Panasonic 44-Series User manual

STATION
USER
GUIDE
Panasonic
PanasonicPanasonic
Panasonic®
®®
®
Please read these instructions completely before using this unit.
Section 755
Issued April 2000
Digital Business System
44-Series Key Telephones
(Supports DBS, and 824)

The contents of this manual are subject to change without notice and do not constitute
a commitment on the part of Panasonic Telecommunication Systems Company
(PTSC). Every effort has been made to ensure the accuracy of this document.
However, due to ongoing product improvements and revisions, Panasonic cannot
guarantee the accuracy of printed material after the date of publication nor can it
accept responsibility for errors or omissions. Panasonic will update and revise this
document as needed.
The software and hardware described in this document may be used or copied only in
accordance with the terms of the license pertaining to said software or hardware.
Reproduction, publication, or duplication of this manual, or any part thereof, in any
manner, mechanically, electronically, or photographically, is prohibited without
permission of the Panasonic Telecommunication Systems Company (PTSC).
© Copyright 2000 by Panasonic Telecommunication Systems Company.
All rights reserved.

Preface
Issued April 2000 i
Preface
The Station User Guide is for anyone who uses a Panasonic 44-Series digital
telephone in conjunction with the Panasonic DBS. The DBS (Digital
Business System) is a telephone system that provides you with a powerful set
of features for handling calls.
This manual provides an overview of the following digital phones and offers
detailed information about using the features provided by the DBS:
•VB-44210- 16 key standard phone
• VB-44220 - 22 key standard phone
• VB-44223 - 22 key small display speakerphone
• VB-44225 - 22 key large display speakerphone
• VB-44230 - 34 key standard phone
• VB-44233 - 34 key small display speakerphone
Note: The following features of 44-Series Phones require DBS software
version CPC-AII/B v. 8.0 or higher, CPC-S/M v. 2.0 or higher, or CPC-EX v.
1.0 or higher.
• Handset Mute
• Off-hook Monitor
• Soft keys on small-display phones
• Directory and Variable Modes on small-display phones
• Message key on large-display phones
How to Use This Manual
We recommend that you read the entire manual before using your digital
phone, in order to get a clear idea of its capabilities.
What This Manual Contains
This manual contains the following chapters:
Chapter and Title Description
Chapter 1, “Understanding Your
Phone” Describes features of Panasonic digital telephones.
Chapter 2, “Setting Up Your Phone” Provides procedures for setting up tele-
phone features such as display contrast.
Chapter 3, “Placing Outside Calls” Provides several procedures for making
outside calls.

Preface
ii Issued April 2000
Notation Used
This manual uses the following conventions:
• References to chapters and sections are enclosed in quotation marks,
and include the title and page number, for example: “Assigning FF
Keys” on page 25.
• References to information you are to dial is printed in boldface, mixed-
case characters, for example: Dial 73*.
• References to the telephone keypad are printed using bold, uppercase
characters, for example: Press HOLD.
For More Information
For more information about features available with Panasonic DBS systems
and digital phones, contact your system administrator or DBS dealer, or refer
to the Panasonic publication Feature Operation (Section 700).
Chapter 4, “Answering Calls” Provides several procedures for answer-
ing calls.
Chapter 5, “Communicating Within
Your Office” Provides procedures for handling inter- nal calls.
Chapter 6, “Using Additional Features” Provides procedures for using advanced
features.
Appendix A, “Dial Code List” Provides a list of dial codes used for
programming FF keys.
Chapter and Title Description

