Panasonic OneHome BB-HCM311A User manual

Operating Instructions
Please read this manual before using and save this manual for future reference.
Network Camera
Panasonic Network CameraWebsite: http://www.panasonic.com/netcam
for customers in the USA or Puerto Rico
Model No. BB-HCM311A
BB-HCM311A

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Main Features
IPv6*1 Network Camera
Your Panasonic Network Camera supports IPv6 (Internet Protocol Version 6), IPv6
was created to address t e additional IP addresses t at will be needed as t e
Internet continues to expand. Since t e camera also supports IPv4 t at's currently
used, it is "dual stack" design will seamlessly operate w ile IPv6 is p ased in. For
more information in IPv6 you wis to visit http://www.ipv6.org/. See page 13 for
more information.
Audio -way Communication* (Walkie-talkie Type) (IPv4 Only)
Your Panasonic Network Camera now provides 2-way audio, between t e camera
and your PC. You will be able to ear t e person on camera and respond using a
microp one connected to your PC's sound card (customer-provided.) T ey will
ear your response t roug t e amplified speaker (customer-provided) connected
to t e camera. T e audio feature uses a JavaTM applet t at is installed during t e
installation procedure.
For example, t e camera can be used in t e following various locations:
• In t e baby's room, to ear if t e baby is crying.
• At t e front door, to see and ear w o is at t e door.
• In t e c ildren's play room, to see and ear if t ey are safe.
Note
PLEASE NOTE t at under certain circumstances, audio/video recording may
be PROHIBITED by law. T is device s ould be used only in compliance wit
all applicable federal, state and local statutes.
Better Image Quality
T e CCD sensor and t e color nig t view mode provides better image quality and
low lig t performance.
• T e CCD sensor gives you clear image.
• You can monitor live video (Motion JPEG) t at refres es its image 30 frames
per second.
• Color nig t view mode allows you to monitor t e camera in low illuminance.
*1 To connect in IPv6, subscribe to t e ISP's "IPv4/IPv6 Dual-Stack" or "IPv6 over IPv4
Tunneling" service. T e camera does not work in IPv6-only network.
*2 Audio feature does not work on mobile p ones. Talk button and Listen button cannot be used
simultaneously. In IPv6, t e audio feature does not work. It will be supported by t e firmware
update in t e future. In consequence of traffic and network environments, t e audio may be
delayed or may break up.

Operating Instructions
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Various Camera Control Features
T e camera pans or tilts fast in maximum 80 ° per second. (T e previous model:
21 ° per second) You can control t e camera at ig speed from your PC or mobile
p one. Alarm position feature also allows t e camera to automatically turn t e lens
to t e alarm position. Additionally, t e following control features are available to
easily and quickly monitor t e camera.
SD Memory Card*1 Recording
T e camera as an SD memory card slot. You can record camera images to t e
SD memory card. If you enable alarm buffer/transfer, you can record t e image at
t e timing of signal detection of door sensor or lig t. About 58,000 images (320 x
240 resolution and standard quality) can be recorded to 1 GB SD memory card. If
you enable 1-minute interval timer buffer/transfer, you can record t e images for
about 42 days.
Enhanced Multi-Camera Page
Multi-Camera page displays up to 4 cameras w ile supporting eac audio 2-way
communication. T e previous model displays only 4 cameras, but t is camera can
switc 3 sets of 4 cameras. Additionally, t e camera can displays maximum 12
cameras on a page in a static image.
Supporting Viewnetcam.com service
Viewnetcam.com service allows you to access t e camera over t e Internet wit
your favorite domain name (e.g. bob.viewnetcam.com) instead of a global IP
address.
Multi-Language Display
Top page, Single Camera and Multi-Camera page can be displayed inEnglis ,
Frenc , German, Italian, Spanis , Russian, Simplified C inese or Japanese. T e
Setup, Maintenance and Support pages are displayed only in Englis or Japanese.
Click to Center ......... W en you click a certain point on t e camera image, t e
point is centered on t e image.
Preset Position ......... You can register 8 preset positions. W en you click eac
button, t e image switc es to its position.
Output Control ......... You can control t e external devices (Open or S ort to
GND) (E.g., turning t e lig t on or ringing a buzzer).
*1 SD memory card is sold separately. T e camera supports 64 MB, 128 MB, 256 MB, 512 MB
or 1 GB SD memory card.

