Paradyne 1752 SHDSL User manual

1752 and 1754 SHDSL Routers
User’s Guide
Document Number 1752-A2-GB20-00
June 2005

1752 and 1754 SHDSL Router User’s Guide
Copyright 2005 Paradyne Corporation.
All rights reserved.
Printed in U.S.A.
Notice
This publication is protected by federal copyright law. No part of this publication may be
copied or distributed, transmitted, transcribed, stored in a retrieval system, or translated into
any human or computer language in any form or by any means, electronic, mechanical,
magnetic, manual or otherwise, or disclosed to third parties without the express written
permission of Paradyne Corporation, 8545 126th Ave. N., Largo, FL 33773.
Paradyne Corporation makes no representation or warranties with respect to the contents
hereof and specifically disclaims any implied warranties of merchantability or fitness for a
particular purpose. Further, Paradyne Corporation reserves the right to revise this publication
and to make changes from time to time in the contents hereof without obligation of Paradyne
Corporation to notify any person of such revision or changes.
Changes and enhancements to the product and to the information herein will be documented
and issued as a new release to this manual.
Warranty, Sales, Service, and Training Information
Contact your local sales representative, service representative, or distributor directly for any
help needed. For additional information concerning warranty, sales, service, repair,
installation, documentation, training, distributor locations, or Paradyne worldwide office
locations, use one of the following methods:
• Internet: Visit the Paradyne World Wide Web site at www.paradyne.com. (Be sure to register your
warranty at www.paradyne.com/warranty.)
• Telephone: Call our automated system to receive current information by fax or to speak with a
company representative.
• Within the U.S.A., call 1-800-870-2221
• Outside the U.S.A., call 1-727-530-2340
Document Feedback
We welcome your comments and suggestions about this document. Please mail them to
Technical Publications, Paradyne Corporation, 8545 126th Ave. N., Largo, FL 33773, or send
e-mail to [e-mail]. Include the number and title of this document in your
correspondence. Please include your name and phone number if you are willing to provide
additional clarification.
Trademarks
Acculink, ADSL/R, Bitstorm, Comsphere, DSL the Easy Way, ETC, Etherloop, FrameSaver,
GranDSLAM, GrandVIEW, Hotwire, the Hotwire logo, Jetstream, MVL, NextEDGE, Net to Net
Technologies, OpenLane, Paradyne, the Paradyne logo, Paradyne Credit Corp., the
Paradyne Credit Corp. logo, Performance Wizard, ReachDSL, StormPort, and TruePut are
registered trademarks of Paradyne Corporation. Connect to Success, Hotwire Connected,
iMarc, JetFusion, JetVision, MicroBurst, PacketSurfer, Quick Channel, Reverse Gateway,
Spectrum Manager, and StormTracker are trademarks of Paradyne Corporation. All other
products and services mentioned herein are the trademarks, service marks, registered
trademarks, or registered service marks of their respective owners.
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1752 and 1754 SHDSL Router User’s Guide
Important Safety Instructions
1. Read and follow all warning notices and instructions marked on the product or included in the manual.
2. Slots and openings in the cabinet are provided for ventilation. To ensure reliable operation of the
product and to protect it from overheating, these slots and openings must not be blocked or covered.
3. Do not allow anything to rest on the power cord and do not locate the product where persons will walk
on the power cord.
4. Do not attempt to service this product yourself, as opening or removing covers may expose you to
dangerous high voltage points or other risks. Refer all servicing to qualified service personnel.
5. When installed in the final configuration, the product must comply with the applicable Safety
Standards and regulatory requirements of the country in which it is installed. If necessary, consult
with the appropriate regulatory agencies and inspection authorities to ensure compliance.
6. A rare phenomenon can create a voltage potential between the earth grounds of two or more
buildings. If products installed in separate buildings are interconnected, the voltage potential may
cause a hazardous condition. Consult a qualified electrical consultant to determine whether or not this
phenomenon exists and, if necessary, implement corrective action prior to interconnecting the
products.