Contents
Issued April 2000 3
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
1.Understanding Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . 7
Non-Display Phones.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Small-Display Phones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Using the Soft KeysonaSmall-DisplayPhone.. . . . . . . . . . . . . . . . . . . . . . . . 12
Using Variable Mode on aSmall-Display Phone. . . . . . . . . . . . . . . . . . . . . . . . 14
Large-DisplayPhones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Using the Soft KeysonaLarge-DisplayPhone.. . . . . . . . . . . . . . . . . . . . . . . . 17
Display Information.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
VolumeandDisplay Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
AdjustingSoundVolumes.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
AdjustingtheRinging Volume.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
AdjustingtheDisplayContrast.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
FF Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Assigning FF Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Clearing anFF Key’s Programming.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
CheckingFF KeySetup.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Setting UpPersonalSpeedDialing.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Assigning PSD NumberstoOne-Touch or Soft Keys. . . . . . . . . . . . . . . . . . . . 28
CheckingPSD Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Clearing aPSD NumberFrom aOne-Touch or Soft Key.. . . . . . . . . . . . . . . . 30
Assigning Namesto PSDNumbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Clearing Out a NameAssignedToaPSD Key. . . . . . . . . . . . . . . . . . . . . . . . . 33
3. PlacingOutside Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
MakingCalls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
UsinganOutside Line Access Group................................36
AccessinganOutside Line with anFF Key.. . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Calling If theDBS is Behind aPBX .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using SpeedDialing.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Using PersonalSpeedDialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Using SystemSpeedDialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
ChainingSpeedDial Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Redialing Outside Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Redialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Auto-Redial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Contents
4 Issued April 2000
Auto-Repeat Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Savingand Redialing aNumber. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
4. Answering Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Picking UpCalls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
HoldingCalls .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Putting aCall onHold.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
AnsweringTwoCalls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Using Call Park. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Parking Callsfrom anAttendantPhone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Picking UpCallsParkedby theAttendant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Parking Callsfrom anExtension. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Picking UpCallsParkedby anExtension. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Transferring Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
ScreenedTransfers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
UnscreenedTransfers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
5. Communicating Within Your Office . . . . . . . . . . . . . . . . . . 49
Calling Other Extensions .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
MakingInternalCalls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
SwitchingBetweenTone and VoiceCalling. . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Paging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Calling Paging Groups00-07.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
AnsweringaPage(Meet-Me Answer).. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Using Call Forwarding.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Setting UpCall Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Cancelling Call Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Using CallWaiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Setting UpCall Waiting.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
AnsweringCall Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Using Camp-on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Using CallbackMessages.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
SendingaCallbackMessage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Responding to CallbackMessages.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
ScrollingThroughMessages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Using Do-Not-Disturb .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Using AbsenceMessages.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Assigning the AbsenceMessage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Cancelling AbsenceMessages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Announcing to BusyExtensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Contents
Issued April 2000 5
MakinganAnnouncement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
AnsweringanAnnouncement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Transferring Calls with anAnnouncement .. . . . . . . . . . . . . . . . . . . . . . . . . . . 61
BreakingInto aCall.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
6. Using Additional Features. . . . . . . . . . . . . . . . . . . . . . . . . . 63
Using the Mute Key.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Using Off-Hook Monitor.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
LockingYourExtension. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
SwitchingBetweenPulseandTone Calling.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
MakingConferenceCalls .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
AddinganOutsideLine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
AddinganExtension to aConference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
DroppingOut ofaConferenceCall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Using aHeadset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Controlling InternalDialTone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Controlling Background Music. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Using the ReminderAlarm.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Non-Display and Small-DisplayPhones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Large-DisplayPhones.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Using CallerID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Caller IDDisplay.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Caller IDCall Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Using VoiceMail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
UsingaPersonalSpeed Dial Number for Voice MailAccess..............72
Using anFF Key for VoiceMail Access.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Using the MSG Keyfor VoiceMail Access. . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Using anFF Key for VoiceMail Transfer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Appendix A. Dial Code List. . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Contents
6 Issued April 2000

