Panasonic KX-TG7882AZ Installation guide

Frequently asked questions
Telephone
Question Cause/solution
What should I do when noise is
heard, sound cuts in and out?
LYou are using the handset or base unit in an area with
high electrical interference. Re-position the base unit and
use the handset away from sources of interference.
LMove closer to the base unit.
LIf you use a DSL/ADSL service, we recommend
connecting a filter (contact your DSL/ADSL service
provider) to the telephone line between the base unit and
the telephone line socket. Contact your DSL/ADSL
provider for details.
Why is there no dial tone?
(cellular line)
LMake sure that the CELL 1 or CELL 2 indicator lights up
and the cellular phone is connected to the base unit.
LThe cellular phone has not been paired to the base unit.
Pair the cellular phone.
Call waiting (using the recall button)
Question Cause/solution
How do I answer the 2nd call
when I am talking with someone?
How can I use the call waiting
service?
LPress { CALL WAIT } , and then 2while on the 1st call,
this will switch to the 2nd call, press
{ CALL WAIT } and
then 2again to alternate between calls or return to 1st
call, or press
{ CALL WAIT } and then 1to terminate the
current call.
LCall waiting is a service provided by your service
provider/telephone company. For additional information
on the use of this service, contact your service provider/
telephone company.
Model No. KX-TG7882AZ/KX-TG7883AZ
KX-TG7892AZ/KX-TG7893AZ
LConnect the AC adaptor and telephone line cord and charge the batteries for about 7 hours before
initial use.
LPlease read this FAQ’s Guide before using the unit and save for future reference.
FAQ’s Guide (for Australia)
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– 2 –
Call waiting (using the recall button)
Question Cause/solution
How can I make a conference
call?
To make an internal conference call:
Handset:
1During an outside call, press { MENU}to put the call on
hold.
2 { r } : “Intercom” s { SELECT }
3 { r } : Select the desired unit. s { SELECT }
4Wait for the paged party to answer.
5 { MENU} s { r } : “Conf.” s { SELECT }
Base unit:
1During an outside call, press { INTERCOM } and the
handset number you desire to join the outside call.
2Wait for the paged party to answer.
3Press { CONF } .
To make an external conference call:
LIf you subscribe to external conference call service
provided by your service provider/telephone company,
please contact your service provider/telephone company
for full instructions on this feature. An example of this
feature is as follows: While on an external call, press
{ CALL WAIT } , then dial the phone number of the other
person that you desire to join the outside call. When the
2nd called party answers, press
{ CALL WAIT } then 3 to
activate the conference call.
Why call waiting does not work
when I press
{ CALL WAIT } ?
LYou may be required to change the recall time to “90
ms”. (Default: “100 ms”)
LMake sure you have subscribed to the call waiting
service. Contact your service provider/telephone
company.
Battery charge
Question Cause/solution
How do I charge the batteries? LMake sure that the batteries are properly installed in the
handset and the cover is closed. Place the handset on
the base unit or charger. While charging, “Charging”is
displayed.
LIt takes about 7 hours to charge the empty batteries.
When the batteries are fully charged, “Fully
charged”is displayed.
Can I leave the handset on the
base unit or charger after
batteries are fully charged or
each call is finished?
LYou can place the handset on the base unit or charger
anytime. Batteries are not overcharged and there is no
damage to the batteries. By placing the handset on the
base unit or charger, it is always fully charged.
Where can I buy new batteries? LBatteries can be purchased through your local retailer.
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– 3 –
Range/Distance (No link to base)
Question Cause/solution
What is the range/distance of my
cordless phone? (Why am I
getting short or poor range/
distance on my cordless phone?)
Why is _displayed?
LRange/distance is related to technology and
environmental factors. Therefore we cannot provide a
given range or distance.
LMake sure that the AC adaptor is properly connected to
the wall socket and to the base unit and make sure that
beep tones on the handset sound when you press
{ LOCATOR } on the base unit.
LMove closer to the base unit (Allow up to 90 seconds for
the handset to reassign to the base unit.).
LIf you try the manual registration process, allow up to 90
seconds for the handset to reassign to the base unit.
LIf the above remedies do not solve the problem, refer to
the troubleshooting section in the Operating Instructions
for more information.
DSL/ADSL Issues (Noise on line)
Question Cause/solution
Why am I getting noise on my
telephone line?
LIf you subscribe to DSL/ADSL service, we recommend
you to attach a DSL/ADSL filter to the telephone line
between the base unit and the telephone line socket.
Contact your DSL/ADSL service provider or purchase a
DSL/ADSL filter from a retailer or store. Refer to the
troubleshooting section for further details.
LIf you do not subscribe to DSL/ADSL service, there may
be an environmental issue that is causing the
interference (noise). Move closer to the base unit and
check whether there is noise. If there is no noise, some
environmental interference has caused the noise.
LIf there is noise intermittently, there is a possibility of
environmental interference. Refer to the troubleshooting
section for further details.
Caller ID
Question Cause/solution
What should I do to display caller
information?
LYou must subscribe to a Caller ID service. Contact your
service provider/telephone company for details.
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– 4 –
Registration
Question Cause/solution
How can I register a handset to
the base unit?
LMake sure that you follow registration procedure in the
Operating Instructions:
– you are using the supplied handset that came with the
kit or the optional handset listed below.
– the AC adaptor is connected to the base unit.
– the handset is charged and not placed on the base unit
or charger.
– note the location of
{ LOCATOR } button on the base
unit as this is used to start the registration process and
is required to be pressed and held for about 5 seconds.
Why am I unable pair a cellular
phone to the base unit?
LDepending on the compatibility of the cellular phone, you
may not be able to pair it to the base unit.
LConfirm that the Bluetooth®feature of your cellular
phone is turned on. You may need to turn this feature on
depending on your cellular phone.
Which handsets can I buy to use
with this model?
LThe optional handset is KX-TGA680AZ.
Trademarks
LThe Bluetooth®word mark and logos are registered trademarks ownded by Bluetooth SIG,
Inc., and any use of such marks by Panasonic Corporation is under license.
LAll other trademarks identified herein are the property of their respective owners.
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IMPORTANT!
If your product is not
working properly. . .
1Read the Operating Instructions or
this FAQ’s Guide.
2Visit our website:
www.panasonic.com/au
3Contact us via the web at:
www.panasonic.com/au/support
4Contact our customer care centre on:
Tel.: 132600
Replacement batteries can be purchased
from your retailer.
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