Panasonic KX-TDA30 Specification sheet

KX-TDA30/KX-TDA100
Model KX-TDA200/KX-TDA600
Hybrid IP-PBX
Feature Guide
Thank you for purchasing a Panasonic Hybrid IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-TDA30: PSMPR Software File Version 4.0000 or later
KX-TDA100/KX-TDA200: PMPR Software File Version 3.2000 or later
KX-TDA600: PLMPR Software File Version 3.1000 or later

2 Feature Guide
Introduction
About this Feature Guide
This Feature Guide is designed to serve as an overall feature reference for the Panasonic Hybrid IP-PBX.
It explains what this PBX can do, and how to obtain the most out of its many features and facilities.
This manual contains the following sections:
Section 1, Call Handling Features
Provides details about the call handling features.
Section 2, System Configuration and Administration Features
Provides details about the system configuration and administration features.
Section 3, Appendix
Provides tables listing capacity of system resources, exclusive features for each PBX model, tone and ring
tone tables, and the revision history of this Feature Guide.
Index
Provides feature titles and important words to help you access the required information easily.
References Found in the Feature Guide
Installation Manual References
The required installation instruction titles described in the Installation Manual are noted for your reference.
Programming Manual References
–PC Programming Manual
The PC Programming titles and parameters described in the PC Programming Manual are noted
for your reference.
–PT Programming Manual
The PT Programming titles described in the PT Programming Manual are noted for your reference.
Feature Guide References
The related feature titles described in this Feature Guide are noted for your reference.
User Manual References
The operation required to implement the feature described in the User Manual is noted for your reference.
Abbreviations
There are many abbreviations used in this manual (e.g., "PT", for proprietary telephone). Please refer to the
list in the next section for the meaning of each abbreviation.
About the other manuals
Along with this Feature Guide, the following manuals are available to help you install, and use this PBX:

Feature Guide 3
Installation Manual
Provides instructions for installing the hardware and maintenance of the PBX.
PC Programming Manual
Provides step-by-step instructions for performing system programming using a PC.
PT Programming Manual
Provides step-by-step instructions for performing system programming using a PT.
User Manual
Provides operating instructions for end users using PTs, SLTs, PSs, or DSS Consoles.
Trademarks
• Microsoft, Windows, and Outlook are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
• Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries
in the United States and other countries.
• All other trademarks identified herein are the property of their respective owners.
The KX-TDA30E, KX-TDA30NE, KX-TDA30GR, and KX-TDA30CE are designed to interwork with the:
Analogue Public Switched Telephone Network (PSTN) of European countries
Pan-European Integrated Services Digital Network (ISDN) using ISDN basic rate access
The KX-TDA100E/KX-TDA200E, KX-TDA100NE/KX-TDA200NE, KX-TDA100GR/KX-TDA200GR, and
KX-TDA100CE/KX-TDA200CE are designed to interwork with the:
Analogue Public Switched Telephone Network (PSTN) of European countries
Pan-European Integrated Services Digital Network (ISDN) using ISDN basic rate access
Pan-European Integrated Services Digital Network (ISDN) using ISDN primary rate access
ONP 2048 kbit/s digital structured leased lines (D2048S)
The KX-TDA600E, KX-TDA600NE, KX-TDA600GR, and KX-TDA600CE are designed to
interwork with the:
Analogue Public Switched Telephone Network (PSTN) of European countries
Pan-European Integrated Services Digital Network (ISDN) using ISDN basic rate access
Pan-European Integrated Services Digital Network (ISDN) using ISDN primary rate access
ONP 2048 kbit/s digital structured leased lines (D2048S)
Panasonic Communications Co., Ltd./Panasonic Communications Company (U.K.) Ltd. declares that this
equipment is in compliance with the essential requirements and other relevant provisions of Radio &
Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
Declarations of Conformity for the relevant Panasonic products described in this manual are available for
download by visiting:
http://www.doc.panasonic.de
Contact:
Panasonic Services Europe
a Division of Panasonic Marketing Europe GmbH
Panasonic Testing Centre
Winsber
g
rin
g
15, 22525 Hambur
g
, German
y

