Panasonic KX-DT321-B - KX - Digital Phone User manual

Document Version 2009-03
Model No. KX-DT321
Thank you for purchasing a Digital Proprietary Telephone (DPT).
Please read this manual carefully before using this product and
save this manual for future use.
For more details, please refer to the manuals of the PBX.
Accessories (included)*1
*1 For extra orders for the accessories, call toll-free: 1-800-332-5368.
Handset: 1 Handset Cord: 1 Stand: 1
Screws for wall: 2 Telephone Line
Cord: 1
Quick Reference Guide
Digital Proprietary Telephone

Location of Controls
2 Document Version 2009-03
Location ofControls
KLJIM
A
G
H
E
F
B
D
C
O
P
N

Location of Controls
Document Version 2009-03 3
ALCD (Liquid Crystal
Display) with Backlight
BAUTO DIAL/STORE: Used
for System/Personal Speed
Dialing or storing program
changes.
CAUTO ANS (Auto Answer)/
MUTE: Used to receive an
incoming call in hands-free
mode or mute the
microphone/handset during a
conversation.
DINTERCOM: Used to make
or receive intercom calls.
EMESSAGE: Used to leave a
message waiting indication
or call back the party who left
the message waiting
indication.
FREDIAL: Used to redial the
last dialed number.
GTRANSFER: Used to
transfer a call to another
party.
HHeadset Jack
IFLASH/RECALL: Used to
disconnect the current call
and make another call
without hanging up.
JHOLD: Used to place a call
on hold.
KSP-PHONE
(Speakerphone): Used for
performing hands-free
operations.
LNavigator Key: Used to
adjust the volume and the
display contrast or select
desired items.
MMicrophone: Used for
hands-free conversations.
NFlexible Buttons: Used to
seize an CO line or perform a
feature that has been
assigned to the key.
OPROGRAM: Used to enter
and exit the personal
programming mode.
PMessage/Ringer Lamp:
When you receive a call, the
lamp flashes red. When
someone has left you a
message, the lamp stays on
red.

Settings
4 Document Version 2009-03
Settings
*1 If you hear your own voice through the handset or headset, decrease the
volume.
*2 The ring tone pattern of patterns 09 to 30 is the same as pattern 01.
*3 The default setting is Automatic.
Speaker volume
While in a hands-free
conversation
Press Up to
increase or Down to
decrease the
volume.
Handset/Headset
volume*1
While using the handset or
headset
Ringer volume While on-hook or receiving a
call
LCD Contrast
While on-hook
Ring Tone
LCD Backlight
While on-hook
STORE
AUTO DIAL
STORE
AUTO DIAL
PROGRAM PROGRAM
OROR
(CO)
INTERCOM
Press 2 times.
STORE
AUTO DIAL
PROGRAM PROGRAM
*2
Automatic
*3
Always ON
Always OFF
STORE
AUTO DIAL
STORE
AUTO DIAL
PROGRAM
PROGRAM

Features List
Document Version 2009-03 5
Features List
Icon Meanings
= Flexible button = Off-hook = On-hook
= Feature number = Talk = Confirmation Tone
Making Calls
Calling
To an extension To an outside party
Redial
Quick Dialing
One-touch Dialing
To store
To dial
(
CO
)
C. Tone
extension no.
(CO)
outside phone no.
REDIAL
quick dial no.
(CO)
desired no. *
(max. 32 digits)
*Enter CO line access number
before outside phone number.
STORE
AUTO DIAL PROGRAM
PROGRAM
assigned as a
One-touch Dialing
button
(One-touch
Dialing)

Features List
6 Document Version 2009-03
During a Conversation
Personal Speed Dialing
To store
To dial
System Speed Dialing
To dial
Doorphone Call
Call Hold
To hold To retrieve a call at the holding extension
To retrieve an outside call from another extension
Call Transfer
personal speed
dial no. (2 digits)
desired phone no.*
(max. 32 digits)
C. Tone
*Enter CO line access number
before outside phone number.
personal speed dial no. (2 digits)
STORE
AUTO DIAL
system speed dial no. (3 digits)
STORE
AUTO DIAL
doorphone no. (2 digits)
C. Tone
HOLD
C. Tone
(CO)
/INTERCOM
(CO)
outside
phone no.
To an extension
To an outside
party
extension no.
(CO)
TRANSFER
C. Tone