1. Understanding Your Phone
DBS-32-755 Issued April 2000 7
1. Understanding Your Phone
Becoming familiar with your Panasonic 44-Series digital phone will enable
you to effectively use its call-handling features.
Note: Some features may not be available on your phone. For instance, the
following features of 44-Series phones require DBS software version CPC-
AII/B v. 8.0 or higher, CPC-S/M, v. 2.0 or higher, or CPC-EX v. 1.0 or higher.
• Handset Mute
• Off-hook Monitor
• Separate speaker volumes for internal vs. CO call
• Soft keys on small-display phones
• Directory and Variable Modes on small-display phones
• Message key on large-display phones
For additional information, see your system administrator or DBS dealer.
This chapter covers the following topics:
Topic Page
Non-Display Phones 8
Small-Display Phones 10
Large-Display Phones 15
Display Information 18

1. Understanding Your Phone
8 Issued April 2000 DBS-32-755
Non-Display Phones
Non-display phones, such as the model shown in Figure 1, do not have an
LCD display. Table 1 on page 9 describes the features that are typical of non-
display phones.
Figure 1. Non-display 44-Series phone
1
DND/CF
ABC
JK L
TUV
OPER
GHI
PRS
DEF
MNO
WXY
MUTE
EXT
REDIAL
PROG
CONF
MUTE
AUTO
ON/OFF
FLASH
Speakerphone
VOLUME HOLD
DIGITAL BUSINESS SYSTEM
1
4
7
*
2
5
8
0
3
6
9
10
5
43
2
11
12
13
18
17
6
7
8
9
14 15 16

1. Understanding Your Phone
DBS-32-755 Issued April 2000 9
Table 1. Non-display phone features
# Feature Description
1 Message Waiting Indica-
tor Indicates that you have a message.
2 PROG Key Used to program Flexible Function (FF) and one-
touch keys and to adjust ringer volume. Depending
on the setup of your system, may also be used to
transfer calls.
3 CONF Key Used to establish conference calls, check FF key
and one-touch features, and scroll through mes-
sages.
4 One-Touch Keys Used to make outside calls or to access system fea-
tures.
5 Flexible Function (FF)
Keys Used to access outside lines or to access system fea- tures.
6 DND/CF Indicator Indicates that Do-Not-Disturb, Call Forwarding, or
Absence Message is set.
7 MUTE Indicator Indicates that your voice is muted - i.e., party on the
other end cannot hear you. Lights solid when your
hands-free microphone is muted and flashes when
your handset is muted.
8 EXT Indicator Lights when you are on a call; flashes when you
hold a call.
9 ON/OFF Indicator Lights when ON/OFF key has been pressed.
10 REDIAL Key Used to redial last number dialed.
11 MUTE Key Used to activate/deactivate MUTE function. When
activated, the party on the other end cannot hear
you. (See item 7, MUTE Indicator.)
12 AUTO Key Used to access speed dialing, enter account codes, or
for message waiting answer/cancel.
13 ON/OFF Key Used to make a call without lifting the handset or to
turn the speaker on and off.
14 FLASH Key Used to end an outside call and to restore outside
dial tone without hanging up receiver.
15 VOLUME Key Used to adjust level of tones, background music,
ringing, receiver volume, and display contrast.
16 HOLD Key Used to hold calls, to retrieve held calls, and to com-
plete FF key programming.
17 Microphone Used to talk with another party without using the
handset.
18 Speaker Outputs tones and voice at your extension.

1. Understanding Your Phone
10 Issued April 2000 DBS-32-755
Small-Display Phones
Small-display phones, such as the model in Figure 2, have a display
containing two lines of text. Table 2 on page 11 describes the features that are
typical of small-display phones.
Note: Certain features of the small-display phone, such as items 3 -5 in Figure
2, require DBS software version CPC-AII/B v. 8.0 or higher, CPC-S/M v. 2.0
or higher, or CPC-EX v. 1.0 or higher.
Figure 2. Small-display 44-Series phone
1
ENDMODE
DND/CF
ABC
JK L
TUV
OPER
GHI
PRS
DEF
MNO
WXY
MUTE
EXT
REDIAL
PROG
CONF
MUTE
AUTO
ON/OFF
FLASH
Speakerphone
VOLUME HOLD
DIGITAL BUSINESS SYSTEM
1
4
7
*
2
5
8
0
3
6
9
14
9
87
6
5
4
3
2
15
16
17
22
21
08:24 Tue N O V 14
Sandy 173
10
11
12
13
18 19 20

