Panasonic Workio DP-2310 User manual

DP-2310/3010/3510/4510/6010
Getting to Know
Your Machine
Before Starting
Facsimile
Features
Internet Fax
Features
Printout Journals
and Lists
Appendix
Operating Instructions
Digital Imaging Systems
Model No.
English
Before operating this equipment, please read these instructions completely and keep these operating instructions for future reference.
(For Facsimile and Internet Fax)
Problem Solving Setting Your
Machine

IMPORTANT INFORMATION
Model No. Serial
Date of Purchase
Dealer
Address
Telephone Number ( ) –
Supplies Telephone Number ( ) –
Service Telephone Number ( ) –
When requesting information, supplies or service, always refer to the model and serial number of your
machine. The model and serial number plate (Main Name Plate) is located on the machine as shown
below. For your convenience, space is provided below to record information you may need in the future for
reference or troubleshooting.
For the total system to work properly via LAN, certain information and additional parameters must be set. Please
contact your network administrator for the required information and connection to the LAN.
(Please confirm other required Internet parameter in General Settings. This setting list is printed by following the
steps below: , Input ID Code,
.)
* Certain Parameter Numbers may differ between the DP-2310/3010 and DP-3510/4510/6010 series. If you encounter two Param-
eter Numbers separated by a "/" and an asterisk ("*"), the first number corresponds to (DP-2310/3010) and the second number
corresponds to (DP-3510/4510/6010).
User Information
Company Name:
Address:
Dept.:
City: State: Zip Code:
Tel. No.: Fax No.:
Internet Parameters (See page 124)
EMAIL Address:
SMTP Server Name: or SMTP Server IP:
SMTP AUTH Name: SMTP AUTH Password:
** TCP/IP Default Gateway:
** DNS Server Address:
** 2nd DNS Server Address:
POP Server Name: or POP Server IP:
POP User Name:
POP Password: (for security, do not write it in - but keep it in a safe place)
LDAP Server Name: or LDAP Server IP:
LDAP User Name:
LDAP Password:
LDAP Search Base:
FUNCTION GENERAL SETTINGS 09/04* Key Operator Mode OK
00/31* Print General Setting Start OK
The following trademarks and registered trademarks are used throughout this manual:
Microsoft®, Windows®, Outlook®& Windows logo are either registered trademarks or trademarks of
Microsoft Corporation in the USA and other countries.
Adobe®, Acrobat Reader®& Adobe logo are either registered trademarks or trademarks of Adobe
Systems Incorporated.
All other trademarks identified herein are the property of their respective owners.
Copyright ©2003 by Panasonic Communications Co., Ltd.
All rights reserved. Unauthorized copying and distribution is a violation of law. Printed in Japan.
The contents of these Operating Instructions are subject to change without notice.
"**" These parameters are located in the Copier mode.

3
Useful Office Functions
1. Facsimile
• Plain Paper High-speed Super G3 compatible
Fax with JBIG compression when optional Fax
Communication Board (DA-FG300 for DP-
2310/3010) (DA-FG600 for DP-3510/4510/
6010) is installed.
• Quick-Scan
• Quick Memory Transmission
2. Internet Fax
• Email (Internet Fax) Function capability when
Internet Fax kit (DA-NF 600) is installed.

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5
Table of Contents
Safety Information.......................................................................................................... 10
■Connecting the Cables ................................................................................... 14
Control Panel .................................................................................................................. 16
Loading Documents....................................................................................................... 19
■How to Load Documents ................................................................................ 19
■Sending Non-Standard Size Documents........................................................ 19
Basic Transmission Settings ........................................................................................ 20
■General Description........................................................................................ 20
■Contrast.......................................................................................................... 20
■Resolution ...................................................................................................... 21
■Original (Text/Photo) ...................................................................................... 22
■Others............................................................................................................. 22
Sending Documents....................................................................................................... 23
■Flatbed Scanning ........................................................................................... 25
■Searching and Editing the Address Book....................................................... 25
Sending Documents....................................................................................................... 27
■General Description........................................................................................ 27
■Memory Transmission .................................................................................... 27
■Rotated Transmission .................................................................................... 29
■Double-Sided Transmission (Receiving) ........................................................ 29
■Transmission Reservation.............................................................................. 30
■Redialing ........................................................................................................ 33
Receiving Documents.................................................................................................... 34
■General Description........................................................................................ 34
■Automatic Reception ...................................................................................... 34
■Manual Reception .......................................................................................... 34
■Print Reduction............................................................................................... 36
■Receiving Oversize Documents ..................................................................... 37
■Substitute Memory Reception ........................................................................ 38
Mode Setting................................................................................................................... 39
■Setting the Mode Setting ................................................................................ 39
Batch Transmission ....................................................................................................... 43
■General Description........................................................................................ 43
Timer Controlled Communications .............................................................................. 44
■General Description........................................................................................ 44
■Deferred Transmission ................................................................................... 44
■Deferred Polling.............................................................................................. 46
Polling ............................................................................................................................. 48
■General Description........................................................................................ 48
■Preparing to be Polled.................................................................................... 48
■Poll Documents from Another Station ............................................................ 50
Getting to Know Your Machine
Before Starting
Facsimile Features

