Paxar TC6032EM Technical Document

Monarch®
Pathfinder®Ultra®
Printer
TC6032EM Rev. AJ1/08©2007 Paxar Americas, Inc. asubsidiary of Avery Dennison Corp. All rights reserved.

Each product and program carries a respective written warranty, the only
warranty on which the customer can rely. Paxar reserves the right to make
changes in the product and the programs and their availability at any time and
without notice. Although Paxar has made every effort to provide complete and
accurate information in this manual, Paxar shall not be liable for any omissions
or inaccuracies. Any update will be incorporated in a later edition of
this manual.
©2007 Paxar Americas, Inc. a subsidiary of Avery Dennison Corp. All rights
reserved. No part of this publication may be reproduced, transmitted, stored in
a retrieval system, or translated into any language in any form by any means,
without the written permission of Paxar Americas, Inc.
Trademarks
Monarch®, Pathfinder®, Ultra®, Pathfinder® Ultra®, 6032, 9462, and 9465 are registered trademarks of
Paxar Americas, Inc.
Paxar® is a trademark of Paxar Corporation.
Avery Dennison® is a trademark of Avery Dennison Corporation.
RBRC® is a trademark of Rechargeable Battery Recycling Corporation.
Avery Dennison Printer Systems Division
170 Monarch Lane
Miamisburg, OH 45342

i
TABLE OF CONTENTS
INTRODUCTION 1-1
Using This Manual .................................................................................. 1-1
Audience................................................................................................ 1-1
Getting Started ....................................................................................... 1-2
Helpful Reminders................................................................................... 1-2
Attaching the Safety Strap ....................................................................... 1-3
USING BATTERIES 2-1
Using the Main Battery ............................................................................ 2-1
Changing the Main Battery.................................................................... 2-2
Replacing the Backup Battery .................................................................. 2-3
Main Battery Safety Information................................................................ 2-4
USING SUPPLIES 3-1
Loading Supplies .................................................................................... 3-1
Loading for Peel Mode ......................................................................... 3-3
Loading for Non-Peel Mode .................................................................. 3-6
Removing the Supply Roll in Peel Mode .................................................... 3-6

ii
ENTERING & PRINTING DATA 4-1
Using the Keypad.................................................................................... 4-1
Data Entry Modes ................................................................................ 4-2
Entering Letters................................................................................... 4-3
Using the Display.................................................................................... 4-3
Reading the Status Line ....................................................................... 4-3
Scanning Bar Codes................................................................................ 4-4
Scanner Certification Note ....................................................................... 4-5
Printing.................................................................................................. 4-6
Power Management................................................................................. 4-6
CARE & MAINTENANCE 5-1
Cleaning ................................................................................................ 5-1
Cleaning the Printhead......................................................................... 5-2
Cleaning the Platen Roller .................................................................... 5-3
Cleaning the Black Mark Sensor............................................................ 5-4
Cleaning the Scanner Window............................................................... 5-4
Cleaning the Scanner Flex Cable .......................................................... 5-5
Clearing Supply Jams.............................................................................. 5-5
Storing the Printer................................................................................... 5-6
TROUBLESHOOTING 6-1
Error Codes ........................................................................................ 6-2
SPECIFICATIONS & ACCESSORIES A-1
Specifications.........................................................................................A-1
Accessories............................................................................................A-2
GLOSSARY G-1

Introduction 1-1
INTRODUCTION
The Monarch® Pathfinder® Ultra® Silver 6032™ printer scans bar
codes and prints.
Using This Manual
Following is a summary of the contents of this manual.
Chapter Contents
1 Introduction Information you should know before using the printer.
2 Using Batteries Charging, changing, and using batteries safely.
3 Using Supplies Loading and removing supplies.
4 Entering and
Printing Data
Using the keypad and scanner, and printing.
5 Care and
Maintenance
Clearing supply jams and cleaning the printer.
6 Troubleshooting Common problems and their solutions.
A Specifications &
Accessories
Printer specifications and accessories/options.
G Glossary Printer terms and their definitions.
Audience
This manual is for the person who prints and applies labels and scans bar
codes.
A Quick Reference for this printer is available in the box. A Packet
Reference Manual and other documentation are available on our Web site.
Information in this document supercedes information in previous versions.
Check our Web site (www.paxar.com) for the latest documentation and
release information.
1

