PCI VoIP Gateway Manual

VoIP Gateway Hardware Installation Guide
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DOC No.: 9172000302
The VoIP Gateway
Hardware Installation Guide
Edition 2.0

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Table of Contents
1OVERVIEW ..................................................................................................................................................3
1.1 FEATURES.........................................................................................................................................3
1.2 PANEL OUTLOOKS...........................................................................................................................5
1.2.1 Front Panels..........................................................................................................................................5
1.2.2 Rear Panels...........................................................................................................................................7
1.3 LAN INTERFACES...........................................................................................................................8
1.3.1 QoS Configuration...............................................................................................................................8
1.3.2 Cascading Devices...............................................................................................................................9
1.4 CONNECTORS.................................................................................................................................10
1.4.1 Voice Ports..........................................................................................................................................10
1.4.2 Console Port.......................................................................................................................................11
1.4.3 CDR Port.............................................................................................................................................11
1.4.4 Physical...............................................................................................................................................12
1.4.5 LED......................................................................................................................................................13
2LOCATING DEVICE..............................................................................................................................15
2.1.1 Rack Mounting...................................................................................................................................15
2.1.2 Wall Mounting....................................................................................................................................16
2.1.3 Desktop Mounting.............................................................................................................................17
2.1.4 Life-Line Application(only with MP3208)....................................................................................18
3SAFETY INFORMATION.....................................................................................................................20
4INSTALLATION.......................................................................................................................................21
5CABLE PINOUTS....................................................................................................................................22

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1Overview
The VoIP gateway is utilizing the VoIP technology that provides varies application for all kind of
legacy PBX. With only one IP connection, the PBX can have multiple access with any
heterogeneous PBX.
1.1 Features
12 Inch Models (4 FXS and 8 FXS ports)
nTwo 10/100T Ethernet LAN connection that provide QoS capability to improve the voice
quality and stackable scalability.
n4/8 FXS interface that with hunting function that serve as analog trunk for PBX.
nConsole port, which support Command Line Interface for gateway management.
nFlash ROM that provide software upgrade capability from Console Interface or from
remote TFTP server.
nPhone Set configuration interface that is able to do the basic configuration with analog
phone set.
Table 1-1Models Supported By 12 Inch Models
Module Interface Type(s) Basic Application
8 FXS ports n8 FXS interfaces
nRJ-11 Jack nAnalog Trunk for PBX/KTS
nConnect to analog phones
4 FXS ports n4 FXS interfaces
nRJ-11 Jack nAnalog Trunk for PBX/KTS
nConnect to analog phones
Features of 19 Inch Models
nTwo 10/100T Ethernet LAN connection that provide QoS capability to improve the voice
quality and stackable scalability.
nWith four types of voice modules that are able to fit any applications.
nConsole port, which support Command Line Interface for gateway management.
nFlash ROM that provide software upgrade capability from Console Interface or from
remote TFTP server or FTP client applications.
nPhone Set configuration interface that is able to do the basic configuration with analog
phone set.
Table 1-2Module Types Supported for 19-inch Models
Module Number Interface Type(s) Basic Application
MP3008 n8 FXS interfaces
nModule Jack nAnalog Trunk for PBX/KTS
nConnect to G3 FAX
Machine

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nConnect to analog phones
MP3108 n8 FXO interfaces
nModule Jack nCO lines of PSTN
MP3208 n4FXS and 4FXO
interfaces
nModule Jack
nSame as above
nProvide 1:1 Lifeline1while
powering off
MP3004 n4 FXS interfaces
nModule Jack nAnalog Trunk for PBX/KTS
nConnect to G3 FAX
Machine
nConnect to analog phones
Features of 7-inch Desktop Models
There are two models for desktop type VoIP gateway. One is two-ports and the other is
four-ports.
nTwo 10/100T Ethernet LAN connection that provide QoS capability to improve the voice
quality and stackable scalability.
nOne FXS with one FXO model and two FXS with two FXO models to fit the application for
Small and Medium Business or as Terminal Adapter for Telecommuter applications.
nRJ-45 Console port, which support Command Line Interface for gateway management.
RJ-45 CDR ports to provide on-line Call Detail Record.
nFlash ROM that provides software upgrade capability from Console Interface or from
remote TFTP server or FTP client applications.
nPhone Set configuration interface that is able to do the basic configuration with analog
phone set.
Table 1-3Models Supported by Desktop design
Model Type Interface Type(s) Basic Application
1 FXS and 1 FXO n1 FXS interface and 1
FXO interface
nRJ-11 Connectors
nLifeline support on port 1
with port 2
2 FXS and 2 FXO n2 FXS interface and 2
FXO interface
nRJ-11 Connectors
nLifeline support on port 2
with port 3
FXS interfaces
nAnalog Trunk for PBX/KTS
nConnect to G3 FAX Machine
nConnect to analog phones
FXO interfaces
nCO lines of PSTN
1Lifeline: While powering off, the FXS interfaces are metallic through to FXO interfaces, then
the user still have the ability to access to the PSTN that connected with FXO interfaces from
FXS interfaces.