4 Feature Guide
Notes
• The contents of this manual apply to PBXs with a certain software version, as indicated on the
cover of this manual. To confirm the software version of your PBX, refer to How do I confirm the
software version of the PBX or installed cards? in the FAQ of the PC Programming Manual, or [190]
Main Processing (MPR) Software Version Reference in the PT Programming Manual.
• Some optional service cards, PTs, and features are not available in some areas. In the same
respect, some optional service cards and features are available exclusively for the KX-TDA30, KX-
TDA100, KX-TDA200, or KX-TDA600. Please consult your certified Panasonic dealer for more
information.
→3.2 Exclusive Features Table
• Product specifications are subject to change without notice. In some cases, additional information,
including updates to this and other manuals, is included in the KX-TDA Maintenance Console's
Information Before Programming. Install the latest version of Maintenance Console to view this
information.
• Throughout this manual, PT displays and other displays are shown in English. Other languages
may be available, depending on the country or area.
• In this manual, model number suffixes (e.g., KX-TDA100NE) are omitted unless necessary.
• All system programming can be performed through PC programming (→2.3.1 PC Programming).
However, only a subset can be performed through PT programming (→2.3.2 PT Programming).
In Section 1 Call Handling Features and Section 2 System Configuration and Administration
Features, programming references that include a three-digit number, such as "000" indicate that
system programming can be performed through PT programming.
PC Programming
The number within the brackets indicates the system menu number for the Maintenance Console.
→2.12.1 [6-1] System Speed Dial—CO Line Access Number + Telephone Number
PT Programming
The number within the brackets indicates the programming number that is entered when
performing PT programming.
→[001] System Speed Dialling Number
For further details, please refer to the PC Programming Manual and PT Programming Manual.

Feature Guide 5
Feature Highlights
Networking Features
This PBX supports the following networking features:
TIE Line Service
A TIE line is a privately leased communication line between two or more PBXs, which provides cost
effective communications between company members at different locations. (→1.30.1 TIE Line
Service)
Virtual Private Network (VPN)
VPN is a service provided by the telephone company. It uses an existing public line as if it were a private
line. (→1.30.3 Virtual Private Network (VPN))
QSIG Network
QSIG is a protocol based on ISDN (Q.931) and offers enhanced PBX features in a private network of
two or more connected PBXs. (→1.30.4 QSIG Standard Features)
Voice over Internet Protocol (VoIP) Network
The PBX can connect to another PBX via a private IP network. In this case, voice signals are converted
into IP packets and sent through this network. Automatic rerouting of VoIP calls to public trunks is also
available, in case of network difficulties. (→1.30.2 Voice over Internet Protocol (VoIP) Network)
Built-in Small Call Centre Features
An incoming call distribution group (→1.2.2 Incoming Call Distribution Group Features) can be used as a
small call centre with the following features:
Queuing Feature
When a preprogrammed number of extensions in an incoming call distribution group are busy,
additional incoming calls can wait in a queue. While calls are waiting in the queue, the calls are handled
by the Queuing Time Table, which can be assigned for each time mode (day/lunch/break/night). (→
1.2.2.4 Queuing Feature)
Log-in/Log-out
Incoming call distribution group members can join (Log-in) or leave (Log-out) the groups manually.
While logged-in, a member extension can have a preprogrammed time period automatically for refusing
calls after completing the last call (Wrap-up). (→1.2.2.7 Log-in/Log-out)
VIP Call
It is possible to assign a priority to incoming call distribution groups. If an extension belongs to multiple
groups and the extension becomes idle, queuing calls in the groups will be distributed to the extension
in priority order. (→1.2.2.5 VIP Call)
Computer Telephony Integration (CTI) Features
Connecting a PC to a DPT, or connecting a CTI Server to this PBX, allows functions of the PC, PBX and
extension to be integrated so that, for example, detailed caller information can be taken from a database
and displayed on the PC as a call arrives, or the PC can dial numbers for the extension automatically. (→
1.32.1 Computer Telephony Integration (CTI))
PC Phone/PC Console Features
This PBX supports PC Phone and PC Console. These Panasonic CTI applications provide advanced
features combining telephone and PC, such as the ability to display detailed caller information, including a
photograph, on the screen of the PC when a call is received, or to dial a telephone number automatically
just by selecting a name (1.32.2 PC Phone/PC Console).

