Panasonic WH-SDC12K6E5 User manual

Operating Instructions
Air-to-Water Heatpump
ENGLISH
Before operating the system, please read these
operating instructions thoroughly and keep them
for future reference.
WEB-ACXF55-36191-EN
Model No.
Indoor Unit Outdoor Unit
WH-SDC0309K3E5
WH-SDC0309K6E5
WH-UDZ03KE5
WH-UDZ05KE5
WH-UDZ07KE5
WH-UDZ09KE5
WH-SDC12K6E5 WH-UDZ12KE5
WH-SDC09K3E8
WH-SDC09K9E8
WH-SDC12K9E8
WH-SDC16K9E8
WH-UDZ09KE8
WH-UDZ09KE8
WH-UDZ12KE8
WH-UDZ16KE8
WH-SXC09K3E5
WH-SXC09K6E5
WH-SXC12K6E5
WH-UXZ09KE5
WH-UXZ09KE5
WH-UXZ12KE5
WH-SXC09K3E8
WH-SXC09K9E8
WH-SXC12K9E8
WH-UXZ09KE8
WH-UXZ09KE8
WH-UXZ12KE8
WH-SXC16K9E8 WH-UXZ16KE8

2
Table of contents
System overview, Operating conditions ............................3
Safety precautions .......................................................4-16
Remote Controller buttons and display .....................17-18
Initialization .....................................................................19
Quick Menu ....................................................................20
How to use the Quick Menu ......................................21-25
Menus ........................................................................26-47
For user
1 Function setup ...................................................26-27
1.1 Weekly timer
1.2 Holiday timer
1.3 Quiet timer
1.4 Quiet priority
1.5 Room heater
1.6 Tank heater
1.7 Sterilization
2 System check .........................................................28
2.1 Energy monitor
2.2 System information
2.3 Error history
2.4 Compressor
2.5 Heater
3 Personal setup ...................................................29-30
3.1 Remote control No.
3.2 Touch sound
3.3 LCD contrast
3.4 Backlight
3.5 Backlight intensity
3.6 Clock format
3.7 Date & Time
3.8 Language
3.9 Unlock password
4 Service contact .......................................................30
4.1 Contact 1 / Contact 2
For installer
5 Installer setup > System setup ..........................31-41
5.1 Optional PCB connectivity
5.2 Zone & Sensor
5.3 Heater capacity
5.4 Anti freezing
5.5 DHW capacity
5.6 Buffer tank connection
5.7 Base pan heater
5.8 Alternative outdoor sensor
5.9 Bivalent connection
5.10 External SW
5.11 Solar connection
5.12 External error signal
5.13 Demand control
5.14 SG ready
5.15 External compressor SW
5.16 Circulation liquid
5.17 Heat-Cool SW
5.18 Force heater
5.19 Force defrost
5.20 Defrost signal
5.21 Pump flowrate
5.22 DHW Defrost
5.23 Heating control
5.24 External meter
6 Installer setup > Operation setup ......................42-46
6.1 Heat
6.2 Cool
6.3 Auto
6.4 Tank
7 Installer setup > Service setup ..........................46-47
7.1 Pump maximum speed
7.2 Pump down
7.3 Dry concrete
7.4 Service contact
8 Installer setup > Remote control setup ...................47
Cleaning instructions .................................................48-49
Troubleshooting .........................................................50-51
Information .................................................................52-53
Thank you for purchasing Panasonic product.
Installation Instructions attached.
Serial number and production year please refer to name plate.