Features List
Document Version 2009-03 7
Useful Features
Setting the Telephone According to Your Needs
Multiple Party Conversation
To add other parties during a conversation (i.e., conference)
To leave a conference
Do Not Disturb
Timed Reminder
To set
To cancel To stop or answer the ring back
desired
phone no. Talk to the
new party.
Talk with
multiple parties.
C. Tone
C. Tone
assigned as a
Conference
button
assigned as a
Conference
button
(Conference)
(Conference)
assigned as a
Conference
button
(Conference)
C. Tone
Both Calls
Outside Calls
Intercom Calls
Set
Cancel C. Tone
AM
PM
24 H
12 H
hour/minute
(4 digits)
hour/minute
(4 digits)
Once
Daily C. Tone
C. Tone
/
INTERCOM

Features List
8 Document Version 2009-03
Before Leaving Your Desk
Making Use of the Voice Mail Service
Call Forwarding
Listening to a message
From your own extension
* If you have no password, you can skip
the last step.
Note: VPS = Voice Processing
System
From someone else’s extension
* If you have no password, you can skip
the last step.
Busy
Cancel
No answer
Busy/
No answer
CO line
access no.
All calls
extension no.
outside
phone no.
Both Calls
Outside Calls
Intercom Calls
C. Tone
OR
Mailbox Password*
VPS extension no.
End Call
KX-TVA series
KX-TVS series
Listen to Message
Deliver Message
Mailbox Management
Automated Attendant
Message Notification
Other Features
End Call
Listen to Message
Deliver Message
Check Mailbox Distribution
Automated Attendant
Mailbox Management
Other Features
mailbox no.
VPS extension no.
Mailbox Password*

Features List
Document Version 2009-03 9
•Consult your dealer for more details regarding feature numbers.
•It is possible to assign flexible buttons as feature buttons.
•Control panel/button names and descriptions can be found in "Location
of Controls" on page 2.
Leaving a message
During playback
Repeat Voice Guidance
Exit
mailbox no.
From your own extension
From someone else’s extension
* If you have no password, you can skip the last step.
Enter the desired mailbox number Leave
a message
To send the message immediately
To set the delivery time
Follow the guidance
(KX-TVA series)
(KX-TVS series)
VPS extension no.
Mailbox Password*
Mailbox Password*

Connection
10 Document Version 2009-03
Connection
Note: In the illustration below, the telephone line cords are routed for wall
mounting. When using the stand, refer to "Attaching the Stand" and
"Cabling" on page 11 for telephone line cabling.
•Consult your dealer for more details about Digital XDP.
CAUTION:
When connecting a headset
•Ensure that the headset cord is wound around the hook to prevent
damage to the connector.
When connecting cords
•Ensure the cords are inserted in the grooves, and are clamped to
prevent damage to the connectors.
•When mounting the unit on the wall, cords may be routed upwards or
downwards by using the appropriate cord clamp located on the back of
the unit.
<Back view>
Clamp
Headset
Recommended: KX-TCA86, KX-TCA91,
KX-TCA92
Do not use a KX-T7090 headset.
Connect to a PBX.
Connect to a digital proprietary
telephone
— Digital XDP connection
The telephone line cord
(included)

Stand Usage
Document Version 2009-03 11
Stand Usage
Attaching the Stand
Place the catches ( ) of the stand into hooks located in the unit.
Gently push the stand in the direction indicated until it locks into
place. The stand will be mounted in the high position.
Removing the Stand
Hold the stand with both hands.
Gently rotate the stand in the direction indicated until it is released.
Cabling
When using the stand, ensure that the cords are clamped as
shown.
A
A
Clamp

Stand Usage
12 Document Version 2009-03
Adjusting from High to Low Position
Hold the stand with both hands as shown and rotate the stand in
the direction indicated until it locks into the low position ( ).
Adjusting from Low to High Position
Hold the stand with both hands as shown and rotate the stand in
the direction indicated until it locks into the high position ( ).
B
1
B
A
A
1