Table of Contents
6
Program Keys ................................................................................................................. 52
■General Description ....................................................................................... 52
■Setting for Group Dialing................................................................................ 52
■Setting for Program Dial................................................................................. 54
■Editing for Group Dialing................................................................................ 56
■Erasing the Program Key Settings................................................................. 58
Confidential Mailbox ...................................................................................................... 59
■General Description ....................................................................................... 59
■Confidential Mailbox....................................................................................... 59
■Sending a Confidential Document to a Remote Station's Mailbox................. 60
■Polling a Confidential Document from a Remote Station's Mailbox ............... 62
■Receiving a Confidential Document to Your Machine's Mailbox.................... 63
■Storing a Confidential Document in Your Machine's Mailbox ........................ 64
■Printing Out a Confidential Document from Your Machine's Mailbox ............ 65
■Deleting a Confidential Document Stored in Your Machine's Mailbox ........... 66
Sub-Addressing.............................................................................................................. 68
■General Description ....................................................................................... 68
■Setting the Sub-Address into a Address Book Number ................................. 69
■Sending a Fax with Sub-Address................................................................... 71
■Using Manual Number Dialing ....................................................................... 72
■Using Sub-Address Temporarily .................................................................... 73
Fax Cover Sheet ............................................................................................................. 75
■General Description ....................................................................................... 75
■Using the Fax Cover Sheet ............................................................................ 75
Password Communications .......................................................................................... 78
■General Description ....................................................................................... 78
■Setting Password Transmission.................................................................... 79
■Setting Password Reception.......................................................................... 81
■Using Password Transmission....................................................................... 83
Receive To Memory........................................................................................................ 85
■Setting the RCV To Memory Password ......................................................... 85
■Setting RCV To Memory ................................................................................ 87
■Printing Documents........................................................................................ 88
PIN Code Access............................................................................................................ 90
■Selecting the Access Method (Prefix or Suffix) .............................................. 90
■Dialing with a PIN Code ................................................................................. 92
Selective Reception ....................................................................................................... 94
■General Description ....................................................................................... 94
■Setting the Selective Reception ..................................................................... 94
Department Code ........................................................................................................... 96
■General Description ....................................................................................... 96
■Activating the Department Code Feature....................................................... 96
■Sending Document with Department Code.................................................... 98
■Printing a Department Code Journal.............................................................. 99
Facsimile Features

