Patton electronics SMARTNODE 4552 User manual

SmartNode 4552 & 4562
ISDN SoHo VoIP Gateway Router
Getting Started Guide
Sales Office: [phone]
Technical Support: [phone]
E-mail: [email protected]
WWW: www.patton.com
Document Number: 13216U1-001 Rev. E
Part Number: 07MD4552-GS
Revised: October 22, 2008
For Quick
For Quick

Patton Electronics Company, Inc.
7622 Rickenbacker Drive
Gaithersburg, MD 20879 USA
Tel: [phone]
Fax: [phone]
Support: [phone]
Web: www.patton.com
E-mail: [email protected]
Trademark Statement
The terms SmartNode, SmartWare and SmartView are trademarks of Patton Electronics
Company. All other trademarks presented in this document are the property of their
respective owners.
Copyright © 2008, Patton Electronics Company. All rights reserved.
The information in this document is subject to change without notice. Patton Elec-
tronics assumes no liability for errors that may appear in this document.
Important Information
To use virtual private network (VPN) and/or AES/DES/3DES encryption capabilities
with the SmartNode 4552 & 4562, you may need to purchase additional licenses,
hardware, software, network connection, and/or service. Contact [email protected] or
[phone] for assistance.
Warranty Information
The software described in this document is furnished under a license and may be used
or copied only in accordance with the terms of such license. For information about the
license, see Appendix F, "End user license agreement" on page 63 or go to
www.patton.com .
Patton Electronics warrants all SmartNode router components to be free from defects,
and will—at our option—repair or replace the product should it fail within one year
from the first date of the shipment.
This warranty is limited to defects in workmanship or materials, and does not cover
customer damage, abuse or unauthorized modification. If the product fails to perform
as warranted, your sole recourse shall be repair or replacement as described above.
Under no condition shall Patton Electronics be liable for any damages incurred by the
use of this product. These damages include, but are not limited to, the following: lost
profits, lost savings and incidental or consequential damages arising from the use of or
inability to use this product. Patton Electronics specifically disclaims all other warran-
ties, expressed or implied, and the installation or use of this product shall be deemed
an acceptance of these terms by the user.

3
Summary Table of Contents
1General information...................................................................................................................................... 13
2Applications overview.................................................................................................................................... 19
3SmartNode installation.................................................................................................................................. 22
4Initial configuration ...................................................................................................................................... 29
5Contacting Patton for assistance ................................................................................................................... 37
ACompliance information .............................................................................................................................. 40
BSpecifications ................................................................................................................................................ 42
CCabling ......................................................................................................................................................... 47
DPort pin-outs ................................................................................................................................................ 50
ESmartNode 4552 & 4562 factory configuration ........................................................................................... 53
FEnd user license agreement ........................................................................................................................... 63

4
Table of Contents
Summary Table of Contents ........................................................................................................................... 3
Table of Contents ........................................................................................................................................... 4
List of Figures ................................................................................................................................................. 7
List of Tables .................................................................................................................................................. 8
About this guide ............................................................................................................................................. 9
Audience................................................................................................................................................................. 9
Structure................................................................................................................................................................. 9
Precautions ........................................................................................................................................................... 10
Safety when working with electricity ...............................................................................................................10
General observations .......................................................................................................................................11
Typographical conventions used in this document................................................................................................ 12
General conventions .......................................................................................................................................12
1General information...................................................................................................................................... 13
SmartNode 4552 & 4562 overview .......................................................................................................................14
SmartNode 4552 & 4562 rear panel ...............................................................................................................15
SmartNode 4552 & 4562 front panel .............................................................................................................16
2Applications overview.................................................................................................................................... 19
Introduction..........................................................................................................................................................20
Application—Multi-service ISDN Internet telephony IAD ...................................................................................20
Application—ISDN home or telecommuter connectivity......................................................................................21
3SmartNode installation.................................................................................................................................. 22
Planning the installation........................................................................................................................................23
Site log ............................................................................................................................................................23
Network information ......................................................................................................................................23
Network Diagram ...........................................................................................................................................23
IP related information .....................................................................................................................................24
Software tools .................................................................................................................................................24
Power source ...................................................................................................................................................24
Location and mounting requirements .............................................................................................................24
Installing the gateway router..................................................................................................................................24
Placing the SmartNode ...................................................................................................................................24
Installing cables ...............................................................................................................................................25
Connecting ISDN terminals and NT to the SmartNode’s ISDN BRI ports ..............................................25
Connecting the 10/100Base-T Ethernet LAN and WAN cables ................................................................25
Connecting the power supply ....................................................................................................................26
External S-Bus power supply .....................................................................................................................27
4Initial configuration ...................................................................................................................................... 29
Introduction..........................................................................................................................................................30
Power up the SmartNode ......................................................................................................................................30