Wall Mounting
Document Version 2009-03 13
Wall Mounting
1. Remove the stand if it is attached. For information on removing
the stand, refer to page 11.
2. Drive the 2 screws (included) into the wall either 83 mm
(3-1/4 in) or 100 mm (3-15/16 in) apart, and mount the unit on
the wall.
•You can find a wall mounting
template on page 19.
•Make sure that the wall that the
unit will be attached to is strong
enough to support the unit
(approx. 730 g [1.61 lb]).
•Make sure that the telephone
line cords are not trapped or
pinched against the wall.
•Make sure the cords are
securely fastened to the wall.
•When this unit is no longer in
use, make sure to detach it
from the wall.
Locking the Handset Hook
Pull down the handset hook until it locks to
prevent the handset from falling off the handset
cradle when the unit is mounted to a wall or set at
a high angle. To temporarily place the handset
down during a conversation, hook it over the top
edge of the unit as shown.
83 mm
(3-1/4 in)
100 mm
(3-15/16 in)
Washer
Drive the screw
to this point.

Important Information
14 Document Version 2009-03
Importan t Information
When using a KX-DT321 DPT, keep the following conditions in
mind.
•If you are having problems making calls, unplug the extension line and
connect a known working telephone. If the known working telephone
operates properly, have the defective telephone repaired by an
authorized Panasonic factory service center. If the known working
telephone does not operate properly, check the PBX and the internal
extension wiring.
•Wipe the unit with a soft cloth. Do not clean the unit with abrasive
powders or with chemical agents such as benzene or thinner.
•Use only the correct Panasonic handset.
•Do not disassemble this unit. Dangerous electrical shock could result.
The unit must only be disassembled and repaired by qualified service
technicians.
•If damage to the unit exposes any internal parts, immediately disconnect
the cable or cord.
•Never attempt to insert wires, pins, etc. into the vents or other holes of
this unit.
Take special care to follow the safety suggestions listed
below.
Installation
Environment
1) Do not use this unit near water, for example, near a bathtub, washbowl
or sink. Damp basements should also be avoided.
2) Keep the unit away from heating appliances and devices that generate
electrical noise, such as fluorescent lamps, motors, and televisions.
These noise sources can interfere with the performance of the unit. It
also should not be placed in rooms where the temperature is less than
5 °C (41 °F) or greater than 40 °C (104 °F).
Allow 10 cm (3-15/16 in) clearance around the unit for proper
ventilation.
Placement
1) Do not place heavy objects on top of this unit.
2) Care should be taken so that objects do not fall onto, and liquids are
not spilled into, the unit. Do not subject this unit to excessive smoke,
dust, moisture, mechanical vibration, shock, or direct sunlight.
3) Place the unit on a flat surface.

Important Information
Document Version 2009-03 15
WARNING:
TO PREVENT POSSIBLE FIRE OR ELECTRIC SHOCK, DO NOT
EXPOSE THIS UNIT TO RAIN OR MOISTURE.
THIS HANDSET EARPIECE IS MAGNETIZED AND MAY RETAIN SMALL
FERROUS OBJECTS.
THE USE OF EXCESSIVE SOUND VOLUME THROUGH EARPHONES,
HEADPHONES, OR HEADSETS MAY CAUSE HEARING LOSS.
DISCONNECT THE TELEPHONE LINE CORD FROM THIS PRODUCT IF
THIS PRODUCT EMITS SMOKE, AN ABNORMAL SMELL OR MAKES
UNUSUAL NOISE. THESE CONDITIONS CAN CAUSE FIRE OR
ELECTRIC SHOCK. CONFIRM THAT SMOKE HAS STOPPED AND
CONTACT AN AUTHORIZED SERVICE CENTER.
IMPORTANT NOTICE:
•Under power failure conditions, the DPT may not operate. Please ensure
that a separate telephone, not dependent on local power, is available for
use in remote sites in case of emergency.
When you ship the product:
Carefully pack and send it prepaid, adequately insured and preferably in the
original carton. Attach a postage-paid letter, detailing the symptom to the
outside of the carton.
DO NOT send the product to the Executive or Regional Sales offices. They
are NOT equipped to make repairs.
Product service:
Panasonic factory service centers for this product are listed in the service
center directory.
Consult your authorized Panasonic dealer for detailed instructions.

