Panasonic Workio DP-C405 How to use

Order Number: MGCS071203C0
H21
Digital Color Imaging Systems
DP-C405 / C305 / C265
[ Version 1.1 ]
This service information is designed for experienced repair technicians only and is not intended for use by the general public.
It does not contain warnings or cautions to advise non-technical individuals of potential dangers in attempting to service a product.
Products powered by electricity should be serviced or repaired only by experienced professional technicians. Any attempt to service
or repair the product or products dealt within this service information by anyone else could result in serious injury or death.
WARNING
© 2008 Panasonic Communications Co., Ltd.
All rights reserved. Unauthorized copying and distribution is
a violation of law.

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Important Notice
This service information is designed for experienced repair technicians only and is not intended for use
by the general public. It does not contain warnings or cautions to advise non-technical individuals of
potential dangers in attempting to service a product. Products powered by electricity should be serviced
or repaired only by experienced professional technicians. Any attempt to service or repair the product or
products dealt within this service information by anyone else could result in serious injury or death.
Please read these Instructions completely BEFORE installing any optional
accessories. Installing the additional board, or connector with the power ON
(only the power switch OFF) could damage the SC, and/or other board(s).
If your machine has the Hard Disk Drive Unit installed, to prevent a Disk Scan
Function from being performed (similar to when the power is abruptly interrupted
to the PC), it is important to follow the step sequence below when turning OFF
the Power Switches on the machine.
How to turn OFF the Power:
1. Turn the Power Switch on the Left
Side of the machine to the OFF
position first.
2. Wait approximately 10 seconds while
the machine writes the closing status
onto the Hard Disk Drive Unit.
3. Turn the Main Power Switch on the
Back of the machine to the OFF
position. (This interrupts all the power
to the machine)
4. Disconnect the Telephone Line Cable,
if the Fax option is installed.
5. Disconnect the LAN Cable, if connected.
6. Unplug the AC Power Cord.
(When the Fax option is installed, there is a remote possibility of electrocution when
servicing the unit during a Lightning Storm. As a precaution, disconnect the Telephone
Line Cable first, before unplugging the AC Power Cord.)
* The specifications are subject to change without notice. Panasonic Communications Co., Ltd. reserves
the right to make improvements in the product design without reservation and without notice.
WARNING
<Reference>

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For PB and Other destinations, not for PU (USA/Canada)

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Unpacking Caution
Do not lift the Paper Transport Unit by the PC Board, as
damage to the PC Board will occur.
Make sure to lift the Paper Transport Unit as shown in the
illustrations below.
Note:
Refer to the Installation Instructions when installing the Unit.

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Precautions
Power and Ground Connection Cautions
Ensure that the plug connection is free of dust. In a damp environment, a contaminated
connector can draw a significant amount of current that can generate heat and eventually
cause fire if left unattended over an extended period of time.
Always use the power cord provided with your machine. When an extension power cord is
required, always use a properly rated cord.
120 V/15 A or AC 220 - 240V/10 A
If you use a cord with an unspecified current rating, it may be underrated, and the machine,
or plug may emit smoke, orbecome hot to the touch.
Do not attempt to repair, pull, bend, chafe or otherwise damage the power cord. Do not
place a heavy object on the cord. A damaged cord can cause fire or electric shocks.
Never touch a power cord with wet hands. Danger of electric shock exists.
If the power cord is damaged, or insulated wires are exposed, contact the authorized
Panasonic dealer for a replacement. Using a damaged cord can cause fire or electric
Stop operation immediately if your machine emits smoke, excessive heat, unusual noise, or
abnormal smell, or if water is spilt onto the machine. These conditions can cause fire.
Immediately switch Off and unplug the machine, and contact the authorized Panasonic.
Do not disconnect or reconnect the machine while the power switch is in the On position.
Disconnecting a live connector can cause arcing, consequently deforming the plug and
cause fire.
When disconnecting the machine, grasp the plug instead of the cord. Pulling on a cord
forcibly can damage it, and cause fire, or an electric shock.
When the machine is not used over an extended period of time, switch it Off and unplug it.
If an unused machine is left connected to a power source for a long period, degraded insulation
can cause electric shocks, current leakage or fire.
Be sure to switch Off, and unplug the machine before accessing the interior of the machine
for cleaning, maintenance or fault clearance. Access to a live machine's
interior can cause
an electric shock.
For Your Safety
To prevent severe injury and loss of life, read this section carefully before servicing the Panasonic
machine to ensure proper and safe operation of your machine.
This section explains the Warnings and Cautions used in the machine and/or this manual.
WARNING: Denotes a potential hazard that could result in serious injury or death.
CAUTION: Denotes hazards that could result in minor injury or damage to the machine.
This section also explains the Warnings and Cautions used in the machine and/or this manual.
These symbols are used to alert operators to a specific operating procedure
that must not be performed.
These symbols are used to alert operators to a specific operating procedure
that must be emphasized in order to operate the machine safely.
WARNING
Please ensure that the machine is installed near a wall outlet and is easily accessible.
shocks.
dealer.

