Pantech Hero User manual

User’s Manual
HEROTM
TM
by

Hero User’s Manual.
© 2006 Pantech Wireless, Inc. © 2006 Helio LLC. All rights
reserved.
Under copyright law, this manual may not be reproduced
in any form, in whole or in part, without the prior written
consent of Pantech Wireless, Inc and Helio LLC.
Disclaimer
Pantech Wireless, Inc. and Helio LLC have reviewed this
manual and provide it only as a guide to operation. All
statements, technical information, and recommendations
in this manual and in any guides or related documents
are believed reliable, but the accuracy and completeness
thereof are not guaranteed or warranted, and they are
not intended to be, nor should they be understood to be,
representations or warranties concerning the products
described.
Specifications are subject to change without notice.
Trademarks
Helio, the Helio figures, the Helio flame, Hero, and H.O.T.
are trademarks of Helio LLC. Pantech is a registered
trademark of Pantech Co., Ltd.
All brand and product names not owned by Helio LLC or
Pantech Wireless, Inc. are the property of their respective
owners.
LEGAL
2

LEGAL
3
•Product meets current FCC Radio Frequency Exposure
Guidelines. FCC Equipment Authorization ID:
PP4PN-E8300. Additional details within and at http://fcc.
gov/oet/fccid.
•TTY compatible.
•Phone appearance and features may vary from device
shown.
•Screen shots simulated. Actual results vary.
•Meets FCC SAR limit.
•All features, functionality or other product specifications
are subject to change without notice or obligation.
Battery should be recycled or disposed of properly.
•Phone made in Korea with Korean and foreign
components. Other items imported. See each item for
country of origin.
•Hearing Aid Compatibility (HAC) level = M3.
Some features, content, and applications are not available
in all areas and are device dependent. Service and features
are subject to change without notice. Coverage and service
are network dependent and are not available everywhere.
Airtime, messaging, application, and content charges may
apply depending on your rate plan. Higher rates apply
to international calls and messages. Accessories are sold
separately. Helio LLC is not responsible for any third party
applications, content, information, or data that is accessible
on your Helio device. See enclosed Subscriber Agreement
(on CD) for complete terms and conditions. By activating
your Helio device, you are agreeing to the Subscriber
Agreement. Some screen shots are representations, and the
image you see on your Helio device may be different.

WELCOME
Thank you for choosing the Helio®Hero mobile device,
developed by Pantech. Pantech’s dedicated team of top
researchers have designed your mobile device to support high
speed communication services, such as web browsing and data
services, and the device has an animated graphic menu system
for easy access to its many features.
Among its many advanced features, T9®Predictive Text Input
makes it much easier to enter letters and type messages, and
Voice Recognition adds the convenience of hands-free dialing.
Other included technologies are:
• Full graphic display of 9 text input lines and 1 icon line with
variable font size
• Simple text entry using T9 Predictive Text Input
• Enhanced for web browsing and data services
• Animated Graphical User Interface (GUI) compliant with 3G
(CDMA2000 1X and EVDO)
• CSTN 65K color LCD
• Mobile camera (2.0 megapixel) with flash
• Navigation Key and 21 keys aligned for easy access
• Sophisticated speakerphone features
• Text messaging and web browsing services
• Authentication, call forwarding, call transfer, and call
waiting
IMPORTANT INFORMATION
This user’s manual contains very important information about
how to handle and use your mobile device. Please read it
thoroughly. Pay attention to the warranty at the end of this
user’s manual, and be alert to the exclusions and limitations
related to the use of unauthorized components.
4