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How to Use This Documentation
T e camera includes t e following 2 manual types.
•Installation/Troubleshooting
Installation/Troubles ooting provides explanations for accessories included
wit t e camera, t e initial configuration, and troubles ooting tips. T e
Installation/Troubles ooting elps you to easily configure t e camera.
•Operating Instructions (This manual)
Operating Instructions explains about operations, settings, features and t e
cleaning met od w en using t e camera.
Abbreviations
•UPnP
TM is t e abbreviation for Universal Plug and Play.
• "Network Camera" is called "Camera" in t is Operating Instructions.
Trademarks
• Adobe, Acrobat and Reader are eit er registered trademarks or trademarks of
Adobe Systems Incorporated in t e United States and/or ot er countries.
• Et ernet is eit er a registered trademark or a trademark of Xerox Corporation
in t e United States and/or ot er countries.
• Microsoft, Windows and ActiveX are eit er registered trademarks or
trademarks of Microsoft Corporation in t e United States and/or ot er
countries.
• Pentium is a trademark or registered trademark of Intel Corporation or its
subsidiaries in t e United States and ot er countries.
• Java is a trademark or registered trademark of Sun Microsystems, Inc. in t e
United States and ot er countries.
• SD mark is a trademark of t e SD Card Association.
• Screen s ots reprinted wit permission from Microsoft Corporation.
• All ot er trademarks identified erein are t e property of t eir respective
owners.

Operating Instructions
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System Requirements for your PC
Your PC (Personal Computer) and network must meet t e following tec nical
specifications for t e camera to work properly.
For IPv4 Connection
Item Description
Operating
System
Microsoft® Windows® XP, Microsoft® Windows® 2000
Microsoft® Windows® Me, Microsoft® Windows® 98SE
CPU •For viewing single camera
Pentium® III (800 MHz or greater is recommended.)
•For viewing multiple cameras
Pentium 4 (1.8 GHz or greater is recommended.)
Protocol TCP/IP protocol (HTTP, TCP, UDP, IP, DNS, ARP, ICMP)
Interface 10/100 Mbps network card installed
Web Browser Internet Explorer 6.0 or later (Not included on t e Setup CD-
ROM)
Audio Audio input/output feature (Microp one or speaker)
Java 1.4.2_04

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Notes
• Audio feature works only wit IPv4 connection.
• See Panasonic Network Camera support website at
http://panasonic.co.jp/pcc/products/en/netwkcam/ for t e latest
information about web browser.
For IPv6 Connection
Item Description
Operating
System
Microsoft® Windows® XP Service Pack 1
CPU •For viewing single camera
Pentium III (800 MHz or greater is recommended.)
•For viewing multiple cameras
Pentium 4 (1.8 GHz or greater is recommended.)
Protocol TCP/IP protocol (HTTP, TCP, UDP, IP, DNS, ICMPv6, NDP)
Interface 10/100 Mbps network card installed
Web Browser Internet Explorer 6.0 or later (Not included on t e Setup CD-
ROM)

Operating Instructions
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IMPORTANT SAFETY INSTRUCTIONS
W en using t is unit, basic safety precautions s ould always be followed to reduce
t e risk of fire, electric s ock, or personal injury.
1. Read and understand all instructions.
. Keep t ese instructions.
3. Heed all warnings.
4. Follow all instructions.
5. After taking away t e sand or t e dust on t e lens cover, wipe t e lens cover
wit a dry clot .
6. Do not install near any eat sources suc as radiators, eat registers, stoves,
or ot er devices (including amplifiers) t at produce eat.
7. Protect t e power cord from being walked on or pinc ed particularly at plugs,
convenience receptacles, and t e point w ere t ey exit from t e unit.
8. W en you operate t e camera, t e outlet s ould be near t e camera and
easily accessible.
9. Only use attac ments/accessories suc as stand specified by t e
manufacturer.
10. Do not touc t e unit or t e AC adaptor during lig tning storms.
11. Unplug t e unit w en unused for long periods of time.
1 . Refer all servicing to qualified service personnel. Servicing is required w en
t e unit as been damaged in any way, suc as t e power cord or plug is
damaged, t e unit does not operate normally, or as been dropped.
13. T e camera is intended for indoor use only. Prolonged exposure to direct
sunlig t or alogen lig t may damage CCD sensor.
14. Keep t e SD memory card out of reac of c ildren to prevent swallowing.
SAVE THESE INSTRUCTIONS