6 Feature Guide
Voice Mail Features
This PBX supports Voice Processing Systems (VPS) with DTMF Integration as well as DPT (Digital)
Integration, attached locally and over a network. (→1.24 Voice Mail Features)
Parallelled Telephone Features
By connecting telephones in parallel, you can increase the number of telephones connected to the PBX
without adding additional extension cards. (→1.11.9 Parallelled Telephone)
Parallel Mode
An SLT can be connected to an APT or DPT that is connected to a Super Hybrid port of the PBX. The
SLT shares the same extension number with the APT or DPT.
EXtra Device Port (XDP) Mode
An SLT can be connected to a DPT that is connected to a Super Hybrid port of the PBX. Unlike parallel
mode, XDP mode allows each telephone to act as an independent extension with its own extension
number.
Digital XDP
A DPT can be connected to another DPT that is connected to a DPT port or a Super Hybrid port of the
PBX. Similar to XDP mode, each DPT acts as an independent extension with its own extension number.
Portable Station (PS) Features
PSs (e.g., KX-TCA255, KX-TD7690) can be connected to this PBX. It is possible to use the PBX features
using the PS like a PT. A PS can also be used in parallel with a wired telephone (Wireless XDP Parallel
Mode). In this case, the wired telephone is the main telephone and the PS is the sub telephone. (→1.25
Portable Station (PS) Features)
Hospitality Features
This PBX has several features that support its use in a hotel-type environment. Extensions corresponding
to guest rooms can be "checked in" or "checked out" by a designated hotel operator, who can also check or
set wake-up calls, and print out records of guest charges. (→1.27.1 Hospitality Features—SUMMARY)
Built-in Simplified Voice Message (SVM) Features
By just installing an optional voice message card in the PBX, simple answering machine services can be
provided. (→1.17.8 Built-in Simplified Voice Message (SVM))
Cellular Phone Features (KX-TDA6920/KX-TDA0920/KX-TDA3920 required)
This PBX supports the use of cellular phones and other outside destinations with the PBX. Cellular phones
can be treated as extensions within the PBX, and paired with wired telephones in Cellular Phone XDP
Parallel Mode. (→1.33.1 Cellular Phone Features—SUMMARY)

Feature Guide 7
List of Abbreviations
A
AA →Automated Attendant
ACD →Automatic Call Distribution
ANI →Automatic Number Identification
AOC →Advice of Charge
APT →Analogue Proprietary Telephone
ARS →Automatic Route Selection
B
BGM →Background Music
BRI →Basic Rate Interface
C
CCBS →Completion of Calls to Busy Subscriber
CF →Call Forwarding—by ISDN
CLI →Calling Line Identification
CLIP →Calling Line Identification Presentation
CLIR →Calling Line Identification Restriction
CNIP →Calling Name Identification Presentation
CNIR →Calling Name Identification Restriction
COLP →Connected Line Identification Presentation
COLR →Connected Line Identification Restriction
CONP →Connected Name Identification Presentation
CONR →Connected Name Identification Restriction
COS →Class of Service
CPC →Calling Party Control
CS →Cell Station
CT →Call Transfer—by ISDN
CTI →Computer Telephony Integration
D
DDI →Direct Dialling In
DID →Direct Inward Dialling
DIL →Direct In Line
DISA →Direct Inward System Access
DND →Do Not Disturb
DPT →Digital Proprietary Telephone
DSS →Direct Station Selection
DTMF →Dual Tone Multi-Frequency
E
EFA →External Feature Access

8 Feature Guide
F
FWD →Call Forwarding
G
G-CO →Group-CO
I
ICD →Incoming Call Distribution
IP-PT →IP Proprietary Telephone
IRNA →Intercept Routing—No Answer
ISDN →Integrated Services Digital Network
L
L-CO →Loop-CO
LCS →Live Call Screening
LED →Light Emitting Diode
M
MCID →Malicious Call Identification
MSN →Multiple Subscriber Number
N
NDSS →Network Direct Station Selection
O
OGM →Outgoing Message
OHCA →Off-hook Call Announcement
OPX →Off Premise Extension
P
P-MP →Point-to-multipoint
P-P →Point-to-Point
PDN →Primary Directory Number
PIN →Personal Identification Number
PRI →Primary Rate Interface
PS →Portable Station
PT →Proprietary Telephone
S
S-CO →Single-CO
SDN →Secondary Directory Number
SLT →Single Line Telephone
SMDR →Station Message Detail Recording
SVM →Built-in Simplified Voice Message

Feature Guide 9
T
TA FA S →Trunk Answer from Any Station
TEI →Terminal Endpoint Identifier
TRG →Trunk Group
TRS/Barring →Toll Restriction/Call Barring
U
UCD →Uniform Call Distribution
V
VM →Voice Mail
VoIP →Voice over Internet Protocol
VPN →Virtual Private Network
VPS →Voice Processing System
X
XDP →EXtra Device Port