Before use, make sure the system has been installed correctly by an
authorised dealer according to the given instructions.
• Panasonic Air-to-Water Heatpump is a split system, consisting of two units: indoor and outdoor units. This system is designed
to operate with Panasonic Water Tank Unit. Unless used together with the Panasonic Water Tank Unit, Panasonic does not
guarantee any normal operation nor the reliability of the system.
• These operating instructions describe how to operate the system using the indoor and outdoor units.
• As for the operation of other products such as water tank, radiator, external thermo controller, and underfloor units, refer to the
operating instructions of each product.
• Some functions described in this manual may not be applicable to your system.
• Consult your nearest authorised dealer for further information.
Operating conditions
HEATING (CIRCUIT) *1, *2 COOLING (CIRCUIT)
Water outlet temperature (°C)
(Min. / Max.) 20 / 55 (Below Ambient -15 °C) *3
20 / 60 (Above Ambient -10 °C) *35 / 20
Outdoor ambient temperature (°C)
(Min. / Max.)
-20 / 35 (WH-UDZ03KE5)
-25 / 35 (WH-UDZ05/07/09/12KE5) / (WH-UDZ09/12/16KE8)
-28 / 35 (WH-UXZ series) 10 / 43
When the outdoor temperature is out of the range in the table, the heating capacity will drop significantly and the outdoor unit may stop
operating for its protection.
The unit will restart automatically after the outdoor temperature returns to the specified range.
*1The system is locked to operate without COOL mode. It can be unlocked only by authorised installers or our authorised service partners.
*2Only displayed when COOL mode is unlocked (This means when COOL mode is available)
*3Between outdoor ambient -10 °C and -15 °C, the water outlet temperature gradually decreases from 60 °C to 55 °C.
Outdoor
Unit
Power Supply
Solar Panel
Radiator
Shower
Fan Coil
Unit
Floor
Heating
Water Tank Unit
Indoor Unit
Remote Controller
The illustrations in this manual are for explanation purposes only and may differ from the actual unit.
They are subject to change without notice for future improvement.
System overview
Note:
Not recommended to open the Front Plate.
(For authorised dealer/specialist use only)
Front Plate
3

4
Safety precautions
To prevent personal injury, injury to others
or property damage, please comply with the
following:
Incorrect operation due to failure to follow
instructions below may cause harm or
damage, the seriousness of which is classified
as below:
WARNING
This sign
warns of
death or
serious
injury.
CAUTION
This sign
warns of
injury or
damage to
property.
The instructions to be followed are classified
by the following symbols:
This symbol denotes an
action that is PROHIBITED.
These symbols denote
actions COMPULSORY.
WARNING
Indoor unit and outdoor unit
This appliance can be used by
children aged from 8 years and above
and persons with reduced physical,
sensory or mental capabilities or
lack of experience and knowledge
if they have been given supervision
or instruction concerning use of
the appliance in a safe way and
understand the hazards involved.
Children shall not play with the
appliance. Cleaning and user
maintenance shall not be made by
children without supervision.
Please consult an authorised dealer
or specialist to clean the internal
parts, repair, install, remove,
disassemble and reinstall the unit.
Improper handling will cause leakage,
electric shock or fire.
Confirm with authorised dealer or
specialist on usage of any specified
refrigerant type. Using refrigerant type
other than the specified may cause
product damage, burst and injury etc.
Do not use means to accelerate
the defrosting process or to clean,
other than those recommended by
manufacturer.
Any unfit method or using
incompatible material may cause
product damage, burst and serious
injury.
Do not install the unit in a potentially
explosive or flammable atmosphere.
Failure to do so could result in fire.

5
Do not insert your fingers or
other objects into the Air to
water indoor or outdoor unit,
rotating parts may cause injury.
Do not touch the outdoor unit during
lightning, it may cause electric shock.
Do not sit or step on the unit,
you may fall down accidentally.
Do not install the indoor unit outdoors.
This is designed for indoor installation
only.
Power supply
Do not use a modified
cord, joint cord,
extension cord or
unspecified cord to
prevent overheating
and fire.
To prevent overheating, fire or electric
shock:
•Do not share the same power outlet
with other equipment.
•Do not operate with wet hands.
•Do not over bend the power supply
cord.
If the supply cord is damaged, it must
be replaced by the manufacturer,
service agent or similarly qualified
persons in order to avoid a hazard.
This unit is equipped with Residual
Current Circuit Breaker/Earth
Leakage Circuit Breaker (RCCB/
ELCB). Ask an authorised dealer
to check RCCB/ELCB operation
regularly, especially after installation,
inspection, and maintenance. RCCB/
ELCB malfunction may result in
electric shock and/or fire.
It is strongly recommended that Install
Residual Current Device (RCD)
on-site to prevent electric shock and/
or fire.
Before obtaining access to
terminals, all supply circuits must be
disconnected.
Stop using the product if any
abnormality/failure occurs and
disconnect the power supply.
(Risk of smoke/fire/electric
shock)
Examples of abnormality/failure
•RCCB/ELCB trips frequently.
•Burning smell is observed.
•Abnormal noise or vibration of the
unit is observed.
•Hot water leaks from the indoor unit.
Contact your local dealer immediately
for maintenance/repair.
Wear gloves during inspection and
maintenance.
This equipment must be earthed to
prevent electrical shock or fire.
Prevent electric shock by switching off
the power supply:
-Before cleaning or servicing,
-When extended non-use.
This appliance is for multiple uses. To
avoid electric shock, burn and/or fatal
injury, make sure to disconnect all
power supplies before accessing any
terminal in the indoor unit.