5
SmartNode 4552 & 4562 Getting Started Guide Table of Contents
Set your PC to DHCP...........................................................................................................................................30
Connect the PC to the SmartNode LAN Port .......................................................................................................32
Open the configuration interface ....................................................................................................................32
Get Started ............................................................................................................................................................33
Accessing the Internet .....................................................................................................................................35
Connecting a PC and logging in .....................................................................................................................35
5Contacting Patton for assistance ................................................................................................................... 37
Introduction..........................................................................................................................................................38
Contact information..............................................................................................................................................38
Patton support headquarters in the USA .........................................................................................................38
Alternate Patton support for Europe, Middle East, and Africa (EMEA) ..........................................................38
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................38
Warranty coverage ..........................................................................................................................................38
Out-of-warranty service .............................................................................................................................39
Returns for credit ......................................................................................................................................39
Return for credit policy .............................................................................................................................39
RMA numbers ................................................................................................................................................39
Shipping instructions ................................................................................................................................39
ACompliance information .............................................................................................................................. 40
Radio and TV interference ....................................................................................................................................41
CE notice ..............................................................................................................................................................41
ISDN compliance..................................................................................................................................................41
BSpecifications ................................................................................................................................................ 42
DSP.......................................................................................................................................................................43
Voice connectivity .................................................................................................................................................43
Data connectivity ..................................................................................................................................................43
Voice processing (signalling dependent).................................................................................................................43
Fax and modem support........................................................................................................................................44
Voice signalling .....................................................................................................................................................44
Voice routing—session router................................................................................................................................44
IP services..............................................................................................................................................................44
Management .........................................................................................................................................................45
Operating environment .........................................................................................................................................45
Operating temperature ....................................................................................................................................45
Operating humidity ........................................................................................................................................45
System...................................................................................................................................................................45
Compliance ...........................................................................................................................................................45
Dimensions ...........................................................................................................................................................46
Weight and power dissipation ...............................................................................................................................46
CCabling ......................................................................................................................................................... 47
Introduction..........................................................................................................................................................48
Ethernet ................................................................................................................................................................48

6
SmartNode 4552 & 4562 Getting Started Guide Table of Contents
ISDN BRI.............................................................................................................................................................49
DPort pin-outs ................................................................................................................................................ 50
Introduction..........................................................................................................................................................51
Ethernet ................................................................................................................................................................51
ISDN BRI 0/1 Phone (NT/Net) port....................................................................................................................51
ISDN BRI 0/0 Line (TE/Usr) port........................................................................................................................52
ESmartNode 4552 & 4562 factory configuration ........................................................................................... 53
Introduction..........................................................................................................................................................54
FEnd user license agreement ........................................................................................................................... 63
End User License Agreement .................................................................................................................................64
1. Definitions ..................................................................................................................................................64
2. Title ............................................................................................................................................................64
3. Term ...........................................................................................................................................................64
4. Grant of License ..........................................................................................................................................64
5. Warranty ....................................................................................................................................................64
6. Termination ................................................................................................................................................65
7. Other licenses .............................................................................................................................................65