Table of Contents
7
Edit File Mode ................................................................................................................. 101
■General Description........................................................................................ 101
■Printing or Viewing a File List ......................................................................... 101
■Changing the Start Time or the Station of a File ............................................ 103
■Deleting a File ................................................................................................ 105
■Printing Out a File........................................................................................... 106
■Adding Documents into a File ........................................................................ 107
■Retry an Incomplete File ................................................................................ 108
Pre Installation Information........................................................................................... 109
■Internet Fax Features ..................................................................................... 109
■Setup as SMTP Mail Server ........................................................................... 110
■Setup as POP3 Client .................................................................................... 111
Internet Communication Features ................................................................................ 114
■Internet Fax Transmission.............................................................................. 114
■Direct SMTP (Direct IFAX XMT)..................................................................... 115
■Internet Mail Reception .................................................................................. 116
■Inbound Routing ............................................................................................. 117
■Fax Forward ................................................................................................... 118
■Dynamic Host Configuration Protocol (DHCP)............................................... 118
■SMTP Authentication...................................................................................... 118
■Lightweight Directory Access Protocol (LDAP) .............................................. 119
■Relayed Transmission.................................................................................... 119
Important Information .................................................................................................... 120
User Parameters............................................................................................................. 122
■Setting the User (Internet) Parameters .......................................................... 122
Setting the Internet Parameters .................................................................................... 124
■Setting the User Parameters for the LAN Interface........................................ 124
Sending Documents via LAN ........................................................................................ 126
■Manual Email Addressing............................................................................... 126
■Address Book Email Addressing .................................................................... 128
■Multi E-mail Station Addressing (Broadcasting) ............................................. 130
■Internet Fax Ledger Size Document Transmission ........................................ 131
■Returned Email............................................................................................... 133
■Using a Mailing List ........................................................................................ 134
Receiving Documents via LAN ..................................................................................... 135
■General Description........................................................................................ 135
■Receiving Email from a POP Server .............................................................. 137
Program Keys ................................................................................................................. 141
■Setting the POP Email Retrieval Key ............................................................. 141
■Using the POP Email Retrieval Key ............................................................... 143
Sender Selection ............................................................................................................ 145
■General Description........................................................................................ 145
■Setting the Sender Selection.......................................................................... 145
■Sending Document with Sender Selection ..................................................... 148
■Printing the Sender Selection List .................................................................. 149
Facsimile Features
Internet Fax Features

Table of Contents
8
Inbound Routing............................................................................................................. 151
■Setting the Routing Parameters ..................................................................... 151
■Entering Address Book Dialing Numbers for Inbound Routing ...................... 152
Fax Forward .................................................................................................................... 155
■Setting Fax Forward....................................................................................... 155
Ifax Return Receipt......................................................................................................... 157
■General Description ....................................................................................... 157
Relayed Transmission ................................................................................................... 159
■General Description ....................................................................................... 159
■Relay Network................................................................................................ 160
■Setting Up Your Machine as an Internet Relay Station.................................. 162
■Setting Up Your Machine for Relayed Transmission ..................................... 163
■Sending Documents via Internet Relay.......................................................... 166
■Sending Document(s) from a PC to a G3 Fax Machine................................. 170
■Printouts and Reports .................................................................................... 172
Setting the Dialing Method (Tone or Pulse)................................................................. 175
■General Description ....................................................................................... 175
Adjusting the Volume .................................................................................................... 177
■General Description ....................................................................................... 177
■Setting the Monitor Volume............................................................................ 177
User Parameters............................................................................................................. 178
■General Description ....................................................................................... 178
■Setting the User Parameter ........................................................................... 178
Address Book ................................................................................................................. 182
■Adding Address Book Dialing Numbers......................................................... 182
■Editing the Address Book............................................................................... 185
Customizing Your Machine ........................................................................................... 190
■General Description ....................................................................................... 190
■Setting the Fax Parameters ........................................................................... 190
■Fax Parameter Table ..................................................................................... 192
Journals and Lists.......................................................................................................... 199
■General Description ....................................................................................... 199
■Transaction Journal ....................................................................................... 199
■Communication Journal (COMM. JOURNAL)............................................... 203
■Address Book List .......................................................................................... 205
■Group and Program List................................................................................. 207
■Fax Parameter List......................................................................................... 208
Internet Fax Features
Setting Your Machine
Printout Journals and Lists

Table of Contents
9
Troubleshooting ............................................................................................................. 209
■Information Codes.......................................................................................... 211
■Verification Stamp .......................................................................................... 214
■Checking the Telephone Line......................................................................... 217
Specifications ................................................................................................................. 219
FCC Notice for User in USA .......................................................................................... 221
Notice to User in Canada............................................................................................... 223
Glossary .......................................................................................................................... 225
ITU-T Image No. 1 ........................................................................................................... 232
Index ................................................................................................................................ 233
Problem Solving
Appendix