TABLE OF CONTENTS
CHAPTER 1. BEFORE USING YOUR DEVICE ..................... 9
INSIDE THE PACKAGE ................................................. 10
DEVICE DESCRIPTION ................................................. 11
DEVICE VIEW.................................................................... 11
FUNCTION KEYS............................................................... 12
DISPLAY INDICATORS ................................................. 13
BATTERY USAGE.......................................................... 15
BATTERY INSTALLATION.................................................. 15
BATTERY REMOVAL......................................................... 15
BATTERY CHARGING........................................................ 16
BATTERY HANDLING INFORMATION .......................... 18
DOs ................................................................................... 18
DON’Ts .............................................................................. 18
CHAPTER 2. BASIC OPERATION ..................................... 19
TURNING THE DEVICE ON AND OFF........................... 20
TURNING THE DEVICE ON ............................................... 20
TURNING THE DEVICE OFF .............................................. 20
ACCESSING THE MENU ............................................... 21
MENU SUMMARY ....................................................... 22
BASIC FUNCTIONS....................................................... 26
MAKING A CALL .............................................................. 26
ANSWERING A CALL ........................................................ 27
SPEAKERPHONE ............................................................... 27
CALLER ID......................................................................... 27
LOCK MODE ..................................................................... 28
THREE-WAY CALLING ...................................................... 28
CALL WAITING ................................................................. 29
2SEC/HARD PAUSE ........................................................... 29
ADJUSTING VOLUME....................................................... 30
DURING A CALL .......................................................... 31
AVAILABLE OPTIONS DURING A CALL ........................... 31
MAKING AN EMERGENCY CALL ................................ 32
911 IN LOCK MODE ......................................................... 32
911 USING ANY AVAILABLE SYSTEM ............................. 32
5

TABLE OF CONTENTS
CHAPTER 3. MEMORY FUNCTIONS................................ 33
STORING CONTACT INFO ............................................ 34
ENTERING LETTERS, NUMBERS, AND SYMBOLS........ 35
STANDARD INPUT MODE ................................................ 36
T9 INPUT MODE............................................................... 37
NUMERIC MODE .............................................................. 38
SYMBOL MODE................................................................ 38
KOREAN MODE................................................................ 38
MAKING A CALL FROM THE CONTACT LIST............... 39
ONE-TOUCH/TWO-TOUCH DIALING ............................... 39
CHAPTER 4. MENU FUNCTIONS ..................................... 41
STYLE........................................................................... 42
RINGS................................................................................ 42
SCREENS............................................................................ 43
CALL SCREENS .................................................................. 44
H.O.T. SCREENS ................................................................ 45
SURF ............................................................................ 46
ACCESS THE INTERNET .................................................... 46
BROWSER MENU.............................................................. 46
SNAP............................................................................ 50
PHOTO CAMERA.............................................................. 50
VIDEO CAMERA ............................................................... 55
PHOTO ALBUM ................................................................ 60
VIDEO ALBUM.................................................................. 61
SETTINGS .......................................................................... 62
PRINT PHOTOS ................................................................. 63
MEMORY INFO................................................................. 64
TEXT............................................................................. 65
NEW TEXT MSG................................................................ 65
TEXT MESSAGES............................................................... 66
NEW PIC MSG................................................................... 70
PIC MESSAGES.................................................................. 71
EMAIL ............................................................................... 75
VOICE MAIL...................................................................... 76
SPAM INBOX .................................................................... 77
DELETE MSGS ................................................................... 78
SETTINGS .......................................................................... 79
6

TABLE OF CONTENTS
CONTACT ..................................................................... 83
NEW CONTACT................................................................. 83
CONTACT LIST .................................................................. 84
GROUPS ............................................................................ 85
SPEED DIALS..................................................................... 87
CALL LOG ......................................................................... 88
CALL TIMER ...................................................................... 90
SERVICE NUMBER............................................................. 92
SYNC CONTACTS .............................................................. 93
MY NUMBER .................................................................... 94
APPS ............................................................................ 95
THE LOST SISTER .............................................................. 95
PLAN............................................................................ 98
CALENDAR........................................................................ 98
WAKEUP CALL................................................................ 101
ALARM............................................................................ 103
ANNIVERSARY................................................................ 105
WORLD TIME.................................................................. 106
TIP CALCULATOR............................................................ 107
CALCULATOR.................................................................. 108
VOICE RECORDER .......................................................... 109
STOP WATCH.................................................................. 110
NOTEPAD........................................................................ 111
VIDEO+MUSIC ........................................................... 112
VIDEO ............................................................................. 112
MUSIC ............................................................................. 113
MEMORY INFO............................................................... 114
SETUP ........................................................................ 115
SOUND............................................................................ 115
DISPLAY .......................................................................... 120
CALL................................................................................ 125
NETWORK....................................................................... 127
DEVICE............................................................................ 128
SECURITY........................................................................ 130
LANGUAGE..................................................................... 133
AIRPLANE MODE ........................................................... 134
7