10 Feature Guide
Table of Contents
1 Call Handling Features......................................................................... 15
1.1 Incoming Call Features..................................................................................................16
1.1.1 Incoming Trunk Call Features ..........................................................................................16
1.1.1.1 Incoming Trunk Call Features—SUMMARY .................................................................................................... 16
1.1.1.2 Direct In Line (DIL) .......................................................................................................................................... 20
1.1.1.3 Direct Inward Dialling (DID)/Direct Dialling In (DDI) ........................................................................................ 22
1.1.1.4 Multiple Subscriber Number (MSN) Ringing Service ...................................................................................... 25
1.1.1.5 Calling Line Identification (CLI) Distribution..................................................................................................... 28
1.1.1.6 Intercept Routing ............................................................................................................................................. 30
1.1.1.7 Intercept Routing—No Destination.................................................................................................................. 35
1.1.2 Internal Call Features.......................................................................................................36
1.1.2.1 Internal Call Features—SUMMARY ................................................................................................................ 36
1.1.2.2 Internal Call Block............................................................................................................................................ 38
1.1.3 Incoming Call Indication Features.................................................................................... 40
1.1.3.1 Incoming Call Indication Features—SUMMARY ............................................................................................. 40
1.1.3.2 Ring Tone Pattern Selection............................................................................................................................ 41
1.1.3.3 Call Waiting ..................................................................................................................................................... 43
1.2 Receiving Group Features ............................................................................................45
1.2.1 Idle Extension Hunting .....................................................................................................45
1.2.2 Incoming Call Distribution Group Features ......................................................................47
1.2.2.1 Incoming Call Distribution Group Features—SUMMARY................................................................................ 47
1.2.2.2 Group Call Distribution .................................................................................................................................... 51
1.2.2.3 Outside Destinations in Incoming Call Distribution Group............................................................................... 55
1.2.2.4 Queuing Feature.............................................................................................................................................. 57
1.2.2.5 VIP Call............................................................................................................................................................ 60
1.2.2.6 Overflow Feature ............................................................................................................................................. 61
1.2.2.7 Log-in/Log-out ................................................................................................................................................. 64
1.2.2.8 Supervisory Feature ........................................................................................................................................ 67
1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features.............................................69
1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND).................................................................69
1.3.1.1 Call Forwarding (FWD)/Do Not Disturb (DND)—SUMMARY .......................................................................... 69
1.3.1.2 Call Forwarding (FWD) .................................................................................................................................... 70
1.3.1.3 Do Not Disturb (DND)...................................................................................................................................... 74
1.3.1.4 FWD/DND Button, Group FWD Button............................................................................................................ 76
1.4 Answering Features.......................................................................................................79
1.4.1 Answering Features .........................................................................................................79
1.4.1.1 Answering Features—SUMMARY................................................................................................................... 79
1.4.1.2 Line Preference—Incoming ............................................................................................................................. 80
1.4.1.3 Call Pickup....................................................................................................................................................... 81
1.4.1.4 Hands-free Answerback .................................................................................................................................. 83
1.5 Making Call Features .....................................................................................................85
1.5.1 Predialling ........................................................................................................................85
1.5.2 Automatic Extension Release .......................................................................................... 86
1.5.3 Intercom Call ....................................................................................................................87
1.5.4 Trunk Call Features ..........................................................................................................89
1.5.4.1 Trunk Call Features—SUMMARY.................................................................................................................... 89
1.5.4.2 Emergency Call ............................................................................................................................................... 90
1.5.4.3 Account Code Entry ........................................................................................................................................ 91
1.5.4.4 Dial Type Selection .......................................................................................................................................... 93
1.5.4.5 Reverse Circuit ................................................................................................................................................ 95
1.5.4.6 Trunk Busy Out ................................................................................................................................................ 96
1.5.4.7 Pause Insertion................................................................................................................................................ 97
1.5.4.8 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX) .................................. 98

