Panasonic WV-X5550LT User manual

Operating Instructions
Network Camera
Model No. WV-X5550LT
WV-X5550LTPJ
WV-X5550LT

Preface
About the user manuals
There are 3 sets of operating instructions as follows.
•Operating Instructions (this document): Explains how to perform the settings and how to operate this
camera.
•Basic Information: Provides information about the cautions required for safely using this camera and its
specifications.
•Installation Guide: Provides information about the cautions required for safely using and installing this
camera and explains how to install the camera.
https://security.panasonic.com/library/vcc/
Note
•“<Control No.:C****>” used in this document should be used to search for information on our support
website (https://security.panasonic.com/training_support/support/info/) and will guide you to the right
information.
•The captured screens are used based on the guideline by Microsoft.
•Operations using Internet Explorer 11 are described in this document.
Abbreviations
The following abbreviations are used in these operating instructions.
Microsoft Windows 10 is described as Windows 10.
Microsoft Windows 8.1 is described as Windows 8.1.
Internet Explorer 11 is described as Internet Explorer.
2 Operating Instructions
Preface

For administrator registration
At the time of first access to the camera (or at the time of initialization), the registration screen will be displayed.
[User name (1 to 32 characters)]
Enter the user name of the administrator.
Available number of characters: 1 - 32 characters
Unavailable characters: 2-byte characters, and 1-byte symbols " & : ; \
[Password (8 to 32 characters)]/[Retype password]
Enter the administrator password.
Available number of characters: 8 - 32 characters
Unavailable characters: 2-byte characters, and 1-byte symbols " &
Note
•Distinguish between upper- and lower cases.
•For the password, use three or more types of characters from upper- and lowercase alphabetic
characters, numeric characters, and symbols.
•Set the password which does not include the user name.
IMPORTANT
•If you forgot or do not know the password or user name, the camera must be initialized. Because all
settings other than preset position settings are deleted when the camera is initialized, make sure to
keep the information secure from third parties. Refer to “Parts and functions” section in the supplied
Basic Information for more information about initializing the camera.
•It is recommended to change the password periodically.
•Do not use the password already used for other cameras or devices.
The registration completion screen will be displayed after registering a user name and password of the
administrator. After 10 seconds, the camera will be reconnected automatically. Please click “here” if it is not
displayed automatically.
Operating Instructions 3
Preface

When the camera is reconnected to, an authentication window is displayed. Enter the registered user name
and password to start operation.
Viewer software
In order to display H.265 (or H.264) images, the “Network Camera View 4S” (ActiveX®) viewer software must
be installed. This software can be installed directly from the camera or this software can be installed directly
from the camera or download the viewer software with the installer to a PC and installed.
IMPORTANT
•The default setting of “Automatic installation” is “On”. Follow the instructions on page 98 when the
message is displayed on the information bar of the browser.
•Depending on the software environment of your PC, it may take time for the message to be displayed
on the information bar of the browser.
•If you display the “Live” page on a PC and click the [Viewer Software] button, the installation screen
for viewer software, which is required for viewing camera images, is displayed. Follow the on-screen
4 Operating Instructions
Preface

instructions and install the software. When displaying JPEG images (still images), there is no need to
install viewer software.
•When the install wizard is displayed again even after completing the installation of the viewer software,
restart the PC.
•The viewer software used on each PC should be licensed individually. The number of installations of
the viewer software from the camera can be checked on the [Upgrade] tab of the “Maintenance” page
(®page 85). Refer to your dealer for the software licensing.
Operating Instructions 5
Preface

