - -
8Ignition Control Board E-BOARD-CC9 same
9 3/8” Flare Adapter - -
10 3/8” Close Nipple - -
11 Barrel Connector part of wiring harness -
12 Wiring Harness (not shown) E-WIR-KIT same
1
2
3
9
5
10
11
1a
9
6
7
4
8

16CALDERA CORTEN Electronic Ignition | Installation & Owner's Manual
ILLUSTRATED PARTS LIST
Wiring Diagram
1 2 3 4 5 106 7 118 9
MAIN GND (VALVE) PILOT GND (BURNER) GND 24V SENSE SPARK
AC POWER ADAPTER
INPUT: AC 120V 60 Hz 8A
OUTPUT: 24 VAC, 1 A
CHASSIS GROUND
PILOT: PIL-E-410 OR PIL-E-410LP
IGNITION CONTROL BOARD: E-BOARD-CC9
GAS VALVE: E-VAL-BASO

17CALDERA CORTEN Electronic Ignition | Installation & Owner's Manual
WARRANTY INFORMATION
RETAIN FOR WARRANTY
MODEL: (circle one) Caldera-E NG
Caldera-E LP
SERIAL NO:
DATE PURCHASED:
Paloform’s priority is to meet or exceed your expectations with our products and service—we take pride in our products and
unequivocally stand behind them. If your product has issues, we will work with you to make things right.
This said, res pit's are mechanical appliances that are installed in uncontrolled and unpredictable environments. For this
reason it is critical that your unit be inspected by a qualied service technician regularly, dependent on use and site conditions,
but at minimum once per year. This will ensure that it receives the type of general cleaning and maintenance that will maximize
its performance and lifespan. Furthermore, there are various “wear” components which have a limited lifespan due to the fact
that their function is to sustain extreme conditions. Over the functional life of your re pit, you can expect that parts such as
pilots, control devices and valves, may need to be replaced periodically. Materials such as cast concrete and Corten Steel are
expected to weather naturally over their lifetime and changes in appearance are normal and do not constitute failure in the
materials.
WARRANTY - This product is warranted to the original owner, subject to proof of purchase:
Paloform warrants the components and materials in your appliance to be free from manufacturing and material defects for a
period of one year from date of delivery. During this time, if any of the components in the appliance are found to be defective in
materials or workmanship, Paloform will, at its option, replace or repair the defective components at no charge to the original
owner. Paloform will also pay for reasonable labor cost incurred in replacing or repairing such components. Any products
presented for warranty repair must be accompanied by a dated proof of purchase.
This Warranty will be void if:
• the appliance is not installed by a qualied installer in accordance with installation instructions.
• the appliance is not operated and maintained according to the operating instructions supplied with the appliance, including
regular inspections by a qualied technician
• the appliance is damaged by accident, neglect, misuse, abuse, alterations, negligence of others, including the installation
thereof by unqualied installers, incidental or consequential damage
• the appliance is partially or totally submerged under water for any length of time
This Warranty does not cover normal wear and tear, including but not limited to extraordinary environmental factors such as
salt-saturated environments or extreme weather events.
All service work must be performed by an qualied service technician.
This warranty is expressly in lieu of other warranties, express or implied, including the warranty of merchantability of tness
for purpose and of all other obligations or liabilities. Paloform does not assume for it any other obligations or liabilities in
connection with sale or use of the appliance. In states or provinces that do not allow limitations on how long an implied
warranty lasts, or do not allow exclusion of indirect damage, those limitations of exclusions may not apply to you. You may also
have additional rights not covered in the Limited Lifetime Warranty. Paloform reserves the right to investigate any and all the
claims against this Warranty and decide upon method of settlement. For information about this warranty contact:
Paloform
888.823.8883
[email protected]