7. Input power to this product must be provided by one of the following: (1) a UL Listed/CSA certified
power source with a Class 2 or Limited Power Source (LPS) output for use in North America, or (2) a
certified transformer, with a Safety Extra Low Voltage (SELV) output having a maximum of 240 VA
available, for use in the country of installation.
8. General purpose cables are used with this product for connection to the network. Special cables,
which may be required by the regulatory inspection authority for the installation site, are the
responsibility of the customer. Use a UL Listed, CSA certified, minimum No. 26 AWG line cord for
connection to the Digital Subscriber Line (DSL) network.
9. In addition, since the equipment is to be used with telecommunications circuits, take the following
precautions:
— Never install telephone wiring during a lightning storm.
— Never install telephone jacks in wet locations unless the jack is specifically designed for wet
locations.
— Never touch uninsulated telephone wires or terminals unless the telephone line has been
disconnected at the network interface.
— Use caution when installing or modifying telephone lines.
— Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a
remote risk of electric shock from lightning.
— Do not use the telephone to report a gas leak in the vicinity of the leak.
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1752 and 1754 SHDSL Router User’s Guide
CE Marking
When the product is marked with the CE mark on the equipment label, a supporting Declaration of
Conformity may be downloaded from the Paradyne World Wide Web site at www.paradyne.com. Select
Library →Technical Manuals →CE Declarations of Conformity.
Japan
Class A ITE
This is a Class A product based on the standard of the Voluntary Control Council for interference by
Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio
disturbance may arise. When such trouble occurs, the user may be required to take corrective actions.
EMI Notices
United States – EMI Notice
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which case the user will be required to
correct the interference at his own expense.
The authority to operate this equipment is conditioned by the requirements that no modifications will be
made to the equipment unless the changes or modifications are expressly approved by the responsible
party.
If the equipment includes a ferrite choke or chokes, they must be installed as described in the installation
instructions.
Canada – EMI Notice
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
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1752 and 1754 SHDSL Router User’s Guide
ACTA Customer Information
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On
the bottom of the network extender is a label that contains, among other information, a product identifier
in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone
company.
A plug and jack used to connect this equipment to the premises wiring and telephone network must
comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. See installation
instructions for details.
If the network extender causes harm to the telephone network, the telephone company will notify you in
advance that temporary discontinuance of service may be required. But if advance notice isn't practical,
the telephone company will notify the customer as soon as possible. Also, you will be advised of your
right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures that
could affect the operation of the equipment. If this happens the telephone company will provide advance
notice in order for you to make necessary modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, please contact your local sales representative, service
representative, or distributor directly for any help needed. For additional information concerning warranty,
sales, service, repair, installation, documentation, training, distributor locations, or Paradyne worldwide
office locations, use one of the following methods:
• Internet: Visit the Paradyne World Wide Web site at www.paradyne.com. (Be sure to register your
warranty at www.paradyne.com/warranty.)
• Telephone: Call our automated system to receive current information by fax or to speak with a
company representative.
— Within the U.S.A., call 1-800-870-2221
— Outside the U.S.A., call 1-727-530-2340
If the equipment is causing harm to the telephone network, the telephone company may request that you
disconnect the equipment until the problem is resolved.
The customer may make no repairs to the equipment.
Connection to party line service is subject to state tariffs. Contact the state public utility commission,
public service commission or corporation commission for information.
Notice to Users of the Canadian Telephone Network
NOTICE: This equipment meets the applicable Industry Canada Terminal Equipment Technical
Specifications. This is confirmed by the registration number. The abbreviation IC before the registration
number signifies that registration was performed based on a Declaration of Conformity indicating that
Industry Canada technical specifications were met. It does not imply that Industry Canada approved the
equipment.
NOTICE: The Ringer Equivalence Number (REN) for this terminal equipment is labeled on the equipment.
The REN assigned to each terminal equipment provides an indication of the maximum number of
terminals allowed to be connected to a telephone interface. The termination on an interface may consist
of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence
Numbers of all the devices does not exceed five.
If your equipment is in need of repair, contact your local sales representative, service representative, or
distributor directly.