Table of Contents
1Operations ................................................................................................8
1.1 Monitor images on a PC ...................................................................................................8
1.1.1 Monitor images from a single camera ..............................................................................8
1.1.2 About the types of live screens ......................................................................................10
1.1.2.1 About Source1 and Source2 .......................................................................................10
1.1.2.2 About Image capture mode .........................................................................................10
1.1.3 About the “Live” page .....................................................................................................12
1.2 Monitor images on a mobile terminal (smartphones, etc.)/tablet terminal ................15
1.2.1 Monitor images on a mobile terminal (smartphones, etc.)/tablet terminal ......................15
1.3 Action at an alarm occurrence .......................................................................................17
1.3.1 Alarm type ......................................................................................................................17
1.3.2 Action at an alarm occurrence ........................................................................................17
2 Settings ...................................................................................................18
2.1 About the network security ............................................................................................18
2.1.1 Equipped security functions ...........................................................................................18
2.2 Display the setup menu from a PC ................................................................................19
2.2.1 How to display the setup menu ......................................................................................19
2.2.2 How to operate the setup menu .....................................................................................20
2.2.3 About the setup menu window .......................................................................................21
2.3 Use Easy Setup [Easy Setup] ........................................................................................23
2.3.1 Configure easy installation .............................................................................................23
2.4 Configure the basic settings of the camera [Basic] ....................................................26
2.4.1 Configure the basic settings [Basic] ...............................................................................26
2.5 Configure the settings relating to images [Image] ......................................................29
2.5.1 Configure the settings relating to the image capture mode [Image] ...............................29
2.5.2 Configure the settings relating to live page (initial display) [Image] ...............................30
2.5.3 Configure the settings relating to Stream [Image] ..........................................................31
2.5.4 Configure the settings relating to image adjust and zoom/focus [Image quality] ...........36
2.5.4.1 Configure the settings relating to image quality (“Image adjust” setup menu) ............36
2.5.4.2 Set mask areas ............................................................................................................43
2.5.4.3 Adjust the zoom and focus ..........................................................................................46
2.6 Configure the alarm settings [Alarm] ............................................................................48
2.6.1 Configuration of the settings relating to alarm notification [Notification] .........................48
2.6.1.1 Configure the settings relating to Panasonic alarm protocol .......................................48
2.6.1.2 Configure the settings relating to HTTP alarm notification ..........................................50
2.7 Configure the settings relating to the authentication [User mng.] .............................52
2.7.1 Configure the settings relating to the user authentication [User auth.] ...........................52
2.7.2 Configure the settings relating to the host authentication [Host auth.] ...........................55
2.8 Configuring the network settings [Network] ................................................................57
2.8.1 Configure the network settings [Network] .......................................................................57
2.8.2 Configure advanced network settings [Advanced] .........................................................61
2.8.2.1 Configure the settings relating to the NTP server ........................................................61
2.8.2.2 Configure the HTTPS settings .....................................................................................63
2.8.2.3 Configure the QoS settings .........................................................................................64
2.8.3 How to configure HTTPS settings ..................................................................................66
2.8.3.1 Generation of the CRT key (SSL encryption key) .......................................................67
2.8.3.2 Generation of the self-signed certificate (security certificate) ......................................68
2.8.3.3 Generation of CSR (Certificate Signing Request) .......................................................69
2.8.3.4 Installation of the CA certificate ...................................................................................71
2.8.3.5 Configuration of the connection protocol .....................................................................72
2.8.4 Access the camera using the HTTPS protocol ...............................................................72
6 Operating Instructions
Table of Contents

2.8.4.1 Install the security certificate .......................................................................................73
2.9 Configure the settings relating to the schedules [Schedule] .....................................79
2.9.1 How to set the schedules ...............................................................................................81
2.9.2 How to delete the set schedule ......................................................................................83
2.10 Maintenance of the camera [Maintenance] ...................................................................85
2.10.1 Check the system log [System log] ................................................................................85
2.10.2 Upgrade the firmware [Upgrade] ....................................................................................85
2.10.3 Check the status [Status] ...............................................................................................87
2.10.4 Reset the settings/Reboot the camera [Default reset] ....................................................88
2.10.5 Settings data/backing up or restoring logs [Data] ...........................................................88
2.11 Display the support page [OSS] ....................................................................................90
3 Others ......................................................................................................91
3.1 About the displayed system log ....................................................................................91
3.2 Troubleshooting ..............................................................................................................94
Operating Instructions 7
Table of Contents

1 Operations
1.1 Monitor images on a PC
The following are descriptions of how to monitor images from the camera on a PC.
1.1.1 Monitor images from a single camera
1. Start up the web browser.
2. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the
browser.
•Example when entering an IPv4 address: http://URL registered using IPv4 address
http://192.168.0.10/
•Example when entering an IPv6 address: http://[URL registered using IPv6 address]
http://[2001:db8::10]/
<Example of IPv4 access>
<Example of IPv6 access>
IMPORTANT
•When the HTTP port number is changed from “80”, enter “http://IP address of the camera + : (colon)
+ port number” in the address box of the browser. (Example: http://192.168.0.11:8080)
•When the PC is in a local network, configure the proxy server setting of the web browser (under
[Internet Options...] under [Tools] of the menu bar) to bypass the proxy server for the local address.
Note
•Refer to page 72 for further information about the case in which “HTTPS” is selected for
“HTTPS” - “Connection” on the [Advanced] tab of the “Network” page (®page 57).
8 Operating Instructions
1 Operations

