Panasonic VL-MV10 User manual

Opera ting Instructi ons
Wireless Video Intercom System
Model No. VL-SWD501EX
VL-SWD501UEX
Model Name
Model No.
Main Monitor Station
Operating Instructions
Installation Guide is supplied separately.
This system is an auxiliary system; it is not designed to provide complete protection from property loss.
Panasonic will not be held responsible in the event that property loss occurs while this system is in operation.
VL-MV10
© Panasonic Corporation 2018
PNQX8785XA C0618MM2088
1006, Oaza Kadoma, Kadoma-shi, Osaka 571-8501, Japan
http://www.panasonic.com
Thank you for purchasing a Panasonic product.
Please read this document before using the product and save it for future reference.
Carefully read the information found in the section titled "1.1 Important safety information" in particular.
For information about installing the product, read the Installation Guide available at the following website.
https://panasonic.net/cns/pcc/support/intercom/mv10
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2
Table of Contents
1. Important information
Important information
1.1 Important safety information.......................... 3
1.2 Important safety instructions ......................... 3
1.3 For best performance .................................... 3
1.4 Privacy and rights of portrait.......................... 3
1.5 Other important information........................... 3
1.6 General information....................................... 4
1.7 For India only................................................. 5
1.8 For Europe .................................................... 5
2. Preparation
Preparation
2.1 Controls ......................................................... 6
3. Operations
Operations
3.1 Answering calls ............................................. 8
3.2 Opening entrance doors................................ 8
3.3 Door bells ...................................................... 8
3.4 Induction loop system for hearing aid users
(VL-MV10EX2 only)....................................... 8
3.5 System conditions and limitations ................. 8
4. Lobby station controls/
operations
Lobby station controls/operations
4.1 Controls ......................................................... 9
4.2 Operations..................................................... 9
5. General information
General information
5.1 Cleaning ...................................................... 10
5.2 Specifications .............................................. 10
6. Troubleshooting
Troubleshooting
6.1 Troubleshooting........................................... 11
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1. Important information
3
1. Important informa tion
Important information
1.1 Important safety information
To prevent severe injury or loss of life or property,
and to ensure proper and safe operation of your
product, read this section carefully before using
the product.
Preventing fire and electric shock
RDo not disassemble or modify the product.
Refer servicing to an authorised service centre
when service is required. Disassembling the
product or manipulating the product in a way
not described in the documentation may
expose you to dangerous voltages and other
risks.
RDo not expose this product to water or other
liquids. Refer servicing to an authorised
service centre if this product is exposed to any
liquids.
RDo not put metal objects inside this product.
Refer servicing to an authorised service centre
if metal objects are put inside this product.
Preventing accidents, injuries, and property
damage
RDo not use the product in unstable areas or
areas prone to strong vibrations. This may
cause the product to fall, resulting in damage
to the product or injury.
RDo not put your ear(s) near the speaker, as
loud sounds emitted from the speaker may
cause hearing impairment.
1.2 Important safety instructions
RWhen using this product, basic safety precautions
should always be followed to reduce the risk of fire,
electric shock, or personal injury.
Do not use this product near water. For example,
near a bathtub, wash bowl, kitchen sink, or laundry
tub, in a wet basement, or near a swimming pool,
etc.
SAVE THESE INSTRUCTIONS
1.3 For best performance
RVL-MV10EX2 only: This product is equipped with
an integrated induction loop.
– In areas surrounded with strong electric fields,
disturbances may occur in the hearing aid’s
audio.
– Do not install or use the product in health care
facilities if any regulations posted in the area
instruct you not to do so. Hospitals or health care
facilities may be using equipment that could be
sensitive to electromagnetic waves.
1.4 Privacy and rights of portrait
When installing or using the product, please take into
consideration the rights of others with regard to privacy.
RIt is generally said that "privacy" means the ability of
an individual or group to stop information about
themselves from becoming known to people other
than those whom they choose to give the
information. "Rights of portrait" means the right to be
safe from having your own image taken and used
indiscriminately without consent.
1.5 Other important information
RIf you stop using this product, remove it from the
walls to prevent it from falling off.
RWhen power fails, this product cannot be used.
RPanasonic may not be liable for damages due to
external factors such as power failures.
RTo the maximum extent permitted by law,
Panasonic assumes no responsibility for injuries or
property damage resulting from failures arising out
of improper installation or operation inconsistent
with this document.
WARNING
CAUTION
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1. Important information
4
1.6 General information
RIn the event of problems, you should contact your
equipment supplier in the first instance.
RAfter removing the product and any included items
from the packaging, store, dispose, or recycle the
packaging as necessary. Note that certain types of
packaging may be a suffocation or choking hazard.
