Paxcess KR-E011 User manual

Wireless Shiatsu
Neck&Shoulder Massager
-US Service Center
Email: [e-mail]
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-EU Service Center
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Wireless Shiatsu
Neck&Shoulder Massager

Thank you for choosing the Wireless Shiatsu Neck & Shoulder Massager
Please read the instruc ons carefully before use and keep the instruc ons in a
safe place for future reference.
Introduc on
The Wireless Shiatsu Neck & Shoulder Massager, is simula the kneading technique of Chinese
tr massage, designing the unique ergonomically kneading massage program. It is able to
meet the demands of people with varying neck circumference by regula the joining silica-gel
device. Through kneading the neck muscles, meridians, and massaging the acupoints, it
is able to relieve stress and fa and to maintain your health.
Target User
1.People that are constantly before desktop
2.People that maintain the same po n for a long
3.People that suffer from nervous tension, insomnia, and dreaminess
4.People that suffer from rigid neck, shoulder, and muscular f
5.People that suffer from neck and shoulder pain and numbness, and numbness and weakness in hands
6.People that suffer from insufficient brain oxygen supply, headache, and dizziness
Scope of applica ons
This product aims to relieve stress and fa gue and maintain your health by kneading and massaging your
neck muscles, meridians, and par cular acupoints.
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Technological parameters
Product name
Product model
Ba ery
Power
Temperature
Atmospheric pressure
Device Dimensions
Net Weight
Wireless Shiatsu Neck & Shoulder Massager
KR-E011
3.7V 2000mAh
6W
5°~40°C
860hpa~1060hpa
length 200mm x width 100mm x height 100mm
Appro 740g
Product configur on
This massager includes the following configur on:
1x Wireless Shiatsu Neck & Shoulder Massager
1x USB Charging Cable
1x User Manual
1x Hop-pocket
2x Net Cover
1x Thanks Card
Thanks Card User Manual

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Prepara on and opera on prior to use ,please check the completeness of the device and components
Connect to power
1.Find the charging cable at the bo om of the case.
2.Connect the port of USB charging cable to the power port of the product.
3.During the charging process, the LED light is red; when full charged, the LED light becomes purple, which
are both on.
4.The product won't turn on during the charging process (the product will automa cally stop working if it is
being charged under working mode to enable self-protec on).
5.The main device is powered by high-performance and environmental protec on lithium ba ery.
Wear the product correctly
1.Hold the handle with both hands, place the massage head at the cervical vertebra area, regulate the joining
silica-gel device, and find a comfortable posi on that suits your neck circumference.
2.Pull the handle with both hands and regulate the ghtness of the massage head.
Opera on
1.Start: long press the on: LED light is purple, and the product starts working.
2.Change direc on: short press the bu on: LED light is purple and the product changes massage direc on.
3.Power off: Long press bu on under working mode: LED light turns off and the device stops working.
4.Hea ng mode: the device starts hea ng automa cally when it's powered on; press the bu on:
the product starts or stops hea ng func on.
5.Automa c ming: the device is automa cally med at 20 minutes and will automa cally power off
a er 20 minutes. Press and hold the power bu on to start massaging again.
6.Low ba ery indica on: Flashing red light indicates low ba ery. Please recharge the ba ery.
Precau ons
To ensure correct use of the massager, please read the instruc ons carefully before use.
1.Please do not use the neck massager while driving.
2.Please do not use the massager under high temperature or humidity place.
3.If you have long hair, please e your hair up before using the neck massager.
4.Please start the machine only a er it is res ng on your neck.
5.Please use the USB charging cable provided with the device and ensure electricity safety.
6.People with neck redness, infec on and bruise or people that have had neck surgery should not
use the product.

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7.People with high blood pressure and schizophrenia should not use the product.
8.This massager is for personal care only and should never replace the treatment and comments from
professional medical workers. If you have any enquiry, please advise your professional medical doctors.
9.This product is designed for home care and shall not be used for diagnosis, treatment, or other
commercial purposes.
10.To clean the product, please wipe with disinfected co on dipped in neutral detergent. Do not clean the
product with water.
11.People whose neck joints and meridians are slow to heat should use the product with cau on.
Storage
1.If the storage is over 3 months, you need to open the package to inspect the product and connect the
product to power.
2.Do not place the product on the ground, against the wall, or on the ceiling.
3.Keep the room ve lated, and avoid strong direct sunshine and corrosive gas.
4.This product has been provided with vibr on-proof device and is suitable for travel by air, railway, road,
and ship. Avoid rain, snow, hanging upside down, and collision.
Transporta on
This product has been provided with vibra on-proof device and is suitable for travel by air, railway, road,
and ship. Avoid rain, snow, hanging upside down, and collision.
Power supply
Check power supply. Please do not start the device if the power and voltage supply are out of prescribed range.
Maintenance
1.Take measures to avoid moist, mice, and pollu ons.
2.Please power off the product to when the handle is being cleaned.
3.Place store the product in a safe place r use. Do not put weight on the product.
4.If the product is out of order, please seek professional technical help. Do not disassemble without
authoriz on.
Breakdowns and repair
If breakdown occurs during use, please check the followings. If the breakdown can not be eliminated or
the device can't be recover ideal func on, please cut off power connec on and contact the a r-sales
service center of the headquarters for repair.
Do not disassemble or mpt to repair without authori on.

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Common
breakdowns Possible causes Remedies
1.B ry low power
2.Try started during charge
3.Wrong oper on
USB Charger voltage can not
meet Main device
1.Ba ery low power
2.Massage head got big pressure
3.Red led light flicke mes
stop main device
Check the lithium ba ery level
1.If so, please charge main
device in a mely manner
2.Take off USB charger from
Main device
3.Long press ON/OFF start
Main device
Change new charger (any brand
mobile charger) or use computer
or power bank.
1.Please charge main device
2.Adjust massage head
or release handle power
3.Restart Main device
If so, please charge in a
manner
Long me can not full
recharge
(LED keeping red light
long me)
Stop working during
massage
Weak massage force
Can't be started
Warranty
This product is warranty for 12 months from the date of its original purchase. If the product
fails due to manufacturer defects, please contact us by the following ways to launch a warranty.
We will instruct you on how to return the products for repair/replacement.
The followings are excluded from warranty cover:
1.Device purchased as 2nd hand, used, or from unauthorized sellers.
2. Damage resulted from misused and abusive ac on.
3. Damage resulted from chemical, fire, radioac ve substance, poison, or liquid.
4. Damage resulted from natural disaster.
5. Damage caused to any 3rd party, person, object, and beyond.
Statement
We can only provide a er-sale services for products that are sold by Paxcess /Rockpals , if you have
purchased the unit from different sellers, please contact the seller for return and warranty issues.
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