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Once a month, unplug the machine and check the power cord for the following. If you notice any unusual
condition, contact your authorized Panasonic dealer.
The power cord is plugged firmly into the receptacle.
The plug is not excessively heated, rusted, or bent.
The plug and receptacle are free of dust.
The cord is not cracked or frayed.
Operating Safeguards
Do not touch areas where these caution labels are attached to, the surface may be very hot and may cause
severe burns.
Do not place any liquid container such as a vase, or coffee cup on the machine. Spilt water can cause fire or
shock hazard.
Do not place any metal parts such as staples or clips on the machine. If metal and flammable parts get into the
machine, they can short-circuit internal components, and cause fire or electric shocks.
If debris (metal or liquid) gets into the machine, switch Off and unplug the machine immediately.
Operating a debris-contaminated machine can cause fire or electric shock.
Do not try to alter the machine configuration or modify any parts. An unauthorized modification can cause
smoke or fire.
Consumable Safeguards
Never dispose of toner, toner cartridge, or a waste toner container into an open flame. Toner remaining in the
cartridge/bottle can cause an explosion, burns and/or injuries.
Keep button batteries/stamp out of the reach of children to prevent chocking or poisoning. If a button
battery/stamp is swallowed accidentally, get medical treatment immediately,
Installation and Relocation Cautions
Do not place the machine near heaters or volatile, flammable, or combustible materials such as curtains that
may catch fire.
Do not place the machine in a hot, humid, dusty, or poorly ventilated environment. Prolonged exposure to
these adverse conditions can cause fire or electric shocks.
Place the machine on a level and sturdy surface that can withstand the weight of the machine.
Refer to the Specifications section for the weight of the machine.
If tilted, the machine may tip-over and cause injuries.
When moving the machine, be sure to unplug the power cord from the outlet. If the machine is moved with the
power cord attached, it can cause damage to the cord which could result in fire or electric shock.
CAUTION
When relocating the machine, remove the toner and/or developer, and pack the machinee with proper
packing materials for shipping.
Notice: California only:
This product contains a CR Coin Cell Lithium Battery which contains Perchlorate Material - special handling may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate

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Operating Safeguards
Do not place a magnet near the safety switch of the machine. A magnet can activate the
machine accidentally, resulting in injuries.
Do not use a highly flammable spray, or solvent near the machine. It can cause fire.
When copying a thick document, do not use excessive force to press it against the scanning
glass. The glass may break and cause injuries.
Never touch a labelled area found on, or near the heat roller. You can get burnt. If a sheet of
paper is wrapped around the heat roller, do not try to remove it yourself to avoid injuries or
burns. Switch Off the machine immediately, and wait until it cools down.
Do not use conductive paper, e.g. folding paper, carbon paper and coated paper. When a
paper jam occurs, they can cause a short circuit and fire.
Do not place any heavy object on the machine. An off-balance machine can tip-over, or the
heavy object can fall, causing damage and/or injuries.
Keep the room ventilated when using the machine for an extended period of time to minimize
the ozone density in the air.
When copying with the document cover open, do not look directly at the exposure lamp.
Direct eye exposure can cause eye fatigue or eye injury.
Pull the paper trays out slowly to prevent injuries.
When removing jammed paper, make sure that no pieces of torn paper are left in the machine.
A piece of paper remaining in the machine can cause fire. If a sheet of paper is wrapped
around the heat roller, or when clearing a jammed paper that is difficult or impossible to see,
do not try to remove it by yourself. Doing so can cause injuries or burns. Switch Off the
machine immediately, and wait until it cools down.
Consumable Safeguards
Never heat the drum cartridge, or scratch its surface. A heated, or scratched drum can be
hazardous to your health.
Do not mix new and old batteries together, as they can burst or leak, causing a fire or
injuries. Be sure to use the specified type of batteries only..
Ensure that batteries are installed with correct polarity. Incorrectly installed batteries can
burst or leak, resulting in spillage or injuries.
Others
When clearing a paper jam or other fault, follow the appropriate procedure given in this manual.
The machine has a built-in circuit for protection against lightning-induced surge current. If lightning
strikes in your neighborhood, maintain an ample distance from the machine, and do not touch it
until the lightning stops.
If you notice flickering, distorted images, or noises on your audio-visual units, your machine may
be causing radio interference. Switch it Off, and if the interference disappears, the machine is the
cause of the radio interference. Perform the following procedure until the interference is corrected.
Move the machine, and theTV and/or radio away from each other.
Reposition or reorient the machine, and theTV and/or radio.
Unplug the machine, TV and/or radio, and replug them into outlets operating on different circuits.
Reorient the TV and/or radio antennas, and cables until the interference stops. For an outdoor
antenna, ask your local electrician for support.
Use a coaxial cable antenna.
CAUTION

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memo

Table of Contents
15
Specifications Table..............................17
1.1. Copy Function.........................................17
1.2. Fax, Printer and Internet Fax Functions .28
1.3. System Combination
for DP-C405 Series.................................39
1.4. Options and Supplies for
DP-C405 Series......................................40
1.5. Options and Supplies
for DP-C354/C322 Series.......................43
1.6. External View..........................................48
1.7. Control Panel..........................................52
1.8. Fans........................................................53
1.9. Motors.....................................................53
1.10. Sensors...................................................54
1.11. Clutches and Switches ...........................56
1.12. PC Board................................................56
Maintenance, Adjustments
and Check Points...................................57
2.1. Preventive Maintenance.........................57
2.2. Required Tools .......................................59
2.3. Preventive Maintenance Points..............60
2.4. Preventive Maintenance Check List .......61
2.5. Resetting the P/M
(Preventive Maintenance) Counter.........64
2.6. Lubrication Point.....................................66
2.7. Easy Maintenance
(DP-C405 Series) ...................................66
2.8. Counter / Parameter Auto Backup..........80
2.9. Counter / Parameter Backup to
SD Card in the Front Slot........................81
2.10. Power on Display Change (F9-19) .........82
2.11. Updating the Firmware
(DP-C405 Series) ...................................83
2.12. Adjusting Copy Quality ...........................92
2.13. Adjusting the Printer Registration,
LSU Image Side to Side,
Color Registration...................................96
2.14. Calibrating the LCD ................................98
2.15. LEDs on the EC PCB..............................98
2.16. Adjusting Scanner Skew ........................99
2.17. LSU Replacement and
Color Skew Adjustment Instructions.....100
2.18. IT Belt Replacement ............................102
2.19. IT Belt “Cleaning Unit” Replacement ...103
2.20. 720K PM Kit
(DQ-M35S72 / DQ-M32N72)................106
2.21. Signal Waveform ..................................133
2.22. SC PC Board........................................153
2.23. EC PC Board........................................161
2.24. ADF PC Board .....................................216
2.25. SCN PC Board.....................................233
2.26. AFE PC Board......................................239
2.27. ADU PC Board.....................................252
2.28. MOTDRV PC Board.............................260
2.29. PNL1 PC Board....................................262
2.30. NFL PC Board......................................271
2.31. LVPS....................................................273
2.32. Optional LVPS......................................276
2.33. CST PC Board .....................................277
2.34. TRU PC Board .....................................285
2.35. RLB PC Board......................................287
Troubleshooting..................................289
3.1. Initial Troubleshooting Flowchart .........289
3.2. Improper LCD Display..........................290
3.3. Printed Copy Quality Problems............291
3.4. Troubleshooting the LAN Interface ......312
3.5. Error Codes (For Copier) .....................320
3.6. Information Codes Table
(For Facsimile) .....................................351
3.7. Diagnostic Codes (For Facsimile)........357
3.8. Troubleshooting (For Printer)...............364
Service Modes .....................................366
4.1. Service Modes (For Copier).................366
4.2. Service Modes (For Facsimile) ............435
Exploded View & Parts List................468
5.1. Destination Codes................................469
5.2. Cover Assembly...................................470
5.3. Inverting Automatic Document
Feeder..................................................476
5.4. Control Panel Unit................................496
5.5. Scanner Unit ........................................500
5.6. Paper Transportation ...........................510
5.7. Upper Right Side Cover Unit................520
5.8. STR Unit...............................................528
5.9. Lower Right Side Cover Unit................532
5.10. Sheet Bypass Unit................................538
5.11. Exit Unit................................................544
5.12. Intermediate Transfer (IT) Unit.............548
5.13. Electrical Parts, LVPS, HVPS ..............562
5.14. Frame Parts .........................................572
5.15. Fuser Unit.............................................580