RMain monitor station is described as "main monitor"
in this manual.
RIn this manual, the suffix of each model number
(e.g., the "EX1" in "VL-MV10EX1") is omitted unless
necessary.
RWhen the suffixes are used to describe models
(e.g., "EX1 models"), the suffixes refer to all models
in the series.
RThe illustrations in the supplied manual(s) may vary
slightly from the actual product.
Caution:
RBefore attempting to connect or operate this
product, please read the label on the rear of the
main monitor.
Graphical symbols for use on equipment and their
descriptions
Disposal of Old Equipment (Only for European
Union and countries with recycling systems)
This symbol (A) on the products, packaging, and/or
accompanying documents means that used electrical
and electronic products must not be mixed with general
household waste.
For proper treatment, recovery and recycling of old
products, please take them to applicable collection
points in accordance with your national legislation.
By disposing of them correctly, you will help to save
valuable resources and prevent any potential negative
effects on human health and the environment. For more
information about collection and recycling, please
contact your local municipality.
Penalties may be applicable for incorrect disposal of
this waste, in accordance with national legislation.
Information on Disposal in other Countries outside
the European Union
Above symbol (A) is only valid in the European Union.
If you wish to discard this product, please contact your
local authorities or dealer and ask for the correct
method of disposal.
Symbol Explanation
Alternating current (A.C.)
Direct current (D.C.)
Protective earth
Protective bonding earth
Functional earth
For indoor use only
Class Pequipment (equipment in
which protection against electric shock
relies on Double Insulation or
Reinforced Insulation)
"ON" (power)
"OFF" (power)
Stand-by (power)
"ON"/"OFF" (power; push-push)
Caution, risk of electric shock
Symbol Explanation
1
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1. Important information
5
1.7 For India only
Declaration of Conformity with the requirements of
the E-Waste (Management) Rules
The Product is in conformity with the requirements of
the reduction of hazardous substances of the E-Waste
Rules.
The content of hazardous substance with the exemption
of the applications listed in SCHEDULE II of the E-
Waste Rules:
1. Lead (Pb) – not over 0.1% by weight;
2. Cadmium (Cd) – not over 0.01% by weight;
3. Mercury (Hg) – not over 0.1% by weight;
4. Hexavalent chromium (Cr6+) – not over 0.1% by
weight;
5. Polybrominated biphenyls (PBBs) – not over 0.1%
by weight;
6. Polybrominated diphenyl ethers (PBDEs) – not over
0.1% by weight.
Disposal information
For the purpose of recycling to facilitate effective
utilization of resources, please return this product to a
nearby authorized collection centre, registered
dismantler or recycler, or Panasonic service centre
when disposing of this product.
Please see the Panasonic website for further
information on collection centres, etc., or call the toll-
free number below.
Website:
http://www.panasonic.com/in/corporate/sustainability/
panasonic-india-i-recycle-program.html
Service helpline: 1800 103 1333 or 1800 108 1333
1.8 For Europe
Declaration of Conformity:
Panasonic Corporation declares that the radio
equipment type (VL-MV10EX2) is in compliance with
Directive 2014/53/EU.
The full text of the EU declaration of conformity is
available at the following internet address:
http://www.ptc.panasonic.eu/doc
Contact to Authorised Representative in EU:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
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2. Preparation
6
2. Preparation
Preparation
2.1 Controls
2.1.1 Main monitor
Because the main monitor receives power from the lobby station, settings can only be changed when there
are incoming calls and during calls.
The switches on the side of the main monitor can be changed when the main monitor is idle.
Buttons and indicators (front)
No. Item Description
ADisplay —
BCall indicator ( ) Flashes in red when there is an incoming call.
CTalk indicator ( ) Lights in amber during a call.
DUnlock indicator ( ) Lights in blue when an electric lock is unlocked.
EUnlock button (MN)Can unlock electric locks when talking. (page 8)
FBrightness adjust button
(MN)
Can adjust the screen brightness when there is an incoming call or during a
call.*1
RTo adjust the screen brightness, press the button repeatedly to select the
desired setting from the 5 levels.
GTalk/Off button (MN)(page 8)
HSpeaker —
IWide/Zoom button (MN)Can display images in wide mode or zoom mode (center, right, or left) when
there is an incoming call or during a call.*1, *2
RTo switch between wide mode and zoom mode, press the button
repeatedly to select the desired setting.
– Wide mode: The full camera image is displayed.
– Zoom mode: Images are displayed 2 times larger than wide display.
JBacklight compensation
button (MN)
Can turn the backlight compensation on or off when there is an incoming call
or during a call.*1
RTo turn the backlight compensation on or off, select the desired setting.
KMicrophone —
A
B
KN
O
P
Q
LM
C
D
E F G H I J
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2. Preparation
7
*1 These settings will be cancelled the next time you display an image.