Feature Guide 11
1.5.4.9 Special Carrier Access Code.........................................................................................................................100
1.5.5 Seizing a Line Features................................................................................................. 101
1.5.5.1 Seizing a Line Features—SUMMARY ...........................................................................................................101
1.5.5.2 Line Preference—Outgoing ...........................................................................................................................102
1.5.5.3 Trunk Access .................................................................................................................................................103
1.6 Memory Dialling Features........................................................................................... 106
1.6.1 Memory Dialling Features.............................................................................................. 106
1.6.1.1 Memory Dialling Features—SUMMARY ........................................................................................................106
1.6.1.2 One-touch Dialling .........................................................................................................................................109
1.6.1.3 KX-T7710 One-touch Dialling ........................................................................................................................110
1.6.1.4 Last Number Redial .......................................................................................................................................111
1.6.1.5 Speed Dialling—Personal/System .................................................................................................................113
1.6.1.6 Quick Dialling.................................................................................................................................................115
1.6.1.7 Hot Line .........................................................................................................................................................117
1.7 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Features ........ 118
1.7.1
Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension ............. 118
1.8 Busy Line/Busy Party Features.................................................................................. 124
1.8.1 Automatic Callback Busy (Camp-on)............................................................................. 124
1.8.2 Executive Busy Override ............................................................................................... 125
1.8.3 Call Monitor ................................................................................................................... 126
1.8.4 Second Call Notification to Busy Extension................................................................... 128
1.8.4.1 Second Call Notification to Busy Extension—SUMMARY .............................................................................128
1.8.4.2 Call Waiting Tone ...........................................................................................................................................130
1.8.4.3 Off-hook Call Announcement (OHCA)...........................................................................................................131
1.8.4.4 Whisper OHCA ..............................................................................................................................................132
1.9 Toll Restriction (TRS)/Call Barring (Barring) Features ............................................ 133
1.9.1 Toll Restriction (TRS)/Call Barring (Barring).................................................................. 133
1.9.2 Budget Management ..................................................................................................... 141
1.9.3 Extension Dial Lock ....................................................................................................... 142
1.9.4 Dial Tone Transfer.......................................................................................................... 143
1.9.5 Walking COS ................................................................................................................. 145
1.9.6 Verification Code Entry.................................................................................................. 147
1.10 Automatic Route Selection (ARS) Features.............................................................. 150
1.10.1 Automatic Route Selection (ARS) ................................................................................. 150
1.11 Conversation Features................................................................................................ 156
1.11.1 Hands-free Operation .................................................................................................... 156
1.11.2 Off-hook Monitor............................................................................................................ 157
1.11.3 Mute............................................................................................................................... 158
1.11.4 Headset Operation ........................................................................................................ 159
1.11.5 Data Line Security ......................................................................................................... 161
1.11.6 Flash/Recall/Terminate .................................................................................................. 162
1.11.7 External Feature Access (EFA) ..................................................................................... 164
1.11.8 Trunk Call Limitation ...................................................................................................... 166
1.11.9 Parallelled Telephone .................................................................................................... 168
1.11.10 Calling Party Control (CPC) Signal Detection ............................................................... 172
1.12 Transferring Features.................................................................................................. 173
1.12.1 Call Transfer................................................................................................................... 173
1.13 Holding Features ......................................................................................................... 176
1.13.1 Call Hold ........................................................................................................................ 176
1.13.2 Call Park ........................................................................................................................ 179
1.13.3 Call Splitting................................................................................................................... 181
1.13.4 Music on Hold................................................................................................................ 182
1.14 Conference Features................................................................................................... 184

12 Feature Guide
1.14.1 Conference Features...................................................................................................... 184
1.14.1.1 Conference Features—SUMMARY ............................................................................................................... 184
1.14.1.2 Conference .................................................................................................................................................... 185
1.14.1.3 Privacy Release............................................................................................................................................. 187
1.15 Paging Features ...........................................................................................................188
1.15.1 Paging ............................................................................................................................188
1.16 Broadcasting Features ................................................................................................191
1.16.1 Broadcasting ..................................................................................................................191
1.17 Optional Device Features ............................................................................................194
1.17.1 Doorphone Call ..............................................................................................................194
1.17.2 Door Open......................................................................................................................196
1.17.3 Trunk Answer From Any Station (TAFAS)....................................................................... 197
1.17.4 Background Music (BGM) ..............................................................................................198
1.17.5 Outgoing Message (OGM) .............................................................................................200
1.17.6 Direct Inward System Access (DISA).............................................................................203
1.17.7 Automatic Fax Transfer...................................................................................................213
1.17.8 Built-in Simplified Voice Message (SVM) .......................................................................215
1.17.9 External Sensor .............................................................................................................221
1.17.10 External Relay Control ...................................................................................................223
1.18 Caller ID Features.........................................................................................................225
1.18.1 Caller ID .........................................................................................................................225
1.18.2 Incoming Call Log ..........................................................................................................230
1.19 Message Features ........................................................................................................233
1.19.1 Message Waiting............................................................................................................233
1.19.2 Absent Message ............................................................................................................236
1.20 Proprietary Telephone (PT) Features .........................................................................238
1.20.1 Fixed Buttons .................................................................................................................238
1.20.2 Flexible Buttons..............................................................................................................241
1.20.3 LED Indication................................................................................................................244
1.20.4 Display Information.........................................................................................................247
1.21 Integrated Services Digital Network (ISDN) Service Features .................................249
1.21.1 Integrated Services Digital Network (ISDN)...................................................................249
1.21.1.1 Integrated Services Digital Network (ISDN)—SUMMARY............................................................................. 249
1.21.1.2 Calling/Connected Line Identification Presentation (CLIP/COLP)................................................................. 254
1.21.1.3 Advice of Charge (AOC)................................................................................................................................ 257
1.21.1.4 Call Forwarding (CF)—by ISDN (P-MP) ........................................................................................................ 258
1.21.1.5 Call Forwarding (CF)—by ISDN (P-P) ........................................................................................................... 260
1.21.1.6 Call Hold (HOLD)—by ISDN.......................................................................................................................... 262
1.21.1.7 Call Transfer (CT)—by ISDN ......................................................................................................................... 263
1.21.1.8 Three-party Conference (3PTY)—by ISDN ................................................................................................... 264
1.21.1.9 Malicious Call Identification (MCID)............................................................................................................... 265
1.21.1.10 Completion of Calls to Busy Subscriber (CCBS)........................................................................................... 266
1.21.1.11 ISDN Extension ............................................................................................................................................. 267
1.21.1.12 ISDN Service Access by Keypad Protocol .................................................................................................... 269
1.22 E1 Line Service Features.............................................................................................270
1.22.1 E1 Line Service .............................................................................................................270
1.23 T1 Line Service Features.............................................................................................272
1.23.1 T1 Line Service .............................................................................................................272
1.24 Voice Mail Features......................................................................................................274
1.24.1 Voice Mail (VM) Group ...................................................................................................274
1.24.2 Voice Mail DTMF Integration .......................................................................................... 277
1.24.3 Voice Mail DPT (Digital) Integration ...............................................................................284
1.25 Portable Station (PS) Features ...................................................................................291