10
Getting to Know Your Machine
Safety Information
WARNING
!denotes a potential hazard that could result in serious injury or death.
• TO PREVENT FIRE OR SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE OF
MOISTURE.
• TO MINIMIZE THE POSSIBILITY OF SHOCK OR DAMAGE TO THE MACHINE, IT MUST BE PROPERLY
GROUNDED.
• THIS PRODUCT UTILIZES A LASER. ONLY QUALIFIED SERVICE PERSONNEL SHOULD ATTEMPT TO
SERVICE THIS DEVICE DUE TO POSSIBLE EYE INJURY.
CAUTION - USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER
THAN THOSE SPECIFIED HEREIN MAY RESULT IN HAZARDOUS RADIATION EXPOSURE.
• THE POWER CORD ON THIS EQUIPMENT MUST BE USED TO DISCONNECT THE MAIN POWER.
PLEASE ENSURE THAT THE SOCKET OUTLET IS NEAR THE EQUIPMENT AND IS EASILY
ACCESSIBLE.
• MAKE SURE THAT THE MACHINE IS INSTALLED IN A SPACIOUS OR WELL VENTILATED ROOM SO
AS NOT TO INCREASE THE AMOUNT OF OZONE IN THE AIR. SINCE OZONE IS HEAVIER THAN AIR,
IT IS RECOMMENDED THAT AIR AT FLOOR LEVEL BE VENTILATED.
[DP-2310/3010][DP-3510/4510/6010]

Safety Information
11
Getting to Know
Your Machine
CAUTION
!denotes hazards that could result in minor injury or damage to the machine.
• TO REDUCE THE RISK OF SHOCK OR FIRE, USE ONLY NO. 26 AWG OR LARGER TELEPHONE LINE
CABLE.
• DISCONNECT ALL POWER TO THE MACHINE BEFORE COVER(S) ARE REMOVED. REPLACE THE
COVER(S) BEFORE THE UNIT IS RE-ENERGIZED.
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk
of fire, electric shock and injury to persons, including the following:
• DO NOT USE THIS PRODUCT NEAR WATER, FOR EXAMPLE, NEAR A BATH TUB, WASH BOWL,
KITCHEN SINK OR LAUNDRY TUB, IN A WET BASEMENT OR NEAR A SWIMMING POOL.
• AVOID USING A TELEPHONE (OTHER THAN A CORDLESS TYPE) DURING AN ELECTRICAL STORM.
THERE MAY BE A REMOTE RISK OF ELECTRIC SHOCK FROM LIGHTNING.
• DO NOT USE THE TELEPHONE TO REPORT A GAS LEAK IN THE VICINITY OF THE LEAK.
• USE ONLY THE POWER CORD AND BATTERIES INDICATED IN THIS MANUAL. DO NOT DISPOSE OF
BATTERIES IN A FIRE. THEY MAY EXPLODE. CHECK WITH LOCAL CODES FOR POSSIBLE SPECIAL
DISPOSAL INSTRUCTIONS.
Factory ID
Model and Serial Number
Manufacturer’s Name and Address
[DP-3510/4510/6010] [DP-2310/3010]
IMPORTANT SAFETY INSTRUCTIONS
!

Safety Information
12
CAUTION
!denotes hazards that could result in minor injury or damage to the machine.
Do not install the machine near heating or an air conditioning unit.
Avoid exposure to direct sunlight.
Install the machine on a flat surface, leave at least 4 inches (10 cm) of space
between the machine and other objects.
Do not block the ventilation openings.
Do not place heavy objects or spill liquids on the machine.

13
memo
Getting to Know
Your Machine

Safety Information
14
[For DP-3510/4510/6010]
Connecting the Cables
ACTIVITY Lamp
Blinks when there is data traffic
on the LAN.
LINK Lamp
Illuminates when connected to the LAN.
Lamp will not turn ON if LAN cable is defective
(contains breaks).
LAN Connection Jack
(10Base-T/100Base-TX)
LAN Cable
(10Base-T/100Base-TX Cable)
Insert the plug until a click is heard.
(LAN cable is not included with the product.)
Purchase a Category 5 Cable, compliant with
EIA/TIA 568-A-5 standard.
10Base-T/100Base-TX Ethernet Hub
Ethernet LAN
(10Base-T/100Base-TX)
Cable (Not included)
Ethernet-Token-Ring
Bridge
(Optional Order
No. UE-204006)
RJ-11C
Telephone Jack
Plug one end of the
telephone line cable into
the "RJ-11C" telephone
jack supplied by the
telephone company and
the other end into the LINE
jack on the left side of the
machine.
Telephone Line Jack
You can connect an
additional standard single
line telephone to the
machine. To connect the
telephone, remove the
protective tab on the TEL
jack.
External Telephone Jack
After connecting all cables
and the Power Cord, turn the
Main Power Switch on the Back
and the Power Switch
on the Left Side of the machine
to the ON position.
Power Switch

