Installation Guide
AT-VCC-IR3-KIT
10
Atlona, Inc. (“Atlona”) Limited Product Warranty
Coverage
Atlona warrants its products will substantially perform to their published specications and will be free from
defects in materials and workmanship under normal use, conditions and service.
Under its Limited Product Warranty, Atlona, at its sole discretion, will either:
• repair or facilitate the repair of defective products within a reasonable period of time, restore products
to their proper operating condition and return defective products free of any charge for necessary parts,
labor and shipping.
OR
• replace and return, free of charge, any defective products with direct replacement or with similar
products deemed by Atlona to perform substantially the same function as the original products.
OR
• refund the pro-rated value based on the remaining term of the warranty period, not to exceed MSRP, in
cases where products are beyond repair and/or no direct or substantially similar replacement products
exist.
Repair, replacement or refund of Atlona products is the purchaser’s exclusive remedy and Atlona liability does
not extend to any other damages, incidental, consequential or otherwise.
This Limited Product Warranty extends to the original end-user purchaser of Atlona products and is non-trans-
ferrable to any subsequent purchaser(s) or owner(s) of these products.
Coverage Periods
Atlona Limited Product Warranty Period begins on the date of purchase by the end-purchaser. The date con-
tained on the end-purchaser ‘s sales or delivery receipt is the proof purchase date.
Limited Product Warranty Terms – New Products
• 10 years from proof of purchase date for hardware/electronics products purchased on or after June 1,
2013.
• 3 years from proof of purchase date for hardware/electronics products purchased before June 1, 2013.
• Lifetime Limited Product Warranty for all cable products.
Limited Product Warranty Terms – Refurbished (B-Stock) Products and Discontinued Products
• 3 years from proof of purchase date for all Refurbished (B-Stock) and Discontinued hardware and
electronic products purchased on or after June 1, 2013.
Remedy
Atlona recommends that end-purchasers contact their authorized Atlona dealer or reseller from whom they
purchased their products. Atlona can also be contacted directly. Visit www.atlona.com for Atlona’s contact
information and hours of operation. Atlona requires that a dated sales or delivery receipt from an authorized
dealer, reseller or end-purchaser is provided before Atlona extends its warranty services. Additionally, a return
merchandise authorization (RMA) and/or case number, is required to be obtained from Atlona in advance of
returns.
Atlona requires that products returned are properly packed, preferably in the original carton, for shipping.
Cartons not bearing a return authorization or case number will be refused. Atlona, at its sole discretion,
reserves the right to reject any products received without advanced authorization. Authorizations can be
requested by calling 1-877-536-3976 (US toll free) or 1-408- 962-0515 (US/international) or via Atlona’s website
at www.atlona.com.