1. Understanding Your Phone
DBS-32-755 Issued April 2000 11
Table 2. Small-display phone features
# Feature Description
1 Message Waiting Indica-
tor Indicates that you have a message.
2 Display Displays information about the phone’s status,
menus, dialing directories, and text message infor-
mation.
3 Mode Key Used to change display modes from default to speed
dial or extension directory mode.
4 End Key Used to exit directory mode and return display to
default mode.
5 Soft Keys Used to select System Speed Dial or Personal Speed
Dial directory and also to speed dial a number or
extension from within a directory.
6 PROG Key Used to program FF and one-touch keys and to
adjust ringer volume. Depending on the setup of
your system, may also be used to transfer calls.
7 CONF Key Used to establish conference calls, check FF key
and one-touch features, and scroll through mes-
sages.
8 One-Touch Keys Used to make outside calls or to access system fea-
tures.
9 Flexible Function (FF)
Keys Used to access outside lines or to access system fea- tures.
10 DND/CF Indicator Indicates that Do-Not-Disturb, Call Forwarding, or
Absence Message is set.
11 MUTE Indicator Indicates that your voice is muted - i.e., party on the
other end cannot hear you. Lights solid when your
hands-free microphone is muted and flashes when
your handset is muted.
12 EXT Indicator Lights when you are on a call; flashes when you
hold a call.
13 ON/OFF Indicator Lights when ON/OFF key has been pressed.
14 REDIAL Key Used to redial last number dialed.
15 MUTE Key Used to activate/deactivate MUTE function. When
activated, the party on the other end cannot hear
you. (See item 11, MUTE Indicator.)
16 AUTO Key Used to access speed dialing, enter account codes, or
for message waiting answer/cancel.
17 ON/OFF Key Used to make a call without lifting the handset or to
turn the speaker on and off.
18 FLASH Key Used to end an outside call and to restore outside
dial tone without hanging up receiver.
19 VOLUME Key Used to adjust level of tones, background music,
ringing, receiver volume, and display contrast.
20 HOLD Key Used to hold calls, to retrieve held calls, and to com-
plete FF key programming.

1. Understanding Your Phone
12 Issued April 2000 DBS-32-755
Using the Soft Keys on a Small-Display Phone
Note: This feature requires DBS software version CPC-AII/B v. 8.0 or higher,
CPC-S/M v. 2.0 or higher, or CPC-EX v. 1.0 or higher.
The soft keys on the small-display phone allow you to change the software
mode of the display from default (i.e., time and date) mode to directory mode.
While in directory mode, you can view system and personal speed dial and
extension directories, and also dial a speed dial number or extension by
pressing the soft key next to the desired number.
Figure 3. Small-Display soft keys
Notes:
•The
MODE key allows you to switch the display from default to
directory mode. The END key allows you to return the display to default
mode.
• You must be in directory mode to view speed dial and extension
directories and to dial a speed dial number or extension using the soft
keys.
• Speed dial numbers must be programmed before they will appear in the
personal speed dial directory. System speed dial numbers must be
programmed by the system attendant or administrator, or the DBS
dealer. For information on programming personal speed dial numbers,
see Setting Up Personal Speed Dialing on page 26.
21 Microphone Used to talk with another party without using the
handset.
22 Speaker Outputs tones and voice at your extension.
# Feature Description
ENDMODE 08:24 Tue N O V 14
Sandy 173
soft keys