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Table of Contents
1 Camera Monitoring .....................................................11
1.1 Accessing t e Camera................................................................. 11
1.1.1 To Access t e Camera in IPv6................................................................. 13
1.2 Viewing Single Camera page....................................................... 15
1.2.1 Auto Centering t e Image (Click to Center)............................................. 18
1.2.2 Capturing a Still Image............................................................................. 19
1.2.3 Using Operation Bar ................................................................................ 20
1.2.4 Setting Home Position/Alarm Position/Preset Button .............................. 22
1.3 Listening to Camera Audio—Talking to t e Camera .................... 26
1.4 Viewing Multi-Camera page......................................................... 28
1.5 Viewing Buffered Image page ...................................................... 30
1.5.1 Deleting Buffered Images ........................................................................ 32
1.6 Viewing Still Images on Your Mobile P one................................. 33
Various Camera Features ...........................................35
2.1 Using Camera Features............................................................... 35
2.2 Connecting t e Camera to Your IPv4 Network ............................ 38
2.3 Connecting t e Camera to Your IPv6 Network ............................ 42
2.4 W at is IPsec? ............................................................................. 46
2.5 Encrypt t e Camera Image in Transport Mode ............................ 49
2.6 Encrypt t e Camera Image in Tunnel Mode ................................ 52
2.7 Using UPnP (Universal Plug and Play)........................................ 56
2.8 Registering wit t e Viewnetcam.com service............................. 58
2.9 Setting Date and Time ................................................................. 60
2.10 C anging Camera Settings.......................................................... 62
2.11 Adjusting Audio ............................................................................ 66
2.12 C anging Aut entication Setting and Administrator User Name and
Password ..................................................................................... 68
2.13 Logging in to t e Camera............................................................. 71
2.14 Creating, Modifying or Deleting General Users ........................... 72
2.15 C anging Initial Settings on t e Single Camera page or t e Multi-
Camera page ............................................................................... 74

Operating Instructions
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2.16 Configuring Multiple Cameras...................................................... 76
2.17 Format t e SD memory card........................................................ 78
2.18 Stop t e SD Memory Recording .................................................. 79
2.19 Buffering or Transferring Images by Timer................................... 80
2.20 Buffering or Transferring Images by Alarm Signal ....................... 89
2.21 Transfer t e Camera Image in Transport Mode ......................... 100
2.22 Transfer t e Camera Image in Tunnel Mode ............................. 101
2.23 Specifying Operation Time......................................................... 102
2.24 Controlling External Output Terminal ......................................... 104
2.25 C anging Indicator Display ........................................................ 105
3 Camera Maintenance ................................................106
3.1 Maintenance page...................................................................... 106
3.1.1 Confirming t e Status ............................................................................ 107
3.1.2 Restarting t e Camera .......................................................................... 107
3.1.3 Updating t e Camera Firmware ............................................................ 108
3.1.4 Creating Configuration File.....................................................................111
3.1.5 Loading Settings from a Configuration File ............................................112
3.1.6 Resetting t e Camera to Factory Default ...............................................113
3.2 Support page.............................................................................. 114
3.2.1 Seeing Help page ...................................................................................114
3.2.2 Seeing Product Information ....................................................................114
3.2.3 Seeing Support Information....................................................................115
3.3 External I/O ................................................................................ 116
3.4 FACTORY DEFAULT RESET Button......................................... 118
3.5 Default Setting List..................................................................... 119
3.6 Cleaning..................................................................................... 127
3.6.1 Cleaning t e Main Unit .......................................................................... 127
3.7 Setting an IP Address on Your PC ............................................. 128
3.8 Using Setup Program................................................................. 129
3.9 Setting Your PC.......................................................................... 132
3.9.1 Setting t e Proxy Server Settings on Web Browser ............................. 132
3.9.2 Setting UPnP to Display Camera S ortcut in My Network Places ........ 135
3.9.3 Setting t e Internet Temporary File Setting on Web Browser................ 135
3.10 ASCII C aracter Table ............................................................... 136
3.11 File Size and Number of Buffered Images ................................. 137

Operating Instructions
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3.12 Number of Images to Be Able to Record on t e SD Memory Card. 138
3.13 Specifications............................................................................. 139
Index..................................................................................143

Operating Instructions
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1 Camera Monitoring
1.1 Accessing the Camera
1. Start up t e web browser on your PC.
. Enter "http://IPv4 Address (or URL):Port Number" on t e address bar, and
press [Enter] on t e keyboard.
• W en port number is 80 (default), you do not need to enter port number.
See page 40 for details about port number.
• For IPv6 connection, see page 13 and page 14, and prepare t e
requirements. Enter t e "http://(IPv6-registered URL):Port Number" on
t e address bar.
• If t e camera image is not displayed, see page 45 and page 46 of t e
Installation/Troubles ooting.
3. T e Enter Network Password window is displayed, and enter t e user name
and password t at were set, and click [OK].
Note
W en [Permit access from guest users] is set on t e Security: Administrator
page, aut entication window will not be displayed.
E.g. ttp://192.168.0.253:50000 (in IPv4)
ttp://XXXXX.viewnetcam.com:50000 (in IPv6)