TABLE OF CONTENTS
8
CHAPTER 5. SAFETY AND WARRANTY ....................... 135
SAFETY INFORMATION FOR WIRELESS HANDHELD
PHONES ..................................................................... 136
SAFETY INFORMATION FOR FCC RF EXPOSURE....... 141
SAR INFORMATION ................................................... 142
FCC HEARING-AID COMPATIBILITY (HAC)
REGULATIONS FOR WIRELESS DEVICES ................... 144
FDA CONSUMER UPDATE ......................................... 146
PROTECT YOUR WARRANTY ..................................... 153
12 MONTH LIMITED WARRANTY.............................. 154

CHAPTER 1
BEFORE
USING
YOUR DEVICE
This chapter provides important information about using the Hero,
including:
INSIDE THE PACKAGE
DEVICE DESCRIPTION
DISPLAY INDICATORS
BATTERY USAGE
BATTERY HANDLING INFORMATION
CHAPTER 1 BEFORE USING YOUR DEVICE

BEFORE USING INSIDE THE PACKAGE
10
This package should include all items pictured below. If any
are missing or different, immediately contact the Helio store
where you bought your mobile device.
Hero Battery
CD Charger
Screen Cleaner USB Cable

DEVICE DESCRIPTION BEFORE USING
■ DEVICE VIEW
11
This device is a single-mode 3G digital phone with camera
and web browsing capabilities. The Hero weighs 4.84 oz. The
dimensions are 1.93” × 4.27” × 0.95”.
Camera
Flash
Speaker
Camera Lens
International
Function Key
End Key
T-Flash Slot
Lock Key
Left/Right
Soft Keys
Send Key
Camera Key
Headset
Jack
Volume Key
Voice Memo
Key
Microphone
Display
Screen
Navigation
Keys
MOD Key
Earpiece
VOD Key
Back Key

BEFORE USING DEVICE DESCRIPTION
■ FUNCTION KEYS
12
Soft Key Indicators
Shows the functions
currently assigned to
each soft key and
displays some icons
Back
Press to clear a digit
from the display or to
return to the previous
page
Press and hold to enter
lock mode
Press and hold to enter
a plus symbol (+)
Press to turn the phone
on/off, to terminate a
call, or to return to the
initial page
FUNCTION KEYS
Left Soft Key
Press to access
the main menu or
the function displayed
at bottom left of LCD
Right Soft Key
Press to access the
Contacts menu or the
function displayed at
bottom right of LCD
Text & Graphic area
MOD Key
Display Indicators
See page 13 for a
list of icons.
NAVIGATION PAD
In Idle Mode
Press Up for Surf
Down for Video+Music
Left for Text
Right for Apps
Inside a menu
Within a menu, use to
scroll through menu
options, or to select a
function displayed on
the screen
Press to make or
receive a call, or
display recent calls
Camera Key
In Idle Mode, press and
hold to open camera
viewfinder
In Camera Mode, press to
shoot a photo or video
VOD Key

DISPLAY INDICATORS BEFORE USING
13
■ DISPLAY INDICATORS
Roaming
Device is out of Helio service area
Signal Strength
Current signal strength: the more lines, the stronger
the signal
Battery
Battery charge: the fuller the battery icon, the
stronger the charge
Manner Mode
Device is in Silent Mode — all sounds are off
Data Service
Internet access is active
1X
Device is in 1x service area
3G Mode
Device is operating in 3G mode
Service Indicator
A call is in progress or the device
cannot receive a signal from the
system
Message Waiting
New text, picture, or voice
messages
Calling
Empty
Call Lock Voice Privacy
Standby Privacy Mode
Text PicVoice Text & Voice
Text & Pic Pic & Voice Text & Pic & Voice
Full Charge