Table of Contents
16
5.16. IH Unit...................................................586
5.17. Hopper Unit...........................................588
5.18. Developer Unit......................................592
5.19. OPC Unit...............................................596
5.20. Toner Waste Container.........................600
5.21. Drive Unit..............................................602
5.22. Paper Tray............................................610
5.23. PC Boards/Harnesses..........................614
5.24. System Console....................................624
5.25. Paper Tray (System Console) ..............630
5.26. Paper Transport Unit ............................632
5.27. Outer tray..............................................638
5.28. Packing and Accessories for
Main Unit (PU, PUG) ...........................640
5.29. Packing and Accessories for
Main Unit (Except PU, PUG) ...............642
5.30. Packing and Accessories for
Scanner Unit (Except PU, PUG)...........644
5.31. Operating Installactions Kit
Packing and Accessories
(DA-RK411/RK412/RK413/
RK414/RK415/RK416/RK417) .............646
5.32. Fax Communication Board
(DA-FG320)
Packing and Accessories......................648
5.33. System Console 1 (DA-DS320) /
System Console 2 (DA-DS321)
Packing and Accessories......................650
5.34. Paper Transport Unit
(DA-FK350)
Packing and Accessories......................652
5.35. Exit Tray (Outer)
(DA-XT320)
Packing and Accessories......................654
5.36. Punch Unit (DA-SP41)
Packing and Accessories......................656
5.37. Printer Controller Module
(DA-MC400)
Packing and Accessories......................658
5.38. Dehumidifier Heater Kit
(PJZEF217NPU)
Packing and Accessories......................660
5.39. Hardware Identification Template.........662
Exploded View & Parts List of
1-Bin Finisher (DA-FS402) ..................666
6.1. 1-Bin Finisher (1/6)...............................666
6.2. 1-Bin Finisher (2/6)...............................668
6.3. 1-Bin Finisher (3/6)...............................670
6.4. 1-Bin Finisher (4/6)...............................672
6.5. 1-Bin Finisher (5/6)...............................676
6.6. 1-Bin Finisher (6/6)...............................680
Exploded View & Parts List of
1-Bin Saddle-Stitch Finisher
(DA-FS405)...........................................683
7.1. Assembly Location Diagram ................683
7.2. Mounting Hardware..............................684
7.3. External Covers, Panels, etc................686
7.4. Internal Components 1.........................690
7.5. Internal Components 2.........................694
7.6. Stack Motor Driver Assembly...............698
7.7. Drive Assembly ....................................700
7.8. Bundle Support Cover Assembly .........702
7.9. Dispose Assembly................................704
7.10. Paper Feeder Assembly.......................708
7.11. Fold Assembly......................................712
7.12. Staple Assembly ..................................720
7.13. DC Controller PCB Assembly ..............724
7.14. List of Connectors ................................726
7.15. List of Electric Parts .............................734
Exploded View & Parts List of
Punch Unit (DA-SP41).........................739
8.1. Assembly Location Diagram ................739
8.2. Puncher Assembly ...............................740
8.3. Puncher Total Assembly ......................742
8.4. List of Connectors ................................744
8.5. List of Electric Parts .............................746
8.6. List of Standard Fasteners...................748
Alphanumerical Parts List..................756