1. Understanding Your Phone
DBS-32-755 Issued April 2000 13
Using Speed Dial Directories
1. Press the
MODE key one time. “SSD” and “PSD” appear on the second
line of the display.
2. Select
System Speed Dial or Personal Speed Dial by pressing the soft key
next to the desired item. The first two numbers in the directory appear on
the second line of the display. To display the next two numbers in the
directory, press the “#” key. To display the previous two numbers, press
the “*” key.
Note: If a name has been assigned to a speed dial number, the name will
be displayed instead of the speed dial number.
To jump to another letter in the directory, press the numeric key for it. For
example, press the “6” key to jump to the M’s, N’s, and O’s. The M’s will
appear first. Press “6” again to jump to the N’s, and again to jump to the
O’s.
• For names beginning with Q or Z, use the 1 key.
3. To dial a speed dial number, press the soft key next to it.
Note: To exit the directory without dialing, press the END key.
Using the Extension Directory
1. Press the
MODE key twice. “EXT” appears on the second line of the
display.
2. Press the soft key next to “EXT”. The first two extensions in the directory
appear on the second line of the display.
3. To display the next two extensions in the directory, press the “#” key. To
display the previous two extensions, press the “*” key.
To jump to another letter in the directory, press the numeric key for it. For
example, press the “6” key to jump to the M’s, N’s, and O’s. The M’s will
appear first. Press “6” again to jump to the N’s, and again to jump to the
O’s.
• For names beginning with Q or Z, use the 1 key.
4. To dial an extension, press the soft key next to it.
Note: To exit the directory without dialing, press the END key.

1. Understanding Your Phone
14 Issued April 2000 DBS-32-755
Using Variable Mode on a Small-Display Phone
Note: This feature requires DBS software version CPC-AII/B v. 8.0 or higher,
CPC-S/M v. 2.0 or higher, or CPC-EX v. 1.0 or higher.
Variable Mode allows you to use the soft keys on your small-display phone to
execute programmed system features when your phone is in the following
call states:
• during an intercom call
• during CO dial tone
• during a trunk call
• after dialing a busy extension
1. Activate Variable Mode by pressing ON/OFF *61 ON/OFF.
The 1st line of the display will read “Variable md ON” when you enter
*61, then return to normal when you press the second ON/OFF.
To turn Variable Mode off again, press ON/OFF *61 ON/OFF.
2. During an intercom call, CO dial tone, trunk call, or after dialing a busy
extension, the display will reflect the appropriate programmed features.
While the feature is displayed, press the > or < soft key to execute the
desired feature.
Figure 4. Example of a variable mode display after dialing a busy extension
ENDMODE Busy 351
Callback O HVA

1. Understanding Your Phone
DBS-32-755 Issued April 2000 15
Large-Display Phones
Phones such as the model in Figure 5 are distinguished by their large
displays. Table 3 on page 16 describes the features that are typical of large
display phones.
Note: Certain features of the large-display phone, such as the Message key,
require DBS software version CPC-AII/B v. 8.0 or higher, CPC-S/M v. 2.0 or
higher, or CPC-EX v. 1.0 or higher.
Figure 5. Large-display 44-Series phone
DND/CF
ABC
JKL
TUV
OPER
GHI
PRS
DEF
MNO
WXY
MUTE
EXT
REDIAL
CONF MENU PREV NEXT PROGMSG
MUTE
AUTO
ON/OFF
FLASH
Speakerphone
VOLUM E HOLD
1
4
7
*
2
5
8
0
3
6
9
02:28 Thu N O V 14
PERSONALDIAL
SYSTEM DIAL
EXTENSION
FUNCTION
HELP
Langford S 173
10
11
12
13
14
15
16
17
18
21
22
20
19
9876
5
4
33
2
1
23