3. Press the [Enter] key on the keyboard.
→The window with the user name and password entry fields will be displayed.
Note
•When “Off” is selected for “User auth.”, the authentication window will not be displayed before
displaying live images for the user name and password entries.
4. Click the [OK] button after entering the user name and the password.
→The “Live” page will be displayed. Refer to page 12 for further information about the “Live” page.
IMPORTANT
•It is recommended to change the password periodically.
Operating Instructions 9
1 Operations

•When displaying multiple H.265 (or H.264) images on a PC, images may not be displayed depending
on the performance of the PC.
Note
•The maximum number of concurrent access user is 14 including users who is receiving H.265 (or H.
264) images and users who are receiving JPEG images. Depending on the set values for “Bandwidth
control(bit rate)” and “Max bit rate (per client)*”, the maximum concurrent access number may be 14
or less users. When 14 users are concurrently accessing, the access limit message will be displayed
for users who subsequently attempt to access. When “Multicast” is selected for “Transmission type” of
“Stream”, only the first user who accessed to monitor H.265 (or H.264) images will be included in the
maximum number. The second and subsequent users who are monitoring H.265 (or H.264) images
will not be included in the maximum number.
•If you set the “Stream transmission” (®page 32) to “On”, an H.265 (or H.264) image will be displayed
based on the settings of the “Stream encoding format”. If you set the “Stream transmission” (®page
32) to “Off”, a JPEG image will be displayed. A JPEG image can be displayed even if the “Stream
transmission” is set to “On”, but in that case, the transmission interval of the JPEG image will be
restricted as follows.
•The refresh interval may become longer depending on a network environment, PC performance,
photographic subject, access traffic, etc.
Image capture mode
Stream
On Off
Dual sources [4:3](15fps mode) max. 5 fps max. 15 fps
Dual sources [4:3](12.5fps mode) max. 4.2 fps max. 12.5 fps
Single source [4:3](30fps mode) max. 5 fps max. 30 fps
Single source [4:3](25fps mode) max. 4.2 fps max. 25 fps
1.1.2 About the types of live screens
The types of images that are displayed on the live screen can be set in “Image capture mode” of the [Image]
tab on the “Image” page of the setup menu.
This section explains the types, operations, and image capture sizes of live images.
1.1.2.1 About Source1 and Source2
This camera can output 2 images from 1 image sensor.
Source1: Bright images where the interior of vehicles can easily viewed.
Source2: Dark images where the number plates can easily viewed.
1.1.2.2 About Image capture mode
Dual sources [4:3](15fps mode) Transmits Source1 and Source2 images at the same time
with a maximum of 15 fps.
Dual sources [4:3](12.5fps mode) Transmits Source1 and Source2 images at the same time
with a maximum of 12.5 fps.
Single source [4:3](30fps mode) Transmits Source1 images with a maximum of 30 fps.
10 Operating Instructions
1 Operations

Single source [4:3](25fps mode) Transmits Source1 images with a maximum of 25 fps.
Note
•In the single source modes, Source2 settings cannot be configured and images cannot transmitted.
Operating Instructions 11
1 Operations

1.1.3 About the “Live” page
Note
•The buttons and setting items displayed on the “Live” page can be changed depending on the user
rights of the accessing user. You can set the user right settings from “User auth.” under “User mng.”.
(®page 52)
K
C
E
D
F
H I J
B
G
[Login] button
This button is displayed when “User auth.” is “On” and a person other than the administrator logs in, or
when “User auth.” is “Off” and “Guest User” is set to “Use”. (®page 52)
Even in the above case, the [Login] button will not be displayed if “Host auth.” is set to “On”, and the camera
browser is opened from a host with administrator rights.
①
If login fails, close all the browsers, open the “Live” page and login once again.
[Setup] button*1
Displays the setup menu.
Display source selection
You can select the source to display in the main area.
•Dual: Displays 2 screens with images from both Source1 and Source2.
•1: Displays images from Source1.
•2: Displays images from Source2.
[Live view] pull-down menu
You can select and switch to the image to be displayed in the main area from the following:
When “Dual” is selected: Stream(2)/JPEG(2)
When “1” or “2” is selected: Stream(1)/Stream(2)/JPEG(1)
The image in the main area is displayed based on the contents set in Stream(1) – (2) (®page 32),
JPEG(1) (®page 30). Also, the initial stream displayed when the camera is accessed can be set in “Initial
display stream” of the [Image] tab.
12 Operating Instructions
1 Operations