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DP-C405/C305/C265
FEB 2008Ver. 1.1
1 Specifications Table
1.1. Copy Function
Items Description Remarks
DP-C405
Series (DP-C354 Series) (DP-C322 Series)
Multi Function
1 Copy Function Yes
2 Printer Function Std : PCL6
Option : PS3
3 Scanner Function
(Network only)
DP-C405 /
C305 / C265
Std : Mono /
Color
DP-C354 /
C264
Std : Mono /
Color
DP-C323 /
C263 / C213
Option :
Mono / Color
DP-C322 /
C262
Option :
Mono / Color
4 Facsimile Function (Mono) Option
5Internet Fax Function
(Mono) Standard Option Option
Basic Specifications
1 Type Semi Console
Paper Transport Vertical Paper Path
Paper Feed Position Center
Paper Output Face Down
2 Platen Fixed
Original
Position Platen Left / Rear / Face Down
i-ADF Left / Center / Face Up
3 Copy Process Dry Electrostatic System
4 Copy Resolution 600 dpi
5 Copy Mode
Text Printed Yes
Pencil Yes
Text /
Photo
Photo Paper Yes (Error Diffusion)
Laser Printed Yes (Error Diffusion)
Commercial Yes (Error Diffusion)
Photo Photo Paper Yes (Error Diffusion) Laser Printed Yes (Error Diffusion)
Commercial Yes (Error Diffusion)
Other
Types
Map Yes
Tracing Paper Yes
Newspaper Yes
6 Developing System Dry Dual Component, Trickle
Drum Organic Photo Conductor (OPC)
Toner Recycling No
7 Scanning Method 3 Line Color CCD
8 Fusing System Induction Heating (IH) System
9 Max Original Size LDR (11 x 17 in) / A3 (297 x 420 mm)

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DP-C405/C305/C265
FEB 2008Ver. 1.1
10 ADF
Paper Capacity (Original)
100 sheets
(LTR)
100 sheets
(A4)
85 sheets
(LTR)
70 sheets
(A4)
70 sheets
(LTR/A4)
USA/Canada etc.
LTR : 20 lb (75 g/m2)
Other Destinations
A4 : 80 g/m2
Original Exchange Speed
Mono Up to 45 cpm Up to 35 cpm Up to 32 cpm LTR / A4
Color Up to 45 cpm Up to 32 cpm Up to 29 cpm LTR / A4
Collation Stack Yes
11 Paper Size
Paper Tray 1 LTR For USA/Canada etc. A4 For EU
A4, B5 For Other Destinations
Paper Tray (2/3/4)
LDR, LGL, LTR, LTR-R, INV-R For USA/Canada etc.
A3, A4, A4-R, A5-R, B4, FLS For EU
FLS = 8 x 13 in, 8.5 x 13 in
A3, B4, A4, A4-R, B5, B5-R For Other Destinations
Sheet Bypass
12 x 18 in, LDR, LGL, LTR, LTR-R, INV-R For USA/Canada etc.
A3, A4, A4-R, A5, A5-R, B4, FLS For EU
FLS = 8 x 13 in, 8.5 x 13 in
A3, B4, A4, A4-R, B5, B5-R, A5 For Other Destinations
Bypass Envelope Yes
12 Warm-up Time
Color Approx. 15 sec. 68 °F (20 °C)
Mono
13 First Copy Time
From Platen / LT / A4 Portrait
/ 1st Paper Tray. Period
between Start Key is
pressed, and Paper exits to
the Inner tray.
When LSU is ready.
Color
Approx. 10.3 sec. DP-C405 /
C305 / C265 DP-C354 / C264 -
Approx. 12 sec. -DP-C323 /
C263 / C213 DP-C322 / C262
Mono
Approx. 6.2 sec. DP-C405 DP-C354 /
C323 DP-C322
Approx. 6.7 sec. DP-C305 --
Approx. 7.3 sec. DP-C265 DP-C264 /
C263 DP-C262
Approx. 9.2 sec. -DP-C213 -
14 Multi-Copy Speed Continuous Copy
Color
LT / A4, from Paper Tray exit
to Inner Tray
Up to 30 cpm DP-C405 /
C305 --
Up to 26 cpm DP-C265 DP-C354 /
C264 -
Up to 21 cpm -DP-C323 /
C263 / C213 DP-C322 / C262
Items Description Remarks
DP-C405
Series (DP-C354 Series) (DP-C322 Series)

