Panasonic KX-HCM270 User manual

Operating Instructions
Please read this manual before using and save this manual for future reference.
Network Camera
Panasonic Network Camera Site: http://www.panasonic.com/netcam
for customers in the USA or Puerto Rico
Model No. KX-HCM270

Operating Instructions
2
Introduction
Thank you for purchasing a Panasonic Network Camera.
Check the following items when unpacking.
For operation assistance:
•Call1-800-272-7033
• Refer to the Panasonic Network Camera Site
http://www.panasonic.com/netcam
Network Camera
Operating Instructions
Getting Started
AC Adaptor
Flexible Stand
Sunshade
Setup CD-ROM
Rubber Cap
Putties
Self Bonding tape
Connector Cover
Screws
Screws for Flexible Stand
—1pc.
—1pc.
—1pc.
—1pc.
—1pc.
—1pc.
—1pc.
—1pc.
—1set(4pcs.)
—1pc.
—1pc.
—5pcs.
—3pcs.

Operating Instructions
[For assistance, please call: 1-800-272-7033] 3
Trademarks
• Netscape and Netscape Navigator are either registered trademarks or
trademarks of Netscape Communications Corporation in the U.S. and other
countries.
• Adobe and Acrobat are either registered trademarks or trademarks of Adobe
Systems Incorporated in the United States and/or other countries.
• Ethernet is either a registered trademark or a trademark of Xerox Corporation
in the United States and/or other countries.
• Microsoft, Windows, Windows NT, MS-DOS, Hotmail and ActiveX are either
registered trademarks or trademarks of Microsoft Corporation in the United
States and/or other countries.
• Pentium is a trademark or registered trademark of Intel Corporation or its
subsidiaries in the United States and other countries.
• Screen shots reprinted with permission from Microsoft Corporation.
All other trademarks identified herein are the property of their respective owners.
Network Camera Memo
SSID (ESSID) Encryption Password
Name and address of dealer
Date of purchase
Serial Number
(Found on the rear side of the unit)
MAC address
For your future reference
Attach your purchase receipt here.

Operating Instructions
4
IMPORTANT SAFETY INSTRUCTIONS
When using this unit, basic safety precautions should always be followed to
reduce the risk of fire, electric shock, or personal injury.
1. Read and understand all instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. After taking away the sand or the dust on the Lens Cover, wipe the Lens Cover
with a dry cloth.
6. Do not block any ventilation openings. Install in accordance with the
manufacturer's instructions.
7. Do not install near any heat sources such as radiators, heat registers, stoves,
or other devices (including amplifiers) that produce heat.
8. Protect the AC adaptor cord from being walked on or pinched particularly at
plugs, convenience receptacles, and the point where they exit from the unit.
9. Only use attachments/accessories such as stands, tripods, and brackets
specified by the manufacturer.
10.Do not touch the unit or the AC adaptor during lightning storms.
11.Unplug the unit when unused for long periods of time.
12.Refer all servicing to qualified service personnel. Servicing is required when
the unit has been damaged in any way, such as AC adaptor cord or plug is
damaged, the unit does not operate normally, or has been dropped.
13.The attached AC adaptor is intended for indoor use only. Both AC adaptor and
cord must be waterproofed for outside use.
SAVE THESE INSTRUCTIONS

Operating Instructions
[For assistance, please call: 1-800-272-7033] 5
Table of Contents
1 Product Introduction......................................................7
1.1 Getting to Know Network Camera .................................................... 8
1.1.1 Main Features............................................................................................. 8
1.1.2 System Requirements .............................................................................. 10
1.1.3 Authentication—System Security Feature ................................................ 11
1.2 Included Accessories...................................................................... 12
1.3 Camera Feature Locations ............................................................. 14
1.3.1 Front View................................................................................................. 14
1.3.2 Rear View ................................................................................................. 15
1.3.3 Bottom View.............................................................................................. 15
2 Network Camera Setup ................................................16
2.1 Installation Procedure..................................................................... 17
2.2 Network Camera Configuration Type.............................................. 18
2.3 How to turn on Network Camera for Installation ............................. 20
2.4 Network Parameters ....................................................................... 21
2.4.1 Preparing the Network Parameters for Network Camera ......................... 21
2.4.2 Setting IP Address of the PC in [Type 4] Configuration Type.................... 24
2.5 Proxy Server Setting....................................................................... 26
2.6 Simple Installation using the Setup CD-ROM................................. 28
2.7 Wireless Setup ............................................................................... 32
2.8 Network Camera Access from the Internet..................................... 37
3 Network Camera Screen and Setup Window.............39
3.1 Network Camera Flow Chart .......................................................... 40
3.2 Top Page......................................................................................... 41
3.3 Single Camera Screen ................................................................... 44
3.3.1 Using Operation Bar ................................................................................. 46
3.3.2 Using Pan/Tilt Operation........................................................................... 47
3.3.3 Setting Preset Positioning and Home Positioning..................................... 48
3.3.4 Viewing Buffered Image Screen ............................................................... 50
3.4 Multi-Camera Screen...................................................................... 52
3.5 Setup Page ..................................................................................... 53
3.5.1 Go to Top Page......................................................................................... 57
3.5.2 Network..................................................................................................... 58