Safety Information
15
Connecting the Cables
Getting to Know
Your Machine
[For DP-2310/3010]
LAN Connection Jack
(10Base-T/100Base-TX)
LAN Cable
(10Base-T/100Base-TX Cable)
Insert the plug until a click is heard.
(LAN cable is not included with the product.)
Purchase a Category 5 Cable, compliant with
EIA/TIA 568-A-5 standard.
10Base-T/100Base-TX Ethernet Hub
Ethernet LAN
(10Base-T/100Base-TX)
Cable (Not included)
Ethernet-Token-Ring
Bridge
(Optional Order
No. UE-204006)
ACTIVITY Lamp
Blinks when there is data traffic
on the LAN.
LINK Lamp
Illuminates when connected to the LAN.
Lamp will not turn ON if LAN cable
is defective
(contains breaks).
RJ-11C
Telephone Jack
Plug one end of the
telephone line cable into
the "RJ-11C" telephone
jack supplied by the
telephone company and
the other end into the LINE
jack on the left side of the
machine.
Telephone Line Jack
You can connect an
additional standard single
line telephone to the
machine. To connect the
telephone, remove the
protective tab on the TEL
jack.
External Telephone Jack
After connecting all cables
and the Power Cord, turn the
Main Power Switch on the Back
and the Power Switch
on the Left Side of the machine
to the ON position.
Power Switch
RX
LINK

16
Control Panel
Used to select the
original size manually.
Lights when receiving print data.
Touch Panel Display
PRINT DATA LED (Green)
Lights when trouble occurs.
ALARM LED (Red)
Lights when machine is active.
ACTIVE LED (Green)
Used to select the
FAX/EMAIL mode.
ON LINE Indicator
Blinks : When sending or
receiving FAX/Email
communication.
[Ex.: DP-6010]

Control Panel
17
Getting to Know
Your Machine
Used to switch the
machine into energy
saving mode.
For more details, see
Energy Saver page
of the Operating
Instructions (For Copier.)
Used to start or
select the function
and sub-functions.
Used to reset
all the previously
set functions.
Use this button when
correcting entered
numbers or characters.
Press this button when
you want to stop the
communication,
registration operation,
or audible tone.
Press this button to
start transmission, email
communication or a
manual fax reception.
Keypad
Used for manual number dialing,
recording phone numbers, and
numerical entries.
Tone Key
Used to temporarily change the
dialing mode to Tone when Pulse
mode is set.
Used to enter a pause when recording or dialing
a telephone number, or to redial the last dialed
number/email address.
Used to separate the Sub-Address from the telephone
number when dialing, or to access some features of
your PBX.
Used to start On-Hook Dialing or to input a space
between numerical entries
(such as, while entering telephone numbers).
Used to set operations.
Used for adjusting the monitor volume while in the
FAX/EMAIL mode. (See page 176).

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18

19
Before Starting
Before Starting
Loading Documents
NOTE 1. When an oversized original is sent to another machine, sometimes, it is reduced in accordance
with the other party's recording paper size.
Ex:
How to Load Documents
1. On the ADF / Inverting ADF 2. On the Platen Glass
• Insert the original(s) Face Up into the ADF until
the leading edge placed into the machine
stops.
• Place a book or an original Face Down on the
Platen Glass, aligning it with the arrow mark on
the original size guides.
Sending Non-Standard Size Documents
When transmitting non-standard size
document(s), the machine may perform Rotate
Transmission automatically and not transmit
the portion of the document that exceeds the
standard size ("P" portion). (See note 1)
Original Size
Guide
Face Up
Original Size
Guide
Face Down
P
Rotation XMT
Direction
The portion labeled
"P" that exceeds the
standard document
size is not sent.
A3 size Letter size

20
Basic Transmission Settings
You can temporarily change the transmission settings either before or after you place the document on the
ADF. These settings are as follows:
After your document(s) have been sent, your machine will automatically return to the preset settings.
Your machine is preset to Normal contrast. If you wish to send a document with lighter contrast, change the
setting to Lighter. If you wish to send a document with darker contrast, change the setting to Darker.
General Description
• Contrast
• Resolution
• Original (Text/Photo)
•Stamp
• Duplex Scan
• File Format (DP-2310/3010 only)
Contrast
MMM-dd-yyyy 15:00 0%
Ready To Fax
Original Set
LIGHTER DARKER
DarkerNormalLighter