1. Understanding Your Phone
16 Issued April 2000 DBS-32-755
Table 3. Large-display phone features
# Feature Description
1 Message Waiting Indica-
tor Indicates that you have a message.
2 Display Displays information about the phone’s status,
menus, dialing directories, and text message infor-
mation.
3 Soft Keys Used to make outside calls or to access call-handling
features.
4 MSG Key Used for Auto-CallBack to a telephone which has
left a text message or to access voice messages.
5 CONF Key Used to establish conference calls, check FF and
one-touch key settings, and scroll through messages.
6 MENU Key Used to return to the Main Menu screen. The default
Main Menu screen contains the following items:
• PERSONAL DIAL
• SYSTEM DIAL
• EXTENSION
•FUNCTION
•HELP
7 PREV Key Used to return to the previous screen.
8 NEXT Key Used to advance to the next screen.
9 PROG Key Used to program FF and one-touch keys and to
adjust ringer volume. Depending on the setup of
your system, may also be used to transfer calls.
10 Flexible Function (FF)
Keys Used to access outside lines or to access system fea- tures.
11 DND/CF Indicator Indicates that Do-Not-Disturb, Call Forwarding, or
Absence Message is set.
12 MUTE Indicator Indicates that your voice is muted - i.e., party on the
other end cannot hear you. Lights solid when your
hands-free microphone is muted and flashes when
your handset is muted.
13 EXT Indicator Lights when you are on a call; flashes when you
hold a call.
14 ON/OFF Indicator Lights when ON/OFF key has been pressed.
15 REDIAL Key Used to redial last number dialed.
16 MUTE Key Used to activate/deactivate MUTE function. When
activated, the party on the other end cannot hear
you. (See item 12, MUTE Indicator.)
17 AUTO Key Used to access speed dialing, enter account codes, or
for message waiting answer/cancel.
18 ON/OFF Key Used to make a call without lifting the handset or to
turn the speaker on and off.
19 FLASH Key Used to end an outside call and to restore outside
dial tone without hanging up receiver.

1. Understanding Your Phone
DBS-32-755 Issued April 2000 17
Using the Soft Keys on a Large-Display Phone
The ten small keys located alongside the display on a large-display phone are
called “soft” keys because they allow you to change the software mode of the
display. Instead of displaying the Main Menu, for instance, you can set your
phone to display your Personal or System Speed Dial Directory, Extension
Directory, or Function or Help Menus.
These items are described as follows:
To select one of the above items from the Main Menu, press the soft key next
to the desired item.
Notes:
• To display the Main Menu on a large-display phone, press the MENU
key when the phone is in an idle state.
• Menus are programmable - the actual menu displayed depends on your
system configuration.
20 VOLUME Key Used to adjust level of tones, background music,
ringing, receiver volume, and display contrast.
21 HOLD Key Used to hold calls, to retrieve held calls, and to com-
plete FF key programming.
22 Microphone Used to talk with another party without using the
handset.
23 Speaker Outputs tones and voice at your extension.
Personal Dial Allows personal speed dial numbers to be programmed
and dialed using the soft keys.
System Dial Allows system speed dial numbers to be viewed and
dialed using the soft keys.
Extension Allows other extensions to be viewed and dialed using the
soft keys.
Function Allows system functions such as Background Music, Do-
Not-Disturb, Reminder Alarm, Absence Messages, Call
Forwarding, Mute, and Station Lockout to be set.
Help Provides Help on setting phone functions.
# Feature Description

1. Understanding Your Phone
18 Issued April 2000 DBS-32-755
Display Information
Both large and small displays indicate the status of the phone. Display
information will vary depending on how the phone is programmed and its
status. Several of the more common displays are illustrated below.
Figure 6. Idle condition (default display)
Small Display
Large Display
Figure 7. Messages received
Small Display
10:40 Wed MAR 17
Brandy 113
User name Extension
10:40 Wed MAR 17
Brandy 113
PERSONAL DIAL
Extension
User name
SYSTEM DIAL
EXTENSION
FUNCTION
HELP
10:40 Wed MAR 17
3 Msg Carter
Number of
messages Person that left the first
message