Note
•When “1” or “2” is selected and the image capture size is larger than “1280´720”, the image may
become smaller than the actual size depending on the window size of the web browser.
•When “Dual” is selected, regardless of the image capture size, the image may become smaller
than the actual size depending on the window size of the web browser.
Stream information display
Displays the setup for stream encoding format, image capture size, bit rate, and frame rate for the live view
of a stream.
Note
•Displays the values set in the stream. The actual bit rate and frame rate vary depending on the
network environment and the used PC.
[Brightness] buttons*2
The brightness is adjustable from 0 to 255. Click the button to make the image brighter, or click the
button to make the image darker. If you click the [Normal] button, the display will be reset to default.
[Viewer software] button
Starts installation of the viewer software for display. This button will not be available if the viewer software
is already installed on the PC, or if the “Automatic installation” of the [Viewer software
(nwcv4Ssetup.exe)] in the [Basic] tab is set to “Off”. (®page 27)
Camera title
The camera title entered for “Camera title” on the [Basic] tab will be displayed. (®page 26)
Full screen button
Images will be displayed on a full screen. If the full screen button is clicked once when the image displayed
in the main area is smaller than the main area, the image is displayed corresponding to its image capture
size. If the full screen button is clicked once when images are displayed corresponding to their image
capture sizes, images are displayed in full screen. To return to the “Live” page when displaying an image
in full screen, press the [Esc] key.
Note
•During “Dual” display, this button is not displayed.
Snap shot button
Click this button to take a picture (a still picture). The picture will be displayed on a newly opened window.
When right-clicking on the displayed image, the pop-up menu will be displayed. It is possible to save the
image on the PC by selecting “Save” from the displayed pop-up menu.
When “Print” is selected, printer output is enabled.
Note
•If the viewer software is not installed, “Save” and “Print” will not be displayed in the pop-up menu.
•The following settings may be required.
Open Internet Explorer, click [Tools] ® [Internet Options] ® [Security] ® [Trusted Sites] ®
[Sites]. Register the camera address on [Website] of the displayed trusted windows. After
registration, close the web browser, and then access the camera again.
•When it takes longer than the specified period to obtain the snap shot picture due to the network
environment, the snap shot picture may not be displayed.
•If the image capture size specified for JPEG cannot be obtained, JPEG images are displayed with
the image capture size that could be obtained.
Therefore, when JPEG images obtained with snap shot are displayed on a PC, the displayed image
size may differ from the captured sized.
•During “Dual” display, this button is not displayed.
Main area
Images from the camera will be displayed in this area.
When being adjusted, the status of brightness (®page 27) will be displayed.
Operating Instructions 13
1 Operations

Note
•When the camera is operated by a user with a low access level, images displayed on the screen
may be changed temporarily. This does not affect operation of the camera.
•Depending on the PC in use, screen tearing* may occur when the shooting scene drastically
changes due to the GDI restrictions of the OS.
*A phenomenon in which portions of the screen are displayed out of alignment.
*1 Only operable by users whose access level is “1. Administrator”.
*2 Only operable by users whose access level is “1. Administrator” or “2. Camera control” when “On” is selected for “User
auth.” (®page 52)
14 Operating Instructions
1 Operations

1.2 Monitor images on a mobile terminal
(smartphones, etc.)/tablet terminal
1.2.1 Monitor images on a mobile terminal (smartphones, etc.)/
tablet terminal
It is possible to connect to the camera using a mobile terminal or tablet terminal via the Internet and monitor
images (MJPEG or JPEG) from the camera on the screen of the mobile terminal. It is also possible to refresh
images to display the latest image.
The compatible mobile terminals are shown as follows. (As of April, 2020)
–iPad, iPhone (iOS 8 or later)
–Android™ mobile terminals
When an Android terminal is used, an MJPEG format image is displayed by the Firefox® browser, and a JPEG
format image is displayed by the standard browser.
IMPORTANT
•When the authentication window is displayed, enter the user name and password.
To enhance the security, it is recommended to change the password periodically. (®page 52)
Note
•It is necessary to configure the network settings of the mobile terminal or tablet terminal in advance to
connect to the Internet and monitor images from the camera. (®page 57)
1. Access to “http://IP address/cam”*1 or “http://IP address/live/tab.html”*2 using a mobile terminal or tablet
terminal.
→Images from the camera will be displayed.
EC D
A
B
Live images area
Displays images from the camera.
Operating Instructions 15
1 Operations