Important Information
16 Document Version 2009-03
Important Safety Instructions
When using this unit, basic safety precautions, including those below,
should always be followed to reduce the risk of fire, electric shock and injury
to persons.
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on this unit.
3. Unplug this unit from the main unit before cleaning. Do not use liquid or
aerosol cleaners. Clean with a soft cloth.
4. Do not use the unit near water, for example, near a bathtub, kitchen
sink, or laundry tub, in a wet basement, or near a swimming pool.
5. Place this unit on a flat surface. Serious damage and/or injury may
result if the unit falls.
6. The unit should never be placed near or over a radiator or other heat
source.
7. Do not allow anything to rest on the extension cord. Do not locate this
unit where the cord may be stepped on or tripped on.
8. To reduce the risk of fire or electric shock, do not overload wall outlets
and extension cords.
9. Do not insert objects of any kind into this unit through openings, as they
may touch dangerous voltage points or short out parts that could result
in a risk of fire or electric shock. Never spill liquid of any kind on the unit.
10.To reduce the risk of electric shock, do not disassemble this unit. Only
qualified personnel should service this unit. Opening or removing
covers may expose you to dangerous voltages or other risks. Incorrect
reassembly can cause electric shock.
11.Unplug this unit from the main unit and have the unit serviced by
qualified service personnel in the following cases:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled on the unit.
C. If the unit has been exposed to rain or water.
D. If the unit does not operate according to this manual. Adjust only the
controls that are explained in this manual. Improper adjustment of
other controls may result in damage and may require service by a
qualified technician to restore the product to normal operation.
E. If the unit has been dropped, or damaged.
F. If the unit’s performance deteriorates.
12.Avoid using a wired telephone during an electrical storm. There is a
remote risk of electric shock from lightning.
13.Do not use a telephone in the vicinity of a gas leak to report the leak.
SAVE THESE INSTRUCTIONS

Important Information
Document Version 2009-03 17
FCC and Other Information
F.C.C. REQUIREMENTS AND RELEVANT INFORMATION
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
CAUTION:
To assure continued compliance with FCC rules, do not make any
unauthorized changes or modifications to this equipment would void the
user’s authority to operate this device.
When programming emergency numbers and/or making test calls to
emergency numbers:
1) Remain on the line and briefly explain to the dispatcher the reason for
the call before hanging up.
2) Perform such activities in the off peak hours, such as early morning
hours or late evenings.

Important Information
18 Document Version 2009-03
Customer Information
This equipment complies with Part 68 of the FCC rules and the
requirements adopted by the ACTA. On the bottom of the cabinet of this
equipment is a label that contains, among other information, the following
product identifier:
US: ACJKXNANKX-DT321
If requested, this number must be provided to the telephone company.
If trouble is experienced with this equipment KX-DT321, for repair or
warranty information, please contact:
Panasonic Service and Technology Company-BTS Center
415 Horizon Drive Bldg. 300 Ste. 350-B
Suwanee, GA 30024-3186
If the equipment is causing harm to the telephone network, the telephone
company may request that you disconnect the equipment until the problem
is resolved.
Hearing Aid Compatibility:
This telephone provides magnetic coupling for hearing aids.
Compliance with TIA-1083 standard:
Telephone handsets identified with this logo have
reduced noise and interference when used with T-Coil
equipped hearing aids and cochlear implants.
T
Compatible with
Hearing Aid T-Coil
TIA-1083

Document Version 2009-03 19
WALL MOUNTING TEMPLATE
1. Drive the screws into the wall
as indicated.
2. Hook the unit onto the screw
heads.
Note:
Make sure to set the print size to
correspond with the size of this
page. If the dimensions of the
paper output still deviate slightly
from the measurements indicated
here, use the measurements
indicated here.
100 mm (3-15/16 in)
83 mm (3-1/4 in)
for base unit
One screw at either point
One screw here

PSQX4696ZA-UU(A)KK0309YH0 (M)
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way Secaucus, New Jersey 07094
http://www.panasonic.com/csd
Copyright:
This material is copyrighted by Panasonic Communications Co., Ltd., and
may be reproduced for internal use only. All other reproduction, in whole or in
part, is prohibited without the written consent of Panasonic Communications
Co., Ltd.
© Panasonic Communications Co., Ltd. 2009