7
List of Figures
1 SmartNode 4552 & 4562 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2 SmartNode 4552 & 4562 rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3 SmartNode 4552 & 4562 front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
4 Internet telephony IAD application (SN4552 shown) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
5 ISDN home or branch office application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
6 Router front panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
7 Model 4552 external 40-VDC power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
8 Displaying the Network Connections window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
9 Displaying the Internet Properties (TCP/IP) Properties window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
10 Connecting the SmartNode to the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
11 Using a web browser to access the SmartNode configuration interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
12 Login window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
13 Main GUI elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
14 WAN page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
15 Typical Ethernet straight-through cable diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
16 Connecting an ISDN device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

8
List of Tables
1 General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2 Rear panel ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3 SmartNode 4552 & 4562 LED definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
4 Sample site log entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
5 PM-BRI-EXT S-Bus 40V power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
6 SmartNode weight and maximum power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
7 RJ-45 socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
8 RJ-45 socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
9 RJ-45 socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

9
About this guide
This guide describes the SmartNode 4552 & 4562 hardware, installation and basic configuration. For detailed
software configuration information refer to the SmartWare Software Configuration Guide and the available Con-
figuration Notes.
Audience
This guide is intended for the following users:
•Operators
•Installers
•Maintenance technicians
Structure
This guide contains the following chapters and appendices:
•Chapter 1 on page 13 provides information about router features and capabilities
•Chapter 2 on page 19 contains an overview describing router operation and applications
•Chapter 3 on page 22 provides hardware installation procedures
•Chapter 4 on page 29 provides initial procedures for configuring the SmartNode router
•Chapter 5 on page 37 contains information on contacting Patton technical support for assistance
•Appendix A on page 40contains compliance information for the SmartNode
•Appendix B on page 42 contains specifications for the routers
•Appendix C on page 47 provides cable recommendations
•Appendix D on page 50 describes the router’s ports and pin-outs
•Appendix E on page 53 lists the factory configuration settings for SmartNode 4552 & 4562
•Appendix F on page 63 provides license information that describes acceptable usage of the software pro-
vided with the SmartNode 4552 & 4562
For best results, read the contents of this guide before you install the router.

10
SmartNode 4552 & 4562 Getting Started Guide About this guide
Precautions
Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you
become aware of potential problems. Warnings are intended to prevent safety hazards that could result in per-
sonal injury. Cautions are intended to prevent situations that could result in property damage or
impaired functioning.
Note
A note presents additional information or interesting sidelights.
Safety when working with electricity
The alert symbol and IMPORTANT heading calls attention to
important information.
The alert symbol and CAUTION heading indicate a potential haz-
ard. Strictly follow the instructions to avoid property damage.
The shock hazard symbol and CAUTION heading indicate a
potential electric shock hazard. Strictly follow the instructions to
avoid property damage caused by electric shock.
The alert symbol and WARNING heading indicate a potential safety hazard.
Strictly follow the warning instructions to avoid personal injury.
The shock hazard symbol and WARNING heading indicate a potential electric
shock hazard. Strictly follow the warning instructions to avoid injury caused
by electric shock.
Mains Voltage: Do not open the case when the power cord is connected. For
systems without a power switch, line voltages are present within the power
supply when the power cord is connected.
Hazardous network voltages are present in WAN ports regardless of whether
power to the SmartNode is ON or OFF. To avoid electric shock, use caution
when near WAN ports. When detaching cables, detach the end away from the
SmartNode first.

11
SmartNode 4552 & 4562 Getting Started Guide About this guide
General observations
•Clean the case with a soft slightly moist anti-static cloth
•Place the unit on a flat surface and ensure free air circulation
•Avoid exposing the unit to direct sunlight and other heat sources
•Protect the unit from moisture, vapors, and corrosive liquids
Do not work on the system or connect or disconnect cables during periods of
lightning activity.
Before opening the chassis, disconnect the telephone network
cables to avoid contact with telephone line voltages.
Ultimate disposal of this equipment must be handled according
to all applicable national laws and regulations.