Camera title
The camera title entered in “Camera title” of the [Basic] tab. (page 26)
Zoom operations
The zoom can be adjusted manually.
+: Adjusts the zoom to the “Tele” side.
-: Adjusts the zoom to the “Wide” side.
Focus operations
The focus can be adjusted manually.
: Adjusts the focus to the “Near” side.
: Adjusts the focus to the “Far” side.
Resetting settings
Returns to the automatic adjustment position set in the basic installation settings. (page 23)
Note
•Because the [+] or [-] only slightly adjusts the zoom each time they are clicked, it may appear that
zoom is not changing. To adjust the zoom in larger amounts, click and hold the buttons.
•Because the [ ] or [ ] only slightly adjusts the focus each time they are clicked, it may appear
that focus is not changing. To adjust the focus in larger amounts, click and hold the buttons.
•Displayed images are from Source1 only.
16 Operating Instructions
1 Operations

1.3 Action at an alarm occurrence
The alarm action (camera action at an alarm occurrence) will be performed when the following alarms occur.
1.3.1 Alarm type
•Hardware damage information alarm: When damage for internal hardware (IR lights and built-in camera
fan) is detected, the alarm action will be performed.
•USB Wifi: When a Wi-Fi USB adaptor is attached, an alarm operation is performed if the Wi-Fi USB adaptor
is removed.
1.3.2 Action at an alarm occurrence
Notify of alarm occurrences to the designated addresses (Panasonic alarm
protocol notification)
When “On” is selected for “Panasonic alarm protocol”, the connected Panasonic device will be notified that the
camera is in the alarm state. The settings for Panasonic alarm protocol can be configured in the “Panasonic
alarm protocol notification” section of the [Notification] tab of the “Alarm” page. (®page 48)
Notify of alarm occurrences to the designated HTTP server (HTTP alarm
notification)
Alarm occurrence notifications can be sent at an alarm occurrence to the HTTP servers registered in advance.
Up to 5 HTTP servers can be registered as recipients of alarm notifications. The URL sent to HTTP servers
with alarm notifications can be specified. The settings for HTTP alarm notification can be configured on the
[Notification] tab of the “Alarm” page. (®page 50)
Operating Instructions 17
1 Operations

2 Settings
2.1 About the network security
2.1.1 Equipped security functions
The following security functions are featured in this camera.
Access restrictions by the host authentication and the user authentication
It is possible to restrict users from accessing the camera by setting the host authentication and/or the user
authentication to “On”. (®page 52, page 55)
Access restrictions by changing the HTTP port
It is possible to prevent illegal access such as port scanning, etc. by changing the HTTP port number.
(®page 59)
Access encryption by the HTTPS function
It is possible to enhance the network security by encrypting the access to cameras using the HTTPS
function. (®page 66)
IMPORTANT
•Design and enhance security countermeasures to prevent leakage of information such as image data,
authentication information (user name and password), alarm information, etc. Perform the
countermeasure such as access restriction (using the user authentication) or access encryption (using
the HTTPS function).
•After the camera is accessed by the administrator, make sure to close the browser for added security.
•Change the administrator password periodically for added security.
Note
•When user authentication (authentication error) has failed to pass 8 times within 30 seconds using the
same IP address (PC), access to the camera will be denied for a while.
18 Operating Instructions
2 Settings

2.2 Display the setup menu from a PC
The settings of the camera can be configured on the setup menu.
IMPORTANT
•The setup menu is only operable by users whose access level is “1. Administrator”. Refer to
page 52 for how to configure the access level.
2.2.1 How to display the setup menu
1. Display the “Live” page. (®page 8)
2. Click the [Setup] button on the “Live” page.
→The setup menu will be displayed. Refer to page 21 for further information about this menu.
Operating Instructions 19
2 Settings

2.2.2 How to operate the setup menu
①②
Menu buttons
Setup page
1. Click the desired button in the frame on the left of the window to display the respective setup menu.
When there are tabs at the top of the “Setup” page displayed in the frame on the right of the window, click
the desired tab to display and configure the setting items relating to the name of the tab.
2. Complete each setting item displayed in the frame on the right of the window.
3. After completing each setting item, click the [Set] button to apply them.
IMPORTANT
•When there are two or more [Set], [Register], and [Execute] buttons on the page, click the respective
button to the edited setting item.
<Example>
A
B
C
D
When completing the setting items in field A, click the [Set] button (B) below field (A).
The edited settings in field A will not be applied unless the [Set] button (B) below field (A) is clicked.
In the same manner as above, click the [Set] button (D) below field C when completing the setting
items in field C.
20 Operating Instructions
2 Settings