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1752 and 1754 SHDSL Router User’s Guide
Contents
CE Marking....................................................................................................................4
Japan ........................................................................................................................................4
EMI Notices ..............................................................................................................................4
United States – EMI Notice.................................................................................................4
Canada – EMI Notice..........................................................................................................4
ACTA Customer Information ..................................................................................................5
Notice to Users of the Canadian Telephone Network..........................................................5
Chapter 1 – Introduction..............................................................................................9
1750 Series Overview..............................................................................................................9
Features....................................................................................................................................9
Applications...........................................................................................................................10
Specifications ........................................................................................................................10
Chapter 2 – Hardware Setup and Startup.................................................................12
Front Panel LED and Rear Panel description.....................................................................12
DSL Connectors Description................................................................................................13
Restore Factory Defaults/Reboot Button............................................................................13
Parts check.............................................................................................................................14
Hardware Connection – Model 1752....................................................................................15
Hardware Connection – Model 1754....................................................................................16
Configuring Windows PCs ...................................................................................................17
Windows XP:.....................................................................................................................17
Windows 2000:..................................................................................................................19
Windows Me:.....................................................................................................................19
Windows 95, 98:................................................................................................................20
Windows NT 4.0:...............................................................................................................21
Configuring Apple PCs .........................................................................................................22
Mac OS X..........................................................................................................................22
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Mac OS 8.x or 9.0.............................................................................................................23
Chapter 3 – Configuring the Router Using EmWeb.................................................24
Accessing EmWeb.................................................................................................................24
About EmWeb pages.............................................................................................................24
Status Pages ..........................................................................................................................25
System status page...........................................................................................................26
System information ...........................................................................................................32
Event Log..........................................................................................................................32
Setup pages ...........................................................................................................................33
WAN Connection...............................................................................................................33
LAN Setup ..............................................................................................................................35
LAN connections...............................................................................................................36
DHCP Server ....................................................................................................................38
DHCP Relay......................................................................................................................42
DNS Client ........................................................................................................................43
DNS Relay ........................................................................................................................43
SNTP Client ......................................................................................................................45
Quick Setup page ..................................................................................................................48
System Pages ........................................................................................................................48
Firmware Update...............................................................................................................49
Backup/Restore.................................................................................................................49
Restoring your configuration.............................................................................................50
Restart Router...................................................................................................................50
Save configuration ............................................................................................................50
Authentication ...................................................................................................................51
Advanced Pages....................................................................................................................52
Security.............................................................................................................................52
IP Routes ..........................................................................................................................63
Bridge................................................................................................................................64
VPN...................................................................................................................................74
SNMP................................................................................................................................83
Ports..................................................................................................................................84
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1752 and 1754 SHDSL Router User’s Guide
Chapter 4 – Diagnostic and Troubleshooting..........................................................86
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1752 and 1754 SHDSL Router User’s Guide
Chapter 1 – Introduction
Thank you for choosing a 1750 Series SHDSL router as your broadband access solution. This
manual is designed to help you with the setup and configuration of your product.
1750 Series Overview
The 1750 Series G.SHDSL.bis standalone
routers take advantage of the latest
G.SHDSL.bis technology— Extended Rate
Bonded SHDSL— to provide unprecedented
possibilities for symmetric transmission.
Multi-pair bonding allows symmetric data rates
up to 5.69 Mbps, 11.38 Mbps, or 22.76 Mbps
over 2-wire, 4-wire, or 8-wire connections
respectively.
Features
• Rate and Reach Improvements
Symmetric transmission rate is up to 5704 kbps, 11408 kbps, 17112 kbps, and 22816 kbps
over 2-wire, 4-wire, 6-wire, or 8-wire telephone lines respectively, over a distance as great as
12,000 ft.
• CO and CPE Mode selectable
Selectable site mode provides point-to-point connectivity.
• 2-wire / 4-wire/ 8-wire M-Pair Mode selectable
Selectable wire pair mode offers flexible rate options.
• Easy Management
The routers support both a web-based GUI and CLI-based management.