1-2 Equipment Manual
Getting Started
To start using the printer, you must:
1. Review the printer safety information in the Regulatory Compliance
document provided with your printer.
2. Charge the battery. See “Charging the Battery” in Chapter 2 for more
information.
Note: Charge the battery as soon as you receive the printer, even if you
do not use it right away.
3. Insert the charged battery in the printer. See “Changing the Battery” in
Chapter 2 for more information.
4. Attach the safety strap found in the documentation package. See
“Attaching the Safety Strap ” later in this chapter for more information.
5. Load supplies in the printer. See “Loading Supplies” in Chapter 3 for
more information.
6. Turn on the printer.
Helpful Reminders
♦ Always start with a fully charged battery.
♦ Attach the safety strap to your wrist before using the printer.
♦ Do not pound the printer when applying labels printed in peel mode.
♦ Switch to a fully charged battery every time you load a new roll of
supplies. This ensures optimum print quality.
♦ Turn off the printer when you are not using it.
♦ Operate and store the printer within the recommended temperature and
humidity ranges. See “Specifications” in Appendix A for more
information.

Introduction 1-3
Attaching the Safety Strap
1. Turn the printer upside down, resting its top on the
table.
2. Take the thin end of the safety strap and push it
through the loop at the bottom of the printer handle
(near the battery compartment).
3. Push the thick end of the safety strap through the
thin end’s loop.
4. Pull the strap. It may be necessary to help the
thin end’s loop fit over the plastic piece in the
middle of the strap.
5. Pull the strap tight.

1-4 Equipment Manual

Using Batteries 2-1
USING BATTERIES
The printer uses two batteries: a main battery and a backup
battery.
Battery Use
Main Running the printer. It is also rechargeable using the
Monarch9462single-station or the Monarch9465
four-station charger.
Backup Maintaining the printer’s system settings.
Using the Main Battery
The printer’s main power source is a 7.4V lithium-ion battery.
Note: The printer only takes this battery. Do not substitute batteries.
You must charge the battery when you receive the printer, even if you do not
use it right away.
Charging the Main Battery
To charge the main battery, use either the 9462 single-station
or 9465 four-station battery chargers. Refer to the
documentation provided with the chargers for more
information. Charging time is approximately 1.5 – 3 hours.
Warning: The battery might explode if placed on a
different charger.
2

2-2 Equipment Manual
Changing the Main Battery
To change the main battery:
1. Turn the printer over and press the button on the battery compartment
door (at the bottom of the printer’s handle) and slide it open.
2. Turn the printer upright, holding your palm beneath the open battery
compartment. Hit the printer on your hand and catch the battery as it
slides out.
3. Insert a new battery into the compartment (connector end first).
4. Slide the compartment door shut until it clicks into place.
Battery
Button
Battery Compartment Door

Using Batteries 2-3
Replacing the Backup Battery
The backup battery is a 3V lithium coin cell. You can buy additional backup
batteries at most stores, part # CR2032. Switch backup batteries when you
receive a CMOS error.
Cautions:
♦ Risk of explosion if the battery is replaced by an incorrect type!
♦ Dispose or recycle to your local regulations.
1. Remove the main battery.
2. Remove the backup battery by turning it slightly counterclockwise, and
pulling it out.
3. At the same angle, place the new battery (positive side facing away from
the main battery) at the edge of the track and under the spring contact.
As you push it in, it will straighten itself. The battery should lie flat.
4. Slide the compartment door shut until it clicks into place.
Backup
Battery