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4. Click t e following tabs to display eac page.
Notes
• W en users ot er t an an administrator are accessing t e camera,
[Setup] and [Maintenance] tab will not be displayed. Additionally, W en
[Do not permit access from guest users] is set on t e Security:
Administrator page, [Login] tab will not be displayed.
• If [View Multi-Camera page] or [View Buffered Image page] is not
permitted on t e General User page, [Multi-Camera] and [Buffered Image]
tab will not be displayed.
5. Close t e web browser.
ATo Single Camera page (page 15) BTo Multi-Camera page (page 28)
CTo Buffered Image page (page 30) DTo Setup page (page 35)
ETo Maintenance page (page 106) FTo Support page (page 114)
GTo log in to t e camera (page 71)
A B C D E F G
Select a language
to display.
Displays IPv4, IPv6
or IPsec connection.
Version Number

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1.1.1 To Access the Camera in IPv6
You need to prepare t e followings to access t e camera in IPv6.
•PC Requirements
Operating System: Windows XP Service Pack 1
Web Browser: Internet Explorer 6.0 or later
•A IPv6 Router
•An IPv6 Connection Service
To connect in IPv6, subscribe to t e ISP's "IPv4/IPv6 Dual-Stack" or "IPv6 over
IPv4 Tunneling" service. T e camera does not work in IPv6-only network.
IPv6 Domain Name Service
In Windows XP, you cannot access t e camera entering IP address on t e web
browser. You need to enter IPv6 URL registered in t e domain name service. We
recommend Viewnetcam.com service (see page 27 of t e Installation/
Troubles ooting) as a domain name service. Ask your ISP about ot er IPv6
domain name service.
What is IPv6?
• IPv6 is s ort for "Internet Protocol Version 6".
• IPv6 was created to address t e additional IP addresses t at will be
needed as t e Internet continues to expand.
• IPv6 is expected to gradually replace IPv4, wit t e 2 coexisting for a
number of years during a transition period.
• T oug most ISPs (Internet Service Providers) do not yet support IPv6,
many local networks already use it. W en your ISP supports IPv6, your
Panasonic Network Camera will be ready!
• For more information you wis to visit http://www.ipv6.org/.

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Setting up the IPv6 Router, your PC, and the Camera
Setting up the IPv6 Router
Set up t e router as you subscribe to t e IPv6 service. If t e access from WAN side
is disabled on t e router, enable t e TCP packets from WAN side in t e packet
filtering. See t e Panasonic Network Camera support website at http://
panasonic.co.jp/pcc/products/en/netwkcam/ for information about t e
recommeded routers.
Setting up your PC
1. Click [Start] [All Programs] [Accessories] [Command Prompt].
• Command Prompt window is displayed.
. Enter "ipv6 install".
• "Succeeded" is displayed.
Note
If Windows XP Service Pack 1 is not installed, "Succeeded" will not be
displayed. Install it on your PC.
3. Enter "ipv6 if".
• If t e IPv6 address is properly assigned to your PC, IPv6 address will be
displayed on t e window.
Setting up the Camera
Usually, IPv6 address is automatically assigned. If you assign a static IPv6
address, see page 42. To access t e camera in IPv6, you need to subscribe to t e
domain name service suc as Viewnetcam.com, and register t e URL.
Confirming that You Can Access the Camera
Confirm t at t e image is properly displayed (see page 11).

Operating Instructions
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1. Viewing Single Camera page
1. Access t e camera (see page 11).
• T e Top page is displayed.
. Click t e [Single] tab at t e top of t e page.
• W en Security Warning window is displayed, click [Yes] (see page 16).
• W en Warning - Security window is displayed, click [Always] (see page
17).
3. Close t e web browser.
Notes
• Refres interval is [Motion] by default. You can c ange it on t e operation
bar (see page 20).
• Refres interval may c ange depending on t e network condition, PC
performance and w at object you view. SD memory recording or IPsec will
also slow refres interval.
• W en displaying video (Motion JPEG), t e camera allows up to 30
simultaneous accesses. W en trying more t an 30 accesses, t e 31st
user will see a gray screen. (Maximum 30 accesses for a Buffered Image
page too.)
• W en t e pan/tilt reac es t e end of lower rig t or lower left, a part of t e
camera body may be displayed. T is is not a problem.
• To reduce t e data traffic, t e video can be automatically c anged to
refres ing still images on t e General User page (see page 72).
• To display t e Single Camera page directly, add it to t e [Favorites] on t e
web browser.
• W en you view a dark image, enable t e color nig t view mode on t e
Camera Setup page (see page 62). T e image will be brig ter, but t e
refres interval may slow down and image quality may decrease.
Talk Button
(see page 26)
Capture Image
Button
(see page 19)
Operation Bar
(see page 20)
Refresh Interval
(see page 20)
Listen Button
and
Adjustment
Bar
(see page 26)
Click to Center
(see page 18 )
Camera Image