Operating Instructions
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3.5.3 Name/Time................................................................................................62
3.5.4 Security: Administrator ..............................................................................64
3.5.5 Security: General User..............................................................................66
3.5.6 Top View Image.........................................................................................68
3.5.7 Image Transfer ..........................................................................................70
3.5.8 Camera Setup ...........................................................................................82
3.5.9 Multi-Camera.............................................................................................85
3.5.10 External Output Control...........................................................................87
3.5.11 Indicator Control......................................................................................88
3.5.12 Status ......................................................................................................89
3.5.13 Restart.....................................................................................................90
3.5.14 Update Firmware.....................................................................................91
3.5.15 Reset to Factory Default..........................................................................94
4 Technical Guides ......................................................... 95
4.1 Network Camera Installation........................................................... 96
4.1.1 Network Camera Cabling ..........................................................................98
4.1.2 Network Camera Mounting......................................................................101
4.2 Interfacing to the External I/O....................................................... 106
4.3 ASCII and ISO-8859-1 Character Table ....................................... 108
4.4 Maintenance ................................................................................. 110
5 Specifications and Troubleshooting........................ 111
5.1 Network Camera Reset Procedure—Default Settings.................. 112
5.2 Default Settings List...................................................................... 113
5.3 Specifications ............................................................................... 119
5.4 Troubleshooting ............................................................................ 121
5.5 Confirmation of Network Camera Operation ................................ 127
5.6 FCC and Other Information .......................................................... 129
5.7 Glossary ....................................................................................... 131
Index ................................................................................. 133

Operating Instructions
[For assistance, please call: 1-800-272-7033] 7
Section 1
Product Introduction

Operating Instructions
8
1.1 Getting to Know Network Camera
1.1.1 Main Features
Wireless Communication
Network Camera corresponds to the wireless system based on IEEE 802.11b.
Wireless installation will play an increasing role in flexible mounting.
Communication via Ethernet®(10Base-T) cable is also available.
Encryption establishes the security on the wireless network.
Splash Resistant body
Network Camera has a splash resistant body. The splash resistant body allows
Network Camera to be used indoors and outdoors. Note that the attached AC
adaptor is intended for indoor use only. Refer to page 96 for Outdoor Cabling and
Mounting.
Easy installation
Setup CD-ROM simplifies the installation. Insert the Setup CD-ROM and autorun
program should start the application automatically. This program automatically
finds Network Camera on the network.
High-Speed Motion JPEG
Network Camera has an integrated web server. Motion JPEG displays up to 15
frames per second, if the network provides enough bandwidth. To conserve
bandwidth, JPEG - Regularly Refresh can be selected from Top Page. Image
Resolution, Image Quality, Refresh interval, Limit time of Continuous Motion
JPEG and On the Air time features can control the image field.
Remote Pan/Tilt
Pan/Tilt operation can move the lens 120° horizontally and 45° vertically. This
movable lens allows you to see the situation widely where the object is. Operation
bar has Preset Positioning and Home Positioning features to register fixed
positions. Clicking the preset buttons moves the lens to the preset positions you
want to view. Single Camera screen has Click to Center feature too. The object
on Single Camera screen can be centered by clicking on the image directly.

Operating Instructions
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Multi-Camera Screen
Using Multi-Camera screen you can simultaneously view up to four Network
Cameras at various locations. Clicking on each Camera Name switches to the
Single Camera screen from the Multi-Camera screen.
Multi-Client Access
NetworkCameraallowsupto30userstoviewMotionJPEGimage
simultaneously. Users can access the Top View Image screen (Single Camera/
Multi-Camera screen) from their own locations. Note that as the number of users
simultaneously connected to Network Camera increases, the overall motion
performance will decrease.
External I/O (Input/Output)
The external sensors/devices such as a door sensor can be connected via the
External Sensor Input. The external sensors/devices are customer provided.
The alarm/timer trigger can activate the Image Transfer feature, which can send
the images via e-mail or FTP (File Transfer Protocol).
External Device Control Output can send a signal to activate the external
devices such as a light around Network Camera.
Update Firmware
If new firmware is released, you can download the latest program from Network
Camera Technical Support Site. Installation is easy and fast. Refer to page 91 for
details.
Authentication
Authentication window requires you to enter the administrator/general user ID
and password. Password security can prevent unregistered users/intruders from
accessing your image from their web browsers. Refer to Section
1.1.3 Authentication—System Security Feature for details.
Multi-Language Display
Top Page, Single Camera screen and Multi-Camera screen can be displayed in
English (US), English (UK), French, German, Italian, Spanish or Japanese. All
Setup windows are also changed when selecting English (US), English (UK) or
Japanese.