BEFORE USING DISPLAY INDICATORS
14
Vibrate
Device will vibrate when a call is received
Dormant
Device is in Dormant Mode during a data call. Your device
goes into Dormant Mode when you have not had any
activity on a page for some time — your connection is still
active and you can make and receive calls.
Alarm / Wakeup Call
An alarm or wakeup call is set
Anniversary
An anniversary is set
Airplane Mode
Device is in Airplane Mode and cannot make or receive
voice or data calls
Ring Mode
Indicates the device's current
ring mode
Ring Vibrate then Ring Ring and Vibrate

BATTERY USAGE BEFORE USING
■ BATTERY INSTALLATION
As shown in the picture below, position the metal locators of the
battery in the holes located in the bottom of the device.
Place the battery on the back of the device and
slide into place.
Push the battery down until it locks into place.
15
If the battery is not correctly placed in the compartment,
the device will not turn on and/or the battery may detach
during use.
■ BATTERY REMOVAL
Pull down the release latch, then lift up the battery.
Remove the battery from the device.
➊
➋
➊
➋

BEFORE USING BATTERY USAGE
■ BATTERY CHARGING
POWER CONNECTION
Ensure the battery is installed.
Plug the Wall Charger into a standard outlet. Plug
the other end of the Wall Charger into the bottom
of the device.
16
• When you charge the battery with the device off, you
will see a charging status screen. You cannot operate the
device until it is powered on.
• Fully charge the battery before use.
• It is more efficient to charge the battery with the device
powered off.
• The battery must be connected to the phone before it can
be charged.
• Battery life gradually decreases over time.
• If the battery fails to perform normally, you may need to
replace it.
➊
➋

BATTERY USAGE BEFORE USING
BATTERY USAGE TIMES
Battery life is subject to your device usage and configuration.
BATTERY STANDBY TIME
Battery life is subject to your device usage and configuration.
17
These times are for a new battery. Usage and Standby time
may decrease over time.
Battery Capacity DCS PCS
Low Gain Mode Up to 300 minutes Up to 310 minutes
Up to 210 minutes Up to 217 minutes
High Gain Mode
Battery Capacity DCS PCS
STD 1200 mAh 228–231 hours 212–248 Hours

BEFORE USING BATTERY HANDLING
INFORMATION
■ DOs
18
• Only use the battery and charger approved by the
manufacturer.
• Only use the battery for its original purpose.
• Keep the battery temperature between 41ºF (5ºC) and
95ºF (35ºC).
• If the battery is stored in temperatures above or below
the recommended range, give it time to warm up or cool
down before using.
• Completely drain the battery before recharging. It may
take one to four days to completely drain.
• Store the discharged battery in a cool, dark, and dry place.
• Purchase a new battery when the life of the current
battery has decreased gradually over time.
• Properly dispose of the battery according to local laws.
■ DON’Ts
• Don’t attempt to disassemble the battery — it is a sealed
unit with no serviceable parts.
• Don’t accidentally short circuit the battery by carrying it
in your pocket or purse with other metallic objects such as
coins or pens. This may critically damage the battery.
• Don’t leave the battery in hot or cold temperatures, which
can significantly reduce the capacity and lifetime of the
battery.
• Don’t dispose of the battery in a fire.

CHAPTER 2
BASIC
OPERATION
This chapter addresses and explains the basic features of your
mobile device, including:
TURNING THE DEVICE ON AND OFF
ACCESSING THE MENU
MENU SUMMARY
BASIC FUNCTIONS
DURING A CALL
MAKING AN EMERGENCY CALL
CHAPTER 2 BASIC OPERATION

BASIC OPERATION TURNING THE DEVICE
ON AND OFF
■ TURNING THE DEVICE ON
Slide the device open, then press and hold until
the Power On logo and animation appears and the
wake up tone sounds.
20
• If the device is locked, enter your four-digit password
to unlock it when “Password” appears on the display.
• The default password is '0000'.
■ TURNING THE DEVICE OFF
Slide the device open, then press and hold until
the Power Off logo and animation appears and the
tone sounds.
• Immediately change or recharge the battery when
“Low Battery Warning Power Off” appears on the
display. Memory may be damaged if the device turns
off as a result of the battery completely draining.
• Turn the device off before removing or replacing the
battery. If the device is on, unsaved data may be lost.