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1.2 Panel Outlooks
The VoIP Gateway series have three main streams, one is 12-inch wide series,
19-inch wide series and the other is 7-inch size desktop model. 12 inch wide series
have fixed port number and FXS interfaces only, the 19-inch wide series are
modularized design and 7-inch size desktop models are designed for small port
density or portable usage.
1.2.1 Front Panels
On the front panels of VoIP gateway, there are two Ethernet Ports, RS-232 Console
ports and status LEDs. If Call Detail Record is provided, it has extra CDR (Call Detail
Record) port.
On the front panel of 12-inch and 19-inch models, the markings of port numbers are
associated with port number 1 to 4 and group number. This is a logical representation
that design for management interface like Web management interface, Command
Line Interface. In those user interfaces the first port will be "1/1" means the port 1 of
group 1, "1/4" means the fourth port of the device and "4/4" means the last port. For
desktop models, the port numbers do not need to specify the group number, just 1 for
port one, 2 for port two and so on.
7-inch models
Fig 1Front Panel of 7-inch model
12-inch models
Fig 2Front Panel of 12-inch 8 ports model
Fig 3Front Panel of 12-inch 4 ports model

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19-inch models
Fig 4Front Panel of 19-inch 16 ports model
Fig 5Front Panel of 19-inch 8 ports model
MP3008
Fig 6MP3008 Module Front Panel
MP3004
Fig 7MP3004 Module Front Panel
MP3108
Fig 8MP3108 Module Front Panel
MP3208
Fig 9MP3208 Module Front Panel
Note 1Only MP3208 support life

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1.2.2 Rear Panels
All the voice interfaces connectors are located at the rear panel for 12-inch and
desktop 7-inch models. And also the DC power-in jack is located on the rear panel
too.
There is a press button at the rear panel for all VoIP gateways. It is for special
maintenance purpose does not press it in normal usage.
7-inch model
1 FXS and 1 FXO Model
2 FXS and 2 FXO Model
4 FXS Model
4 FXO Model
Fig 10 Rear Panel for 7-inch models
12-inch 8 ports model
Fig 11 Rear Panel for 8 ports 12-inch model

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12 inch 4 ports model
Fig 12 Rear Panel for 4 ports 12-inch model
19-inch models
Fig 13 19-inch models Rear Panels
1.3 LAN Interfaces
The two Ethernet Ports on PBX voice gateway have different priorities. The "To WAN"
port has higher priority than the "To LAN" port. This is going to provide the incoming
voice stream from WAN port can be received prior the data on the local area network.
Both "To WAN" and "To LAN" Ethernet ports are 10/100Mbps, Half/Full-duplex
auto-negotiable. Users do not need to configure the speed or mode for Ethernet
connection.
nTo connect to the router on the WAN port side, user can use Straight-Through
RJ-45 cable to connect the MDI-X on the PBX voice gateway with the MDI port
on the router.
nTo connect the "To LAN" port the Hub or Switching Hub on local area network,
user can use Straight-Through RJ-45 cable connect to the MDI-II (Up-link) port
on Hub or Switching Hub.
Fig 14 The "To WAN" and "To LAN" 10/100BaseT ports on the Front Panel
1.3.1 QoS Configuration

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Since Ethernet is under CSMA/CD mechanism, to provide the QoS for voice packet
over Ethernet interface, it is need to place the voice gateway as near to the router as
possible. With internal hardware QoS facility, the voice packets will have higher
priority than data from local area network.
Fig 15 Diagram to provide QoS for voice packets in LAN
1.3.2 Cascading Devices
Fig 16 Diagram to provide QoS for voice packets in LAN by cascading voice gateways
Base on the same principal to have voice gateway asclose to the router as possible in
network connections, the voice packets will still have higher priority than data from
local area network.