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Security Warning window
To view a video (Motion JPEG), ActiveX® Controls must be installed. W en trying
to display a video for t e first time, Security Warning window will be displayed.
W en using Windows 2000 or Windows XP, log in as an administrator to install it.
If you cannot install ActiveX Controls or you cannot see the video in the
Internet Explorer
• Click [Tools] [Internet Options] [Security] tab and click [Custom level] on
t e web browser.
(1) C eck "Prompt" in "Download signed ActiveX Controls".
(2) C eck "Enable" in "Run ActiveX Controls and plug-ins".
• ActiveX Controls can be installed from t e file on t e Setup CD-ROM.
(1) Restart t e PC.
(2) Confirm t at Internet Explorer is closed.
(3) Double-click"ocx\ActiveXInst.exe" on t e Setup CD-ROM.
Notes
• Video may not be displayed quickly. Wait for a w ile.
• If you use a proxy server, set t e web browser not to access t e proxy server
(see page 132).
• In some corporate network environments a firewall may be used for security
purposes. It is possible t at t is may prevent motion video from being
displayed. In t is situation we suggest:
• Contact your network administrator.
• Try using regularly refres ed images.

Operating Instructions
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Warning - Security window
To listen to t e audio, you need to download t e audio applet. Click [Always] on t e
following window.
Note
See Panasonic Network Camera support website at
http://panasonic.co.jp/pcc/products/en/netwkcam/ for t e latest
information about camera firmware and Java.
Java Authentication window
Enter user name and password, and click [Yes].

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1. .1 Auto Centering the Image (Click to Center)
Using your mouse, click any portion of t e camera image. As long as it is wit in t e
pan/tilt range of t e camera, t e image will automatically move to place t e
selected point in t e center of t e screen.
1. Move t e cursor to t e desired point.
. Click it.
• T e clicked point is centered.
• See page 21 for t e pan/tilt operation.
Notes
• W en End Display appears on t e operation bar, Click to Center does not
work beyond t e pan/tilt end (see page 20).
• T e clicked position may slig tly miss t e center depending on t e lens
direction.
• If Click to Center is not premitted on t e General User page (see page 72),
Click to Center does not work.
Cursor

Operating Instructions
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1. . Capturing a Still Image
A still image can be saved on your PC.
1. Operate pan/tilt and select a resolution to display an image.
. Click t e capture image button.
• T e camera image opens in anot er window.
3. Rig t-click t e image, and select [Save Picture As...].
• Save as dialog box is displayed.
4. Specify t e location, and click [Save].
• Camera image is saved at t at location.
5. Click [Close].
Capture Image Button

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1. .3 Using Operation Bar
Note
W en t e camera image is not displayed correctly, click [Refres ] at t e tool
bar on t e web browser. T e image will be refres ed.
End Display
and Preset
Display:
W en t e pan/tilt as reac ed t e end (Left End,
Rig t End, Up End and Down End), End Display
appears. W en clicking a preset button, t e preset
name appears.
Pan/Tilt
Scan: Moves t e lens t roug out t e orizontal ( ) or
vertical ( ) range, and returns to t e original
position.
Pan/Tilt/
Home
Position:
Controls lens direction.
Pan ( : Left, : Rig t), Tilt ( : Up,
: Down) and Home Position ( : Center)
Preset
Button:
Applies t e camera direction to a preset position.
You can preset 8 positions (see page 22—page
25).
Alarm
Position:
W en t e External I/O detects a signal, t e camera
can be set up to turn to t is position. Only an
administrator can operate it (see page 22).
Brightness: C anges brig tness in nine steps including [STD]
(Standard). Clicking [-] or [+] c anges t e image
brig tness.
Output
Control:
Controls output signals of t e External I/O.
Refresh
Interval:
Sets a refres interval. (Motion—60-second
interval)
Resolution: Selects [640 x 480] or [320 x 240] (default) pixels.
Image
Quality:
Selects t e image quality.
• [Favor Clarity] optimizes t e image for good
clarity.
• [Standard] keeps t e standard quality. (default)
• [Favor Motion] optimizes t e image for motion
display.