2-4 Equipment Manual
Main Battery Safety Information
♦ You must charge the battery before using it. For optimal battery life,
charge the battery within three months of receipt.
♦ Take the battery out of the printer when storing the printer for a month or
longer.
♦ The optimal battery storage temperature is 50°F – 73°F (10°C – 23°C),
with a maximum of 104°F (40°C). The battery may lose its charge
capacity permanently if stored at temperatures less than 32°F (0°C) or
greater than 104°F (40°C). For longest life, the battery should be stored
in a cool, dry place.
♦ The operating temperature for the battery is the same as for the printer.
See “Specifications” in Appendix A for more information.
♦ The recommended temperature for charging is 68°F – 77°F (20°C – 25°C)
♦ Recycle Information – Do not throw in trash. Recycle to your local
regulations. The Rechargeable Battery Recycling Corporation (RBRC®) is
a non-profit organization created to promote recycling of rechargeable
batteries. For more information about how to recycle batteries in your
area, visit www.rbrc.org. Batteries can also be returned postage-paid
to: ERC; 200 Monarch Lane Door #39; Miamisburg, OH 45342.
Caution: Do not disassemble, short-circuit, heat above 80°C, or
incinerate the battery. It may explode.
♦ Do not let the battery come into contact with metal objects.
♦ Do not use a battery with a cracked case.
♦ Do not let the battery get wet.
♦ It is normal for battery capacity to decrease up to 20% over the first 300
cycles of use.

Using Batteries 2-5
♦ The battery should be charged immediately for either long-term storage
or after the battery has been exhausted from a printing session.
Frequent charging will actually prolong battery life and has no negative
effects such as memory issues.
♦ The printer uses battery power even when the printer is not printing.
Remove the printer’s battery and place on a charger when the printer is
not in use.
Many factors affect your battery’s performance, including the quantity of
labels printed, intervals of batches printed, percentage of black per label,
and power management.

2-6 Equipment Manual

Using Supplies 3-1
USING SUPPLIES
The printer can use three types of supplies:
♦ Labels
♦ Tags
♦ Receipt Paper
There are two print modes. The way you load the supplies depends on the
print mode you use.
♦ Peel mode removes the backing paper from the supplies as it prints the
labels. This mode allows you to apply the label immediately. It is for
labels only.
♦ Non-Peel mode does not remove the backing paper. It is for labels
printed in a continuous strip, tags, and receipt paper.
Loading Supplies
To load supplies:
1. Turn on the printer.
2. If a date prompt appears, press Load. Otherwise, choose a format, and
then press Load. You see:
Load supplies
3. Press the latch buttons and open the supply cover.
3
Cover
Latch Buttons

3-2 Equipment Manual
4. Pull back the supply lock tab
5. Open the spring-loaded supply holder tabs apart with one hand so it
adjusts to the size of your supply roll. You can set it at 1.2”, 1.5”, and
2.0”.
6. Press the supply lock tab down to lock the supply holder in place.
Supply Holder

Using Supplies 3-3
7. Place the supply roll in the supply holder so the supply feeds labels from
the bottom.
8. Load the supplies for the printing mode you want. See “Loading for Peel
Mode” or “Loading for Non-Peel Mode” for more information.
Loading for Peel Mode
To load supplies for peel mode:
1. Peel and discard the first four inches of labels from the backing paper.
2. Hold the printer upright and gently press down on the label deflector.
It may be stiff.
3. Feed all four inches of the backing paper over the peel bar and under
the applicator roller and the label deflector.
Label Deflector

3-4 Equipment Manual
4. Push the label deflector up until it snaps into place.
5. Partially close the cover to the first position.
6. Pull the backing paper over the guide roller, down to the pinch and feed
rollers.
Applicator Roller
Peel Bar
Label Deflector
Partially closed

Using Supplies 3-5
7. Hold the backing paper edge between the feed and pinch rollers, and
press the trigger.
8. Close the cover and press ESC to exit.
Guide Roller
(behind supply)
Feed Roller
(behind Pinch Roller)
Pinch Roller

3-6 Equipment Manual
Loading for Non-Peel Mode
To load supplies for non-peel mode:
1. Feed the supply under the applicator roller and over the label deflector.
2. Close the cover.
3. Press ESC to exit.
Removing the Supply Roll in Peel Mode
To remove supplies in peel mode:
1. Tear the backing paper just above the pinch roller.
2. Open the supply cover completely.
3. Spread the supply holder tabs apart with one hand and remove the
supply roll.
4. Carefully pull out the supply backing paper still in place between the
pinch and feed rollers.
Applicator Roller
Label Deflector