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DP-C405/C305/C265
FEB 2008Ver. 1.1
Mono
LT / A4, from Paper Tray exit
to Inner Tray
Up to 40 cpm DP-C405 --
Up to 35 cpm -DP-C354 -
Up to 32 cpm -DP-C323 DP-C322
Up to 30 cpm DP-C305 --
Up to 26 cpm DP-C265 DP-C264 /
C263 DP-C262
Up to 21 cpm -DP-C213 -
15 Tone Scale
Color 256 steps (Each Color)
Mono 256 steps
16 Color Mode Selection Auto / Black / Full Color / 2 Color / 1 Color
17 Color Balance 7 steps (Each Color)
18 Color Tone Adjustment
Lively Yes
Bright Yes
Warmer Yes
Cooler Yes
19 Background Removal Yes
20 Bleed Through Prevention Yes
21 Sharpness
(Lower <-> Higher) Yes
22 Zoom
Enlargement Selected Copy size
Reduction Select Copy size
Zoom 25 - 400% 1% Step
23 Maximum Tray Capacities
Paper Tray Front Loading USA/Canada etc.
LTR : 20 lb (75 g/m2)
Other Destinations
A4 : 80 g/m2
Capacity 550 sheets x 2
Low Level Warning 4 steps
(0% and Less than 10%, 50%, 100%)
Sheet Bypass LTR : 24 lb / A4 : 90 g/m2
Capacity 100 sheets 50 sheets
Auto Size Setting Yes
Paper Capacity
(Std. Configuration
= Tray 1 + 2 + Sheet
Bypass)
1,200 sheets 1,150 sheets USA/Canada etc.
LTR : 20 lb (75 g/m2)
Other Destinations
A4 : 80 g/m2
Paper Capacity
(Max. Configuration
= Std. + Tray 3 + 4) 2,300 sheets 2,250 sheets
24 Acceptable Paper Weight
Paper Tray 18-44 lb / 64-169 g/m2
Sheet Bypass 15-40 lb (Glossy) / 90-140 lb (Index)
55-256 g/m2
Duplex 18-40 lb (Bond) / 90-140 lb (Index)
64-256 g/m2
Items Description Remarks
DP-C405
Series (DP-C354 Series) (DP-C322 Series)

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DP-C405/C305/C265
FEB 2008Ver. 1.1
25 Multi Copy Range 999 sheets
26 Memory
Main Memory
Std.
(SC PCB) 512 MB
DP-C354 /
C264-PU
512 MB
DP-C323 /
C263 / C213-
PU
256 MB
256 MB
Max. 512 MB
(Std.)
512 MB
(256 MB Page Memory:
Option)
Page Memory
Std.
(SC PCB) 512 MB
DP-C354 /
C264-PU
384MB
DP-C323 /
C263 / C213-
PU
256 MB
256 MB
Max.
768 MB
(256MBPage
Memory:
Option)
640 MB
(256 MB Page Memory:
Option)
Sort Memory
Std.
(SC PCB) 29 GB (HDD: Std.)
DP-C354 /
C264-PU
12GB
(HDD: Std.)
DP-C323 /
C263 / C213-
PU
128 MB
128 MB
Max. 29 GB
(HDD: Std.) 12 GB (HDD: Option)
Fax Memory
Std. 3 MB
Max.
(w/ SD Card on SC
PCB)
96 MB
(64 MB -
4 GB)
96 MB
(64 MB - 1 GB)
Hard Disk Unit
Capacity 80 GB (Std.)
DP-C354 /
C264
40 GB (Std)
DP-C323 /
C263 / C213
40 GB
(Option)
40 GB
(Option)
Items Description Remarks
DP-C405
Series (DP-C354 Series) (DP-C322 Series)