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1.4 Connectors
1.4.1 Voice Ports
WARNING: Before plugging the connectors into the FXS interfaces on PBX
voice gateway do check if the lines that are going to plug into do not have any power
source ("0" voltage).
Seizure Sequence
The PBX voice gateways are designed for Auto-Hunting of free voice ports. The seizure
sequence are as follows; that the FXS ports are seized from lower port numbers to higher port
numbers. And the FXO ports are seized from higher ports to lower ports.
The principal of utilizing the seizure sequence is to prevent over exult on using some certain
ports to balance the available life times of the device. So if the PBX seize the trunk lines from 1
to 8, then we might connect the line1 of PBX analog trunk to the FXS port 8 on the voice
gateway. Thus when user seizure the analog trunk it will start to connect to the FXS ports on
voice gateway from port 8 to port 1, mean while, that receiving a remote call will utilize ports
start from port 1 to port 8. This will reduce the number of collisions of seizing the channels also.
Base on the same philosophy, if the incoming calls from PSTN (Central Office) start from phone
number 508-1201 to 508-1208 (where the main office number is 5081200), then it would be
better for us to connect the phone line with number 5081201 to the port 1 of FXO on voice
gateway.
FXS
1 n2 FXO 1 n2
Fig 17 Line seizure sequence of FXS and FXO interface on voice gateway

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Dealing with RJ-11 connectors
On those models which equip with RJ-11 connectors. Use tools to fix the
RJ-11 jack on the wire that you are going to plug into the device
Dealing with IDC connectors
Note 2It would be better to use 24AWG cable (such as CAT 5) for IDC
connectors.
1. Inserts the wires into the module jack without trim the rubber skin.
2. Press the crimp down to make the wire contact with IDC latch pins
and fasten it on the connectors.
3. Trim the rest of wire to prevent it short with other wires.
4. Plug in the module jack into the connector.
1.4.2 Console Port
For 12-inch and 19-inch models (Male, DTE connector)
For 7-inch desktop models
Use Null Modem cable to connect the console port on voice gateway and the serial
port of PC. You can refer to the Table 5-6The Pinouts for Null Modem Cable Used on
Console Interface for more detail Pinout information.
1.4.3 CDR Port
The CDR port equipped on some of the models only. Use the same null modem cable
as console interface and connect to the serial port on your billing system.
9-PIN D-SUP male, DTE connector For 12-inch and 19-inch models
For 7-inch desktop models
Press down the crimp

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1.4.4 Physical
12-inch models
Dimension: 278mm width x 44 mm height x 202 mm depth
Weight: 2.4kg (Net)
7-inch desktop models
Dimension: 172 mm width x 35 mm height x 176 mm depth
Weight: 900g (Net)
19-inch 8 ports model
Dimension: 440 mm width x 44 mm height x 254 mm depth
Weight: 3.6kg (Net)
19-inch 16 ports model
Dimension: 440 mm width x 66 mm height x 254 mm depth
Weight: 4.5kg (Net)

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1.4.5 LED
12-Inch models
LED Label Description
LNK/ACT When lit, indicates a network connection.
The LED will flash when
network traffic is
detected.
10/100
Ethernet
100Mbps Indicating the network is running at
100Mbps
Port
Information LOOP/ RING OUT When lit, indicates a loop has been detected. Flashing, indicates an
outgoing
call.
Power Indicates stable power.Device Alarm The device will halt and the indicator will
continue to light on if
a system test failure
is detected. When this gateway is a
Slave gateway, the Alarm LED will be
Red if this Slave gateway is unable to
communicate with the remote Master
gateway. If this gateway successfully
synchronized with the remote Master
gateway, the Alarm LED will be dark. For
Master gateway, the Alarm LED will not
light on unless there is hardware error.
7-inch Desktop models
LED Label Description
LNK/ACT When lit, indicates a network connection.
The LED will flash when
network traffic is
detected.
10/100
Ethernet
100Mbps Indicating the network is running at
100Mbps
LOOP/
RING OUT When lit, indicates a loop has been detected. Flashing, indicates an
outgoing
call.
Port
Information
LOOP/
RING IN When lit, indicates a loop has been detected. Flashing, indicates an
incoming
call.
Power Indicates stable power.
Alarm RED Alarm is lit on while there are Loop
Current Detect Failures on FXO
interfaces.
CPU/ACT When lit, indicates that CPU is ready to
service. Flash, indicates that there is
CPU activity.
Device
MASTER When lit, indicates that this device is a
Master, otherwise, it will be dark.