*2 The zoom feature uses a digital zoom. As a result, the image quality of zoomed images is lower than wide
display images.
Switches (side)
RIn the following table, default settings are indicated by < >.
*1 Settings are applied the next time main monitor is used.
No. Item Description
L(VL-MV10EX2 only) Induction loop system with the hearing aid support symbol.
MMRESETNbutton If the main monitor cannot be correctly operated, press the MRESETNbutton
with a pointed object to reset the main monitor. (Configured settings are not
affected.)
No. Item Description Settings
NReceiver volume switch ( ) Can adjust the receiver volume during a call or when
the main monitor is idle.
RTo adjust the receiver volume, slide the switch to
the desired setting.
Top: <high>
Bottom: low
ORinger volume switch ( ) Can adjust the ringer volume of incoming calls when
the main monitor is idle.*1
RTo adjust the ringer volume, slide the switch to
the desired setting.
– The volume for the door bell ring during a call
with the lobby station will be low regardless of
the ringer volume switch setting.
Top: <high>
Bottom: low
PBacklight compensation
switch ( )
Can turn the backlight compensation on or off when
the main monitor is idle.*1
RTo turn the backlight compensation on or off,
slide the switch to the desired setting.
Top: on
Bottom: <off>
QUnlock time setting switch
()
This setting is only configured by the installer.
You can select the length of time control signals are
sent to unlock the electric locks using a main
monitor.
(How long the entrance door remains unlocked
depends on each electric lock’s specification. For
detailed information about setting configuration of
electric locks, refer to the documentation included
with the electric lock.)
RTo adjust the unlock time setting, slide the switch
to the desired setting.
From the top:
7 seconds
5 seconds
3 seconds
<1 second>
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3. Operations
8
3. Operations
Operations
3.1 Answering calls
3.1.1 Answering lobby station calls
When you receive a call from a lobby station, the main
monitor rings, and displays an image from the lobby
station.
To answer the call
Press MN.
RSpeak within about 50 cm of the microphone.
RSpeak alternatively with the visitor. If you and the
visitor speak at the same time, you will not hear
each other.
RYou can talk for up to about 90 seconds.
To end the call
Press MN.
Features available while talking
– Adjusting sound and display settings (page 6, 7)
– Using "press-to-talk" (page 8)
3.1.2 Press-to-talk mode
If it is difficult for you and the visitor to hear each other
due to noise, the "press-to-talk" mode can make
conversations easier to hear.
1While talking, activate press-to-talk mode by
pressing and holding MNfor about 2 seconds.
RA beep sounds and press-to-talk mode is
activated.
2To speak to the visitor
Speak while pressing and holding MN.
RThe talk indicator ( ) lights.
To listen to the visitor
Release MN.
RThe talk indicator ( ) flashes.
Note:
RPress-to-talk mode is cancelled when the call ends.
3.2 Opening entrance doors
An electric lock may be connected to the lobby station.
In this case, you can open the entrance door while
talking to a visitor.
To open the entrance door while talking, press MN.
3.3 Door bells
A door bell may be connected to your main monitor. In
this case, the main monitor will ring when someone
presses the door bell button.
Note:
RThere is only 1 type of ringtone for the door bell.
3.4 Induction loop system for
hearing aid users (VL-MV10EX2
only)
Set the hearing aid to the T-coil (or "T") mode.
RIn order to achieve the appropriate magnetic
coupling between the room monitor and hearing aid,
use the hearing aid at an approx. distance of
20 - 30 cm from directly in front of the room monitor.
This is just a guide. Adjust where you use the
hearing aid as required in order to improve the
audibility.
RIf there are electronic devices or electric devices
used nearby, they may create magnetic noise which
can affect the quality of calls. Also, the magnetic
coupling of the induction loop is weakened when
there are metal objects nearby. This may reduce the
range where the hearing aid has good audibility.
Devices (room monitor) with this symbol reduce noise
and interference when hearing aids with T-coils are
used.
3.5 System conditions and
limitations
Please note the following system conditions and
limitations.
ROnly one call can be handled from the lobby station
at a time.
Subsequent calls will disconnect the current call.
If buttons for another apartment are pressed during
a call, the current call is disconnected and the other
apartment will be called.
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4. Lobby station controls/operations
9
4. Lobby station controls/opera tions
The following provides an explanation of the controls and operations for the lobby station.
For further details, refer to the operating instructions of the VL-VM series on the web.
https://panasonic.net/cns/pcc/support/intercom/vl-vm
Lobby station controls/operations
4.1 Controls
4.1.1 Lobby station
Example: 12 call buttons on lobby station
4.2 Operations
4.2.1 Calling a resident
Enter the resident’s call button to call.