• Backward Compatible to G.shdsl (G.991.2)
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1752 and 1754 SHDSL Router User’s Guide
Applications
G.SHDSL/G.SHDSL.bis IP DSLAM
Internet
1752/1754
LAN
LAN
CPE
CO
LAN
A. Connect to IP DSLAM
B. LAN Extension
1752/1754 1752/1754
CO CPE
Specifications
Standards Compliance
 Auto load balancing with bonded pairs
 ITU-T G.991.2
 Supports Annex A, Annex B, Annex F, and Annex G
 Supports point-to-point configuration
 Transmission rate up to 5704 kbps on 2-wire
 Transmission rate up to 11408 kbps on 4-wire
 Transmission rate up to 17112 kbps on 6-wire
 Transmission rate up to 22816 kbps on 8-wire
Maintenance
 Firmware upgradeable via FTP, TFTP, or web interface
 Statistics on DSL link and data ports
 Supports ATM OAM F5 End to End and Segment loopbacks
 Supports Telnet
 System log
Management
 Access Control
 Attack Alert and log
 Command Line Interface (CLI)
 Denial of Service protection
 Firewall Security
 MIB-II (RFC 1213, RFC 1573)
 Packet Filter
 PAP and CHAP support
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1752 and 1754 SHDSL Router User’s Guide
 Password protection
 Real time log
 Remote access management via telnet
 SNMPv1
 Stateful Packet Inspection (SPI)
 Web based GUI interface
Protocol
 DHCP client/server and DHCP relay functionality
 DMZ support
 IEEE 802.1Q VLAN
 IEEE802.1P Priority Output Queuing
 IEEE802.3u Fast Ethernet 100BaseT
 IP support: TCP, RIPv1, RIPv2, UDP, ICMP, ARP, RTP
 IPSec VPN Support
 MAC bridging(IEEE 802.3 and 802.1D)
 MAC Filtering
 NAT/PAT support
 PPPoE (RFC 2416)
 QoS support VBR-rt, VBR-nrt, CBR and UBR
 RFC 1483/2684 Bridged encapsulation (routing mode optional)
 Supports ATM over G.SHDSL.bis and G.SHDSL
 Supports 8 PVCs
 Supports IGMP Snooping
 Supports Port-based VLAN
 VPN pass-through IPSec and L2TP
LED
 LED indicator; power, DSL links, Alarm, Ethernet ports and CO/CPE mode
Hardware Interface
 4 - 10/100BaseT auto-sensing RJ45
 1 - Serial connector for local console access
 1 - RJ11 for 2-pair bonding on the 1752
 2 - RJ11 for 4-pair bonding on the 1754
 1 - AC power adapter (90–265 VAC, 47–63 Hz)
Dimensions & Weight
 Dimensions: 35 mm (1.4 in) high × 210 mm (8.3 in) wide × 193 mm (7.6 in)
deep
 Weight: 914 g (2 lb)
Operating Requirements
 Storage temperature: –40° C to +70° C (–40° to 158° F)
 Operating temperature: 0° C to +50° C (32° to 122° F)
 Operating humidity: 5% to 90% Relative Humidity, Non-condensing
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1752 and 1754 SHDSL Router User’s Guide
Chapter 2 – Hardware Setup and Startup
Front Panel LED and Rear Panel description
Following illustrations show the front panels of the 2-wire and 4-wire routers.
Figure 2-1. 2-Wire 1752 Front Panel LEDs
Figure 2-2. 4-wire 1754 Front Panel LED
LED Usage
PWR Power Indicator.
DSL DSL loop activity.
On: unit is in CO mode.
CO Off: unit is in CPE mode.
ALM An error has been detected.
LAN On: The Ethernet Link is connected.
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1752 and 1754 SHDSL Router User’s Guide
Figure 2-4. 2-wire 1752 rear view
Figure 2-3. 4-wire 1754 rear view
Back Panel Feature Usage
DC IN Power Adapter Input
Reset Button Reset device to factory default setting
CID Connected to PC serial port for console
LAN Connected to Ethernet Port
DSL 1–2 (1752)
DSL 1–4 (1754)
Connected to loops 1 through 2
Connected to loops 1 through 4
FG Connected to ground wire
DSL Connectors Description
DSL Connectors on back of the unit are RJ11 sockets. RJ11 uses a 6-position connector and
cable. Two wire pairs are used for SHDSL.