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1.1.2 System Requirements
The PC (Personal Computer) and the network must meet the following technical
specifications for Network Camera to work properly.
*1Network Camera image is not displayed correctly in the Netscape®v6.x.
Use Netscape Navigator v4.7x.
Refer to Panasonic Network Camera Site
http://www.panasonic.com/netcam for the latest information on web
browser.
Note
Pentium®II 300 MHz or greater CPU is recommended to prevent performance
degradation.
Item Description
Operating
System
Microsoft®Windows®95, Microsoft Windows 98/SE
Microsoft Windows 2000, Microsoft Windows Me
Microsoft Windows NT®4.0, Microsoft Windows XP
Network
Protocol
TCP/IP network protocol installed.
(HTTP, TCP, UDP, IP, DNS, ARP, ICMP)
Wireless LAN
Standard
IEEE 802.11b
Interface 10/100 Mbps Ethernet card for your network connection
Web browser*1Internet Explorer 5.0 or later/Netscape Navigator®4.7x.
(NotincludedontheSetupCD-ROM).

Operating Instructions
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1.1.3 Authentication—System Security Feature
Authentication window requires you to enter the administrator/general user ID
and password for security. Password security can prevent unregistered users/
intruders from accessing your image from their web browsers. Authentication
windows are not displayed in the default. Refer to page 64 for setting up
Authentication window, the administrator ID and the password. Refer to page 66
for setting up the general user ID and the password.
Authentication window

Operating Instructions
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1.2 Included Accessories
The following items are provided with Network Camera. Additional pieces can be
ordered by calling 1-800-332-5368.
Notes
• If any items are missing, contact the dealer immediately.
• The order numbers listed above are subject to change without notice.
• Save the original carton and packing materials for future shipping and
transportation of the unit.
• Refer to page 98 and page 101 for Outdoor Cabling and Mounting.
AC Adaptor — 1 pc.
Order No. PSLP1233Z
Flexible Stand — 1 pc.
Order No. PSKL1020Y
Sunshade — 1 pc.
Order No.
PSYC1HCM230M
Setup CD-ROM — 1 pc.
Order No.
PSQX2904ZCD
Connector Cover
— 1 pc.
Order No.
PSYC2HCM230M
Putties — 1 set (4 pcs.)
Order No. PSHG1238Z
Self Bonding tape
— 1 pc.
Order No. PSHG1235Z
Rubber Cap — 1 pc.
Order No. PSHG1236Z
Screws — 5 pcs.
Order No. XTW3+12PVW
Screws for Flexible
Stand — 3 pcs.
Order No. PQHE5004Z

Operating Instructions
[For assistance, please call: 1-800-272-7033] 13
Setup CD-ROM
The setup program simplifies Network Camera installation. Adobe®Acrobat®
Reader 4.05 or later enables you to see the Operating Instructions on the Setup
CD-ROM. If Adobe Acrobat Reader is not installed on the PC, double-click
"ar405eng.exe". Refer to "ReadmeEng.txt" for the directory and file structure of
the Setup CD-ROM.
Notes
• Do not scratch, smudge, write or label either surfaces of the Setup CD-
ROM.SetupCD-ROMmayhaveascratchonthesurface.
• Do not leave the Setup CD-ROM in direct sunlight, near a heat source or
in a hot automobile as the Setup CD-ROM may become unreadable.
• Do not use chemicals or cleanser to clean the Setup CD-ROM as the Setup
CD-ROM may become unreadable.

Operating Instructions
14
1.3 Camera Feature Locations
1.3.1 Front View
Indicator
Indicator can be controlled on Indicator Control window on page 88. Color
indications are shown below.
*1Orange indicator will continue blinking in the DHCP setting.
*2Refer to page 123 for the red blinking.
Fixed Focus Lens and Pan/Tilt operation
Fixed Focus Lens can move in the Pan/Tilt operation. Operation Bar on the Single
Camera screen can operate the Pan/Tilt. The Pan/Tilt moves the lens 120°
horizontally and 45° vertically. Refer to page 46 for the operation bar.
Note
Do not touch the Lens Cover. Touching it may leave a fingerprint and can
cause the image to be out of focus.
Indicator
(Refer to page 88 for the setup.)
Fixed Focus Lens
1m(40inches)—Infinity
Pan: - 60° to + 60°
Tilt: 0° to - 45°
The field of view in Pan/Tilt ranges horizontally
about 165° and vertically about 78°.
Antenna
Lens Cover
Power
on
Normal Operation
Updating Firmware
Getting IP address
Finish getting IP address
Not on the LAN Orange OrangeOrange blinking*1
Orange blinking
Pushing CLEAR SETTING button Orange blinking twice
Internal Failure of Network Camera Red blinking*2
On the LAN
Using
DHCP
Orange Green
Green
Green
Green blinking
Green blinking