Feature Guide 13
1.25.1 Portable Station (PS) Connection.................................................................................. 291
1.25.2 PS Ring Group .............................................................................................................. 293
1.25.3 PS Directory .................................................................................................................. 296
1.25.4 PS Feature Buttons ....................................................................................................... 297
1.25.5 Wireless XDP Parallel Mode.......................................................................................... 298
1.25.6 Virtual PS ...................................................................................................................... 301
1.26 Administrative Information Features......................................................................... 303
1.26.1 Station Message Detail Recording (SMDR) .................................................................. 303
1.26.2 Printing Message........................................................................................................... 311
1.26.3 Call Charge Services..................................................................................................... 312
1.27 Hospitality Features .................................................................................................... 315
1.27.1 Hospitality Features—SUMMARY ................................................................................. 315
1.27.2 Room Status Control ..................................................................................................... 316
1.27.3 Call Billing for Guest Room ........................................................................................... 319
1.28 Extension Controlling Features ................................................................................. 322
1.28.1 Extension Personal Identification Number (PIN) ........................................................... 322
1.28.2 Extension Feature Clear................................................................................................ 324
1.28.3 Walking Extension .........................................................................................................326
1.28.4 Timed Reminder............................................................................................................327
1.29 Audible Tone Features ................................................................................................ 329
1.29.1 Dial Tone........................................................................................................................ 329
1.29.2 Confirmation Tone .........................................................................................................331
1.30 Networking Features ................................................................................................... 333
1.30.1 TIE Line Service ............................................................................................................ 333
1.30.2 Voice over Internet Protocol (VoIP) Network ................................................................. 357
1.30.3 Virtual Private Network (VPN) ....................................................................................... 360
1.30.4 QSIG Standard Features............................................................................................... 362
1.30.4.1 QSIG Standard Features—SUMMARY .........................................................................................................362
1.30.4.2 Calling/Connected Line Identification Presentation (CLIP/COLP) and Calling/Connected Name Identification
Presentation (CNIP/CONP)—by QSIG..........................................................................................................364
1.30.4.3 Call Forwarding (CF)—by QSIG ....................................................................................................................366
1.30.4.4 Call Transfer (CT)—by QSIG .........................................................................................................................368
1.30.4.5 Completion of Calls to Busy Subscriber (CCBS)—by QSIG..........................................................................370
1.30.5 QSIG Enhanced Features ............................................................................................. 371
1.30.5.1 Network Direct Station Selection (NDSS)......................................................................................................371
1.30.5.2 Centralised Voice Mail ...................................................................................................................................376
1.30.6 Network ICD Group ....................................................................................................... 379
1.30.6.1 PS Roaming by Network ICD Group..............................................................................................................381
1.31 IP Proprietary Telephone (IP-PT) Features................................................................ 383
1.31.1 IP Proprietary Telephone (IP-PT) ................................................................................. 383
1.32 Computer Telephony Integration (CTI) Features ...................................................... 385
1.32.1 Computer Telephony Integration (CTI) .......................................................................... 385
1.32.2 PC Phone/PC Console .................................................................................................. 388
1.33 Cellular Phone Features ............................................................................................. 390
1.33.1 Cellular Phone Features—SUMMARY .......................................................................... 390
2 System Configuration and Administration Features.......................391
2.1 System Configuration—Hardware ............................................................................. 392
2.1.1 Extension Port Configuration......................................................................................... 392
2.2 System Configuration—Software .............................................................................. 394
2.2.1 Class of Service (COS) ................................................................................................. 394
2.2.2 Group............................................................................................................................. 396