Pin Purpose
Pin 1 Not used.
Pin 2 Tip for DSL pair 2 or 4.
Pin 3 Tip for DSL pair 1 or 3
Pin 4 Ring for DSL pair 1 or 3
Pin 5 Ring for DSL pair 2 or 4
Pin 6 Not used.
Restore Factory Defaults/Reboot Button
Press the reset button to reset the 1750 Series router to its factory default settings. If you
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1752 and 1754 SHDSL Router User’s Guide
forget your password or cannot access the device, reset the device to return it to the default
settings. Follow this procedure:
1. Power off the router.
2. Press the Reset button.
3. With the Reset button still depressed, power on the router, watching the front panel.
4. When the LEDs blink very quickly, release the Reset button. The reset fails if you hold the
button in too long.
5. Save the current configuration again to overwrite your previous user configuration. (This is
a so-called "one-time recall".)
Parts check
Check the following items in your package. Contact your sales representative if any item is
missing or damaged.
Extended rate SHDSL
Router
RJ11 Cable
(One with 1752, two with 1754)
Power Adapter
I
Support CD
RJ45 Cable
Q.I.G
Quick Installation Instructions
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1752 and 1754 SHDSL Router User’s Guide
Hardware Connection – Model 1752
1. Connect the supplied RJ11 cable to the port marked DSL at the back of the SHDSL router.
Connect the other end of the cable to your SHDSL source.
2. Insert one end of the RJ45 Ethernet cable into one of the LAN ports marked LAN on the back of
the SHDSL router. Connect the other end of the cable into the Ethernet Network Interface Card
(NIC) in your PC. Connect up to four Ethernet devices to the router. Use a crossover cable for a
hub.
3. Connect an earth ground to the grounding terminal (marked FG).
4. Connect the supplied external AC adapter into the DC power outlet on the back of the router.
Connect the power supply into your wall outlet or surge protector.
05-17665
FG
DSL
LAN
CID DC IN
Reset
Internet
RJ11
Switch
or
Hub
RJ45
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1752 and 1754 SHDSL Router User’s Guide
Hardware Connection – Model 1754
1. Connect one of the supplied RJ11 cables to the port marked DSL 1-2 at the back of the SHDSL
router. Connect the other end of the cable to the SHDSL source. Connect the other supplied
RJ11 cable to the port marked DSL 3-4. Connect the other end of the cable to the SHDSL source.
2. Insert one end of the RJ45 Ethernet cable into one of the LAN ports marked LAN on the back of
the SHDSL router. Connect the other end of the cable into the Ethernet Network Interface Card
(NIC) in your PC. Connect up to four Ethernet devices to the router. Use a crossover cable for a
hub.
3. Connect an earth ground to the grounding terminal (marked FG).
4. Connect the supplied external AC adapter into the DC power outlet on the back of the router.
Connect the power supply into your wall outlet or surge protector.
05-17664
FG
DSL
LAN
CID DC IN
Reset
Internet
RJ11
Switch
or
Hub
RJ45
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1752 and 1754 SHDSL Router User’s Guide
Configuring Windows PCs
To access the router using the web interface, you must configure your PC’s TCP/IP address
to be 192.168.1.x, where xis any number between 3 and 254. The subnet mask is
255.255.255.0.
Your router’s default IP address is 192.168.1.1.
Windows XP:
1. In the Windows task bar, click on the Start button, and then click on Control Panel.
2. Double-click on the Network Connections icon.
3. In the LAN or High-Speed Internet window, right-click on the icon corresponding to your
network interface card (NIC) and select Properties. (Often this icon is labeled Local Area
Connection). The Local Area Connection dialog box is displayed with a list of currently
installed network items.
4. Ensure that the check box to the left of the item labeled Internet Protocol (TCP/IP) is
checked, and click on .