12
SmartNode 4552 & 4562 Getting Started Guide About this guide
Typographical conventions used in this document
This section describes the typographical conventions and terms used in this guide.
General conventions
The procedures described in this manual use the following text conventions:
Table 1. General conventions
Convention Meaning
Garamond blue type
Indicates a cross-reference hyperlink that points to a figure, graphic, table, or sec-
tion heading. Clicking on the hyperlink jumps you to the reference. When you
have finished reviewing the reference, click on the Go to Previous View
button in the Adobe® Acrobat® Reader toolbar to return to your starting point.
Futura bold type Commands and keywords are in boldface font.
Futura bold-italic type Parts of commands, which are related to elements already named by the user, are
in boldface italic font.
Italicized Futura type Variables for which you supply values are in italic font
Futura type Indicates the names of fields or windows.
Garamond bold type Indicates the names of command buttons that execute an action.
< > Angle brackets indicate function and keyboard keys, such as <SHIFT>, <CTRL>,
<C>, and so on.
[ ] Elements in square brackets are optional.
{a | b | c} Alternative but required keywords are grouped in braces ({ }) and are separated
by vertical bars ( | )
blue screen
Information you enter is in
blue screen font.
screen
Terminal sessions and information the system displays are in
screen font .
node The leading IP address or nodename of a SmartNode is substituted with node in
boldface italic font.
SN The leading SN on a command line represents the nodename of the SmartNode
# An hash sign at the beginning of a line indicates a comment line.

13
Chapter 1 General information
Chapter contents
SmartNode 4552 & 4562 overview .......................................................................................................................14
SmartNode 4552 & 4562 rear panel ...............................................................................................................15
SmartNode 4552 & 4562 front panel .............................................................................................................16

SmartNode 4552 & 4562 overview 14
SmartNode 4552 & 4562 Getting Started Guide 1 • General information
SmartNode 4552 & 4562 overview
The SmartNode 4552 & 4562 ISDN Small Office/Home Office (SoHo) Gateway-Router (see figure 1) com-
bines Ethernet switching, IP routing, VPN/Security, and Quality of Service with high-quality Voice over IP
(VoIP) delivered on an ISDN S
0
(S/T) Basic Rate Interface (BRI). This combination allows you to leverage
low-cost Internet Telephony on existing ISDN Phones and PBX equipment for complete SoHo and branch
office voice and data connectivity.
Figure 1. SmartNode 4552 & 4562
The SmartNode 4552 & 4562 is equipped with a 10/100Base-T Ethernet WAN port and an integrated 4-port
10/100Base-T Ethernet switch.
The SmartNode 4552 & 4562 Gateway-Router performs the following major functions:
•Two channels of Voice over IP and local voice switching via 2 ISDN BRI S
0
ports, one NT port for connec-
tion to ISDN terminal equipment and one TE port for connection to the ISDN network/switch.
•A fallback cut-through relay between the two ISDN BRI ports electrically connects the NT and TE port
in case of power failure and enables life-line calls to the public ISDN network (PSTN-supplied ISDN
line must be used).
•Standard compliant VoIP in accordance with SIP or H.323 protocols.
•Internet access and IP Routing with IP Quality of Service (QoS) support for mixed voice and data traffic.

SmartNode 4552 & 4562 overview 15
SmartNode 4552 & 4562 Getting Started Guide 1 • General information
SmartNode 4552 & 4562 rear panel
The SmartNode 4552 & 4562 is a compact VoIP Gateway Router that supports two VoIP calls on two ISDN
BRI ports (see figure 2). The SmartNode 4552 & 4562 rear panel ports are described in table 2.
Figure 2. SmartNode 4552 & 4562 rear panel
Table 2. Rear panel ports
Port Description
WAN ETH 0/0
Auto-MDX Fast-Ethernet port, RJ-45 (see figure 2), connects the unit to an Ethernet WAN
device (for example, a cable modem, DSL modem, or fiber modem).
LAN (ETH 0/1) 1–4 Switched Auto-MDX Fast-Ethernet ports, RJ-45 (see figure 2), connect the unit to an Ether-
net LAN (for example, a PC, printer, or wireless bridge).
Line (BRI 0/0) ISDN BRI TE (Usr) port, RJ-45 S0(S/T)-interface (see figure 2), connects the unit to an
ISDN NT. Point-to-point or point-to-multipoint configurable.
Phone (BRI 0/1) ISDN BRI NT (Net) port, RJ-45 S0(S/T)-interface (see figure 2), connects the unit to
an ISDN phone or PBX trunk-port. Point-to-point or point-to-multipoint configurable.
5V DC, 1.0A The Model 4552 has a 5V DC power input (see figure 2).
Reset The reset button (see figure 2) has three functions:
•Restart the unit with the current startup configuration—Press (for less than 1 second)
and release the Reset button to restart the unit with the current startup configuration.
•Restart the unit with factory default configuration—Press the Reset button for
5 seconds until the Power LED (see figure 3 on page 16) starts blinking to restart
the unit with factory default configuration.
•Restart the unit in bootloader mode (to be used only by trained SmartNode tech-
nicians)—Starting with the unit powered off, press and hold the Reset button as
you apply power to the unit. Release the Reset button when the Power LED starts
blinking so the unit will enter bootloader mode.