14 Feature Guide
2.2.3 Tenant Service ...............................................................................................................400
2.2.4 Time Service ..................................................................................................................405
2.2.5 Operator Features ..........................................................................................................410
2.2.6 Manager Features..........................................................................................................411
2.3 System Data Control....................................................................................................413
2.3.1 PC Programming............................................................................................................413
2.3.2 PT Programming ............................................................................................................416
2.3.3 Password Security..........................................................................................................418
2.3.4 Quick Setup....................................................................................................................420
2.3.5 Automatic Setup .............................................................................................................421
2.3.6 Flexible Numbering/Fixed Numbering ............................................................................423
2.3.7 Floating Extension..........................................................................................................430
2.3.8 Software Upgrading .......................................................................................................432
2.4 Fault Recovery/Diagnostics ........................................................................................433
2.4.1 Power Failure Transfer....................................................................................................433
2.4.2 Power Failure Restart.....................................................................................................435
2.4.3 Local Alarm Information .................................................................................................436
3 Appendix ............................................................................................. 439
3.1 Capacity of System Resources...................................................................................440
3.2 Exclusive Features Table.............................................................................................445
3.3 Tones/Ring Tones.........................................................................................................446
3.3.1 Tones/Ring Tones...........................................................................................................446
3.4 Revision History........................................................................................................... 448
3.4.1 KX-TDA600 PLMPR Software File Version 3.1xxx ........................................................448
3.4.2 KX-TDA100/KX-TDA200 PMPR Software File Version 1.1xxx ......................................449
3.4.3 KX-TDA100/KX-TDA200 PMPR Software File Version 2.0xxx ......................................451
3.4.4 KX-TDA100/KX-TDA200 PMPR Software File Version 3.0xxx ......................................453
3.4.5 KX-TDA100/KX-TDA200 PMPR Software File Version 3.2xxx ......................................455
3.4.6 KX-TDA30 PSMPR Software File Version 1.1xxx .......................................................... 457
3.4.7 KX-TDA30 PSMPR Software File Version 2.0xxx .......................................................... 458
3.4.8 KX-TDA30 PSMPR Software File Version 2.2xxx .......................................................... 460
3.4.9 KX-TDA30 PSMPR Software File Version 3.0xxx .......................................................... 462
3.4.10 KX-TDA30 PSMPR Software File Version 4.0xxx ..........................................................464
Index .......................................................................................................... 465

Feature Guide 15
Section 1
Call Handling Features

1.1 Incoming Call Features
16 Feature Guide
1.1 Incoming Call Features
1.1.1 Incoming Trunk Call Features
1.1.1.1 Incoming Trunk Call Features—SUMMARY
Description
Incoming calls via a trunk (public line) are distributed to their destinations according to one of several
distribution methods.
1. Available Networking Type for Each Optional Trunk Card Type
Each trunk port of an optional trunk card can be assigned a networking type: Public, Private, or VPN
(Virtual Private Network).
→2.7.19 [1-1] Slot—T1 Port (KX-TDA100/KX-TDA200/KX-TDA600 only)—Trunk Property (for TIE
channel)
→2.7.25 [1-1] Slot—E1 Port—Trunk Property
→2.7.28 [1-1] Slot—E&M Port (KX-TDA100/KX-TDA200/KX-TDA600 only)—Trunk Property
→2.16.2 [10-2] DIL Table & Port Settings—DIL—Trunk Property
Trunk Card Type Channel Type
Networking Type
Public (DIL/DID/
DDI/MSN) Private (TIE)*1Virtual Private
Network (VPN)*2
ELCOT/LCOT — *
DID — *
T1 LCOT *
GCOT *
DID *
TIE (E & M) *
OPX (EXTN.)
E1 DR2 *
E & M-C *
E & M-P *
E & M — *