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1752 and 1754 SHDSL Router User’s Guide
5. In the Internet Protocol (TCP/IP) Properties dialog box, click in the radio button labeled
Use the following IP address and type 192.168.1.x(where xis any number between 3
and 254) in the IP Address field. Type 255.255.255.0 in the Subnet Mask field.
6. Click on twice to confirm your changes, and close the Control Panel.
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Windows 2000:
1. In the Windows task bar, click on the Start button, point to Settings, and then select
Control Panel.
2. Double-click on the Network and Dial-up Connections icon.
3. In the Network and Dial-up Connections window, right-click on the Local Area
Connection icon, and then select Properties.
4. The Local Area Connection Properties dialog box is displayed with a list of currently
installed network components. If the list includes Internet Protocol (TCP/IP), the
protocol has already been enabled, in which case you can skip to Step 12.
5. If Internet Protocol (TCP/IP) does not appear as an installed component, click on
.
6. In the Select Network Component Type dialog box, select Protocol, and then click on
.
7. Select Internet Protocol (TCP/IP) in the Network Protocols list, and then click on
.
8. You may be prompted to install files from your Windows 2000 installation CD or other
media. Follow the instructions to install the files.
9. If prompted, click on to restart your computer with the new settings.
10. After restarting your PC, double-click on the Network and Dial-up Connections icon in
the Control Panel.
11. In Network and Dial-up Connections window, right-click on the Local Area
Connection icon, and then select Properties.
12. In the Local Area Connection Properties dialog box, select Internet Protocol
(TCP/IP), and then click on .
13. In the Internet Protocol (TCP/IP) Properties dialog box, click in the radio button labeled
Use the following IP address and type 192.168.1.x(where xis any number between 3
and 254) in the IP Address field. Type 255.255.255.0 in the Subnet Mask field.
14. Click on twice to confirm and save your changes, and then close the
Control Panel.
Windows Me:
1. In the Windows task bar, click on the Start button, point to Settings, and then click on
Control Panel.
2. Double-click on the Network and Dial-up Connections icon.
3. In the Network and Dial-up Connections window, right-click on the Network icon, and
then select Properties.
4. The Network Properties dialog box is displayed with a list of currently installed network
components. If the list includes Internet Protocol (TCP/IP), the protocol has already
been enabled, in which case you can skip to Step 13.
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1752 and 1754 SHDSL Router User’s Guide
5. If Internet Protocol (TCP/IP) does not appear as an installed component, click on
.
6. In the Select Network Component Type dialog box, select Protocol, and then click on
.
7. Select Microsoft in the Manufacturers box.
8. Select Internet Protocol (TCP/IP) in the Network Protocols list, and then click on
.
9. You may be prompted to install files from your Windows Me installation CD or other
media. Follow the instructions to install the files.
10. If prompted, click on to restart your computer with the new settings.
11. After restarting your PC, double-click on the Network and Dial-up Connections icon in
the Control Panel.
12. In Network and Dial-up Connections window, right-click on the Network icon, and then
select Properties.
13. In the Network Properties dialog box, select TCP/IP, and then click on
.
14. In the TCP/IP Settings dialog box, click in the radio button labeled Use the following IP
address and type 192.168.1.x(where xis any number between 3 and 254) in the IP
Address field. Type 255.255.255.0 in the Subnet Mask field.
15. Click on twice to confirm and save your changes, and then close the
Control Panel.
Windows 95, 98:
1. In the Windows task bar, click on the Start button, point to Settings, and then click on
Control Panel.
2. Double-click on the Network icon.
3. The Network dialog box is displayed with a list of currently installed network
components. If the list includes TCP/IP, the protocol has already been enabled, in which
case you can skip to Step 12.
4. If TCP/IP does not appear as an installed component, click on . The Select
Network Component Type dialog box appears.
5. Select Protocol, and then click .
6. The Select Network Protocol dialog box appears.
7. Click on Microsoft in the Manufacturers list box, and then click TCP/IP in the Network
Protocols list box.
8. Click to return to the Network dialog box, and then click again.
9. You may be prompted to install files from your Windows 95/98 installation CD. Follow the
instructions to install the files.
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