Rindicator flashes in red while calling the resident.
RAfter the resident answers the call, indicator lights in amber.
RWhen the door is unlocked, the audio guidance is announced from the lobby station, and the indicator lights
in blue.
ALens cover
BLight
CSpeaker
DCall buttons
EMicrophone
FUnlock indicator ( ; blue)
GTalk indicator ( ; amber)
HCall indicator ( ; red)
H
E
F
A
C
B
D
G
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5. General information
10
5. General information
General information
5.1 Cleaning
Wipe the product with a soft, dry cloth.
For excessive dirt, wipe the product with a moist cloth.
Important:
RDo not use any cleaning products that contain
alcohol, polish powder, powder soap, benzine,
thinner, wax, petroleum, or boiling water. Also
do not spray the product with insecticide, glass
cleaner, or hair spray. This may cause a change
in colour or quality of the product.
5.2 Specifications
Main monitor
Power source Supplied by the bus line (from a
distributor or a lobby station)
Input power VL-MV10EX1/VL-MV10SX:
Standby: 10 V, 2 mA
Operating: 22 V, 180 mA
VL-MV10EX2:
Standby: 10 V, 2 mA
Operating: 22 V, 250 mA
Dimensions
(mm) (height ×
width ×depth)
Approx. 149×130×25
(excluding protruding sections)
Mass (weight) Approx. 270 g
Operating
environment
Ambient temperature: approx.
0°C to +40 °C
Relative humidity (non-
condensing): up to 90 %
Display Approx. 8.9 cm (3.5 inches
colour display)
Talking method Hands-free
Installation
method
Wall mount (mounting bracket
supplied)
Induction loop
system for
hearing aid
users (VL-
MV10EX2 only)
EN 303 348
Frequency: 100 Hz - 5 kHz; RF
transmission power: 1,005 mA/
m (max.)
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6. Troubleshooting
11
6. Troubleshooting
Troubleshooting
6.1 Troubleshooting
Monitor display (lobby station images)
Ringtone
Others
Problem Cause & Solution Page
Images appear distorted. RImages may appear distorted because of the characteristics of the
camera lens. This is not a malfunction. –
The background appears
greenish.
RAt night or when there is poor light in the area around the lobby
station, lights or white objects near the lobby station may appear
greenish. This is not a malfunction.
–
Images at night are dark
and faces cannot be
identified.
REven when the lobby station’s LED lights are lit, because the light
from the LED lights cannot illuminate the edges of the visible area
(the areas directly next to the lobby station), faces of people may not
be identifiable even when they are close to the lobby station.
→We recommend installing extra lights in the area around the lobby
station.
–
The images of people’s
faces are dark.
RImages of people’s faces appear dark when there is strong sunlight or
a backlight in the area around the lobby station.
→Use the backlight compensation function.
6
Images are dirty or
unclear.
RImages are not in
focus.
RThere is dirt on the surface of the lobby station’s lens.
→Wipe the lens with a soft, dry cloth. 10
RThere is water condensation on the surface of the lobby station’s
lens.
→Wait for the condensation to evaporate.
–
Images are white or
black.
RThe brightness of the display is not correctly adjusted.
→Adjust the brightness when images are displayed. 6
Images are white, or
white lines or circles are
shown on the display.
RStrong light such as sunlight is shining into the lens of the lobby
station causing images to be difficult to see on the display. (This is not
a malfunction.)
→Locating the lobby station away from direct sunlight or changing
the angle that the lobby station is installed may help reduce this
problem.
–
There is a small black dot
in the background.
RIf the sun can be seen, its centre appears as a black dot. This is not a
malfunction. –
Images are flickering. RAC (alternating current) lights such as fluorescent lights are used
near the lobby station.
→AC (alternating current) lights such as fluorescent lights may
cause flickering in dark environments. (This is not a malfunction.)
–
Problem Cause & Solution Page
The ringtone for the
lobby station does not
sound.
RThe lobby station and main monitor may not be correctly connected
together.
→Contact an authorised service centre.
–
Problem Cause & Solution Page
The product does not
work with correct
operations.
The product does not
work properly.
RPerform the following operations.
→Press the MRESETNbutton on the bottom side of the main monitor
with a pointed object. (Configured settings are not affected.) 7
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6. Troubleshooting
12
The main monitor does
not work properly.
RNothing is displayed
on the monitor.
RThe ringtone does not
sound.
RVoices cannot be
heard.
RThe main monitor can only operate when there are incoming calls or
during calls from the lobby station.
If the main monitor does not operate when the lobby station calls the
main monitor, there may be a problem with the electrical wiring.
→Contact an authorised service centre. –
Problem Cause & Solution Page
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