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READY When lit, indicates that this device is has
joint into the group, otherwise, it will be
dark. For Master devices, it will always lit
on.
19-inch models
LED Label Description
LNK/ACT When lit, indicates a network connection.
The LED will flash when
network traffic is
detected.
10/100
Ethernet
100Mbps Indicating the network is running at
100Mbps
LOOP/
RING OUT When lit, indicates a loop has been detected. Flashing, indicates an
outgoing
call.
Port
Information
LOOP/
RING IN When lit, indicates a loop has been detected. Flashing, indicates an
incoming
call.
Power Indicates stable power.
Alarm RED Alarm is lit on while there are Loop
Current Detect Failures on FXO
interfaces.
CPU/ACT When lit, indicates that CPU is ready to
service. Flash, indicates that there is
CPU activity.
MASTER When lit, indicates that this device is a
Master, otherwise, it will be dark.
Device
READY When lit, indicates that this device is has
joint into the group, otherwise, it will be
dark. For Master devices, it will always lit
on.

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2Locating Device
The PBX voice gateways are able to locate on 19" Rack, on the Wall or put on desk. For
different locating installation, please choose the proper bracket for mounting.
Model Installation Part Number
Rack Mount 53200000110A
12-inch models Wall Mount 53200000180A
7-inch desktop models Desktop only N/A
Rack Mount
19-inch 8 ports models Wall Mount 53200000110B
With the same bracket
Rack Mount
19-inch 16 ports models Wall Mount 53200000150A
With the same bracket
2.1.1 Rack Mounting
12-Inch Models
19-inch Models

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2.1.2 Wall Mounting
12-inch models
19-inch models
For wall-mounting, please be sure to have the FAN toward the upper side, for the heat
in the device will be easier to blow out from FAN with its side toward to the upper side.
Also please leave some space for air flow, this will help the heat dispatching. Below, is
a suggestion for wall mounting installation.

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2.1.3 Desktop Mounting
To put the device on the desk, it is better to stick on the rubber feet at the bottom of the
device to prevent the device slip away and also protecting the device from scratching.
Rubber foot

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2.1.4 Life-Line Application
2.1.4.1 Only work with MP3208
The life-line function is that when power fail and the device can not work, user still
have the ability to use local PSTN line to communicate with others.
Using MP3208 to take the life-line advantage.
PBX/KTS
With MP3208
Lines from
PSTN connect
to FXO ports of
MP3208
Lines from PBX
trunk connect to
FXS ports of
MP3208
FXOFXS
FXS port 1 with FXO port 4
FXS port 2 with FXO port 3
FXS port 3 with FXO port 2
FXS port 4 with FXO port 1
Fig 18 Lines from PSTN connect to the FXO ports on MP3208 and lines from FXS ports of
MP3208 connect to the analog trunk ports of PBX
When power fail on VoIP gateway, the first port of FXS will be the last port of FXO on MP3208.
Thus, there is one to one port mapping of FXS with FXO ports on MP3208 module when power
fail.
2.1.4.2 The Lifeline support on 7-inches models
On 7-inches models, the lifeline support work on port 1 (FXS) with port 2 (FXO) for 1FXS and 1
FXO model; for 2FXS and 2FXO model, lifeline works on port 2 (FXS) with port 3 (FXO).

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Fig 19 Lifeline support on 7-inch 1 FXS 1 FXO model
Fig 20 Lifeline support on 7-inch 2 FXS 2 FXO model
2.1.4.3 Using MP3208 to save the extra Trunk
card of PBX
Using MP3208 has another advantage that you can use your current analog trunk card without
add another new analog trunk card for PBX voice gateway. Although, you can have both
MP3008 and MP3108 to take the same advantage but with two modules instead of only one.
PBX/KTS
CO
No extra
trunk card
needed on
PBX
PBX/KTS
CO
Lifeline
Lifeline

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3Safety Information
WARNING: Before plugging the connectors into the FXS interfaces on PBX voice gateway
do check if the lines that are going to plug into do not have any power source ("0" voltage).
WARNING: Read the installation instructions before operating on the device.
WARNING: Before powering up the device, do not connect any telephone line into the
voice channels.
WARNING: Before opening the chassis, avoiding connect any telephone cable into the
device.
WARNING: Do not work on the device or connect/disconnect cables during the period of
lightening activity.
WARNING: Device does not provide “Hot Plug” capability, powering off the device before
insert/remove the modules
WARNING: This device provides the secondary protection that helping the device to
prevent premature failure of equipment that is exposed to environmental hazards. Secondary
protection is able to withstand over-voltages that can exceed 800V and surge currents of up to
100A. Anyway, prevent to install the device to expose under direct lightening strike