SmartNode 4552 & 4562 overview 16
SmartNode 4552 & 4562 Getting Started Guide 1 • General information
Figure 3. SmartNode 4552 & 4562 front panel
SmartNode 4552 & 4562 front panel
Figure 3 shows SmartNode 4552 & 4562 LEDs, the LED definitions are listed in table 3.
Table 3. SmartNode 4552 & 4562 LED definitions
LED Description
Note If an error occurs, all LEDs will flash once per second.
Power When lit, indicates power is applied and the unit is in normal operation. Off indi-
cates no power applied. Flashes once per second during boot (startup).
VoIP Link •On indicates the gateway is registered to an H.323 gatekeeper/SIP server, or,
in the case of direct routing, has at least one active VoIP connection.
•Off indicates the unit is not configured or registered, or has no active direct-
routed VoIP connection.
•Flashing green indicates that the unit is attempting to register or has failed
to register.
BRI (Phone and Line) Off indicates no active calls. Blinking when one or two B-channels are connected.
Ethernet
(LAN 1–4 and WAN)•On when the Ethernet connection on the corresponding port has a
link indication.
•Flashes when data is received or transmitted at the corresponding Ethernet port.

SmartNode 4552 & 4562 overview 17
SmartNode 4552 & 4562 Getting Started Guide 1 • General information

SmartNode 4552 & 4562 overview 18
SmartNode 4552 & 4562 Getting Started Guide 1 • General information

19
Chapter 2 Applications overview
Chapter contents
Introduction..........................................................................................................................................................20
Application—Multi-service ISDN Internet telephony IAD ...................................................................................20
Application—ISDN home or telecommuter connectivity......................................................................................21

Introduction 20
SmartNode 4552 & 4562 Getting Started Guide 2 • Applications overview
Introduction
Patton’s SmartNode VoIP Media Gateway Routers deliver the features you need for advanced multiservice
voice and data network applications. They combine high quality voice-over-IP with powerful quality of service
routing functions to build professional and reliable VoIP and data networks. This chapter describes typical
applications for which this SmartNode is uniquely suited.
Note Detailed configuration information for the applications can be found on the
CD-ROM that was included with your SmartNode device or online from
the Patton webserver at www.patton.com.
Application—Multi-service ISDN Internet telephony IAD
The SmartNode 4552 & 4562 with two ISDN BRI ports can be used to make and receive calls to and from
the public ISDN network and Internet Telephony services on any ISDN Terminal (Phone or PBX) (see
figure 4). Using individually configurable routing tables, an outbound call can be directed to the local PSTN
connection or to an Internet telephony service provider (ISTP). Inbound calls from the Internet and the PSTN
can ring the same phone.
Figure 4. Internet telephony IAD application (SN4552 shown)
Broadband network connectivity integrates with any fixed IP, DHCP or PPPoE service. An integrated 10/100
Ethernet LAN switch, with advanced routing features such as NAT, Firewall/ACL, DynDNS as well as
optional IPSec VPN, fulfills the requirements of demanding network users.
Quality of Service (QoS) features complete the offering with advanced voice prioritization and traffic manage-
ment. Patton’s patent-pending DownStreamQoS™ ensures voice without interruptions even over best-effort
Internet connections.