Operating Instructions
[For assistance, please call: 1-800-272-7033] 15
1.3.2 Rear View
Grounding (Earth) Terminal
Lightning may cause serious damage to Network Camera. It is recommended to
connect the Ground for the protection from the lightning.
1.3.3 Bottom View
External I/O
(Refer to
page 106.)
DC IN jack
(Refer to
page 20.)
Ethernet port
(RJ-45)
(Refer to
page 20.)
Grounding
(Earth)
Terminal
Hook for AC
adaptor cord
(Refer to
page 99.)
Antenna
(Refer to page 97.)
CLEAR SETTING button
(Refer to page 112.)
Mounting Hole for the
various mounting.
(Refer to page 103.)
Serial Number and MAC
address
Record the serial number and
MAC address on Network
Camera Memo on page 3.
They are indispensable for
setting network parameters
after mounting Network
Camera and for future
customer servicing.
(Refer to page 29.)
Tripod Mounting Hole
(Refer to page 101.)

Operating Instructions
16
Section 2
NetworkCameraSetup

Operating Instructions
[For assistance, please call: 1-800-272-7033] 17
2.1 Installation Procedure
Select the Network Camera configuration type. (Page 18—Page 19)
Connect Network Camera for installation. (Page 20)
Prepare the network parameters for Network Camera. (Page 21—Page 22)
Check the proxy server setting. (Page 26—Page 27)
Set up Network Camera with Setup CD-ROM. (Page 28—Page 31)
Setting up wireless network parameters. (Page 32 — Page 36)
Confirm the Network Camera Access from the Internet. (Page 37—Page 38)
Install Network Camera outdoors. (Page 96—Page 105)

Operating Instructions
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2.2 Network Camera Configuration Type
Network Camera can be connected over the LAN/Intranet and the Internet. Select
from the four Network Camera configuration types. Network parameters differ
depending on the Network Camera configuration type.
[Type 1]—LAN/Intranet Connection with an Ethernet
Switching Hub
Network Camera can be installed on the LAN/Intranet.
*1Network traffic can be improved by using the Ethernet switching hub.
[Type 2]—Internet Connection with a Broadband Router
Network Camera can be accessed from the Internet. The broadband router needs
Port Forwarding (IP Masquerade) feature on page 37.
LAN/Intranet
Ethernet switching hub*1
or wireless access point
Modem
CATV
xDSL
Optical cable
Internet WAN LAN
Wireless
Router

Operating Instructions
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[Type 3]—Internet Direct Connection with a Modem
Network Camera can be installed alone without PC on the network. When you set
up Network Camera in [Type 3], connect Network Camera temporarily in [Type
1],[Type 2]or [Type 4].
Note
Some xDSL services use PPPoE. Network Camera does not support PPPoE.
If the Internet connection requires PPPoE, connect with the broadband router
supporting PPPoE like [Type 2].
[Type 4]—Direct Connection with a PC
NetworkCameracanbeconnected toaPCdirectly.
Notes
• Use a category 5 cross cable when connecting directly with the cable
to the PC.
• Direct Connection with PC requires IEEE 802.11b wireless devices
such as wireless LAN card and wireless USB adaptor.
• Change to AdHoc mode. (Default is Infrastructure mode.) Refer to page
32 for Infrastructure and AdHoc mode.
Modem
Internet

Operating Instructions
20
2.3 How to turn on Network Camera for
Installation
Network Camera is powered up when connecting AC plug to the power outlet.
1. Connect Category 5 straight/cross cable to the Ethernet port of Network
Camera to the hub or PC.
• Connect Ethernet cable first to make Network Camera recognize the wired
communication.
2. Connect the DC plug of the AC adaptor to the DC IN jack and the AC plug of
the AC adaptor to the power outlet to turn on Network Camera. Indicator blinks
and the Pan/Tilt moves to the center position.
Notes
• AC adaptor is used as the main disconnect device, so ensure that the
power outlet is located/installed near the equipment and is easily
accessible.
• Use only the specified Panasonic AC adaptor PSLP1233 (Order No.
PSLP1233Z).
• When you set up Network Camera in [Type 3], connect it temporarily in
[Type 1],[Type 2]or [Type 4].
• When Indicator is orange, confirm that the Ethernet cable is properly
connected, or PC, Ethernet hub or broadband router is properly working.
DC IN
jack
AC adaptor
Power
Outlet
Ethernet
port
DC Plug
1. 2.
Category 5 straight/cross cable
To Network