1.1 Incoming Call Features
Feature Guide 17
*: Enable (default); : Enable
2. Distribution Method
One of the following methods can be assigned to each trunk port:
3. Destination Change with the Caller's Identification Number
The Calling Line Identification (CLI) Distribution feature works in conjunction with the DIL/DID/DDI/MSN
features.
BRI/PRI CO *
Extension
QSIG-Master *
QSIG-Slave *
IP-GW — *
*1:→1.30.1 TIE Line Service
*2:→1.30.3 Virtual Private Network (VPN)
Method Description & Reference
Direct In Line (DIL) Directs a call to a preprogrammed single destination (e.g., the
operator).
→1.1.1.2 Direct In Line (DIL)
Direct Inward Dialling (DID) Directs a call with a DID number from a DID line to a preprogrammed
destination.
DID is also known as Direct Dialling In (DDI).
→1.1.1.3 Direct Inward Dialling (DID)/Direct Dialling In (DDI)
Multiple Subscriber Number
(MSN) Ringing Service
Directs a call with an MSN from an ISDN line to a preprogrammed
destination.
→1.1.1.4 Multiple Subscriber Number (MSN) Ringing Service
Feature Description & Reference
Calling Line Identification
(CLI) Distribution
Directs a call to a CLI destination if the caller's identification number
has been assigned in the Caller ID Table.
→1.1.1.5 Calling Line Identification (CLI) Distribution
Trunk Card Type Channel Type
Networking Type
Public (DIL/DID/
DDI/MSN) Private (TIE)*1Virtual Private
Network (VPN)*2

1.1 Incoming Call Features
18 Feature Guide
4. Available Distribution Feature for Each Optional Trunk Card Type
*: Enable (default); : Enable
5. Available Destinations
Trunk Card Type Channel Type Feature
DIL DID/DDI MSN
ELCOT/LCOT — *
DID — *
T1 LCOT *
GCOT *
DID *
TIE (E & M) *
E1 DR2 *
E & M-C *
E & M-P *
E & M — *
BRI CO *
PRI CO *
Destination Availability
Wired Extension (PT/SLT/ISDN Extension/T1-OPX)
PS
Incoming Call Distribution Group
PS Ring Group
Floating Extension no. for SVM
VM Group (DTMF/DPT)
External Pager (TAFAS)
DISA
Analogue/ISDN Remote Maintenance
Idle Line Access no. + Phone no.
Trunk Group Access no. + Trunk Group no. + Phone no.
Other PBX Extension (TIE with no PBX Code)

1.1 Incoming Call Features
Feature Guide 19
6. Intercept Routing
After setting distribution, it may also be necessary to set the following features.
Programming Manual References
PC Programming Manual
2.7.19 [1-1] Slot—T1 Port (KX-TDA100/KX-TDA200/KX-TDA600 only)—Trunk Property (for TIE channel)
2.7.25 [1-1] Slot—E1 Port—Trunk Property
2.7.28 [1-1] Slot—E&M Port (KX-TDA100/KX-TDA200/KX-TDA600 only)—Trunk Property
2.16.2 [10-2] DIL Table & Port Settings—DIL—Trunk Property
PT Programming Manual
None
Other PBX Extension (TIE with PBX Code)
Feature Description & Reference
Intercept Routing No Answer (IRNA) If a called party does not answer a call within a
preprogrammed time period (Intercept time), it is
redirected to the preprogrammed destination.
→1.1.1.6 Intercept Routing
Busy/DND If a called party is busy or in DND mode, the call is
redirected to the preprogrammed destination.
→1.1.1.6 Intercept Routing
No Destination If a destination is not assigned, the call is redirected to
the operator.
→1.1.1.7 Intercept Routing—No Destination
Destination Availability

1.1 Incoming Call Features
20 Feature Guide
1.1.1.2 Direct In Line (DIL)
Description
Provides automatic direction of an incoming trunk call to a preprogrammed destination. Each trunk has a
destination for each time mode (day/lunch/break/night).
[Method Flowchart]
[Programming Example of DIL Table]
The table can be programmed for each trunk.
Trunk No. CLI Destination*
Day Lunch ... Day Lunch ...
01 Enable Disable ... 101 100 ...
02 Enable Disable ... 102 100 ...
:: :::::
A trunk call is received.
CLI works.
Yes
Yes
No
Does the call have its CLI*
information and is CLI mode enabled
for the trunk and the time mode?
No
Is the CLI destination
assigned?
The call is routed to the
DIL destination.
The call is routed to the
CLI destination.
The call is routed to the
operator (Intercept Routing
—No Destination).
Yes
Is the DIL destination of
the time mode assigned?
No
*: Calling Line Identification (CLI) Distribution:
If the CLI routing is enabled and the caller's identification number is assigned in the Caller ID
Table, the call will not be routed to the DIL destination, but routed to the CLI destination.